79 Singapore to Asia Royal Caribbean Ovation of the Seas Cruise Reviews

.This was the last leg of our 41 days of cruising on the Ovation. My wife and I grew very fond of the ship, on this being our last cruise, we really hated to go. Found the food and dining in the main dining areas of Chic and Grande was ... Read More
.This was the last leg of our 41 days of cruising on the Ovation. My wife and I grew very fond of the ship, on this being our last cruise, we really hated to go. Found the food and dining in the main dining areas of Chic and Grande was excellent. We like the Pixels show that was performed in the Two-270 to be interesting and entertaining. The ship also put on Crown and Anchor shows for those who are Platinum or higher. Most of the ports were docked which made it easier for my wife to get on and off the ship. Exercise room was spacious and I able to get on the machine I needed, plus fantastic views. >We will miss the wonderful stateroom attendant Maha, our lovely server, Lee (who always made you feel special and a welcome cruiser), miss be able to ask the Captain a question on RCCL TV (in fact this Captain is excellent, he is friendly with the patrons and a brillant person to listen to on the RCCL TV channel), we will miss the fun things like the NorthStar and entertainment. >We will miss the excursions to the exotic and interesting places in Asia. Truly a once in a lifetime experience. We were well looked after and found the excursions exciting and wonderful. >We will miss being this relatively new and modern ship, we felt honored to be on it. Read Less
Sail Date April 2018
I was excited to do this cruise because it was going to Asia where I’d never been before. I thoroughly enjoyed Singapore and would like to visit again sometime. We arrived on ship and settled in our cabins. Unfortunately I found the ... Read More
I was excited to do this cruise because it was going to Asia where I’d never been before. I thoroughly enjoyed Singapore and would like to visit again sometime. We arrived on ship and settled in our cabins. Unfortunately I found the cabin quite noisy at night. We could hear the toilets being flushed and people walking in the corridor, this disturbed our sleep. The dining experience was an interesting, we were a large group who were seated in an area in the back of the ship. I have never been in a segregated situation before and this is how it felt. We are a group of black individuals who were hidden away behind a high partition and if you entered that restaurant you would never know that we were there. I really didn’t appreciate this situation and chose to eat in the windjammer restaurant instead where I could chose to eat where I wanted. I found the entertainment ok but a lot of it was repetitive. The service was very good, the staff are very helpful and friendly. I thoroughly enjoyed my shore excursions but was disappointed that we were unable to disembark in Saigon. I would love to do this cruise again but not with this company. Read Less
Sail Date April 2018
The ship is too big. I have sailed about 26 times on Celebrity and 3 times on Royal Caribbean. It took us WAY too long to embark. It was unorganized and mismanaged. We have a balcony cabin. First, we always have room service for ... Read More
The ship is too big. I have sailed about 26 times on Celebrity and 3 times on Royal Caribbean. It took us WAY too long to embark. It was unorganized and mismanaged. We have a balcony cabin. First, we always have room service for breakfast. Now they will charge $8, so I guess we have to get dressed, etc. and go to breakfast rather than relaxing in our cabin if you want anything more than a continental breakfast. We did order the continental breakfast several times and some of the orders were incorrect. The couch is rock hard, so the only other seat is the tiny computer chair. There is no instant coffee provided in the room, but there is tea. For dining, although we made the early dining, after waiting over 1/2 hour to find a table, they informed us that they only had one table for 8, instead of the nine in our family. They finally got us a good table. The food was less than average in quality and portions. Very bland and many of the selections were duplicates. We made a private tour in a Vietnam city several months ago. This morning, our son received an email from the tour company that the ship is no longer docking there, but another city. No word from RC until we happened to see a notice when checking in, and it said that they JUST found out (even though the tour company knew earlier this a.m. The staff is pleasant but not trained as well as those on Celebrity. In general, there are way too many people on board; very disappointed in RC and the Ovation. We will go on another cruise line. Read Less
Sail Date April 2018
We are familiar with cruises and have always loved them. But his was very disappointing for a number of reasons. 1. They charge $8 for room service breakfast... bummer! 2. The sign-in in Singapore was horribly unorganized. 3. Ho ... Read More
We are familiar with cruises and have always loved them. But his was very disappointing for a number of reasons. 1. They charge $8 for room service breakfast... bummer! 2. The sign-in in Singapore was horribly unorganized. 3. Ho Chi Min was cancelled at the last minute with no explanation (our main reason for choosing this itinerary) 2. On 3rd day of cruise we were told to change our return flight home from Beijing to a later time (after 6pm) which would have cost a lot of money. Why were we not we told this when booking cruise? This ruined our whole trip as we were worried we would miss our flight home. 3. The dining room food was awful + service was bad. 4. Entertainment was very basic, at best. 5. We were told that immigration at South Korea could be up to 3 hours which affected our tour and caused chaos. It didn't happen! 6. Lines at Guest Services were ridiculously long. It seemed to be general disorganization and we've done many more cruises so we know the difference. 7. There is no instant coffee provided in the room, but there is tea. 8. Only sports and news on TV.... no movies In general, it seemed very unorganized. We are very disappointed in RC and the Ovation. We will not use them again. Read Less
Sail Date April 2018
The whole time we were on board we were bombarded with the benefits of using Royal Caribbean’s excursions. We were ‘Blackmailed’ into using their excursions by being told we could not get off the boat in time to see the Seoulunless ... Read More
The whole time we were on board we were bombarded with the benefits of using Royal Caribbean’s excursions. We were ‘Blackmailed’ into using their excursions by being told we could not get off the boat in time to see the Seoulunless we used heir transport which was proven to be wrong once we docked, some people even cancelled pre-booked trips on the strength of what we were told. It cost 65$ each for a 20 mile road trip which took 90mins by bus into Seoul centre we had 4 hours in the city then the bus back. Similarly it cost 25$ for a 15min bus ride to an obscure town in Vietnam instead of what should have been Ho Chi Min city which was cancelled prior to us boarding the ship. Drinks on board eye wateringly expensive - bottle of lager 7$ + 18% tax, small glass of very mediocre wine, circa 10$ + 18% tax, spirits12$ + tax. Food was plenty full but bland if you fancied a steak or something out of the ordinary there was an extra cover charge or you had to pay 40$ - 50$ for the speciality restaurants. The above was a pity as the boat and service staff were excellent. We came off the cruise feeling we had been ripped off. When we reported this to our agent (Planetcruise/Iglucruise), we got back a very condescending reply. Far from recommending Royal Caribbean, I would suggest they be avoided Read Less
Sail Date April 2018
We chose this cruise because our friends we sailed with were told it is a fantastic cruise. The cruise started very badly in Singapore. We were informed to be at the ship by 1230 hrs which we were but unfortunately we were still sitting ... Read More
