1. Home
  2. Cruise Destinations
  3. Asia Cruises
  4. Asia Cruise Reviews

1,852 Singapore to Asia Cruise Reviews

I would have given a 5 rating if not for the following reasons: 1. Error in billing and very difficult to get help post-sailing 2. We missed a key show because of lack of information on reservation 3. Information on the app are ... Read More
I would have given a 5 rating if not for the following reasons: 1. Error in billing and very difficult to get help post-sailing 2. We missed a key show because of lack of information on reservation 3. Information on the app are sometimes different from the daily newsletter or the Compass. The app is difficult to use in the first place Other than the above, the good news: 1. Excellent programs 2. Fantastic crew at the American Icon and Music Hall 3. Staff were generally friendly and passionate about their jobs 4. Ship was squeaky clean and well maintained 5. Gym was impressively equipped and had a awesome view 6. Solarium is an interesting concept but probably a tad too warm for Southeast Asia weather 7. Food is generally above average 8. Checking in and out was a breeze 9. Kids club was well equipped and staffed Overall a great ship for families Read Less
Sail Date November 2019
The boat itself is very nice. The decor and surroundings are tastefully done. Cabin is a good size. Food is good although there is not much variety among the different restaurants. Excursions are pricey and better deals can be ... Read More
The boat itself is very nice. The decor and surroundings are tastefully done. Cabin is a good size. Food is good although there is not much variety among the different restaurants. Excursions are pricey and better deals can be found elsewhere online. Working level staff (i.e. not Germans) are friendly and nice and do their jobs well. German management staff are all young (20s) and don't seem very knowledgeable. If I asked one question to three people, I would get three answers. They seem to be enjoying their 20s and also on holiday. Their knowledge of visas and other key issues was lacking. Always trying to up sell on items not included in all inclusive price, yet poor communication on disembarking and do not provide shuttle services at some ports - with no prior advance notice. On board language is German, although working level staff are better with English. All activities are in German, so best to avoid Tui if you don't speak German. Read Less
Sail Date November 2019
Was this ship actually renovated? US$100 million, where did the money go? What did we notice was renovated: - Windjammer marketplace buffet - Theatre and seat coverings - Studio Ice skating seating - Upper deck surface ... Read More
Was this ship actually renovated? US$100 million, where did the money go? What did we notice was renovated: - Windjammer marketplace buffet - Theatre and seat coverings - Studio Ice skating seating - Upper deck surface - Vitality centre/massage etc Where did the the rest of the cash go? The gym was a third of the size of the old one or less, the steam and sauna rooms were gone as well as the spa and the gym was located down the rear. There are some 70+ rooms added, mainly where the gym was. Can you quote a US$100m renovation as including new rooms? Not really! Parts that weren’t ungraded include most rooms, common areas, public toilets (some were in a state of disrepair), restaurants, bars, pools and spas, decking railing especially around the pools (it was just repainted over the old paint and not even blasted or sanded). It feels like they spent US$97 million on new engines and the remained on some new chairs and fake timber deck. Thumbs down Royal Caribbean for a VERY disappointing makeover! Read Less
Sail Date November 2019
I would proudly say this is my most memorable cruising that I had on the Royal Carribean for the very first time. I did quite a few cruises with my family but this one reflected the most unforgettable,adventurous,thrilling and ... Read More
I would proudly say this is my most memorable cruising that I had on the Royal Carribean for the very first time. I did quite a few cruises with my family but this one reflected the most unforgettable,adventurous,thrilling and knowledgeable. The services onboard were very good, particularly the dining staff who served the guests well, were friendly and approachable. The daily events were organized pretty well with the jovial hosts and good responses from the guests. From Day 1 to Day 5, my wife and I were fully involved with the scheduled events, and we never felt bored with the joyful atmosphere through the day and night onboard. With all the facilities,daily fantastic events and fine dining on board, I would sum up this is a meaningful and worthy trip. Thumbs up for the Event Director.Ms Mischell, for her well-planned and excellent organization . I am looking forward for another cruise on Royal Carribean. Read Less
Sail Date November 2019
I sent out a number of messages to the cruise line that my membership number was not showing up in-spite of number of reminders. We were not allowed to check in the members counter. No recognition for the Loyalty shown why have this ... Read More
I sent out a number of messages to the cruise line that my membership number was not showing up in-spite of number of reminders. We were not allowed to check in the members counter. No recognition for the Loyalty shown why have this program. The food on the ship was worse then earlier cruises. One expected better Vegetarian food being in this part of the world. The service in the main dinning room was equally poor. What took the cake was the service in the Casino. Even for a Diet Coke or a Cup of Coffee one kept asking. This is in spite of the fact that we were playing on the tables. The Casino standard the world over is of great service to the players. Not asking for Sea Pass for everything and then also not being served. Had to complain the Air con in the Cabin was not cooling Read Less
Sail Date November 2019
The itinerary was the main driver for selecting this cruise. Myanmar has been on my bucket list for a while. Going there as part of a cruise was an easy way to get a peek at the country. Three days in port with Azamara allowed for a ... Read More
The itinerary was the main driver for selecting this cruise. Myanmar has been on my bucket list for a while. Going there as part of a cruise was an easy way to get a peek at the country. Three days in port with Azamara allowed for a more in depth visit. Azamara has always been our favourite cruise line. The smaller ships allow for closer access to ports and a higher staff to guest ratio. It has a very homey feel to it. When you return from port, you are greeted with "welcome home". The crew greets you by name. We have always traveled in a stateroom with a balcony. There is enough room to move around and plenty of storage space. The shower is a tad small, but that is to be expected on a ship. The food on Azamara is always delicious. We don't usually eat at the buffet except for breakfast when we have an early start. I've heard good things about it, but I prefer the dining room. There are two specialty restaurants on board with a surcharge for each. We did not visit them this cruise but have in the past. Aqualina is our favourite. Azamara has open seating so we could have dinner when we wanted. Sometimes we ate on our own, sometimes we joined friends, and sometimes we opted to sit at a table with strangers. We always had a pleasant experience. Joining strangers is a great way to make new friends. The entertainment is hit and miss. Being a small ship, the theatre is small and the entertainment is not as high quality as the larger ships. We aren't usually big fans of the on board entertainment productions, they always seem a little cheesy. The Quest has a new area, The Den. The casino has been removed and made room for more seating. Much more comfortable for trivia - which is very popular. The nightly entertainment, Harry Rios, was fabulous. He played the piano and sang. He could play almost anything that was requested. He also had sing-a-longs in the evening. It was always a blast. We started the cruise in Singapore. We arrived three days early and did our own sightseeing. We could have spent much more time in Singapore, there is so much to see and do. We felt very safe there and found it very easy to get around. We used the MRT and taxis. We explored the colonial area, Little India, China Town, Gardens by the Bay, and saw the Merlion statue. We took a ship tour in our first port of call, Phuket, Thailand. It was called The best of Phuket with Lunch. It was well organized, the tour guide was great - very informative. There were lots of stops - beautiful lookout, giant buddha on a hill, cashew factory, jewellery store, and a decent lunch. There was no free shuttle to Phuket due to a strong taxi union. That was unfortunate as it was $80-$100 cab ride from the port to Phuket. We were glad to have done the tour. The Azamazing evening was held in Phuket. It was great! Lots of local entertainment, including Thai Boxing and a live theatre show. The Myanmar port was also a distance from Yangon - the main city. There was a free shuttle, but the ride was 1.5 hours each way. We had arranged to two days of tours with an outside company. We did one ship tour while in Yangon - Shewadagon Pagoda by Night. It was definitely worth it. The pagoda is magnificent during the day but even more fabulous at night while lit up. Georgetown, Malaysia was our favourite port. We were able to walk around and see lots of street art and get a good feel for the city. Kuala Lumpur, Malaysia was also far from the port (1 hour drive), again a free shuttle was provided. We opted for an outside tour company. We saw the palace, the towers, the veteran's memorial, and had lunch in Little India. Read Less
Sail Date October 2019
We had used Azamara before and we liked the look of the Myanmar itinerary. We stayed in Singapore for 2 nights before boarding the ship. The embarcation procedure was diabolical. This took ages to be processed with long queues. This ... Read More
