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38 Silversea Vancouver Cruise Reviews

This was our first cruise with Silversea (my first with any line) but will not be our last. We felt pampered and enjoyed our meals consistently throughout the 7 days. The ship and our cabin were bright and clean. The staff were cheerful ... Read More
This was our first cruise with Silversea (my first with any line) but will not be our last. We felt pampered and enjoyed our meals consistently throughout the 7 days. The ship and our cabin were bright and clean. The staff were cheerful and polite. We were fortunate to have sunny and fairly warm weather in Alaska throughout our cruise. Going in September we were concerned a bit about this, but it turned out great. Breakfast in LaTerrazza gets the day off to a great start. It is a buffet type arrangement with an incredible assortment of fresh fruit, breads (sweet rolls were irresistible to one of us, ok, I tried them all), eggs, cereals, cold cuts, cheeses, juices and more. Coffee is served at your table, and it is possible to order a custom breakfast from there as well. The lunch buffet is also excellent, but don't pass up the superb pizza at Spaccanapoli or the wide selection of lunch choices at the Grille. Dinner in Atlantide and Indochine were both superb, out of the many dinner orders between us, only one was disappointing. Not sure why DW decided to order vegetarian that night... Entertainment was fine, the performers are enthusiastic and talented. The musicians playing in various locations around the ship were very good. Vlad, a guitarist/vocalist, caught our attention while we were walking about. We sat down and enjoyed an excellent set of music while being served the fine included-in-fare sauvignon blanc. Our favorite excursion was whale watching out of Juneau. We were perhaps lucky in seeing about 10 whales, but the guides seemed confident we'd find them from the outset. Embarkation and disembarkation were a breeze. A vigorous hike and river float ride in Skagway also made for a great day. The ship had an unexpected technical issue after we boarded causing us to stay in Vancouver the first day, and so we missed our Ketchikan stop. Silversea provided free excursions to Vancouver and a cash credit on a future cruise, which we considered fair compensation. As the rest of the cruise went so well, the issue was evidently fully resolved. We are happy to give overall 5 stars for a truly memorable cruise! Read Less
Sail Date September 2019
I chose this cruise because of the size of the ship and the cruise lines reputation. Embarkation was sooo easy... best ever actually... our cabin was huge, loved it. Our butler, Richard was lovely, very attentive and anticipated all ... Read More
I chose this cruise because of the size of the ship and the cruise lines reputation. Embarkation was sooo easy... best ever actually... our cabin was huge, loved it. Our butler, Richard was lovely, very attentive and anticipated all our needs. Entertainment was ok... nothing to write home about.... but the ports, service and ship.... perfect! Read so many negative reviews before sailing- was bit worried, and although the ship isn't new or glamorous, it was clean, few wear marks... but i was looking after all i had read. They made no difference to the trip. The staff were amazing... Alaska was beyond what I thought- every port great- we missed Juneau due to weather.. that was :o( as we really were looking forward to it- but that was no ones fault.... The only thing that was bad- truly bad.... we booked the rocky mountaineer for the trip before cruise (not thru silversea) but many were on board that had. To say it was bad, was an understatement,,,, the staff were young, and very impatient, unhappy and entitled. It was pricey... and i can honestly say the worst trip i have ever taken. Silversea may want to rethink their partnership. Reading online after- we saw so many negative reports with the same complaints we did. Think long and hard before you splurge for this- they should be ashamed to charge what they charge. Shameful. Read Less
Sail Date September 2018
My husband and I wanted to do an Alaskan cruise and had a good experience on Silver Seas in the Adriatic. The ship was ready when we got to port in Vancouver and our check-in and bag arrival to the room were seamless. Our ... Read More