We chose this cruise because our friends we sailed with were told it is a fantastic cruise. The cruise started very badly in Singapore. We were informed to be at the ship by 1230 hrs which we were but unfortunately we were still sitting around the boarding area at 1600 hours. Once embarked we found our cabin to be everything we expected. We found most meals to our liking, the staff more than helpful. On board activities were aimed towards the young persons on board not aimed at the older generation. The night time entertainment left a lot to be desired, most were just so so. We could not watch a movie at night at the theatre as they had other shows on as stated previously. We did find a good drinking hole called the bar with a one man band at night and this tended to be our hangout when we had nothing to do. Again the staff were very helpful and very keen to serve with nothing being to much trouble. Port and shore excursions were horrendous to try and book, with the bookings filling very fast. Be advised to book all your tours the day you board to ensure you are on them or if you leave it too late in the cruise to book you missed out. The ship put out a flyer every day and it advised of tours available but no mention of tours being booked out. If the flyer had that information in it, it may have saved some people having to wait in line to be disappointed. We booked the cruise 11 months in advance only to be told on board that we would not be going to Ho Chi Min City because the port never had a berth for the ship. This was the biggest disappointment of the cruise. Surely a cruise line of this size would have every port pencilled booked and then confirmed well before sailing. No excuses are good enough to make that gaff right. If you went on tour again you would line up for hours to get to the appropriate bus. Every thing you did cost a fortune and you had to form a line and wait with no respite for the people who can not stand around hour on end because there is no where to sit or rest your legs. Luckily we had no children. Never again with Royal Caribbean. Read Less
Sail Date April 2018
We had several issues in this trip but the ones that really worth a review are the food and the shore excursions. This was by far the worst food I've ever experienced on a ship, it's not only way below RCCL standards, but ... Read More
We had several issues in this trip but the ones that really worth a review are the food and the shore excursions. This was by far the worst food I've ever experienced on a ship, it's not only way below RCCL standards, but it's below any cruise line standards as well. This was beyond low quality, it's border line with a lack of respect for the passengers, I could not even relate the food to a dollar general type of cruise line, because in those cruise lines I recall having better food than here. The venue is big with lots of buffets but don't let it fool you: they are all repeated, almost no variety, they all have mostly the same. The quality was the worst I've ever tried (see the pic I've attached of what it was supposed to be chicken soup). They only offered 2 kinds of totally overcooked pasta during a 12 night cruise with the cheapest and more common sauces ever (cream sauce and tomato sauce. I've never saw a true pesto sauce or any of the hundreds sauces available for pasta). This remind me more of a college cafeteria than being on a cruise. The food was ALWAYS cold. The rice was so overcooked that seemed mashed potatoes, the "steaks"....that was the fun part. It was hard to figure out if it was steak or slices of a cold cut. It was funny when the chef would ask you "how would you like your steak, rare, medium or well done Madam?". There's no way to choose in a 1/8 of an inch slice of beef!. We went to the assigned restaurants, chef's table which is supposed to be of a higher standard and we also went to the specialties restaurants and they were all so but so disappointing!!!!!!!! everybody on the ship commented on this . I've complained during the trip, I got to talk to someone that was supposed to be the restaurant manager around day 5 but nothing happened. On the last day of the trip I complained again, the girl at the front desk called the manager and he was busy but he was supposed to reach out to me at some point during the evening which never happened. In regards to the shore excursions...we have arranged a lot of private tours for our different stops and then we've realized (thanks to other passengers because the information was kind of difficult to find around and if you don't stuck in your room watching the videos forget it), that RCCL had arranged disembarkation/check out times at the ports according to our decks (no reason explained) and by the time we were supposed to be out it was gonna be 12.50 pm plus immigration time, would have taken out around 1.30 or 2.00 pm!!!!!! BUT we were supposed to be back to the ship around 7.00pm and the trip to the center of the city from the port took around 2 hours each way...so tell me how on earth could we make it? we needed to cancel our pre-arranged tours and book with RCCL because if we did that, we would be granted earlier check out on ports....such a scam I have never expected this from RCCL. The worst thing, on top of that, was that the shore excursions they offered were terrible, I believe they chose the worst and cheapest suppliers in every port without even screening them. In one of the cities we stopped at, the "guide" didn't even know that some palaces were closed on Tuesdays (the day we stopped there). We let her know and she said "oh I never heard that, if you want to go let me know and I will check if it's open or not". Last, but not least, I'd like to mention that it's unacceptable that such a huge ship with over 5000 passengers don't have at least band aids, Advil and Pepto Bismol or those basic OTC meds for sale. I don't expect a boutique type of drugstore, but at least the very basic ones considering it's a long trip with terrible food. All cruise lines I've been to sell these. I've been told band aids could be requested from the front desk, but due to the bad experience of all passengers, you'd have waiting lines of at least an hour regardless of the time of the day. Who would want to wait an hour to ask for a band aid??? This is another thing I find totally abnormal, seeing people complaining all the time and standing for hours in the line. We have another cruise booked with RCCL for December but after this experience we're considering to cancel it. Read Less
Sail Date April 2018
Long waits for dining Long waits to go on land for tour Poorly organised tours Food not available 24 hrs and if so all pastries and highly unhealthy foods Cancellation of a tour apalling communication on the day of boarding ... Read More
Long waits for dining Long waits to go on land for tour Poorly organised tours Food not available 24 hrs and if so all pastries and highly unhealthy foods Cancellation of a tour apalling communication on the day of boarding Very dissapointed never again Would not recommend I found the experience not relaxing at all all the above contributed to a poorly organised cruise with extremely long waits Cabin crew were excellent Dining was awful and overrated No shops for bits and pieces like chemist etc toiletries The ship is too large overrated and costly Do not like the bill tab at end as it gets out of control as you seem to pay everywhere you turn The cancellation of our first tour and place was badly handled It was like sheep stations being herded into groups and colours when it came to boarding The tour was poorly organised as there was no time for lu ch and nothing provided Read Less
Sail Date April 2018
When my partner and I cruised the Caribbean on Oasis last year - we were so excited had a great time that we decided to book a second cruise - on the new Ovation of the seas The ship itself is wonderful. It is large, modern, great ... Read More
When my partner and I cruised the Caribbean on Oasis last year - we were so excited had a great time that we decided to book a second cruise - on the new Ovation of the seas The ship itself is wonderful. It is large, modern, great decor, casino is well organised, and the two-seventy area is magnificent. They even had a sports bar that’s always open for games - unlike the Oasis. The onboard activities were also very good. Ifly (which normally costs $100 in Sydney) was free, rock climbing, a lot of trivia etc. however I had two major problems: 1) the escape room activity was practically impossible to book as a slot would only open when there is a request. This means you can’t book online. In fact - I’ve only seen two timeslots available - both while we were in Hong Kong rather than a sea day. 2) the staff during the bumper cars was appalling. It is a 3 minute ride - and a few of the customers were unable to drive their cars as they didn’t know how exactly - and rather than go and assist they just continued to chat among themselves and not paid attention. Now that’s out the way: Food is mostly good. I see a few people complaining here but to be honest I did not have any issues with it - especially considering the freshly made stations. Maybe there isn’t as much variety as before but the food itself