We had used Azamara before and we liked the look of the Myanmar itinerary. We stayed in Singapore for 2 nights before boarding the ship. The embarcation procedure was diabolical. This took ages to be processed with long queues. This was not a great start, especially when compared to other small cruise ships. Azamara advertise themselves as a Luxury Small Cruise Ship line. It is anything but luxurious. After 10 days of the same basic food menus served both on deck 9 and on deck 5 we were sick to death of the options. We even tried both speciality restaurants ( which cost an extra $30pp ) and these served the same basic food as the main restaurant with a small presentation variance. Certainly nothing special and definitely not worth the supplement. The Executive Chef needs to jack himself up and provide a new menu for each day. The fact that the menu didn't change for the whole cruise is a sign of absolute laziness. Other that the dancer and singers performances on 3 nights, the rest of the entertainment was very weak. They use the assistant cruise director and director for 3 of evenings ! In today's age to only have 1 movie channel that shows an alternate film is ridiculous. The films are so out of date. They obviously want you to use their pay to view channels. The WiFi on the ship is so outdated that you simply can't download even emails. Even though we had purchased the Indulgence package which gives you the supposedly top of the range drinks, this is still extremely limited and you are forced to pay again for drinks outside this selection. To too it off, even drinks that are included in one's package are not covered if consumed out of the fridge in your cabin. How absurd. Every where you go you are constantly being asked to present your key card so that they can verify whether or not you are entitled to the service / drinks or whether you must pay additional. All in all this ship cannot be described as luxurious when compared to the other small ships we have sailed on. The shore excursions are expensive for what you get. In Phuket we were transported on a coach with a broken suspension for 2.5 hrs and then on an old delapidated water taxi for a further 2.5 hrs. We failed to visit the cashew nut factory due to time constraints In Myanmar the immigration process was appalling. We had fortunately arranged to do our own private tour to Bagan to do the hot air balloons over the temples. To do this we needed a visa. There were only about 50 people doing their own travels and it took over 2.5 hrs for our passports to be returned from the ship. The communication between the various departments of the ship is diabolical. The left had doesn't know what the right hand is doing. In all the ship has been dumbed down to the standard one expects on the large cruise lines. There is a lack of attention to detail on everything done on this ship. It is simply average - except for the price. We shall definitely be avoiding Azamara in the future. Read Less
Sail Date October 2019
Although it is an 39 year old ship we had a great time on board. We booked a club continent suite and the stateroom was spacious enough for two adults. Staff is very attentive and friendly. Food is, compared to Aida or MSC cruises, ... Read More
Although it is an 39 year old ship we had a great time on board. We booked a club continent suite and the stateroom was spacious enough for two adults. Staff is very attentive and friendly. Food is, compared to Aida or MSC cruises, above standard. Entertainment is of course a little bit limited due to the size of he ship but we don’t need a rollercoaster nor a ice skating range. Two very good band are playing every evening and there is also a talented piano player and a DJ. The relatively small size of the ship is the biggest advantage. Never ever we had to wait in lines. Everything is good organized from embarkation to Disembarkation. Obviously it is easier to handle 600 guests than 4000+. Most of the guests are 50+ therefore there are no kids on board. Three negative items: First: on a 3-day stay in Myanmar we had to save water because the ship didn’t had enough water on board. The crew closed the laundry and towels need to be reused, same as the tablecloth. Would be no problem if we had been informed not just one day before the shutdown. The official excuse was that onboard examination proved that water form then onshore is not safe. But the crew stated that this happens every time when the the shimmies in Myanmar. Why they don’t inform the guests at the beginning of the cruise ore even better, dealing with this issue honestly during the booking process? Second: Azamara advertises with small ships which are able to dock close to the city. In Myanmar we were isolated on a very remote port. Driving time to downtown was 2 house one way. Third: some shore excursions are just a rip-off. If you pay 119$ for a day on the beach in a luxiourios hotel you I’ll end up in a hotel we’re you are treated as a second class. This happens to us. We paid 238$ for a day on the beach. The day on the beach was only 4h which we spent completly in the garden of the golden sands hotel in Georgetown because the beach is public with all its vendors and „beach boys“. While all the other hotels guests can have as much towels as the like we are only entitled to get one towel. Even after a kind request they refused to give us a second towel so we can cover the dirty chair. By the way: the rate for a room is 78$ per night for two guests according tot he hotels homepage. Read Less
Sail Date October 2019
I think this is my first time writing a complaint. I've been on Mariners of the Seas two years ago and had a very good impression of RC. In fact I always tell people how good RC is. However, this time on Voyager of the Seas was really ... Read More
I think this is my first time writing a complaint. I've been on Mariners of the Seas two years ago and had a very good impression of RC. In fact I always tell people how good RC is. However, this time on Voyager of the Seas was really bad. Many staff were impolite and insincere, food weren't great, and generally it wasn't as organised. Summary of a few problems I had: - Booked 5.30pm dining (I had an invoice as evidence) but there was an error in the system so I had to wait for "my time" dining. Told the staff but they were not helpful at all (I had two elderly with me who needed to take their after meal medications on time). - Went for breakfast at the main dining area on the last day. We were given the menu, everything was good. After quite a long while, a waiter came to take our orders. And when I was ordering for everyone at the table, the waiter was telling me that there were some items that I can help myself with at the self service area. So I asked him nicely, "so do I take the food myself?" as he repeatedly say the same thing for each order I made. He then explained that he's just letting me know but he can take the order anyway. But when he went to the counter to enter the order (it was just somewhere beside our table), I heard him telling his colleague something like "she wants to order". Could see from their body language that they were not too happy, as if I was demanding and expecting to be served when I could take the food myself? But since we were given the menu, we assumed that we can order everything from the menu. How would we know what is available at the self service area and what is not? - Seems like DBS/POSB cards are not accepted, so there were issues with onboard expenses payment. I must say that the guy at the guest services counter was helpful, but not the people I encountered with before that. A friend who has been to both Mariners of the Seas and Voyager of the Seas has the same sentiments. Found it weird as I thought the service standards should not differ since both are under RC, but it seems to be true after I read reviews online. Read Less
Sail Date October 2019
My review relates to The Palace which is a separate section of the ship.This is much more expensive but overall well worth the extra cost. Basically everything is covered. All meals at all restaurants,all drinks at any time, WiFi, butler ... Read More
My review relates to The Palace which is a separate section of the ship.This is much more expensive but overall well worth the extra cost. Basically everything is covered. All meals at all restaurants,all drinks at any time, WiFi, butler service and some free excursions.Our suite was very large and attended to very well every day.The Palace also has it's own dining room and pool area. The food and service was excellent. The shows on the ship were first class and as others have said were repeated but this is normal for most cruise lines. The staff in the Palace were very friendly but at the same time very professional. I think specially selected for the Palace. Talking to lots of people who were not in the Palace it seemed there were quite a few problems especially with communications in English etc. I think there are many areas in the main part of the ship that will have to be adjusted for the Australian market. We sailed from Singapore to Darwin. Read Less
Sail Date October 2019
We got on at Singapore, using the self check in kiosks (staff readily helped). There was about 1 1/2 hours' wait after check in to board. The crowd consisted mostly of Chinese, Singaporean and Indian guests. We came from Australia ... Read More
We got on at Singapore, using the self check in kiosks (staff readily helped). There was about 1 1/2 hours' wait after check in to board. The crowd consisted mostly of Chinese, Singaporean and Indian guests. We came from Australia but we are Chinese looking, so we blended right in. We mostly went to the dining rooms, as there was pandemonium at the buffet on most days.There were 2 choices, Western or Asian. We were disappointed with the Asian dishes, the staff sometimes brings the mains out and forgets the entree, and the dishes were served lauriat style (but such small servings!) and you had to share the dishes among you. The western food, IMO, was much better. The shows were good, we were impressed with the Russian performers. They had song and dance shows with a blend of acrobatics and magic. The Chinese acrobats show was also wow. There were times that activities were cancelled because there were not enough people joining. The main thing that put me off was the fact tat you have to walk through the Casino to get to the other side on 3 (yes, three!) floors of the ship. Not good as we had teenagers with us. The ropes course was good and challenging, as well as the rock climbing. The staff were very good and made us feel safe. My husband got quite cranky at times because a lot of the people were cutting the queues, and he would tell them off. The games were not as good as the ones in Princess, and there were very few game shows, and not well organised. Would I retrun? If the price is right, why not? but I would go with Princess or P and Ofirst for the same price . Read Less
Sail Date October 2019
I read many reviews and was really worried that our hard earned money was going to be wasted but found completely the opposite. The ship is new and very attractive everywhere. The cabin was clean and while a tad small had everything we ... Read More