My husband and I wanted to do an Alaskan cruise and had a good experience on Silver Seas in the Adriatic. The ship was ready when we got to port in Vancouver and our check-in and bag arrival to the room were seamless. Our "butler," Ardvin, was a wonderful human being and attentive without being obsequious or intrusive. Each day, the housekeeper, Wendy, had the room spotless and inviting. Meals on Silver Sea were plentiful, but truly the dining in the evening, even if three courses were chosen, was a filling but not overly bloating affair. the appetizers and soups/salads were modest at best, and the main courses always well prepared. We dined at the other two restaurants for dinner one time each, and the experiences there were equally good. We got attached to one waiter, Henry, who was a polished professional that could easily serve at a Michelin restaurant. All the wait staff were very competent, made accommodations as diners needed (a friend made on the ship had been ill one night and needed a customized dinner to take care of her upset stomach, and Henry was seamless in getting her what she needed). Breakfast had a great buffet - eggs cooked to order if you desired, plentiful and healthy choices (smoothies and fruits) as well as indulgences (pain chocolate and pastries). Each day had MANY choices of outings that included helicopter rides to glaciers, nature centers, kayak tours, etc. All levels of fitness and curiosity were met. Even though this cruise line is generally thought to be for older folks, there were several families with children (I guess given the Alaska focus), and everyone seemed content. That made for easy dinner and casual conversation after returning to the ship. There were lectures available about upcoming interests - wild life, glaciers, indigenous peoples, etc., and they were the best lectures I'd heard aboard a cruise. We had two days at sea without port, and while they were rough days, many folks nauseous, there was plenty to do if you so desired. There was a casino on our ship and my husband played in each of the three blackjack tournaments, we had a winning trivia team (WIldcats!), there were line dancing lessons, and plenty of entertainment from a very talented group of performers. Really can't say enough about Kirk, the cruise ship Director. He is man of grace, talent, patience, and ease. I know there is more I will remember once I closeout this survey, but Silver Seas was stellar! Read Less
Sail Date August 2018
This was our first cruise and a trip of a lifetime to Alaska.We looked at many cruise lines and we felt that this would be a good value. We were not wrong. Silver Seas is first class. I do wish that port time was longer but we did cover a ... Read More
This was our first cruise and a trip of a lifetime to Alaska.We looked at many cruise lines and we felt that this would be a good value. We were not wrong. Silver Seas is first class. I do wish that port time was longer but we did cover a lot of ground (or sea)... I cannot say enough about the crew and how wonderful they were. Pleasant, professional and just what was promoted by the cruise line. Our cabin was very comfortable. The service for our cabin was wonderful from the cleanliness of our cabin to room service. The only area that I would have changed would be the port calls. If you had a excursion there was very little time to see the actual port or surrounding area. The ports themselves are the same after a while so it would have been nice to have been able to see the areas around the towns. Also, a bit disappointed that we went to Canada for our kayak excursion? thought that was a bit weird. Read Less
Sail Date August 2018
We were looking for a smaller ship with high-end values and we found it on the Silver Shadow. The tours were excellent and our cabin (808) was perfect. We loved our butler and maid. Embarkation and debarkation were extremely smooth and ... Read More
We were looking for a smaller ship with high-end values and we found it on the Silver Shadow. The tours were excellent and our cabin (808) was perfect. We loved our butler and maid. Embarkation and debarkation were extremely smooth and efficient. Would love to do it all over again. Unfortunately, since we booked only 2 months in advance we were not able to book the 2 speciality restaurants. However, the maitre'd was able to fit us in La Terezza on one evening and it was delightful. I enjoyed the very talented singers and loved the opera night. I wished they had done more nostalgic duets on the night of Duos. The Observation Deck is really wonderful and we were so fortunate to see the Hubbard Glacier and take many pictures. We also saw, on some of our excursions, whales, sea otters and bald eagles. The trip to the eagle sanctuary and bear sanctuary was very rewarding. I applaud the staff, cleanliness and comfort of the ship. The cruise director was fabulous, Rico. We had fun afternoons playing the Trivia Quiz; our team won a prize! Read Less
Sail Date August 2018
This was our first experience with Silver Sea. We loved the smaller ship (about 400 passengers) and the good mix, with some family groups, some older and some younger than us. We traveled as a couple but enjoyed camaraderie with fellow ... Read More
This was our first experience with Silver Sea. We loved the smaller ship (about 400 passengers) and the good mix, with some family groups, some older and some younger than us. We traveled as a couple but enjoyed camaraderie with fellow passengers. Our cabin was a very good size even though it was a standard room with veranda. The attendant and butler kept it in tip-top shape. we didn't really utilize the butler service as we didn't feel a need. We enjoyed the choice of four dining venues for dinner and were able to use them all. The food was excellent and had a great variety. The service was outstanding, and most everyone was friendly and helpful. The entertainment options aren't great but that was OK with us, as we retired to our room around 10 each night after a full day. The ports and excursions had a nice variety. We did some hiking, strolling through towns, whale watching and salmon fishing. I would definitely sail with Silver Sea again - trying to decide where I want to go next! Read Less