was fine. The specialty restaurants were adequate and definitely worth the $28 a head per meal. They are unlimited food too. The hot dog takeaway was only open 5 hours a day or so - which is highly disappointing Customer service was probably the most disappointing experience in the ship - while the cleaners and waiters were good - the helping stuff was not. They never had the right answers and there was always a long wait. Consistently they would need to call their manager for every issue. The half the soda machines either didn’t work or had no coke in them! Ridiculous. You pay $12 a day and you expect the coke. And this was the case for at least half if not all of the cruise time. Yet the staff couldn’t do anything about it. Asking about excursion help was difficult too as the staff was unable to answer whether I would be able to do a particular excursion due to me being on crutches. disembarking was terrible in China and completely unorganised. I was with a broken foot and on crutches yet was made to stand for over an hour - no helping staff, or anything at all. Really ridiculous. It’s a shame as the ship has high potential but is completely disorganised. Lastly - shore excursions were hot and cold. Some of them were great (Hoi An and beijing) while some were really disappointing such as denong - mainly due to the Ho Chi Minh port cancelling several days prior to arrival. Read Less
Sail Date April 2018
My wife and I picked the Ovation of the Seas for these reasons: 1. Reputation: Despite of some negative comments by others, we have NEVER had a bad experience with any of our RCCL cruises. We are at Emerald Level and just enjoy the ... Read More
My wife and I picked the Ovation of the Seas for these reasons: 1. Reputation: Despite of some negative comments by others, we have NEVER had a bad experience with any of our RCCL cruises. We are at Emerald Level and just enjoy the cruises. (Comparing RCCL to other super expensive luxury cruises is really not fair in my opinion, as I have seen other reviews do.) 2. The Service: Oh my we had such a wonderful stateroom attendant and servers in the Main Dining, Grande Restaurant. The entire staff is wonderful. 3. The Food: Food in the Windjammer or Main Dining areas of Grande was just right for us. Fine dining all the way or quick buffet meal at the Windjammer. 4.Spacious well set up balcony cabin. My wife and I especially liked our view out the balcony and the fact that we enough storage. We liked the armoires around the sofa. 5. Clean Clean Clean: The Ship is always being cleaned. OUR ROOM WAS SPOTLESS and smelled fresh and was cheerful 6. Fun entertainment, plus we had Captain's Club nights with free liquor and entertainment. 7. Large, smooth sailing ship. Sometimes the small ships cant handle the waves, this one can. Bigger the better I say. Sure, small ships may be cozy for short cruises but for being on the open seas we felt safe and comfortable on this ship. 8. We are on this ship for 41 consecutive days. 9. Great affordable price for the cruise. We felt lucky and fortunate to be on this ship. Read Less
Sail Date April 2018
Just returned from Singapore where we cruised on Ovation of the Seas - fantastic ship. I was a little apprehensive of cruising on such a big ship but was so pleasantly surprised that there weren't the queues and overcrowding that I ... Read More
Just returned from Singapore where we cruised on Ovation of the Seas - fantastic ship. I was a little apprehensive of cruising on such a big ship but was so pleasantly surprised that there weren't the queues and overcrowding that I was lead to believe were the lot of these super cruises. Don't let all the naysayers on the internet bring this ship down, it's fantastically clean and the crew were great. There were some queues, but you get that on any ship. I was pleasantly surprised at how many places you could find on the ship were you could have a quiet read or drink whilst the other 4,500 guests aboard went about their holiday with gusto! There were a few little details that need ironing out, like the MyTime dining which was a bit of a disaster and turned out to be "their time, not my time", but there are so many other dining options that it didn't really matter. And it will be great when they work out the kinks of the WOW band system. What is the point of having a WOW band so you can tap and go if they don't have the infrastructure to use it or you still have to sign for everything. Good concept, but the execution was poor. Certainly 5 days was not enough time to see and do everything this ship has to offer, so I'll be back (with my WOW band) next year :) Read Less
Sail Date April 2018
Grabbed this cruise as it was being offered at bargain prices. It is a huge ship, providing lots of entertainment and dining choices, but some of these venues (esp the buffet restaurant, Windjammers) became very crowded and noisy.Unlike ... Read More
Grabbed this cruise as it was being offered at bargain prices. It is a huge ship, providing lots of entertainment and dining choices, but some of these venues (esp the buffet restaurant, Windjammers) became very crowded and noisy.Unlike many other ships we've been on, it was impossible to find a 'quiet corner', other than our cabin balcony. The cabin was surprisingly spacious and well-furnished and equipped. The staff - were friendly and, mostly, service-oriented. However, many of the service staff spoke very poor English, making communication difficult. Dining- Food quality in the main dining rooms was very good, with a good variety of dishes offered, each evening. Dining service was excellent and attentive. Our big gripe, however, was with the Shore Excursions department. Very poor customer service, and poor communication. Pre-booked tickets for shore excursions failed to materialize and we had to chase them up, ourselves, with no apology or explanation from the relevant staff. Had to wait in the theatre for an hour before our shore excursion actually commenced. When I complained about this unacceptable wait, I was told that it was 'company policy' that some tour groups had to wait for up to an hour before tours commence. Again, no apology or explanation (Other than 'its company policy'). And the so-called 'Port Information Briefing' was terrible- just an excuse to advertise more Shore Excursions, rather than providing actual information about the port to be visited. We are experienced cruisers, having sailed on many other ships. We would probably only sail on Ovation, again, if a really good deal was offered. There were too many negatives to make us willing to pay 'normal' fares. Read Less
Sail Date April 2018
I have sailed on this ship 3 times and her sister Quantam of the seas. But this time it was below average.On the past cruises each of the comp restaurants served different food, Silk was oriental food, American Icon Steak and ribs etc and ... Read More
I have sailed on this ship 3 times and her sister Quantam of the seas. But this time it was below average.On the past cruises each of the comp restaurants served different food, Silk was oriental food, American Icon Steak and ribs etc and Grande ever served Surf and Turf. NOT any more, all 4 places serve the same food. Now if you want lobster tail you pay $35. I think RC are trying to make you spend more money by going to the PAID restaurants. RC seem to have cut staff adn not enough people are on hand in the bars .Also in the past there was a beer and wine package ( In between Soda and deluxe Package) about $40 per day . That is now gone, so you either get Soda or pay for the top shelf package. Speaking of packages the Soda glass you use at the machines is a joke.On a 5 day cruise the machine in Sorrentos was always empty of the popular drinks, It wasn't fixed until the 3rd day. Also some bars had no Limes or mint to make cocktails. It took me 2 days to sort out my OBC which i had to do at guest services but to her credit Adrianna was very helpful with this matter. Oh and don't try to use the Royal IQ app on your phone to book shows or dinner reservations it didn't work, Dinner and show times are displayed but you couldnt use the phone to book. The Standards & staff cuts on this trip made it a holiday i wish I had not taken and I really hope RC lift their game Before i travel on Symphony of the seas in October (Barcelona to Miami ) to join another Cruise on Holland America.Fingers Crossed. Read Less
Sail Date April 2018
5 day cruise ex Singapore April 2018, first appearance of the ship was great ,very large areas plenty of room Okay food , ticked all the box's. By day 2 you could feel the staff were over worked as the ship was quiet full , all ... Read More
