It was very much regretted that all the great moments we had enjoyed so much on board was ended with poorly managed disembarkation process. During the chaos, all the crews were too busy with incoming guests and not caring the outgoing guests properly and not even informing the outgoing guests what really happened rather than keep them waiting in a long line . We were forced to get out from the ...
We cruise regularly and have sailed on RCI, NCL, Celebrity, Silver Sea, and Princess. Quantum of the Seas is one of the best cruises we have taken. We are couple in our late 30s and like the finer things in life but also like to have fun. We consider ourselves lucky enough to be able to vacation and cruise. Was the cruise perfect? No. Is any cruise perfect? No. But I guess it is how you look at ...
As Diamond members who have had numerous cruises with Royal Caribbean, we were anticipating a Quantum cruise to be the best ever. We were greatly disappointed. The staff was poorly trained, with a couple of exceptions (our cabin steward was excellent) and some were even extremely rude. Especially the woman bartender in the Diamond lounge who insulted some friends who were with us one evening. ...
My wife & I were on the recent Singapore to Shanghai 9 night sailing. We are experienced cruisers across many brands. We love cruising & mainly look for the positives. There were some minor disappointments on this cruise but we did our homework before we left & we knew there would be some changes with the ship moving to the China market. We scored a great last minute special for this cruise & ...
The reason why I gave the title "Was a great Cruise" was because my wife and myself who have been on 8 RCL cruises chose to go on this cruise not because of the ports she called on but to experience the ship and all its great innovations etc. On the outset let me state that cruising in Asia is not the same as anywhere in the world. Cruising is relatively in its infancy stages especially in the ...
Left the Quantum of the Seas last night in Shanghai. The cruise overall was disappointing but disembarkation was awful. We arrived many hours late because of fog-- no one's fault-- but how it was handled was dreadful. There was no communication. We had the air-sea package and missed our flight with the delay and were told we would be put up in a hotel overnight. after three inquiries of ...
Quantum of the Seas is so beautifully designed... It needs Management BAD. I love cruising. This was my 42nd cruise. Never before have I had to go to the Diamond Concierge to get soap for the shower. I asked the cabin steward for another bar of soap after four days, and he told me he didn't have any. I asked him what I should do, he replied: "you should use less.." Basically that is the ...
Embarkation was an orderly mess. We got to the cruise terminal before 11am, but boarded the ship around 2pm. Boarding was color-coded, and we were surprised that they were calling all the colors except ours -- 10 colors were called ahead of ours, although the terminal had only a few hundred people when we arrived. And Windjammer was full when we went up for lunch, so it probably wasn't FIFO ...
So much to dislike, I don't know where to start. Embarkation took 2 1/2 hours and then we arrived in our suite to find another passenger's bags and clothes in the wardrobe. My bag could not be located and finally we found it in the held luggage room some 5 hours later. Nobody could tell us why. Our suite had dirty greasy fingerprints over the glass and furniture, so poorly cleaned. The service in ...