Sail Date August 2018
This was everything I had hoped it would be when I booked it several months ago. The crew was over the top friendly and accommodating. It was very difficult to do anything for yourself as there was always a crew member offering to it for ... Read More
This was everything I had hoped it would be when I booked it several months ago. The crew was over the top friendly and accommodating. It was very difficult to do anything for yourself as there was always a crew member offering to it for you. Our butler, Mark, was fantastic satisfying all of our needs and occasionally surprising us with something we had not expected. Wendy, our cabin attendant, was delightful. Our cabin was spotless at all times and we were always greeted at night with a new towel sculpture and chocolates. The food was remarkable! It is hard to believe that a kitchen staff can prepare food for over 300 people and still maintain the quality of the Silver Shadows cuisine. Every venue was excellent. We had an opportunity to dine at LaDame, the ship’s French cafe, for which you pay an additional fee, but passed as we were so satisfied with our other options. The hidden gem was breakfast in the Restaurant on deck 4. Everyone flocked to the buffet on deck 7 leaving this venue virtually empty. It was far better ordering from the menu in the Restaurant. Book excursions early and don’t feel you have to spend a lot to get a great experience. We booked the Misty Fjords in Ketchikan, the Whale and Glacier Photo Safari in Juneau and the Whie Pass Railroad in Skagway. All were great experiences and priced mid range. We spoke to several travelers who booked more expensive excursions that resulted in experiences that did not meet their expectations. Keep in mind when considering fly-ins and helicopter rides that the weather may leave you sorely disappointed. All the helicopter flights in Juneau were cancelled because of the weather. We also chose to book the post cruise Denali excursion. DO IT! It was worth every penny. Whether you use Silver Seas or arrange it yourself it is a must. If you travel to Alaska and do not visit Denali you have NOT seen Alaska. While we may have saved a few dollars booking this ourselves, once we left the ship our guide saw to it that we never touched our luggage and enjoyed a relaxed, carefree four days in the wilderness. Spencer, our guide, was fabulous. He was professional, knowledgeable and an asset. You could not ask for a more qualified person to take you into the wilderness. His partner, Lori, our driver, was great! We all felt very safe and she was a stitch. My only negative comment is really not meant to be negative, but a suggestion instead. I believe the quality of the wines, or at the very least the selection, included in the cost of the trip could be improved. The whites were very good, the reds ok. I realize that when pouring as much wine as they were that to be cost effective you have to be careful, but a bit of an upgrade would be nice. There is no question that if we book another cruise to a location to which they sail Silverseas will be our choice. Thank you for a phenomenal life experience! Read Less
Sail Date July 2018
We chose Silversea because of its stellar reputation and attention to every detail. My family spent 2 days in Vancouver before the cruise. What a beautiful city! Don't miss visiting Suspension Bridge Park- definitely a must see. The ... Read More
We chose Silversea because of its stellar reputation and attention to every detail. My family spent 2 days in Vancouver before the cruise. What a beautiful city! Don't miss visiting Suspension Bridge Park- definitely a must see. The ease and organization that was displayed by the luggage handlers for Silversea as we arrived at the dock confirmed what we had read about this cruise line--attention to detail everywhere. We felt like royalty from the moment we walked on the ship and were greeted with a glass of champagne and smiling faces from our crew. Our Medallion suite was much larger than I thought it would be. Our 3 children were each in a Veranda suite and they also remarked on the spaciousness of their rooms. The service was top-notch. Every crew member went out of their way to make sure my family was comfortable and had everything we needed. After returning from a fishing trip on a chilly day in Sitka, hot baths were waiting for us. How did the butlers know that they were just we wanted?! Our 3 children and their significant others (all in their 20's and 30's) were on the dance floor every night dancing to the music played by DJ Rob. Our cruise director Kirk seemed to have boundless energy- seriously, how was he was able to lead so many activities each day? Someone needs to bottle his energy! I enjoyed each of the restaurants, and the portion size was perfect. We enjoyed "dressing up" for dinner in The Restaurant and also dining informally under the stars on the pool deck. And of course, nothing beats a room service breakfast. We loved each of the ports we stopped in, but if we had to pick one excursion over the others it would be the heli tour/glacier walk in Skagway. Unforgettable. Visiting the Iditarod summer camp in Juneau was a close second. Although we were sad to see the cruise end, we have fabulous memories to keep us company until we sail on another Silversea ship. Read Less