5 day cruise ex Singapore April 2018, first appearance of the ship was great ,very large areas plenty of room Okay food , ticked all the box's. By day 2 you could feel the staff were over worked as the ship was quiet full , all restaurants that are free dinning had the same menu reason given was that the ship had far to many passengers therefore they decided to have the exact same menu, which was fine as we went to fine dinning on 4 occasion's to experience a different menu . At the end of the 5 day cruise we were satisfied with the Ship and what they offered ( it was not expensive very reasonably priced ) I just thought when you build a Ship capable of caring 4500 passengers don't tell me that all menus are the same due to the large number of passengers ( very poor excuse ) They need to have more staff and if a restaurant is American, Chinese , etc you should serve the type of food that is unique to the restaurant Title . That is the only complaint we have the Ship s actually very good the 3 star rating is mainly for the lack of selection at the free dinning restaurants. By the way the free Pizza's can be used as Frizbies they are cooked on a pre made base that you can purchase as any supermarket Read Less
Sail Date April 2018
Royal Caribbean have dropped their standards , we have sailed many times with them in the past and sadly this trip was not worth the money. After trying MSC last year I will be cruising with them again, much more for your money and no ... Read More
Royal Caribbean have dropped their standards , we have sailed many times with them in the past and sadly this trip was not worth the money. After trying MSC last year I will be cruising with them again, much more for your money and no where near as many “extras” that have to be paid for. We were very disappointed at the change in the dining each evening. We were told we could only have my-time dining and when we got onboard it seemed that other passengers were allowed to book it. They were from other countries so it seems that depending on your country of residence dictates what you can have prior to sailing. The four restaurants for evening dinner (which are free) used to have different menus as so allow passengers to try various foods from different countries, this has now changed and all four restaurants serve exactly the same food every night, so no variation in menus anymore just a different four walls to look at. The cabins are still very well presented but ours was not to the standard we have had before, the bed linen had rips in it and we had no shower gel/shampoo dispenser for 3 out of the five days, we were not even given an apology at the oversight of no shampoo/shower gel. There are other points I could make including not so friendly staff , we found only a few had a personal friendly attitude , there were so many that looked unhappy and it really brought down the atmosphere. Read Less
Sail Date April 2018
Did not seem as it as it was This is the first time I have ever been on a RCL ship this big, and the first time I have ever been to Asia. We travelled to Singapore two days before hand and had a great time exploring. When the time ... Read More
Did not seem as it as it was This is the first time I have ever been on a RCL ship this big, and the first time I have ever been to Asia. We travelled to Singapore two days before hand and had a great time exploring. When the time came on the day to be picked up, our taxi was earlier than expected, (11.15 am) arrived at the cruise terminal, bags were dropped off and we were then guided inside. There was a small queue, which went down quite quickly. If you had photocopies of your passports then you were sent to another queue for check in. 1o minutes later we had been at the desk, had our sea pass and sitting in a seat waiting to go through security. (we had previously completed on line check in, added credit card details and uploaded photographs). We went through security, waited in a further queue for 15 mins to go through customs then we were soon our way on to the ship. Easy peasy. As we were on early we were not able to go to our cabins but instead went straight to Michaels Bar to upgrade our drinks package, then headed to Windjammers for lunch. After 1.30pm we went to our cabin which was ready for it and we loved it. Big balcony, plenty of storage space both in the bathroom and bedroom. (Although as others have commented, not a full length wardrobe for paddies long dresses). Bathroom had soap, shower gel, shampoo and conditioner which was replaced on request. Cuts down on wastage. The ship, although it had 4500 passengers, it never felt overly crowded. There were always plenty of quiet areas to sit if you wished, and the overall interior design stopped it appearing huge. Overall we thoroughly enjoyed our holiday. Staff were really friendly and couldn’t be more helpful. We had booked My Time dining before hand, but then could turn up at a different time if we chose to. We never really saw any big queues for those who had not booked in advance. The staff at the desk were great, always tried to accommodate you and matched up similar aged guests. Really enjoyed the food in the American Icon dining room (although it was the same everywhere, it was the staff who made all the difference). Menu changed daily, with some staples kept for those who didn’t want to eat fancy food – French onion soup, waldorf salad etc. Portions were not huge, but that was a bonus as you could always order second starters, mains or sweets. We sat on a big table with different guests each night and met up with lots of lovely people who we arranged to meet later or for dinner on other occasions. One particular area of the dining room our waiter regularly brought out cheese to eat during the meal to accompany the wine we were drinking. We always tried to sit in that area. We were on a full drinks package and regularly had a glass or two of Shiraz with our meal. Toward the end of the cruise they ran out, but the merlot offered instead was just as good, if not better. When we drank in the expensive Vintage Bar, ordered the same wine we had been drinking in the dining room (and not on the wine list in the bar) which the staff did without any problem. Bars were busy thought the ship every night, but we always managed to get served quite quickly. I-fly was a great experience – which we booked ahead of the trip, but we were able to rebook after the 8th day of the trip if we wanted to. When we ate in windjammers it was always busy, but we did find a table, even if it meant sharing. Most people were willing to share and on this ship were willing to talk to you, no matter what nationality (and we understand it was a very mixed nationality ship, with a high proportion of Australians). Food was lukewarm, but I found it changed regularly. Salad stayed the same, but there were many different curries which never appeared on the menu again. It was a matter of looking around, sweets were good to and changed regularly. One day we had a chocolate fountain, while other days chefs were making different sweets in front of you. In the Solarium, again we enjoyed the food, and different from Windjammers, as was the café at 270. If anyone says they did not enjoy the food, then they must be either very fussy eaters or just like burger and chips (which were available to). During the cruise you are given the opportunity to provide any feedback and I would suggest that if you have any issues then do so. I complained that the food was not hot and received a phone call from the restaurant manager. When we discussed it I suggested that even something as warming plates beforehand may help to keeping food warmer longer, and the following meals (both dining room and Windjammers) plates were hot. Some of our colleagues were even commenting on it, so they do listen and will try to help if they can. I am not like some of these previous reviewers who have gone on about the public toilets being clean. I didn’t not hang about long enough to wait, but when I saw that someone had left a glass in the place, when I returned it had gone. As to bins not being emptied – they contain paper towels and people just drop them on top of each other of course they are going to build up – doesn’t mean that the bin is full though – just push them down! The trips however from the ship were not the best. Booked all though RCL and many of the guides were not good. Talked about the cost of wages, buying houses etc. and not enough about the history of where we were. The ports were also quite far away from the destinations with about 2 hours travelling. We met up with some others at night who had just picked up taxis outside of the port and arranged