I read many reviews and was really worried that our hard earned money was going to be wasted but found completely the opposite. The ship is new and very attractive everywhere. The cabin was clean and while a tad small had everything we needed or could possibly want. The crew were amazing, helpful, hard working and always ready to be making the whole experience wonderful. Plenty to do and we watched two amazing shows. Lots going on and the Zumba morning class was totally amazing. Lots of variety of things to do including bowling,games areas, climbing and lots of water fun things to do.Embarkation and disembarkation was easy and well managed. Both of us use a walking stick and at all times we felt acknowledged and "looked after" even though we were well able to manage independently. The lifts were plentiful and always available whereas on some cruises we have found many have been Priority use and so out of action. Each day we were in a different port and there was absolutely no hassle getting on or off the ship and that includes the one day we had to be tendered to shore.Food in the buffet was plentiful and nicely presented. A good range of cultures were catered for including Halal food. The other free restaurants were great and again not limited to Western or Asian tastes.We did not try the places requiring payment as there was no need. We are both fairly discerning eaters and seriously found no issues at all. The whole trip was total fun, very oriented to looking after the passengers, well organised and the ship itself is an absolute dream. Seriously I could not see what the issues I had read about were---we loved every second. Read Less
Sail Date September 2019
Foreign exchange conversion a rip off on ship. Exchange your currency and pay cash. The staff looking after our suite were great. Our towels were always ion a new creative shape which was amusing. We didn't like having to walk ... Read More
Foreign exchange conversion a rip off on ship. Exchange your currency and pay cash. The staff looking after our suite were great. Our towels were always ion a new creative shape which was amusing. We didn't like having to walk through the casino areas with our children. The food was hit and miss. Pretty average and then every now and then you get a good meal. Activities were fun and well managed. Other passengers would push in, but the staff couldn't cope. The pool closed a few times for 'cleaning'. The staff said probably poo or vomit in pool.....'yuk!'. Unfortunately the passengers push in at every opportunity - dinner queues, each port, embarkation etc etc. The staff try to manage them, but they just keep pushing. The staff said this is a problem on every cruise. i was left with a sour taste when they over charged my final payment balance by more than $200 (20%) because of the currency conversion. Not a good way to finish. Read Less
Sail Date September 2019
We chose this cruise because we wanted somewhere different to the Pacific Islands and it suited our timeline. We flew to Singapore and had a few days there before embarking on the Dawn which was an easy process except for the “Taking” ... Read More
We chose this cruise because we wanted somewhere different to the Pacific Islands and it suited our timeline. We flew to Singapore and had a few days there before embarking on the Dawn which was an easy process except for the “Taking” of our passports, with no receipt of SUCH. Wasn’t impressed by this. Our cabin was OK. Plenty of room for 2 people. I think it went downhill from there. Went to the Pantry to have a look, well if you call it a look. We could not see out of the very dirty windows. Can’t take decent photos through windows as they are all almost opaque, we were told it is because the ship is old and it’s on the inside of the double windows and can’t be cleaned. Just terrible. The whole ship is like this. Have to go on deck to see clearly, and not on the smoking deck or you almost suffocate in the smoke. Air conditioning, or lack of it in our room from day 1. Was eventually fixed albiet, could not adjust it at all, till the second last day when it died again and then we were offered a fan as a replacement!!!!! A couple of days in and our sink plug would not unplug. Their solution to this was to pull it right out and sit it on the side of sink which left a gaping hole, we could not fill and heaven help if anything fell down the hole. Then our toilet would not flush, first thing in the morning, both busting to go. It really was a nightmare with the plumbing. The rest of ship had many, many problems with toilets not working in public area and cabins, air conditioning only worked overtime in the Marqui area where it was freezing cold every day for activities and entertainment. No wonder everyone was coughing by the end. Apparently this virus has been on this ship for years as per other reviews. Now for the food, was fabulous the first night in the Waterfront restaurant, but it went downhill from there. Very strange combination of described flavours. Mostly you could not taste any of these. Fresh basil was described on one, well one miniscule flake of green was probably basil? Meat is also inedible. Veal saltimboka was full of gristle and unchewable. Orange, marzipan bread & butter pudding had no orange at all and not sure on the marzipan, I couldn’t tell. And, their signature “crispy cream puff” with passion fruit. What a joke. Dense, doughnut like ball with no passion fruit in sight, just maybe a touch of orange colour with no flavour is on the menu every night. YUK!!! The Pantry has a wide selection of different cultures of food but usually it is cold. All the food is out by 5 o’clock to feed the under 15 kids, but is there for the rest of us. It sits for hours if not popular. I had Indian food on the last night and when I tried it the rice was dead cold, the curried veggies were tepid and the curry almost cold. Could not eat it. So much waste. The bacon at breakfast is almost unchewable, the toast is cold and you have to go two or three stations down to get rock hard butter for your toast. Ridiculous!!!!! Now to the swimming pool. Postage size pool. Over 6 foot deep with vertical ladders at the sides. People could not stand in it, kids who could not swim could not use it. Very, very difficult to get out of it. There is a kids water play area next to it that used to be a pool. I think I only saw kids playing in it about 3 times. What a waste, could have been a shallow pool for the kids. Activities, they had lots of trivia but was so hard to get a seat or join in as there just isn’t enough seating areas except for the Marquis which they only used for bingo and night entertainment. Only had 1 movie in the Marquis area and it was packed. Should have used this area more but it was always freezing in there. Shore excursions are very expensive, but did one in Bali and the Komodo tour. Very well organised and enjoyed them both. Only got off ship yesterday morning so this is very fresh, had to be out of cabin by 6-30, what is with that?? Needless to say I will never ever do a P&O cruise again if this is there standard of service. Oh, almost forgot, on the morning of disembarkation we had our onboard account in our box outside door. There was a $30 onboard credit stated on there. I queried this and it was for compensation for aircon, toilet issues. I asked for it in cash, but no they said I could spend it onboard. On what, nothing is open when in dock. Laughable!!!!!!!! NEVER AGAIN Read Less
Sail Date August 2019
First impression for this ship was not good. Boarding in Singapore was horrendous. Our boarding time was 8pm, we arrived at the terminal at 7 as we had checked out of our hotel and had no where to go. Upon arrival, lots of ... Read More
First impression for this ship was not good. Boarding in Singapore was horrendous. Our boarding time was 8pm, we arrived at the terminal at 7 as we had checked out of our hotel and had no where to go. Upon arrival, lots of people had already started checking in. We dropped our bags and checked in and was given a boarding number. We were then moved upstairs to wait for our boarding number. 2 1/2 hours finally pass and our boarding number is called. Being from Australia, we are not used to pushing to get our way, so we had a rude awakening! There was no such thing as lines, and we had people quite literally push us out of the way to get in front. It was a hot mess getting down to customs. After passing custom, we had to once again line up to get onto the boat. Another hour later, and we are finally on. We had booked a Balcony Cabin but it was always my intention to see about an upgrade once onboard as I heard palace suite was worth it. Once on the ship, we went right to customer service and upgraded to the Palace Suite for about $670SGD per person. By this time, it was past 11pm and the restaurants were closed, but the buffet was open till midnight. We quickly ran to the buffet for dinner, then check out our rooms. Rooms were massive, bathroom was huge and balcony was narrow. The benefit is of booking a palace suite was deluxe drinks package, specialty restaurants, palace suite pool, restaurant etc. We mainly wanted to upgrade for the drinks package and the pool, as we know the main pool can get very crowded. The first night, ordering drinks at the palace bar, we realised that the drinks package wasn’t as inclusive as we thought. We were given a menu on what drinks were included, and for us cocktail drinkers, there wasn’t much to choose from. We seen drinks coming up on the TV that looked amazing, and we asked to have one, but was told it would cost. What we couldn’t understand is that this drink was $8, and some of the drinks on our menu were $13, so we couldn’t understand how we couldn’t get a $8 drink in our package. It also took about 20mins each time to get a drink. For breakfast the next morning we ate in the palace resultant. We could only order eggs pancakes etc of the menu, and the rest like bacon and bread, we had to fetch ourselves from the buffet. I ordered pancakes and they were cold, my dad ordered a omelet with everything included and it was plain. After breakfast we went to the palace suite pool. We were pleasantly surprised that there was no one there!! In Australia, this area would have been packed. We wanted to order drinks, but there was no bar man in site. We had to ask the life guard to call someone and then about 15mins later, the bar man arrived. On any other cruise, we would be served our by the pool from the spa or our day beds, but here, we had to go to the bar to order a drink. We also weren’t allowed our drinks with us at the spa, which is strange as no other cruise I have ever been on has