Sail Date July 2018
Celebrated our 25th anniversary with Alaska Cruise. Sliverseas must have listened to their customers for everthing to go so smoothly, could not have asked for a better embarkation or disembackment. Our excursions were wonderful, got to ... Read More
Celebrated our 25th anniversary with Alaska Cruise. Sliverseas must have listened to their customers for everthing to go so smoothly, could not have asked for a better embarkation or disembackment. Our excursions were wonderful, got to witness so much wildlife and amazing landscapes. Everything was great excepted our waistlines getting bigger. The cabins were great, food choices were excellent and enjoyable learning opportunity activities The weather could not have more perfect for all of our excursions. We went whale watching in Juneau and witnessed two humpback breaching and 6 Orcas. Ketchikan should rainforest had the best viewing of bald eagles we have ever seem. Canoeing to Davidson Glacier was amazing as will as hiking in Sitka. The Hubbard Glacier took our breath away. The staff helped make our anniversary memorable. We have only one disappointment, we wish the ship had more sustainable choices like canned water and sustainable packaging that could help with their recycling program. We all need to be good stewards of our seas. Read Less
Sail Date July 2018
We looked at luxury cruise lines and wanted to go with one highly rated. Silversea fit what we were looking for and the time slot of the cruise worked out perfectly. Our Silversea agent was very helpful and answered all questions we had ... Read More
We looked at luxury cruise lines and wanted to go with one highly rated. Silversea fit what we were looking for and the time slot of the cruise worked out perfectly. Our Silversea agent was very helpful and answered all questions we had prior to the cruise. Once onboard, the crew made us feel like royalty. The suite was spacious and clean. Every room has a butler and attendant who takes care of anything you need. While we did not travel with children, it appeared there were planned activities for kids. The ship has everything you can possibly want without the crowd of a "party ship". There was a fitness center, 4 restaurants, theater, casino, and pool with two jacuzzis. Getting on and off the boat was effortless. We were able to register to the boat and get to our room in about 10 minutes. Disembarkation was even easier. The restaurants and room services were spectacular as well. We would gladly sail Silversea again. Read Less
Sail Date July 2018
We chose this cruise because we wanted a ship with a small amount of people and we wanted to cruise round trip from Vancouver. We researched the cruise ship online and all of the ports before making a decision and it sounded like what we ... Read More
We chose this cruise because we wanted a ship with a small amount of people and we wanted to cruise round trip from Vancouver. We researched the cruise ship online and all of the ports before making a decision and it sounded like what we were looking for. It turned out to be absolutely perfect!! The ship was just the right size and it was beautiful and spotless from top to bottom and everything in between. Our cabin was on the Veranda deck in the middle of the ship and we could not have asked for better. We had a private balcony with more storage and space than we needed to use. The double sinks in the bathroom along with the shower and separate tub was very impressive and more than enough space. There were several dining choices of restaurants including a dining room with open seating daily and nightly. The nightly entertainment and activity choices as well as excursions gave us a chance to see everything we wanted to see and then some. We had a butler that came to our cabin when we arrived and she could not have done any more for us than she did. She brought coffee and breakfast each morning and each evening when we arrived back to our cabin at the end of the day, we found the following days news and candy displayed out for us. Anything that we needed during the day was done with a smile. We used the fitness center on board which had all the latest equipment including water and towels as well as instructors, classes and anything else you might need. I could keep going and going, but I think you get the idea that Silver sea the Silver Shadow is a fabulous line and we would not hesitate to sail it again along with any of their other ships. Read Less
Sail Date July 2018