prices and destinations with the drivers and appeared to have a better experience. This appeared to be the same for all ports – including Seoul. When it came to formal nights (3 of them) we dressed up each time as my husband had brought his kilt. The first night there were not many dressed up, but as we enjoy the occasion we did. However, on the 2nd and 3rd nights there were a lot more dressed up. When the ship was on sail days, they were really warm (except one that was freezing, but out of 12-day cruise that is not a problem) we always had plenty of sunbeds available. In fact we would regularly not go out until after 11am and still plenty of choice every where. The 270 theatre at the back of the ship has amazing technology with 6 TV screens dancing about to bring the Pixel show. There are some areas where you sit that you can not always see the dancers on the floor, but they do move about so you get so see the majority of it. (Except when some big plonker decides to move his chair and sit between tables an block your view – selfish idiot). I think the only criticism I had about the 270 theatre was that RCL could have used it a bit more during the day. They had the facilities to screen films outside, but did not always do so, and space was limited, it would be good to show films for children in the 270 theatre. The only thing that spoiled the trip was disembarkation. RCL gave us time slots, which some people changed as they were being picked up on shore. However, on the day, Chinese Customs initially only sent two members of staff, which inevitably delayed the whole process, and we met people who were due off at 8.00 just getting to the gangplank at 9.30. (Chinese Customs did supply more as there were 11 when we got off). With all the delays, everyone was getting panicky and frustrated as RCL were only advising to stay in cabins until your number was called to prevent passageways being blocked. Passengers then just started joining the queue regardless of number, delaying the process further. RCL senior staff should have prevented the guest joining the queue, but instead just allowed passengers to join out of sequence. If they had made guests aware that once outside, you would have to wait on a bus until everyone had arrived then passengers would have been less anxious. In fact, when we got out, we still had to wait at least 3 hours on a bus until everyone had arrived, and it was the same everywhere. The tour companies could not just leave passengers behind. It was the lack of communication from RCL that was a issue. In fact we heard that a physical fight had broken out on the ship when passengers were trying to leave. Overall though we really enjoyed our holiday and it had been the first time for a long time that we were not ready to come home and would happily book this trip again. Read Less
Sail Date April 2017
I chose Ovation of the Seas for the itinerary and the newness of the ship, and the price. With over 4,000 people onboard, it was outstanding to find the restrooms always spotless. The quality and choice of food was very good, although the ... Read More
I chose Ovation of the Seas for the itinerary and the newness of the ship, and the price. With over 4,000 people onboard, it was outstanding to find the restrooms always spotless. The quality and choice of food was very good, although the speciality restaurants were nothing special. The staff were very friendly. The excursions could do with improvement. There wasn't enough information given. Their hop on hop off bus tour excursion in Hong Kong was a prime example. They charged you for the 3 loops, red, green, and blue, but there wasn't near enough time to do all 3 and the ferry ride and sampan ride which were also included. The buses were late picking us up, which cut our Hong Kong excursion very short, this was very disappointing and bad value for money. If they're going to supply an excursion they should ensure that paying clients get value for their money. Disembarkation was chaotic. People had colour coded luggage tags, which determined the time they should present to the gangplank for disembarkation. It wasn't enforced, management were nowhere be seen, and what followed were queues for hours and fights among the guests. It spoiled what was a lovely cruise break. Read Less
Sail Date April 2017
This was our first cruise with royal Caribbean and were very excited to do this cruise. The ship was beautiful and never felt crowded. The rooms were well laid out. The shows were excellent and I loved the adults only solarium . Meals ... Read More
This was our first cruise with royal Caribbean and were very excited to do this cruise. The ship was beautiful and never felt crowded. The rooms were well laid out. The shows were excellent and I loved the adults only solarium . Meals were hit and miss the windjammer food was plentiful with variety but usually cold. Hot cooked food needs to maintained at a certain temperature and I always had an upset stomach for most of the days on board, the soups and casseroles were too salty I felt they were penny pinching on the drinks package and toiletries. II didn't think the drinks package was good value for money. The wine at dinner was horrible , it took ages to get a drink if you were on the package and for some reason when we ordered a wine they took our glasses away to fill them so wondered if we were getting what we asked for. If you were paying for drinks as you went they would bring the wine to the table and were keen to offer top ups. Toiletries, No hair conditioner supplied and soap was not replaced daily, was washing with tiny thin bits of soap, when I made a comment on a survey about how frugal they were with toiletries I finally got some hair conditioner and a new piece of soap daily. Apart from penny pinching , overpriced drinks package and average food I enjoyed this cruise but I would look at other options rather than Royal carribbean Read Less
Sail Date April 2017
We had been on the Anthem of the Seas in the Mediterranean in 2015, and had a fabulous time on the Quantum class, and so we were really looking forward to our cruise on Ovation in Asia....but we were very disappointed by RCL First - ... Read More
We had been on the Anthem of the Seas in the Mediterranean in 2015, and had a fabulous time on the Quantum class, and so we were really looking forward to our cruise on Ovation in Asia....but we were very disappointed by RCL First - when we checked in at Singapore, we had checked in online and had everything printed out and ready for a speedy checkin...but they told us that we had to go in a different line to get a photocopy of each of our passports before we could check in. It would have been very easy for us to get copies of our passports ahead of time, but now we had to go in another line and wait while they got photocopies of our passports. Supposedly it was for our North Korea port, but WE NEVER NEEDED them during our cruise! It was just a HUGE waste of time and another line that we had to wait in during the already long and tedious checkin process at the port. After frustratingly waiting in the line to copy our passports for 30 minutes...we finally were able to finish our checkin and get on the boat. My wife and I were cruising with our 4 children - ages 11, 9. 6 and 3 -- and we had interconnecting balconies. The balconies and rooms were very nice and new. The dining was confusing and disappointing as well. We had been on a Mediteranean cruise with a quantum class ship -- Anthem of the Seas - so we thought we would be familiar with the 4 main restaurants -- Silk, Chic, etc... -- and we were able to make reservations at each restaurant and have a unique menu with each one. Well now on this ship RCI completely abandoned that idea and now it was just 4 different restaurant "ambiances" all serving the same menu each night. With more of a focus trying to get us to buy meals at the premium restaurants. It was a diminished experience and many of the guests I spoke to felt the same way and were incredibly confused and disappointed by the dining!! I don't know if the ship was understaffed because it was a repositioning cruise, but there was only 1 trainer in the fitness area, and only 1 nail technician. My wife had to wait until the last day of the cruise to get her nails done because there was only 1 nail technician. And in the fitness area there was an entire room dedicated to spin bikes that was completely unused - except for 3 hours of spin classes during the entire 12 night cruise. Only 3 classes. An entire room of spin bikes wasted. Now come on!! People should be able to use the spin bikes at any time - not just during spin classes! They have an entire