this rule. Drinks again, look at very long time. Tonight we were booked in to the steak house for dinner. We were all pretty keen for some meat!! Once we arrived, we realised that it was a set menu.. we weren’t told that there would be a set menu for the specialty restaurants so this was very disappointing. The options were either seafood, or ribs. None of us eat seafood, so ribs it was. The entree was great, but the main mean, ribs, was bad.. no meat in site. Pure fat and nothing to serve with it. This mean was very disappointing, we contributed after this to the buffet for food as we were all very hungry. The show tonight was amazing!! By bar one of the best cruise shows I have been to. Day 3 we were docking in Koh Samui, our butler organised for a private’s transfer into the main area, Chaweng beach. This was complimentary. We had priority disembarking which was a plus. We were transferred by bus to Chaweng beach and spent the afternoon at a resort. When we arrived back at the port to re-board at about 3pm, the lime was enormous. Last render was for 3:30, so this was to be expected however there was no shade. They did hand out water and cold towels. As we were palace, we were expecting to have priority embarking. After asking around, we were told we had to join the long line. There was one shaded area which a lot of people were pushing wash security gates to get to. We were told this was for children or elderly only so that they didn’t need to line up. Luckily, one crew member seen our frustration and let us in, but quickly closed the gate and said that he shouldn’t be doing this. After some people seen us get let in, people stormed the gate and ignored the staff and pushed and shoved to get onto the tender . I am so thankful this young crew member let us past, as I assume we would have been lining up in the hot sun for over an hour. Tonight we were booked in for Chinese specialty. We went down prior to our booking to check the menu and were disappointed to find that there was only one choice, and that choice was Seafood for the set menu. We told the staff that none of us eat seafood, and asked if we could just order meat and rice, but they advised no, only set menu for palace suite. So, we cancelled the booking. We instead went to dinner at the main dining room, it was loud and busy, but the food was good! Again, not a lot of option, but I had lamb shanks and the meal was much better then the night before at the steak house. Again, the show tonight was great. Day 4: Redang island. We were hesitant about getting off the boat as we didn’t want to be stuck lining up in the heat to get back onboard. Our butler advised it was a beautiful Island, so we decided to get off and have a look around. The beach is Beautiful and I hear the snorkeling is good. We spent about an hour on land to have a look around and returned to the ship. Spent the afternoon by the quiet pool until some noisy young kids with no Parents inside interrupted us. This area really should be a adults only area, or at least ask the kids to stop slashing and jumping in and out of the pool. Dinner tonight was japense tepenyaki. We checked the menu and were very happy with what we seen. The food was amazing, meat was so soft and probably the best steak I have ever had. This experience was the best and I would highly recommend it. It was my partners birthday, so our butler organised to have a cake delivered to the restaurant, which was lovely. Last night onboard and we were expecting another fantastic show. There was advertisements everywhere to watch dream girls, so we asked our butler but she advised this show was chargeable at 98SGD as it was adults only and the girls would be topless. We kindly declined, so no show for the last night. One thing I forgot to mention, being palace, you don’t need to book for the show. The first 3 rows are reserved for palace guest, so you only get to get there about 10mins before to get a good seat. The seats are released to public about 5mins before the show starts. On our last night we thought we would Play some pool, but were surprised to find you had to buy $20SGD worth of drinks to play. And being we had a drinks package, we didn’t need to buy drinks, so we weren’t able to play. Day 5: Our last day, the ship docked around 1 and we had priority disembarking. We could have stayed as late as 3, but our butler advised that custom would be very very busy with long lines, so we disembarked as soon as we arrived at port. If you want nice cocktails, visit the tributes bar. The bar tenders in there made us almost anything we wanted, even if it wasn’t on the palace menu. Read Less
Sail Date August 2019
We had 4 days to Thailand from Singapore. 'Palace' Package is sadly not 100% as advertised. Our too high expectation might disappoint us in few areas. The team in Singapore before boarding is catastrophic. Told us to wait and sit ... Read More
We had 4 days to Thailand from Singapore. 'Palace' Package is sadly not 100% as advertised. Our too high expectation might disappoint us in few areas. The team in Singapore before boarding is catastrophic. Told us to wait and sit somewhere, where no sit available! They must train the people better. The team leader came to us and apologized and brought us directly to the Lounge. The Lounge can't be compared with Business Lounge at airport, really below those from airports. The Cruise including every thing was built in Meyer Werft, 2016, proud as German to see the quality. The Suite is worth the money, almost 40 sqm. The accuracy of every join, tiles, wall, ceiling is perfect as we know this kind of quality in Germany. If you see the gap between doors and body of Mercedes or BMW, you will understand. Can use credit card and find out that the gap always same, not getting bigger or smaller. Faucet from HansGrohe as well many other built in components are those I know from Germany concerning quality and perfection. 5* for the ship and cabins. 'Mark Best' Australian restaurant was so disappointing, became 'Mark Worst' for me. I lived 3 years in Rosebay Sydney and never experienced that. Couldn't eat the Wagyu meat because was marinated so sweet, although done perfectly concerning tenderness. A waste of expensive Wagyu meat. They could use cheaper meat, you will not find the difference if marinated like that, 2* for it. All waiters and waitresses are well trained and accepted the critics. They told us its first time they tried to do that way. The waiters get 5* in Mark 'Best'. We're afraid to try here again. The crews, waiters and waitresses in the cruise are very polite and helpful, 5*. The Teppanyaki as always. Nice to see the performance of the chef, all depends at the end of the quality of the meat, 5* for chef acrobatic and meat. Silk Road First class Chinese Restaurant has good Ambient, but the food below many high class Chinese restaurants around the world. 3-4* for food and 5* for waitresses. I missed also the 'decor' of food on the plate for all those 'First Class' restaurants. Restaurants above 3-4* we know presenting the food on the plate much better. We are actually 'minimalist' concerning design in house, but those 'decor' too 'minimalist'. The 'Palace' guests have a total separated area of around 2400 sqm, own jacuzzi, pool, gyms, restaurants and bars, so not crowded at all. 'Normal' passengers are not allowed to use the facilities from 'Palace'. They separated us from Taxi Drop from others, including first Embark and first Disembark. We had two 'butlers' whom we can call 24h a day in case we need assistance or help. But they were same time responsible for few other 'Palace' guests, not just for us. We could see how nervous they were sometimes trying to answer calls and pleased the other 'Palace' guests same time. Genting dream cruise tried here to save money on cost of the employees. They brought us new fruits and chocolates everyday. If you like to have privacy and avoid crowd, worth the money to get 'Palace' package. You can drink as much as you can, wine, whiskey, cocktails and so on. We didn't do it because of our baby. They served us better buffet in the 'Palace' restaurant than the 'Normal' restaurants and important for us, we have more privacy and not crowded. The chef is a humble person and came always to us asking our opinion about the buffet he is offering during the 4 days. Good Sashimi as entrée always there for every meal. I would give as average 4.5*, but it doesn't have this option. 4* is too low in relation to what we get for the money. Our baby of 10 months old must pay 30% (all below 2Years), but we couldn't make use of their 'panda' program (above 2). We might do it again next year with friend to other destination. Read Less
Sail Date July 2019
We have sailed on RCI many times, but this was our first time on a Voyager-class ship. We took this cruise with trepidation because of the numerous negative reviews here about the ship and its clientele, but it was the only extended SE ... Read More
We have sailed on RCI many times, but this was our first time on a Voyager-class ship. We took this cruise with trepidation because of the numerous negative reviews here about the ship and its clientele, but it was the only extended SE Asia area cruise that we could take this year. Suffice it to say that the ship was in decent, although not perfect condition, we had no issues with anyone on board, and we had a great cruise. 1. Don't take this cruise without spending time in Singapore--it really is unique. 2. Embarkation, debarkation and port stops were all relatively quick and painless, except for the one tender port where there was a very long line in the hot sun to get back on the ship. 3. Lots of power strips and other contraband were confiscated from luggage upon embarkation and kept in the bottom deck Naughty Room during the cruise. 4. We had a full (Grand) suite for the first time on RCI. We liked the extra space, the big bathroom and balcony, and the associated perks (especially the line-skipping at various times, the great Concierges who were always helping us when needed, the reserved ice show and other entertainment seating and the bridge visit). 5. The vast majority onboard appeared to be Brits, Aussies, and US, with a smattering of Spanish and Portuguese speakers, and maybe 20% Chinese and other Asians. The MDR had its usual menus (but see below) and the entertainment was almost entirely presented in English (and was generally quite good). We were told that the immediately prior shorter cruise was totally different by some B2Bers--most of the pax were Asians, and the ship's food and entertainment had been shifted accordingly. 6. Michelle, the Cruise Director, was constantly seen everywhere on the ship and did a nice job along with Kitty, the Activities Manager. 7. We chose the new Unlimited Dining Plan, which we thought was a great deal. It will be very difficult to go back to eating in the main dining room (we saw the latter's menus because we were in a suite and could have ordered off its daily menu for room service, but we never did except once for breakfast). We never ate at the MDR and only once (upon embarkation) at the Windjammer buffet and didn't miss them. 8. The ship needs its upcoming extended drydock. The elevators were not always reliable and there were worn and rust spots on our balcony and around the ship, but everything seemed to be functioning. None of that wear and tear significantly affected our cruise. 9. Three of the four port stops required one to two and a half hour land trips to get to most places you'd want to see. If that's a problem for you, don't take this cruise. One stop that worked out very well for us was taking the Bangkok On Your Own RCI overnight bus trip from the Laem Chabang port to Bangkok. Read Less