I like to unpack once and that is why a cruise is idea for me. I usually sail on Silversea because I believe it is the best cruise experience. The small ships and the attentive service are what makes this cruise line great. I like a bit ... Read More
I like to unpack once and that is why a cruise is idea for me. I usually sail on Silversea because I believe it is the best cruise experience. The small ships and the attentive service are what makes this cruise line great. I like a bit more space so I usually select from one of the four top cabins. Silversea is all inclusive including whatever drink you want unless it is a very high end wine or say, aged scotch. The butlers make your every request come true. The staff work to accommodate you. I wanted more selections of sugar free items and they made me my own batch of sugar free blueberry muffins. They were great! The food is presented well and always a treat. They also provide nice excursions. The float plane excursion in Juneau to Taku Lodge and over 5 glaciers was the most amazing - it is a must! Read Less
Sail Date June 2018
Wanted the experience but didn’t want to be with lots of people. The ship was beautiful, clean and well maintained. No lines, polite happy faces, everyone willing to assist. The service was great. Never really knew what to use the ... Read More
Wanted the experience but didn’t want to be with lots of people. The ship was beautiful, clean and well maintained. No lines, polite happy faces, everyone willing to assist. The service was great. Never really knew what to use the butler for. It would of been nice to see a list of options. Found out some people had service brought to them in card room or drinks in observation room. I know they would unpack and pack for you but that is for super organized folks, not us. Always felt very safe on ship and didn’t lock anything up in room. Cabin was always clean. Best food was the pool deck grill, the filet on the hot stone, amazing. Breakfast buffet was good each morning. All food and drinks were good. The desserts could use some improvement-cookies tasted store bought. The excursions were booked via the cruise and were really nice. Fly out fly fishing was my favorite. The closeup view of the glacier was very exciting. Captain really took time to let everyone get a great view. Crew was good about pointing out whales and points of interest. The spa was nice and service was good. They kept talking about a footprint analysis of the feet but we couldn’t ever get that completed. Spa personnel was well trained. Read Less
Sail Date May 2018
We have recently returned from two weeks on Silversea's 'Silver Shadow', Vancouver - Alaska - Vancouver. We greatly enjoyed it, both the ship and Alaska. In regard to the ship, the positives are: Excellent food, wines ... Read More
We have recently returned from two weeks on Silversea's 'Silver Shadow', Vancouver - Alaska - Vancouver. We greatly enjoyed it, both the ship and Alaska. In regard to the ship, the positives are: Excellent food, wines and service Very comfortable accommodation, in the cabin and public areas Excellent crew at all levels - people who quickly know you by name, are genuinely pleased to see you and who positively want to give good service and help when needed. Very good and varied entertainment with some outstandingly good singers Doesn't feel crowded: easy embarkation and disembarkation: no queuing for anything: tables always available when you want to eat Overall, a very relaxing environment and friendly atmosphere: a truly wonderful experience Negatives? Very few - only real gripes from our perspective were lack of (non disco) music for dancing after dinner, and public areas sometimes a bit too cold. La Dame probably not worth the extra cost, because food in the main restaurant is so good. The big shock was to receive an email from Silversea HQ on our final morning aboard, notifying the link up with Royal Caribbean. There must be a real fear that with a 67% holding, funded by debt which needs to be serviced, Royal Caribbean will press for savings  which might appear marginal but which will damage the personal service and special quality of the on-board experience. There is a view that this happened to Regent when Norwegian acquired it, and our personal experience would tend to back that up. It also so happened that before the RC news emerged, we spoke with crew on Silver Shadow who had worked for Regent, whose view was that exactly this had occurred (and also senior crew were replaced, they said). It would be terribly sad, and indeed bad for business so far as we are concerned , if the same thing were to happen to Silversea. Read Less
Sail Date May 2018
I choose this trip because I have always wanted to see Alaska. December 2016, I cruised Silver Sea on the Silver Wind to the Caribbean. I fell in love with Silver Sea. This cruise was on the Silver Shadow and the next in 2018 will be on ... Read More