gym full of equipment that people can use at any time and potentially be injured. If you’re that concerned about safety - then have people sign a waiver, but don’t let an entire room dedicated to spin bikes go wasted and unused for 99% of the cruise!! On our previous cruise on Anthem of the Seas - you gave everyone a free wristband that they could use to make purchases on board and to unlock their stateroom. That was extremely convenient and better for us to carry around than the normal plastic cards. But on this cruise, they made us pay and we had to go down to guest services to get wrist bands. Another example -- the staff didn't know that we had already signed waivers on our TV in our stateroom, and they made us sign new paper waivers each time. Come on!! You have the technology -- the staff should be able to look up our stateroom, see our picture, and see that we have signed all of our waivers. Just another example of not offering a smooth and easy process for your guests. You watered down everything that has made RCI special, and you are too focused on "upcharging" their guests. You don't even offer surf and turf - steak and lobster dinner for free any more - now it's an upcharge and you make the guests pay for it! Except for our dining staff and stateroom attendant, overall the service and attitude aboard the ship was subpar, and we were so disappointed that I don’t think we will be booking another cruise with RCL - despite being Emerald members. Read Less
Sail Date April 2017
First, we have cruised over 50 cruises with different cruise lines. Good- new technology was awesome. We loved the Pixels show in the 270 degrees theater. Also the North Star, I-Fly, bumper cars, Bionic bar were all very nice. ... Read More
First, we have cruised over 50 cruises with different cruise lines. Good- new technology was awesome. We loved the Pixels show in the 270 degrees theater. Also the North Star, I-Fly, bumper cars, Bionic bar were all very nice. Cabins: The ship was very nice with the newest technologies. The cabinet and associated spaces are generous, with amply storage, a nice size bathroom, large flat-screen tv, two USB connections for charging your devices, a euro connection and two US 110 plugs. This variety of electrical types and quantities are equal to or superior to most of the ships we has cruised. This probably falls under "service", but the cabin attendant was new to the job, at best. On several occasions, we had to request essential items, over the past 32 years of cruising, we have come to expect as "standard", like two towels & facecloth, a shower mat, soap in the shower dispensers, ice when an ice bucket & bottle of Zinfandel are present, I think a lot of this poor service can be traced back to mandatory gratuities. Dining - specialty dining package purchased and we still had to pay extra for some item. (Lobster, filet mignon). Food was no different than in regular dining rooms. Read Less
Sail Date April 2017
Food in Buffet was the same every day. Did not like the fact that people served themselves and food was not covered. Saw many people handling food and putting it back. Other ships have their buffets enclosed with staff serving food, surely ... Read More
Food in Buffet was the same every day. Did not like the fact that people served themselves and food was not covered. Saw many people handling food and putting it back. Other ships have their buffets enclosed with staff serving food, surely this is much more hygienic. Ate at Chops Grille (nothing special), Jamie's (completely underwhelming) and Wonderland (worth trying). The nightly shows were average. The pool areas were lovely and so were the staterooms. Areas were clean BUT restrooms around the ship were left without toilet paper and in an untidy state as the day wore on. By far the worst experience I have ever had was the disembarkation. Firstly we were TOLD by Royal Caribbean what time we were getting off (even though their online check in asked us what arrangements we had made to leave the ship and what time). The allocated time was 2.15 hrs after when we were being picked up for private transfer to Beijing. This resulted in a 2 hour queue with people all trying to change their times. Then on the day it was TOTAL CHAOS with no-one overseeing anything. We even witnessed a fight when someone pushed into the queue. Our disembarkation time was 9.15 and we finally left the ship at 11.45. We were praying our 2 hour ride to Beijing would still be waiting for us. Be aware that the ports in Vietnam, Sth Korea and Beijing are a long way from the actual towns (1.5-2 hours) which resulted in needing to take ship tours or arrange private transfers and this added quite a bit of money to the trip. Read Less
Sail Date April 2017
Lots of people who were on this cruise will disagree virulently with what I have written here, that's OK we are all different and this is MY perspective of the cruise based on MY experiences Summary I will not go on another ... Read More
Lots of people who were on this cruise will disagree virulently with what I have written here, that's OK we are all different and this is MY perspective of the cruise based on MY experiences Summary I will not go on another Royal Caribbean Cruise. This ship whilst beautiful is too big and impersonal. Royal Caribbean is expensive and unless they have their hand in your pocket you get only what they HAVE to give you. I never thought I would say it but they make Princess cruises look brilliant SHIP I have to start by saying this is a beautiful ship, it is new and in pristine condition and you don't even feel like you are on a ship, (I felt like I was in a giant shopping centre). This is great news for anyone who suffers from motion sickness. It is also very big with a lot of people on board which becomes obvious when you decide to partake of any activity, it's a bit scary when the cruise line keeps telling you to book activities/ dining / shows "before" you even get onto the ship or miss out. CABIN The cabin was par for the course with a "virtual balcony" , (a large TV screen turned on it's side) . It was comfortable and clean and had plenty of storage and the interactive TV was great, very useful for accessing your account on line without joining the constant 30 min queue at Customer Services. DINING Dining - this is where the experience started to unravel. We had a late sitting in one of the 4 dining rooms, all have the same menu. The food was.....not good! There were exceptions but it was in general poorly prepared mass produced bland and tasteless fare. It was so consistently poor that we gave up on the dining room after day 5 and joined the masses in the Windjammer buffet where the food was at least tasty if not monotonous ENTERTAINMENT There was a distinct lack of spontaneous entertainment eg: the silly interactive events or games at the pool or the poolside band banging away during the day. The shows were good with the performers obviously putting their best into every performance. The show Pixels was a booking only event which is performed in the 270 room, the alternate showroom /activities area at the rear of the ship, most ships have a similar area as regular cruisers will know. The show is heavy on tech effects with robots and lots of lighting effects to support the dancers, I thought the other shows were better but that's just me. The main problem with this show is the room, it is simply too small and poorly laid out to hold such an event. In the entire room there are only about 5-6 rows of seats that have an unobstructed view of the performers the rest of the seats offer very poor visibility to the point where it's almost not worth the effort. SERVICE On the whole the service offered by the employees was exemplary, friendly, courteous and helpful. Hmmmm......I realise cruises are a money making enterprise but Royal Caribbean have turned into an art form. They use the term "valued guest" a lot but as the cruise goes on you begin to realise that unless they have their hand in your pocket you are actually not "that valued". as an example unless you continue to pay it is difficult to get an above average meal. Areas of the ship are frequently closed off for "Private functions", on 3 occasions I was told to get out of an area because a private function was being held...someone was/ had or was going to pay. BARS There are many bars on the ship , if you are even a moderate drinker get a package as the drinks are very expensive. The service at the bars is generally quite slow and frustrating for a number of reasons. The bar tenders are generally very competent but there are never more than 3 to even the busiest bar and they are slowed down firstly by the the large proportion of time consuming cocktails that they have to make but mostly by the cumbersome accounting software that is installed on the tills they have to use. They use a touch pad interface with as an example 20 finger touches with associated waiting/reading/processing pauses between each touch and that's just for 1 can of beer.....damn it's slow and hard work getting a drink sometimes. EXCURSIONS The ship is so big that the regular terminals can't accommodate it so you end up a long way out of town, which is a pity because a lot of the available time in port is wasted in travelling back and forth. The excursions are par for the course on a cruise, expensive and hurried.......follow the number 5 paddle and keep up. If you don't choose to buy an excursion well you aren't a "valued guest" anymore, your on your own big time pal. There is little or no information provided by RC of what to expect at the port , no shuttle busses provided by RC your at the mercy of the sharks outside the gate. My advice is to book with locals before the cruise, lots of people had done this and there seemed to be having no problems. Read Less
