We went on this Silversea cruise on the inside passage with my mom for her birthday. I've been on a number of cruises with other cruise lines, but it's been about 6 years since we last cruised. I had high expectations with Silversea because it was billed as a luxury cruise and expected more.
Overall, we had a great time. Ports were nice and the crew were very nice. It was nice being in a ...
Alaska cruise from Vancouver to Seward - a fantastic way to see Alaska! However - the actual cruise was disappointing. The "entertainment" on board was outdated and like a high school talent hour. It was so bad that it was laughable. The restaurant choices were poor, the only variety offered from the on board restaurants required a supplemental charge. The complimentary house wines were ...
We were sadly disappointed from the start when the Muse "broke" and we we didn't depart until a day later than scheduled. We had already spent two days in Vancouver exploring the city, so the offer of a "free excursion" to see the city was of no interest. We had already seen everything offered! We're still waiting to hear the details of the "15% credit of our cruise cost for a future cruise." ...
There were several factors leading to our disappointment.
First, the ship is showing its age. It is clean but is definitely not what one would expect from a luxury cruise. The style was dated and the appointments, chairs sofas and flooring were well worn.
Second, the front desk customer service was very disappointing. We requested a room upgrade at check in and we were willing to pay ...
This was our second trip to Alaska. Our first was with 3 children on a Celebrity Ship 10 years ago. We thought it would be fun to try a much smaller and luxurious ship with friends. The cost was significantly higher but we thought it would be worth it for the world class service and food and of course the ship itself. We were very very disappointed and I will research a lot more before we go ...
We have been on 15 several cruises throughout the years. For what we paid, we thought the cabins, food and service would be over the top! Not even close, it could have been just a typical large ship cruise liner where you pay a third of the price.
When you complain to a manager, they listen to you politely, make excuses and then do nothing.
Internet was terrible. Upgrade the equipment. ...
We can sum up our Silversea experience in two words: totally disappointing. Silversea started us off on the wrong foot at the start when they stated early boarding carried a $100 each "fee". As we had shelled out $19,000USD for a "Grand Suite" accomodation, we felt this additional charge was way over the top. Having had a stroke and not looking forward to a further delay in boarding, we ...
With high expectations my wife and I booked a cruise on the much acclaimed Silver Shadow.
Pre cruise -- We stayed at the Pan Pacific hotel in Vancouver which was very pleasant. On June 30th I awoke to see the Silver Shadow dock at Canada place.
Embarkation -- Was very smooth and our bags were in our suite on arrival. The stewardess greeted us and asked what drinks we would like for our bar. ...