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4 Singapore to Europe - British Isles & Western Cruise Reviews

We chose CMV for the itinerary that started in Singapore and ended in London 46 days later. The ship was a total delight - small but with many stylish lounges, a walk-around promenade deck, two sunny pools, and three free restaurant ... Read More
We chose CMV for the itinerary that started in Singapore and ended in London 46 days later. The ship was a total delight - small but with many stylish lounges, a walk-around promenade deck, two sunny pools, and three free restaurant choices in addition to the buffet. Our interior cabin 4117 was spacious, quiet, and very steady during windy portions of the trip. Since George and I enjoyed every day on board and would do this cruise again, suffice it to say we really liked the food, entertainments, spa services, reading lounges, cabin attendants, cruise directors, casino folks, craft classes, passenger choir, afternoon tea, the informative lectures, and so many other aspects of this cruise. The ambience was relaxed - like being home - rather than super luxe. That made the cruise restful. With many sea days, we were able to read some great books. How nice is that - cruising along and reading? We did not buy a beverage package and survived quite well on tea, coffee, water, and an occasional Schweppes Bitter Lemon over ice. Lovely cruise, lovely staff, a variety of cuisines, and at a good price. Thank you CMV!!! Read Less
Sail Date April 2019
We travelled from Singapore to Southampton as part of the World Cruise from 2nd April 2012 - 27th April 2012. Embarkation was excellent. Our suite 9056 was first class plenty of space and a lovely balcony where we could both relax. ... Read More
We travelled from Singapore to Southampton as part of the World Cruise from 2nd April 2012 - 27th April 2012. Embarkation was excellent. Our suite 9056 was first class plenty of space and a lovely balcony where we could both relax. The Queens Grill enjoyed every meal and we had breakfast, lunch and dinner most days - staff could not do enough to cater for you. We enjoyed pre dinner drinks in the Grills lounge and again the staff were brilliant.The concierge lounge on deck 9 was a bonus where you could enjoy a tea/coffee sandwich etc at any time also book an excursion - the staff were excellent and were so happy to help you. The lectures and theatre shows were really good. The weather was excellent and we only had about 12hours of rough weather otherwise the sea was like a mill pond - you would never believe you were on a ship. As I said this was our third time on this ship and I look forward to our next voyage - the staff in all departments of this ship were fantastic and a credit to Cunard. Read Less
Sail Date April 2012
In Singapore we joined a Queen Elizabeth world cruise, booking a Princess Grille cabin for a 35 day cruise to Southampton. This is the second top tier in their 'class system' aboard, so we expected top class service having paid ... Read More
In Singapore we joined a Queen Elizabeth world cruise, booking a Princess Grille cabin for a 35 day cruise to Southampton. This is the second top tier in their 'class system' aboard, so we expected top class service having paid over $40,000 for the privilege. We have previously enjoyed a similar cruise onboard Queen Victoria, where the food, staff, service, ambience and cabin we could not fault. Unfortunately I can not say the same for Queen Elizabeth. The biggest disappointment was the Maitre 'D in the Princess Grille restaurant, who ignored us the whole time, even though we noticed him giving extra attention to certain other guests. Each time we were leaving after a meal he would turn his back on us, or feign ignorance that we were even at our table. Not a good thing for such an important staff position. We felt like we didn't even want to go up for our meals. The meals themselves were certainly nowhere near as good as on Queen Victoria. Cold toast, tasteless scrambled eggs for breakfast, and the worst hot chocolate I have ever had. Bread rolls were always cold and dry - they could have warmed them up! The variety on the menu each day was also lacking and repetitive. Afternoon tea was served by the white gloved staff, no smiles, no going out of their way to be nice. They all looked like it was a misery working there. The scones were dry and we always had to ask for extra cream which was usually warm and tasteless. The day excursions were ultra expensive, and never as good as what they advertised. A 2 hour boat ride up the canals in Cochin turned out to be a 40 minute boat ride out on a dirty lake, with 3 hours of a cramped bus ride. Trying to get on board after your excursion was a problem, with crew pushing ahead trying to get back on the ship before the guests. No manners at all. All in all you would be hard pressed to find many pleasant staff members on board. Charging $2.50 for a small bottle of water? Ridiculous to say the least. You pay good money for a cruise that includes meals - they will give you fruit juice for free but heaven forbid if you want a bottle of water or a diet coke - there is always a charge for even the most simplest of requests. Extra money to go to the sauna, extra money to go to a yoga class, they wanted extra money for just about everything they could think of. The cabin was always kept