Sail Date April 2017
We booked this cruise after we thoroughly enjoyed our first visit to the far east at the end of 2015, we booked an inside state room 12311 with a virtual balcony. It was our first trip on a Quantum Class ship & we were excited to check ... Read More
We booked this cruise after we thoroughly enjoyed our first visit to the far east at the end of 2015, we booked an inside state room 12311 with a virtual balcony. It was our first trip on a Quantum Class ship & we were excited to check out the new features on this year old ship. We spent 2 days revisiting Singapore before the cruise, it feels like an old friend, familiar & comfortable. Embarkation was OK, fairly swift & pain free, in total it took about an hour to get on board from arrival at the cruise terminal. The room was as expected, a reasonable size, plenty of storage, we found the virtual view a bit gimmicky & thought it didn’t really add anything to the room. Some nice touches were the addition of 2 USB charging sockets & a night light in the toilet. There was tea making facilities in the room, but no coffee provided, US & EU power sockets in the room. Beds were comfortable, but very little room to get out down the right hand side of the bed at the end, as it was blocked by a cabinet & I ended up skinning my shins a couple of times. Also, during the night we were regularly woken by a loud thumping, which I think was caused by people flushing their toilets. This may have been just a problem with our cabin as we were right at the back of the ship. The 4 main restaurants décor was of a high standard, the food was reasonably good, new menus each night, with a good choice, but was mostly delivered tepid, not hot. We have never experienced this as a problem on any of our previous cruises. We didn’t really use the Windjammer, it seems quite small for this size of ship & when we did visit, it was packed & we struggled to get anywhere to sit. Also I was quite offended when entering the restaurant, a crew member constantly singing ‘Washy, washy, washy!’ at us. I am a grown adult who understands the need to wash my hands regularly to help stop the spread of disease on cruise ships & I don’t need someone constantly singing ‘Washy, washy, washy!’ as I queue to get in, to remind me. Sorrento’s pizza was good when it was busy as the turnover was high, but when it was quiet, they could be a little on the cool side. The wraps & rolls they did were very tasty & a good alternative to a full blown lunch, especially one from the packed, “Washy, washy, washy” Windjammer! Room service is still currently free, but if you want anything hot (e.g. eggs, bacon, sausages), there is now a $3.95 charge. The internet on ship was much improved over previous cruises we had been on with better coverage & speeds. The bars were generally understaffed, which led to long wait times when they were busy, for example, in the two 70 when there was an event on they had 2 staff & about 30-40 people queuing which took about 15 mins to get served. The Bionic bar had 2 stations & was generally available to mix cocktails, we found it quite mesmerising watching the robots. The Theatre entertainment was variable, some fantastic shows, lots of dancers & great vocals, but also some very mediocre entertainers that we ended up walking out of after wasting 10 mins seeing if it got any better. The Two 70 is an impressive venue, but again a bit gimmicky after the novelty of 6 screens being moved by robot arms wears off. The screens are indeed impressive, but when there are live dancers & singers on the stage with the screens moving about behind them, I found myself unable to concentrate on either, ended up just watching the dancers. The Music hall, Boleros & the pub all had live music going on in the evenings, mostly of a high standard. The staff were all very professional, friendly, willing to help & go the extra mile, but we found that sometimes, they had a manager hovering around in the background ready to move them on. The new onboard activities were great, we booked them pre-cruise on the website & others that didn’t, struggled to get a slot. The ifly was great, the feeling of freefalling without the danger of splatting into the ground at 120 mph, but the ‘flight’ only lasts a minute, still, it was great fun & free. The North Star is interesting, but no adrenaline on this ride, just up & then down, but the views of the ship from up there are great & from an unusual perspective. The flowrider is also great fun, surfing or boogie boarding in a safe, controlled environment. We also tried the bumper cars in the Seaplex and sampled the hotdogs there at the hotdog van, they also had roller skating in the same venue at other times. The solarium was great, but there did not appear to be enough loungers for the amount of people & lots empty, but ‘reserved’ with towels. Nobody was policing the empty loungers. However, the main pool side & upper decks had plenty of spare lounger spaces. This was the first ship we have ever seen lifeguards on, they were at all the poolsides at all times during the day. There was an outside movie screen, but only 25 – 40 loungers able to see & hear the films, this seems very limited for the size of ship & meant we didn’t get to see any films. The promenade was always busy, often with sales table's and crowds blocking it so nobody could get past. It doesn’t seem quite so well laid out as some of the older ships. The casino was huge & Non smoking, the minimum stakes were higher than previous cruises, so we ended up losing more than normal. However, we did see someone win $2800 on a slot machine, it made a lot of noise. Most of the ports were a long way from where everyone wanted to visit, e.g. 1-3 hours drive away & this made for some long days with limited time at the destinations. RCL also made no attempt to inform passengers that in some of the destinations, there were free shuttle buses available to the local shopping area until we reached the port. At one of the ports, there was only the option of 2 RCL shore excursions, with the result of 1500 passengers all going on the same excursion in 40 or so coaches, consequently, it was incredibly busy. If we came back to the area, I would definitely consider doing more research for our own excursions. Disembarkation at the end of the cruise was a trial of our patience, badly mismanaged by RCL. We were misinformed & misled, told to go to our allocated waiting areas, then told to go back to wait in our cabins because there were too many people in the waiting area. It then took us almost 3 hours from our allocated time to get off the ship, through immigration & to our coach for transfer, then another 2 hours to wait for the rest of the coach party before we could leave. This was very badly mismanaged with people pushing in & frayed tempers. Overall we enjoyed our cruise, we enjoyed talking with all the other passengers & staff. We are glad we experienced this new class of ship, but we would only book it again if the itinerary was right for us. Read Less
Sail Date April 2017
Really wanted to visit Vietnam, Hong Kong and China. Getting on board the ship in Singapore was ok, there was a large crowds so you expect a delay. One or two things about this cruise annoyed me, before we went we were told we had ... Read More