Sail Date June 2019
Booked this cruise , our first , because of the destinations. On boarding yes you can see it is an older ship and needs it’s upgrade due September/ October but in no way is it a rust bucket. Let’s be realistic the price paid ... Read More
Booked this cruise , our first , because of the destinations. On boarding yes you can see it is an older ship and needs it’s upgrade due September/ October but in no way is it a rust bucket. Let’s be realistic the price paid reflects the condition. Pay top $ and you will get all the razzmatazz some people seem to expect. Our Junior suite reminded me of my parents caravan from the 70s , every door you opened provided space for storage. The suite 1634 was spacious and comfortable. We were looked after very well by Suma our cabin attendant. Windjammer - not for me but perfectly adequate. We had a stay onboard day at one port and as the ship was nearly empty we enjoyed a nice relaxed lunch. The coffee shop - if late for breakfast as we often woke late( the only time in years I have slept 8 hrs solid) we came here . It was good. As was lunch, snacks and coffees any time you wanted. Freshly prepared and tasty. Dining room where we sometimes had “posh breakfast” best omelet ever. Nice surroundings , always serviced with a smile and good grace. Diner , we chose my time dining but it works better if you book a time , for us 8.15pm , same table for two every night waited on by Michael who is excellent and always added that personal touch by remembering our names from day one onwards. Food was good, sometimes better than others but beautifully presented . Trips - because of the destinations sometimes the travel was quite long to get to the designated city/ excursion point. Don’t complain do your research first. You can’t stick a port in the middle of land. When there embrace the culture and sights. WiFi- iffy at times but there again be realistic , you can’t just magic up WiFi in remote areas. Vietnam being the worst but would that not be expected as at times more remote. Crew- fantastic. Always smiling , extremely curtious and good at their jobs. Entertainment - great shows. Ice skating was excellent. Hard enough to skate on a still rink never mind one that is rocking on sea. Mr and Mrs a total hoot. Well done to the 3 couples who took part , great entertainment. Fellow Travellers- we met up with the most lovely people. By the end of the nine days we had made good friendships. However not everyone is the same and the moaners of the world will always moan. Rude people who barge in and basically think they come first will always be rude. Look around at some of the conditions in the countries you have visited and appreciate what you have. 3500 passengers will provide all sorts. To sum up - we loved our cruise. Our first but not our last. Looked after and entertained by a great crew who all work very very hard. I hope this has given a more rounded review than some after all it is not RC fault if passengers are smelly etc as in other reviews. Cheaper cruise because older ship but it gave us 9 days of a smashing holiday. Read Less
Sail Date June 2019
Well all my worries were for nothing, this was a great cruise. We left from Singapore with stops in Bangkok, Ho Chi Minh City (Saigon), Nga Trang, Da Nang/Huey and ending in Hong Kong. Embarkation was smooth, everyone went straight to the ... Read More
Well all my worries were for nothing, this was a great cruise. We left from Singapore with stops in Bangkok, Ho Chi Minh City (Saigon), Nga Trang, Da Nang/Huey and ending in Hong Kong. Embarkation was smooth, everyone went straight to the buffet of course, and then our cabins were available from 1.30. My friend and I had each packed a couple of bottles of wine in our luggage. Her luggage arrived promptly, but mine never showed so I guessed it would be at the “naughty room”, which it was. They had a note on it saying 2 bottles (which you are allowed) and didn’t seem to want me to open the bottles to check it was wine so I’m not sure what the point was, or why my friend’s luggage got through. I just had an internal cabin with a “virtual balcony” so you could see what was happening outside. Nice in theory, it worked most of the time but maybe because of salt build up on the camera plus the Perspex covering the screen, it was a very hazy picture and you couldn’t tell if it was sunny or cloudy outside, it was like an old black & white TV. The cabin was small and the shower was tiny but I expected that as I had booked the cheapest and I spend very little time in the cabin so it was fine. The ship in general was showing its age and on occasion we would get a little drip of water from the ceiling in public areas, but as we know it goes into dry dock in September. It was amusing more than anything, and at least the water was coming from above, rather than a leak from below lol. The atrium area and Sapphire dining room are quite spectacular – really beautiful. One of my concerns was the reports of hordes of pushy, rude Asian customers. In fact the majority of passengers were from the US, also English, Spanish, Australians and a few of us New Zealanders. There were certainly a few Asian passengers but I never saw any rudeness or pushiness from them, they were just as polite as any other group. We were pleasantly surprised at the politeness of the photographers, usually they are very insistent on taking your photos which we hate, but these ones were respectful. Also instead of having to look through rows of photos of other people, the photos were able to be accessed from a computer using your room number. Dining – we mostly ate in the Sapphire dining room for the late seating. Our waiters were great and the food was very good. Just once my meal was a bit lukewarm but otherwise was always hot. The curries were great. I used the Windjammer buffet for breakfast because I have little patience in the morning and it is easier to serve myself when I want it. It was certainly busy but not too bad. We had one lunch in the buffet and it was fine but we much preferred the main dining room if it was open. There were two formal nights. Sadly the baked Alaska parade seems to have disappeared completely but the wait staff did line up on the staircases and sing to us. The midnight buffet with all the carved ice etc also seems to have disappeared (now I’m showing my age). Entertainment – The ice show was amazing, and we went to the other shows almost every night. All the shows were great, even the comedian which I didn’t think I would like. The male dancers in particular were fabulous. We didn’t go to the magician as none of us are keen on magicians. I’ve travelled on MSC, Holland America, Princess, Norwegian & P&O Australia and this cruise was as good as any I have been on, and better than some. Bangkok – this was a 2 hour bus trip from the port. Bear in mind we are two middle aged ladies so my review is from our perspective only. We took the Bangkok on your own excursion. Our guide was Aey and he was very witty and informative and we really enjoyed the bus trip because of him. As for Bangkok, sorry but we hated it. We got dropped at a shopping mall and ventured out once, but the heat and traffic drove us back inside and we spent much of the time (6 long hours) in a bar lol. Also note the bars are not allowed to serve alcohol between 2 and 5pm so it was a long, thirsty wait. This probably only applies to within the mall I am guessing. So it was our own fault that we didn’t give Bangkok more of a fair go, but it was just a bit overwhelming for us. We got back to the ship about 10pm so the buffet was closed but the Café Promenade is open 24 hours so we had lovely pizza there for tea. Saigon – Because we were so useless at seeing Bangkok we changed our excursion from Saigon on your own to the Laquerware factory and market tour. I am not a shopper but my friend had been told the Ben Tahn Market is amazing with cheap (fake) handbags. Again our guide was great and we saw a couple of sights. The lacquerware factory was ok but as I say I’m not a shopper…. At last we get to the market and my friend had encouraged the guide to give us 2 whole hours there. We knew that was a mistake within 10 minutes! I have never been so hassled by vendors in my life (and I have been to Egypt). The place was in a huge warehouse with no air conditioning so it was incredibly hot, the food court area stunk of something dead, and the vendors would physically grab you and try to stop you leaving. It was about the worst place I have been in my life. In the end I had to stand by the door for an hour waiting for the bus so I could breathe. My friend hated it too, but had in her mind that she had to get a handbag. She did buy one but discovered when she got back that the one given to her (pre wrapped) was faulty and was not the one she had examined on display. Otherwise, we thought Saigon was much nicer than Bangkok, it just had more character (and a big problem with litter). Nga Trang – At last a lovely beach! We got a taxi for $US10 from the port to the beach/town area as again the heat was incredible. Unfortunately although this is a tourist area, they did not speak much English at all, so the driver seemed determined he was going to take us to the “centre” even though we kept telling him we were happy to stop here! The “centre” turned out to be a shopping mall. Anyway we were still by the beach and enjoyed a paddle. Then we found a bar on the beach with a nice breeze blowing through. It should have been perfect and we ordered drinks and lunch. Well it was a bit like an episode of Fawlty Towers, I won’t go on but the service