clean but you always had to ask to have your bed sheets changed. As for the laundry - approximately 350 people on each deck sharing one small laundry with 3 washers and dryers and one single iron. Sometimes I would go down to the laundry 8 times a day just to try and get a shirt ironed. And at one stage the iron didn't work at all for 2 days. There should be triple that many laundries on each deck. Why are they always trying to cut back on service for their guests? This is supposed to be a luxury cruise liner but is anything but. And then they wanted to charge $16 per day per person for gratuities. The photographers on board were always in your face, and to be charging $25 for every photo they took of you was ultra expensive to say the least. If you didn't buy the finished product then they just threw them in the rubbish. It would have been better to offer them for $10 each, which we would happily have paid for. As for entertainment, this was very poor quality and repetitive. It wasn't even worth walking down to the theatre to see it most of the time. Daytime activities were certainly geared to the "very old" and it would have been nice to find something to do during the day that was interesting. If they could charge extra for anything they would have. In the end we were so disenchanted with the very poor service and lack of things to do we disembarked after just 12 days, losing most of the money we had saved years for. The attitude was "You want to get off? ..... ok, we don't care". Don't waste your money going on Queen Elizabeth - if you do want a Cunard experience I would suggest you try Queen Victoria where at least you felt appreciated on board. A very sad experience for us that is for sure. I hope someone from Cunard reads these comments so that they can improve their service to their paying guests. Read Less
Sail Date March 2012
CHECK-IN: After spending two pre-cruise nights in Singapore, check-in at the port was a total shambles. After dropping our luggage and going upstairs to check in, we were faced with long queues. There was one Cunard employee - the rest ... Read More
CHECK-IN: After spending two pre-cruise nights in Singapore, check-in at the port was a total shambles. After dropping our luggage and going upstairs to check in, we were faced with long queues. There was one Cunard employee - the rest were local staff. We were given embarkation and disembarkation forms to fill in. We were told only to complete the embarkation form. Reaching the desk, we were told both were required - they were for the call at India. People arrived at the desk with their luggage and were directed back downstairs to drop the luggage and rejoin the queue. We then had to go downstairs to wait for a coach to take us to the ship docked over a mile away. We waited about 30 minutes with no seats - required for the age of the passengers. No Cunard rep. was present. Eventually a coach arrived which could not accommodate all of the gathering crowd. The full coach then had to wait for lorries being loaded with the luggage to move off to facilitate a wide enough road to get away from the area. ARRIVAL AT SHIP: The norm seems to apply here - mug shot taken and find your own way. CABIN: Our first experience of a Q grade cabin. We were impressed by everything about the cabin, layout, cleanliness, etc, but the toilet wash basin was cracked. We would have expected to be able to have breakfast on our balcony but there was no suitable table. FOOD: Food was of a high enough standard but menus were repeated. Service was excellent. CLEANLINESS: Was of a very high standard. Unfortunately the ship was hit with Norovirus which apparently came aboard at Singapore affecting several hundred passengers. We were OK. Because of this, several facilities which entailed passengers touching things, (eg. newspapers) were withdrawn. We must compliment the Captain and his crew, and the medical staff, for the way the situation was handled and the virus stamped out. ENTERTAINMENT: This was probably the worst aspect of our cruise. We had heard that new singers and dancers had come on board in Hong Kong. We look forward to 'West End' style shows. We were told new shows were being rehearsed but in 25 nights, there were only two full shows. Other nights were filled with comedians, violinists, saxophonists (2), vocalists (some good and some not so good), magicians and a ventriloquist. The 4 singers (part of the dancing group) put on the best show with a 17 piece orchestra and received a standing ovation. PRICES: Everything, particularly the alcohol which is meant to be duty free, is very expensive, but this is common on all cruise ships. Shops were of the expensive type. TIPS: The $13 daily charge per person added to on-board accounts is almost extortion. It may have been OK when there were $2 to the £1 but not now. We opted out from the charge and tipped as thought appropriate. CONCLUSION: QM2 is geared up for 6 night transatlantic crossings. Menus, entertainment and other factors are OK for a 6 night voyage. We also missed binoculars provided by other cruise lines within the Carnival group but not Cunard; also the lack of in-cabin tea/coffee making facilities which are not provided because of 'Health & Safety' reasons, again provided by others within the Carnival group. Read Less
Sail Date March 2009

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