Really wanted to visit Vietnam, Hong Kong and China. Getting on board the ship in Singapore was ok, there was a large crowds so you expect a delay. One or two things about this cruise annoyed me, before we went we were told we had to a Vietnamese visa, we had to apply to London for this, but on board they told us we could get a ships group visa for $6.00 each. It cost us an awful lot more than that. The food was good, but having the same menu in the 4 restaurants every night was a bit boring, grant it there was changes to the menu every night, just that the menu for that night was the same in each one. Shore excursions were good, but the one in Da Nang the weather was just too hot. Would have preferred an extra day in Hong Kong rather than Da Nang. It was a pity that there was no formal night as such, don't understand the reason for it they said it was because "it was a repositioning cruise" what difference to that make to the people on the cruise ???? They still want everything any other cruise has. It’s not that the repositioning cruise was any cheaper, at least ours certainly wasn't. The debarkation in China was nothing short of a very very bad joke, it took hours for people to get off the ship and if you were one of the lucky ones to get off early, then you sat on the bus waiting for the passengers who were late getting off the boat. I know Royal Caribbean said that there was only 10 immigration officers when you got off. But the process used by Royal Caribbean was unbelievably bad. Every shore excursion was perfectly handled and efficient, don’t know what happened on the last day - it was like they decided that we were no longer their customers so we they didn't care anymore what happened to us - The staff overall were excellent and very friendly and helpful. Except for Customer Service which at times was a nightmare as very few of the staff were native English speakers. One of the staff told me that the didn't expect so many non Asians on the trip, that was why the customer service staff were Asians. But surely all the management had to do was look at the customer manifestos and see where they came from. Read Less
Sail Date April 2017
***AS USUAL, THIS IS A DETAILED REVIEW OF MY EXPERIENCE ON THIS SPECIFIC CRUISE: - This was a repositioning 12 day cruise around Asia, we were a party of 6 in our early 30´s, late 20´´s in 3 different balcony cabins, I got cabin ... Read More
***AS USUAL, THIS IS A DETAILED REVIEW OF MY EXPERIENCE ON THIS SPECIFIC CRUISE: - This was a repositioning 12 day cruise around Asia, we were a party of 6 in our early 30´s, late 20´´s in 3 different balcony cabins, I got cabin 12712. We arrived at Singapore a few days before we embarked and we stayed in a hotel called STUDIO M HOTEL which was a a few hundred meters from Clarke Quay, a very popular área with lots of restaurants and bars, the hotel is very nice and the rooms are very spacious for 2-3 people at most, the room was a 2 level loft, great customer service and great Wi-Fi. First I must say that Singapore is a beautiful city with lots of things to do, very modern, expensive and people is very nice, we really enjoyed our time in the city. *EMBARKATION: We took a Uber to the port, but be careful, there are 2 different port, make sure you ask the right one, in this case is called MARINA PORT, the uber took us to the other one and we almost lost the ship, we basically were the last ones to embark so we had no problema with lines or embarkation, it went smooth, fast and easy. *Port: HO CHI MINH CITY, VIETNAM: I must say that his place exceded my expectations, the city is beautiful with lots of things to do, in this place the ship stayed overnight so we decided to rent an apartment through AIRBNB and we got a beautiful apartment with great view close to downtown; in this place there are many things to do and the city is huge! Make sure you visit the parlament, the opera house (Check the website for shows, there are many, we went to a show called TEH DAR and it was beautiful and cheap, around 25 dlls per person in the 12th row, also make sure you take an uber moto, they are fun and safe! Also make sure you visit all the temples you can, each one of them is beautiful!, also don´t forget to visit the catedral, we also wen to have lunch to a very recommended vietnamese restaurant called Qhna Hang Ngon, it is very good and cheap!! Night life in this city is also very fun and cheap. *Port: DA NANG, VIETNAM: This was the second port of call, there were 2 options to visits in this place: DA NANG or HUE, we chose the first one and we really like it, nothing compared to Ho Chi Minh City but this place is nice, full of nice temples and markets, mostly to shop around for typical vientamese souvenirs, make sure you take the mountain tour, I Heard its great! *Port: HONG KONG: This was the third port of call, in this place we decided to ask for authorization of the ship to stay here and catch the ship on the next port since there was 2 sea days in between, we decided to take advantage of this time and see more of HK and Seoul and I must say it was totally worth it, Hong Kong was by far the best city in all my trip, it has many things to do for all kind of taste, make sure you visit the big budah, victorias peak, also make sure you catch the night light show on the promenade, it has a beautiful view of the skyline, also make sure you visit the observation tower which is one of the tallest in the world, the food is very good, people is nice! Make sure you go to the Wong Tai Sin Temple. I stayed in a hotel called SOHOTEL, rooms are very small but the hotel is nice and it has one of the best customer service ever! Also nightlife in here is very fun. *Port: SEOUL: This city is similar to Singapur but with less skyscrappers, the city is beautiful, the palace is nice, there is a tower that is new and is a must and is one of the tallest buildings in the world also, people here are nice and nightlife is very fun as well; in this port, the embarkation was a pain in the butt, very unorganized and the port is on construction so its hard to find the way in, make sure you take korean instructions with you to get to the port. *SHIP: The vessel is amazing, I have nothing but good things to say about it, the decoration is beautiful, the food is very good, the entertainment is excellent, casino is fun, shows are amazing, especially pixels and beautiful dream, make sure you don´t miss those 2, also live love legs.. There are several games made for adults, make sure you don´t miss them either and also the iFly was so much fun! The only thing I didn´t like about the ship is that the nightclub closes at 3am, in all the other cruises I have been, they close around 5am! One night we were lots of people and there was no music! We had to talk to several supervisors to get the music started, other tan that everything was perfect, buffet was very good, make sure you try wonderland! Its a very nice and different dinning experience, it has an extra cost but its worth it; the cabin was the best I have ever been! It was very spacious, decoration was beautiful, shower and bathroom was also very good and clean and the Stewart was great! Overall I love everything about the ship, the solárium is in the back part of the ship and its inside, I love the decoration in it and the fact that its inside so it doesn´t matter if its cold or if it rains, the solárium its always a good choice! *DINNING: Everything was excellent, I really liked the buffet, there was always something new to try, desserts are good too and the main dinning room was very good as well except for the last night which was horrible, cold and with no taste at all. Never tried the room service. *DISEMBARKATION: Here´s why I didn´t rate 5 / 5, the disembark was a nightmare, very unorganized and it took forever to get off the ship, we took almost 3 hours and a half, we lost our train and there were only a few inmigration officers on the counters, that was another minus on the disembarkation process, I know is not Royals fault but the way they organized the exit was very bad, they need to improve that asap!! Overall, I had an amazing time on the ship, great food, great people, great entretainment, great cabin and great customer service! I had a problema back in Seoul related with Royal and they couldn´t help me which made me very mad, but they gave me a very good compensation for it so at the end everything was good. I will definitely sail with royal again!! By the way, I Heard all but good things for Royals shore excursions on this ship so make sure you skip it and book independent tours!! Read Less
Sail Date April 2017
Ovation of the Seas Ratings
Category Editor Member
Cabins 5.0 4.4
Dining 4.0 3.4
Entertainment 5.0 3.7
Public Rooms 5.0 3.9
Fitness Recreation 4.0 3.8
Family 5.0 3.8
Shore Excursion 4.0 3.1
Enrichment 3.0 3.3
Service 4.0 3.8
Value For Money 4.0 3.3

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