I choose this trip because I have always wanted to see Alaska. December 2016, I cruised Silver Sea on the Silver Wind to the Caribbean. I fell in love with Silver Sea. This cruise was on the Silver Shadow and the next in 2018 will be on the Silver Whisper. Each ship is a little different but similar in the rooms etc. The ports they stop at are adventures you may never have taken before and you have so many to choose from. On the ship is many activities for anyone and everyone. You may choose to do some or choose not to. It is all up to you. The dinning is to die for and everyone is so kinds and ready and waiting to serve you. This trip to Alaska I choose to take the culture activity as I was interested in the totems. What stories they tell. I took the photo cruise and saw an eagle and whales, oh my. Learned about taking better photos. So much to tell you. For me this is the ship I shall sail one always. The ports, the staff and my fantastic cruise consultant Alfonso Reveron. He has guided me and answered all my many questions. I have so much to tell about this cruise and my first. I wrote a book which sells on Amazon called "My Very First Cruise" and I will be writing my next about Alaska and Silver Sea as well as Denali. You will never go wrong with Silver Sea as it has a ratio of about 2 or 3 staff for every traveler. You get a butler. But besides the very best ports and the very best cruising, everything is included. You do not get that on the bigger ships. I have never waited in any line. Again, YOU WILL NEVER GO WRONG with Silver Sea. Read Less
Sail Date August 2017
Our first cruise was in 2006, to Alaska, on the Silver Shadow. We decided, after having sailed on five of the ships on this line, to revisit both the Shadow and Alaska. We have just completed 196 days on Silversea, and will probably ... Read More
Our first cruise was in 2006, to Alaska, on the Silver Shadow. We decided, after having sailed on five of the ships on this line, to revisit both the Shadow and Alaska. We have just completed 196 days on Silversea, and will probably never sail on another cruise line. As usual, service is impeccable and we are always amazed at the service, the friendliness of staff (many of whom remember us from other cruises), and the excursions that are offered. Both the embarkation out of Vancouver and the return were smoothly handled. The Shore Excursion staff has really improved the departure of people leaving on tenders to the port. Meeting in the Venetian Lounge, with excursion numbers clearly marked, made the departures go flawlessly, at least to the passengers' eyes. Directions were clearly stated, there was no mass stampede to get to a tender, and we were very impressed. The menus offered many choices, the anytime menu was never a problem, and the food preparation was excellent! Wait staff are very attentive, without being intrusive. The entire voyage was another winner! And of course, we'll be back! Read Less
Sail Date July 2017
This was our second cruise with Silversea, and we had another wonderful experience. From our hotel pick-up in Vancouver to transfer to the ship, all the way through picking up our luggage in downtown Anchorage at the end of our voyage, ... Read More
This was our second cruise with Silversea, and we had another wonderful experience. From our hotel pick-up in Vancouver to transfer to the ship, all the way through picking up our luggage in downtown Anchorage at the end of our voyage, everything was just about perfect. From getting to the cruise dock and leaving our tagged luggage with the porters, to being fully checked in and sitting down to lunch took only 30 minutes! (Contrast that to standing in the check-in line for our last Princess cruise for 40 minutes!) Our suite was spacious, the bathroom included a full-size tub, and the veranda added light to the suite. (On our first Silversea cruise, we opted for a suite without a veranda. We discovered this cruise that having the veranda added a significant amount of light to the suite. Even though we didn't sit out on the veranda very much, upgrading to the veranda suite was worth it.) With only 342 passengers on board, the ship never felt crowded; the only time we even noticed how many people were aboard was when most of us were crowded on the top deck to view the Hubbard Glacier! Even the theater seating is spread out enough so you never feel cramped. We enjoyed all of the destination lectures given by Jay Wolff, who told the history of Alaska in a series of engaging stories. If you are a foodie, take advantage of the option to make dinner reservations in advance of the cruise, particularly if you want to dine at La Champagne. It only seats about 20 guests each evening, so seats go fast. They serve a delicious six-course tasting menu, paired with wine; this is well worth the additional cost. Also take advantage of making shore excursion reservations ahead of time, so once you get onboard, all you have to do is relax and enjoy the cruise. The shore excursions we enjoyed were: Ketchikan--bear watching (we saw one adult in the river and one juvenile in the bushes) Juneau--whale watching (we saw four humpbacks, a pod of orcas, and a pod of Dell's porpoises) Skagway--helicopter flight, hike, and train package; the hike was to the toe of a glacier Sitka--salmon fishing (We didn't catch anything, so this was one of few disappointments.) If you do order a room-service dinner, I suggest that you ask your butler to space out delivery of the courses. We neglected to do that, and some of the side dishes were cold by the time we got to them. (I was a bit surprised he didn't take care of that; but what a minor hiccup.) Be prepared for severe cruise-ship withdrawal after you get off the ship! To combat this, start planning your next Silversea cruise right away! Read Less