was the worst ever and nobody seemed to speak any English at all despite it being a tourist town. There was a very long queue in the heat to get back on the tenders but the staff brought us iced water which was nice. Danang/Huey – Here we took the Hoi An on your own excursion. This was the highlight of the trip. It is an ancient town which has been kept as it was and is a UNESCO sight. The bus had to park a long distance away as they are not allowed close between 11 and 1pm. So the guide informed us we had to walk 1km to the town (again the heat and humidity was incredible). Despite the heat I found the walk interesting as we walked down a lane with houses on either side and you could see how the local people really live, rice paddies in their back yard etc. The town was beautiful, there is a river through the middle and there were ancient houses you can visit. Quite fascinating. I could have spent a lot longer there if it weren’t for the heat. It did stink of septic tanks, I guess the ancient sewer system struggles with all the tourists. Anyway Hoi An is a must do I think. Hong Kong – We disembarked in Hong Kong and took our own bags off the ship as we were flying out at 12.30 so needed to get to the airport quickly. The queue for taxis was nearly 1 hour with the sweat dripping off us. We also had the issue of no HK dollars and hoped to find a taxi that would take credit cards. Long story short, no it seems hardly any taxis take cards but fortunately we had a lovely taxi driver who agreed to take US dollars and we gave him a little extra for his trouble. To sum up, the cruise itself was great, no complaints there except at times the music in public areas was too loud. The staff were, without exception, great. The locals in each port were very kind and polite (except those ghastly women at the market and the hopeless staff at the bar in Nga Trang). The heat was oppressive and made everything more difficult. I would happily cruise on this ship again but have decided Asia is not somewhere I would go again (except Singapore which I like), I know many people love it so don’t let that put you off going. I am glad I went to see for myself. I will put a note in the RCL forum in case anyone has any questions I might be able to answer. Read Less
Sail Date June 2019
First let's talk about the ship: It's old and tired and doing a make over in September of 2019. Boy did RCCL wait longer than it should!. It's not only dated (a peachy pink in many areas. Why RCCL uses trendy colors ... Read More
First let's talk about the ship: It's old and tired and doing a make over in September of 2019. Boy did RCCL wait longer than it should!. It's not only dated (a peachy pink in many areas. Why RCCL uses trendy colors instead of neutrals that will not get so tired so fast is beyond me), but certain areas (like the ladies bathroom by Giovanni's) are falling apart. The layout of the ship is done well and the activities are plentiful. Note: US residents do not need to arrange their own Visas. The ship does the Vietnam one for $6 each and the Thailand one is also arranged and provided (not really a Visa, but some kind of travel card). I believe it is the same for the UK, but do check. We stayed in a suite and bought the unlimited dining package, so we never ate at the regular restaurant (except day 1 at the windjammer, which was just OK). Frankly, on other RCCL ships we have been disappointed with the regular restaurants so we avoided that and just did the specialty restaurants instead. For breakfast, Giovanni's is where suite guests eat and for days at sea lunches, specialty restaurants are included in the dining package. My biggest complaint is that the menu stays stagnant in the specialty restaurants. It would be great, especially on cruises over 7 days, if they would have an A and B menu (switching 1/2 way through). I think they would have more action in them that way too. Giovanni's: Great service and good food, family style. The bad: They had no fresh (or even seemingly dry) basil, as it "turned black" days before the sailing ended. As an Italian, I can say this is really bad. They should have at least had dried basil. The tomato sauce would have been far better with traditional basil added and how the chef allowed the sailing without it is beyond me. I had the cannoli once and it was so bad, I did not try again, as the shell was soggy. The lasagna was loaded with a heap of ground beef, so much it overpowered the dish. The caprese salad was bland (lack of basil and low quality tomatoes were to blame). The good: The lamb chops, ceasar and chicken were favorites. Chops: Great service and good food. The Bad: The filet has a weird flavor. I suspected Mexican beef (slightly gamely), but they said no. Giovanni's Filet has the same flavor. The Rib Eye was amazing. Chicken also excellent. Izumi: Great service and good food. The hot stone filet was amazing.The mochi was fantastic, but they ran out of 1/2 of the flavors by the time the cruise was 1/2 over. Poor planing on the chef's part. Johnny Rockets: Great burgers, fries and shakes; however, I wish they had asked how I want it prepared, as it was a bit overcooked for my liking. The service was terribly slow. Room service: Did a good job except for one day, where they screwed up almost everything, but they made it right and sent us chocolate covered strawberries as an I'm sorry that evening. Spa: Good, typical sales game. We had one therapist for a deep tissue that could not go deep at all, even with a lot of direction. Makes me think they do not have top trailed therapists, which is unexcusable based on what they charge. They gave a discount and switched therapists for our other services. We use the spa a lot on cruises, so we get to know them pretty well. I give this one a B. Shows: We saw a few of the shows. They were all pretty good. Ports: On board in Singapore: Truly a highlight. We went in 2 days early and regretted we did not have more time. Having 3-5 days would be perfect. The Malay, Little India, China town, the Civic district (go at both night and day, light show each night) and Gardens by the Bay (also night light show that is free) were all highlights. We hired a private guide (tours by locals) for a 1/2 day tour and that was perfect. We added a drive/air conditioned van, which allowed us to see everything in the 1/2 day and not be as hot. Unbelievable restaurants. Bangkok, Thailand (overnight): Spectacular! This is 2-3 hours from port, so we got a hotel room (Asanti Riverside, which was amazing). Arrival time was 11 am (but you will not get off of the ship until between 11:30-noon, as it was very slow getting cleared and always is), this was a real bummer and I have no idea why RCCL is so short sighted on this. It should also be on a Saturday and at 6am (or Friday if you have 2 days like we did) so you can see the best floating market (the one available during the week is either in Pattaya (not real, more of a tourist trap) or way out of the way and 3 star at best). We hired a guide who provided a driver (tours by locals) for both days and it was worth every penny. So much to see and it is very hot so an air conditioned van really helped. We also saw way more than we could otherwise with a local. We saw the Grand Palace, Golden Buddah, Emerald Buddah, Reclining Buddah, Canal Ride and some other temples/shrines. Ho Chi Min City (Saigon): Amazing day! 1.5 hours from port: We hired Saigon Adventures and did a food tour with city highlights. They picked us up in a van and scooters met us in Saigon. A local driver was assigned each in our group and off we went. It was our best day and a blast. The food was amazing. The sites were good, the main tour guide was wonderful and our drivers made it stress free and fun (I would not want to drive one of those myself in the city, as it is really crazy). They dealt with all of our food issues and we genuinely enjoyed every food stop (Soup, coffee, baguette sandwiches, and BBQ pork). Nha Trang: beach city port, quick to get to. The town itself is touristy and there is a decent beach so you could stay local and just use a taxi to get where you want to go. We hired Nhatrangadventures for a jeep countryside with city highlights tour (5-6 hours). They picked us up outside of the port (a quick 5 minute walk). We got to see the countryside and how they really lived, making rice patties and traditional hats and also saw the city highlights. It was a great time and unique view of the Vietnamese and the lunch provide was amazing.. Hue: a bit more than an hour outside of the port AND you have to take a tender, so allow for an hour to get off of the ship (30 minutes if you are one of the first and all goes perfectly). We hired stopandgocafetours for a tour of the old city and highlights with a private van. My only complaint is that the owner emailed me the day prior to confirm. I had fully paid for the tour and it was a day at sea so we had no service and got a later start since he didn't hear from me until we were at port. The guide did a wonderful job. It was a sweltering hot day, so the van was a godsend between sites. We saw the lost city of Hue. Hue itself was the most pretty of the Vietnamese cites we saw and is a not to miss place. They also took us to a very nice lunch and the food was wonderful. We enjoyed the day less only because of the heat, as that was a real challenge for all of us. Hong Kong: Close to port. We hired a private guide for a 1/2 day tour (toursbylocals). We saw Victoria's Peak, the markets and different areas of Hong Kong. It's a big city and was nice, but not anything amazing. We stayed one night at the Marriott by the airport, which is a wonderful property. They have an 10 minute shuttle to the small city nearby (and and 8 minute shuttle every 30 minutes to the airport). We took it to the cable car and went to the giant buddah. This was a real highlight for us. The cable car ride provided amazing views,the giant buddah was beautiful and there is the very unique city that was part of it with amazing shopping and things to do. Very much recommend!!! Embarkation: not so good. They kept my passport cover and I had to run back to get it and the initial keys did not work and were not the gold suite keys, which you need to use the suite services. The second copy worked, but were also not golden. 3rd time was a charm. Concierge fixed it all for us and arranged dining times and helped with what we needed. Debarkation: smooth and easy. We left at 8:30 so the crowds were gone. Big Tip: Arrange a driver ahead of time or a private tour guide. The taxi line took 2 hours and was insane. There are no signs to let you know you do not have to stand in the line unless you need a taxi, so make a note. Customs was a breeze and done by the ship ahead of time. Never been happier to have a private tour as I was that morning. Read Less
Sail Date June 2019
Don't believe the bad reviews. U read them and was very concerned. However, we were very pleasantly surprised. Boat was lovely - yes a little old but very clean and we'll maintained. Lifeguards on all pools. Food was great ... Read More
Don't believe the bad reviews. U read them and was very concerned. However, we were very pleasantly surprised. Boat was lovely - yes a little old but very clean and we'll maintained. Lifeguards on all pools. Food was great in the main dining room and in the Windjammer buffet restaurant. Staff were great - our room attendant was fantastic and they are a great source of info for first time cruisers. Things that weren't as great - communication for boarding and final checking off the boat. We were a little confused. On boarding go to the Windjammer, get yourself lunch room check in is 1.30ish. Seating is hard to get at the Windjammer but queues weren't as bad as I had read. Don't take power boards - they hold your suitcase and it adds extra drama. Lifts waiting time is massive so if you don't have a disability take the stairs or you'll waste lots of time. The drinks package thing was interesting. We took the Sosa package which did work out cost effective cause we got great coffees at the promenade cafe and lots of soft drinks by the pool. It also meant a very small bill at the end. Definitely a great cruise! Read Less
Sail Date June 2019
I and my family were on a vacation to Penang and Phuket. It was afternoon when we embarked. The exterior of the ship was patchy, rusty and old. Barnacles lined the bottom. When we entered the ship, we were immediately directed to ... Read More
I and my family were on a vacation to Penang and Phuket. It was afternoon when we embarked. The exterior of the ship was patchy, rusty and old. Barnacles lined the bottom. When we entered the ship, we were immediately directed to WINDJAMMER after checking in. As we had priority boarding, it was very empty then so we got our food and table within 10 minutes. The carpeted floor was littered with dirt and scraps of food from the previous voyage. The food was horrible and the Char Siew(Cantonese toasted meat) was unprofessionally bathed in ketchup, contrary to the food award certificates that were proudly hung in dusty photo frames outside the buffet style restaurant. When we finished our food, windjammer was already full to the brim and there were people pushing and shoving. People were reserving tables with tissue paper packets and loud and disgusting music was being blasted through the PA system. Meanwhile, my father was having a splitting headache and my mother was complaining. We quickly exited Windjammer to go to our staterooms. However, our rooms were not ready till 1.30 p.m. so we had to wait 45 minutes. We then decided to walk around the ship. The pool was small like the regular ones you have in a backyard and full of people and the place was rusty and old, especially signboards. The elevators smelt like rotten eggs and the buttons were worn and polished by years of use. The library was appalling. There were little books, and the remaining books were arranged in a disorderly manner. The computers had unauthentic copies of Windows on them and had no ethernet or wireless connection, hence rendering them unusable. Games were all in a mess and had lost parts. Our rooms were soon ready. Doors to the corridors were opened. We went to our rooms, the junior suites which were very far. Entering it with our Sea pass, the rustic cabin of 1998 greeted me. The ceiling panels were falling out and dents were covered with stickers. Carpet was dirty as well. The toilet had a cheap and lousy shower head. The soap they provided was watery and did little to cleanse my body. There was no toothbrush provided and drainage pipes for the sink were corroded, exposed and leaks patched with rubber seals. The hair dryer was very unsafe as it spewed out the smell of burnt plastic every time I turned it on. The balcony had rust on the ceiling due to leaks. Lack of Universal Serial Bus ports for charging electronic devices and instead we were give two American ports. We did not bring travel adapters and since our charging adapters were UK ones, we were forced to buy overpriced travel adapters found in the store in deck 5. Speaking of the promenade deck, the indoor cabins without sea view had windows along there. The loud and annoying singing and dancing at night would disturb the residents from sleeping, hence the lights to their rooms on and their bloodshot eyes staring out from the glass windows. Crowds of people were dancing to the beat of the music and the promenade cafe full to the brim. The bar and lounge were empty as people who could not stand the music(like my parents) were repelled from the promenade. The lobbies of 8 lifts on each side of the promenade are full 24/7 either because people are going back to the rooms as they cannot find a table to dine or because they are escaping from the horrible 80s music blasted in the promenade. As we squeezed into the lift, a baby started crying and a boy watched cartoons on his phone. The smell of cheap perfume and perspiration fills the air as I struggle to breathe. The lift stops at almost every floor, once in a while someone stepping on my foot or someone wanting to get in but unable to. After an eternity the lift reaches the deck our staterooms are on. That is all I have to complain about. Now, about the pros. Despite the poor leadership in the team, on the bright side, the captain knows how to pilot the cruise properly, which is something we must be thankful for. The staff, especially the room keepers are polite, greeting us every time we see each other. Although we didn’t get to swim, the Phuket shore excursion and ice odyssey skating show were indeed entertaining. Despite internet connection speeds being slow, there was still internet. The beds were comfy and I did not suffer from sleepless nights. The rustic ship, despite its worn and torn look, is nostalgic and definitely brings back memories from the 90’s. Room service was good and fast. Read Less
Sail Date June 2019
Fantastic ship ,best ship I've seen , The food for me very average and nothing more , the drinks are very expensive, need to drink a lot to get value out of the drinks package. Yes I know its all new to the ship's crew , but they ... Read More
Fantastic ship ,best ship I've seen , The food for me very average and nothing more , the drinks are very expensive, need to drink a lot to get value out of the drinks package. Yes I know its all new to the ship's crew , but they have crew who dont want to be there. Evening meal at the main restaurant was very poor (food and service ) when there where formal night's passengers where let in with shorts. Dress code zero. There are no laundry rooms , irons will be confiscated. . The cabin we had was beautiful and quite large , entertainment very good , if you want internet which we didn't expect to pay roughly 22 dollars a day . We paid a lot of money for this cruise and expected that little more . Me personally and spoke to others will give royal Caribbean shipsca miss Read Less
Sail Date May 2019
Spectrum of the Seas met our expectations in every way. The ship and the interior designs are perfect for the market the ship is designed for, which is mainland China, and the surrounding Asian markets. Before anyone gets on this ship, ... Read More
Spectrum of the Seas met our expectations in every way. The ship and the interior designs are perfect for the market the ship is designed for, which is mainland China, and the surrounding Asian markets. Before anyone gets on this ship, you need to be aware that the ship has several design and interior differences than the normal Royal Caribbean ship. First, this ship has an all-suite complex, which includes private swimming pool, restaurants, elevators, and a balcony. The area houses the “Golden Suites”. The ship has signage in Mandarin, as well as English. There are new restaurants such as Hot Pot, and Szechuan Red. The casino, is redesigned, and has some exclusive rooms dedicated for the High Rollers. Retail space on the ship, is dedicated to the market it is serving, with high-end designer products, and a Japanese Pharmacy for products that are not easily obtained in China. The Golden Suite complex has the cluster of suites at the front of the ship, in which you need a key card to enter the area. Within this area, you have the Golden Dining room and lounge, the silver dining and lounge (which the lounge area replaces the diamond lounge for those that are at that level). The Solarium is no longer a part of the general ship, but only for the Golden area. A special balcony area is on top of the solarium, and a private shopping/consulting area is in the complex. Overall, the area was designed for the high revenue staterooms and so the design of these areas, as well as the size was made to be exclusive. Although I thought the area was nice, I would not want to pay the premium price they are asking for it. Sichuan Red was a Chinese themed restaurant and had a very good menu. It is a la carte. Note this is a very spicy menu, and if you do not like spice, than I would not recommend it. You can ask them to cut down on the spice, but it takes away from the flavor of the style restaurant this is. Personally, I loved it. Teppanyaki is a Japanese restaurant (separate from Izumi) that was fun and entertaining. I think the upcharge price is too much considering the prices of local restaurants. If you use it in a package, than the cost would be lower, and worth it. Hot Pot is unique that you basically make your own food in a hot pot of soup broth. It was good, and had a huge selection of meat and seafood, plus a full salad bar, and veggies to cook with it. Overall, it was fun. The coffee and Tea shop, is in the space normally reserved for a pub. I preferred the pub, but considering the market this ship is in, I think this was a good choice. However, I think the selection of Teas should be increased. For entertainment, I was on the final leg of the trip to China. The new production shows were extremely high tech and entertaining. The headliners will be different now once it begins the regular sailings in China. The same goes for the lounge singers and bands. They should be geared to the Chinese market so I cannot really say what it will be like. Shopping is not my thing, and I really do not care the kind of stores they have. My only complaint was that the logo store lacked the variety of products. Sports included the normal activities with Ifly, bumper cars, flow rider, North Star, arcade, and rock climbing. They also had some archery, and fencing activities. I visited the gym, that gets so many complaints, and I never really saw it crowded. It is not a revenue producing area, and as far as I can tell, it is about the right size. I was satisfied with it. Overall, the ship was great. The seven specialty restaurants were all good, and the other free eating areas were good, with my favorite breakfast nook being the 270 café. Before selecting this ship, make sure you understand that the ship is different, and will have food, and entertainment that you are not accustomed to, if you are a regular Royal Caribbean Cruiser. That is what makes this ship so great. It is different, and will be sailing to exciting ports that most people would never even think of going to. I highly recommend this ship. Read Less
Sail Date May 2019
My girlfriend and I booked a 4-night "Tour of Malaysia"--which in reality, was a day in Penang, sandwiched by a day at sea on either side. The primary drivers for booking this cruise were to check out RC's brand new ship, ... Read More
My girlfriend and I booked a 4-night "Tour of Malaysia"--which in reality, was a day in Penang, sandwiched by a day at sea on either side. The primary drivers for booking this cruise were to check out RC's brand new ship, and to enjoy the convenience of taking a cruise out of the city I live in for the first time ever (growing up in the north-eastern US, I always had to fly somewhere in order to board a ship). Although it was challenging to research the cruise ahead of time given it was a brand new ship, I had come across this wording on multiple websites: “Please note that this cruise is focusing on the Asian market and the service, on-board activities as well as the entertainment on-board will be adapted accordingly.” It made me a bit nervous, but figured it was worth a shot, and worst case scenario, my girlfriend and I spend our sea days relaxing by the pool and enjoying the time away from work. On embarkation day, we jumped in a taxi from our condo and were at the port in 20 minutes. It was a unique experience for me, but such a relief to not have to worry about flights, possible delays, pre-cruise hotels, Ubers, etc. We had printed our luggage tags in advance and immediately handed our suitcases over curb side. The security line was short, and once through, we were immediately at a check-in desk with a very friendly young man helping us sort everything out. After that was probably the lengthiest part of the check-in process: immigration. But even immigration took only 15 minutes from start to finish. Soon after, we handed over our passports (which felt wrong, but we knew in advance this was the system. We received it all back on day 4 with no issues whatsoever) and were walking towards the ship. We were on-board by about 1:30pm, and immediately headed for our balcony stateroom on deck 8 to drop off our bags (see below for cabin review). For me, one of the most important parts of any cruise is the food. The Main Dining Room was mostly full every night, but we had no trouble getting a table immediately under the “My Time” dining plan. We were unsure what to expect in terms of cuisine, but the menu was almost entirely western food each night—exactly as I am used to seeing on Caribbean cruises. However, it is very important to point out that we did the “All Access Tour” later on in the trip, and the chef explained that once the ship relocates to Shanghai, the Main Dining Room menu will change over to primarily Asian food. He showed us the wok in the kitchen, stating it is the only RC ship with a wok in the main galley. The service we received each night was good, but nothing exceptional. One evening my girlfriend found a very large piece of plastic in her mashed potatoes. The chef came out to apologize, explaining that they use plastic to cover the mashed potatoes. He took down our stateroom number, but nothing further ever came of it. Possibly our worst experience on the entire ship was in the Windjammer. I had read online that the Windjammer was purposely made larger on Spectrum…but it needed to be made much, much larger. On day 1, my girlfriend and I had lunch at the Windjammer. After throwing elbows with our fellow cruisers and getting cut off at every turn, we had our plates full of food. We walked around and around for nearly 10 minutes looking for a table before finally giving up and eating standing up on a counter-top in the Hot Pot area. Eventually a member of the staff saw us and led us to a large table he had just cleared off. I chalked this up to hopefully be a “day 1-only issue”, since no other venues were open. Unfortunately, it was not a day 1-only issue—it was an everyday issue. No matter the time we went to the Windjammer, it was always crowded, and tables were hard to come by. I had heard in advance that cruise ship buffets on Asia-based cruises can be a nightmare, but I figured attending during off-peak times might make this point irrelevant. Sadly, I was wrong, and by day 3 and 4, we did everything we could to avoid the Windjammer. For those who are curious: Sorrento’s Pizzeria and the poolside snack bar are great alternatives when you need a quick bite. We did not attend any of the specialty up-charge restaurants, which were all Asian, except for Jamie’s Italian (which did not seem well attended throughout our cruise, by the way. I wonder if this was the right move by RC for an Asia-based ship). Perhaps the biggest difference I observed on this cruise as compared to every other cruise I have been on was the drinking culture (or lack thereof). RC specifically designed Spectrum to have fewer bars, knowing that Asians do not drink as heavily as their American clientele. Well, they were certainly right, and if anything could have removed a few more bars. Any time I wanted a drink, I could walk straight up to a waiting bartender and place my order. It was a nice luxury, but makes me wonder how RC will compensate for the lost alcohol revenue they typically rely on to turn a profit. On this particular sailing though, they were lucky that the passengers were not heavy drinkers. All the bars were out of most ingredients, and they were even out of Tiger beer from day 1…on a sailing FROM Singapore! A bartender explained to us that a beverage shipment the ship had ordered did not arrive in time. This was incredibly frustrating as most frozen drinks, cocktails, and mocktails were not available. RC had heavily discounted drinks packages before the cruise, and we were very close to pulling trigger on it. Thankfully we decided against it in the end. We would have been very frustrated having paid for an “unlimited drinks” package that actually entitled you to about half of what the ship normally has to offer. The Bionic Bar is a must attend, however. We had drinks from here twice, and not only is a neat experience to watch a robot make your drink, but the drinks are fantastic. On the entertainment side of things, RC did very well overall, although there is insufficient seating in the Royal Theatre for a ship this size. The first night was a Beatle’s tribute band, and while they were OK, I felt bad (for the performers) about the number of people who stood up and walked out in the middle of the performance. The main show however, “Showgirls”, was standing room only and no one moved until it was over. Really well done by the performers, though I do wonder how the show will be received by the Chinese market as it was entirely western songs from different decades. In the 270 venue, we were very fortunate to grab one of the last spots for the day 4 performance of Silk Road. Again this performance was very well done, both by the performers and everyone involved behind the scenes to make the technical aspects work flawlessly. As far as activities on the ship, we were largely disappointed and very frustrated. We went to guest services at around 6pm on the first day—just hours after boarding—and were told that North Star and iFly were fully booked for the entire cruise. This seemed implausible to me, but apparently some people were able to book these activities in advance of the cruise. I tried to make reservations in advance but could not. I later found out that due to technical issues, some cruisers could not make reservations in advance. In my view, this is completely unacceptable for RC, and robbed me of 2 experiences that had attracted me to this ship in the first place. For the non-reservation activities, such as the Flow Rider, Sky Pad, and Bumper Cars, the queues were consistently very long. We only had the patience to wait for Sky Pad, which took about an hour, but was very much worth it (recommend taking the Virtual Reality option for a unique experience. The only downside is they do not permit you to do flips when you opt for VR). Oddly, the rock-climbing wall was often empty, and my girlfriend was able to climb it twice without any wait. The casino was a massive disappointment. It is the largest casino I have ever seen on a cruise ship (again, specially designed for the Asian market), but smoking was permitted. Given the low ceilings, the smell of cigarette smoke was worse than you could ever imagine. This was the first cruise I have ever been on (except for my first ever cruise, when I was 13!) that I did not gamble once. On day 4, we had signed up for the All Access Tour. We had received a notice the day before that the Engine Control Room would not be accessible, but we would receive $20 per person in on-board credit as a refund. I will not go into every last detail of the tour, but if you are a cruise ship nerd at all (like me), it is absolutely worth the time and money! On the final day, we were assigned 9:30am as our departure time, and told to meet in the Main Dining Room. We showed up on schedule to the MDR—and there was no one around. Everyone was lined up outside 270, and interestingly most people kept all of their suitcases with them, completely ignoring the usual system. The process looked chaotic, but it only took us about 10 minutes to debark. Overall, I cannot fault anything about the ship itself. It is brand new and in my opinion, very impressive. There are some key design differences as compared to ships based in other parts of the world, but it still mostly has the look and feel of a Royal Caribbean cruise. It will be interesting to how Spectrum does in the Chinese market, but I would not recommend this ship for Westerners--I think you will be frustrated by your fellow passengers! Read Less
Sail Date May 2019

Find a Cruise

Easily compare prices from multiple sites with one click