Sail Date July 2017
We chose Silversea because of the luxury and comfort we had to live in, while seeing the grandeur and beauty of nature in Alaska. To be able to venture out on some daring excursions, i.e., zip-lining and rafting, and come back to the ... Read More
We chose Silversea because of the luxury and comfort we had to live in, while seeing the grandeur and beauty of nature in Alaska. To be able to venture out on some daring excursions, i.e., zip-lining and rafting, and come back to the relaxing magnificence of the cruise ship was perfect. The tours such as the whale watch were amazing and we learned quite a bit about wildlife in Alaska. The service on the cruise was over the top; our Butler Daniel was completely attentive, and the food was excellent, including many delicacies that I tasted for the first time. Our waiters and hosts knew us by name. The enrichment activities such as lectures about the cities we would be visiting, and things that would be available when we got there (i.e.: diamonds!) were great. Fitness room was great - only wish it were open even earlier in the morning, as the clientele visiting Alaska seems to be a more athletic one, and many were there in the mornings before the tours. We enjoyed meeting other guests and crew on the ship from all over the world. I would highly recommend Silversea! Read Less
Sail Date July 2017
We have met so many people are on travels who have come to Canada to do the Alaskan cruise, and yet we, who live in Vancouver, have not done it. So we felt shamed into finally taking an Alaskan cruise! SilverSea was definitely the best ... Read More
We have met so many people are on travels who have come to Canada to do the Alaskan cruise, and yet we, who live in Vancouver, have not done it. So we felt shamed into finally taking an Alaskan cruise! SilverSea was definitely the best option - when we were in port, we saw these monstrous cruise ships with thousands of people on them. The Silver Shadow is a beautiful ship with only 382 passengers on board. There was ample space for all of us, peace and quiet on the ship and on tours, fabulous food, unlimited pours of champagne, and the best, most personalized service from our butler, maid and other crew members. The lectures were excellent and with great visuals, and the final musical was beautiful. The main dining room had a wide variety of food, and the waiters quickly learned our names and preferences. There are 2 sommeliers to help you with wine options. We were surprised to see people in the pool and hot tubs, but we had some lovely sunny days and the food at the pool deck is great! We took a float plane to Taku Lodge to see the glaciers and have a salmon lunch. A bear was sleeping in the tree and came down to help herself to salmon drippings, and then her cubs came down from another tree. We all took photos! Also took a steam train up White Pass. The scenery was spectacular, and it was a very special treat to be on a real steam train (built in 1947). Read Less
Sail Date June 2017
We wanted a smaller boat and this one was perfect! Check in was a breeze, luggage was in the cabin when we arrived, and Daniel, our butler, got us a bottle of champagne immediately. Our cabin was 826. This was a perfect location on the ... Read More
We wanted a smaller boat and this one was perfect! Check in was a breeze, luggage was in the cabin when we arrived, and Daniel, our butler, got us a bottle of champagne immediately. Our cabin was 826. This was a perfect location on the ship for us. We could walk right out onto the pool deck or go through for easy access to the elevators. The laundry was on deck 8, so that was great. We were sceptical at first about the possible noise on deck 8, but it was pin drop quiet in the hallways and rooms. The weather did not cooperate for eating at The Grill...didn't want to bundle up to eat dinner, so the only other options at that point were The Restaurant or room service. The Restaurant was very good but I wish I has booked more dinners at La Terrazza. The food there was amazing and so was the wine. We ate at La Champagne one night and it was wonderful. It does have a surcharge of $40 pp but is worth it. The dress code sounds daunting but as long as the guys have a sport coat, shirt, and tie, they are fine. It was cold and rainy so I wore dressy pants, heels, and different dressy tops. Everyone we talked to did different shore excursions and everyone was happy with what they did. Pick what you what...you won't be disappointed. We did whale watching in Juneau, Raptors and Ravens in Sitka, duck tour in Ketchikan, and bus tour of Skagway. All were great. Umbrellas and water were available when going on excursions. Best to just pack a waterproof jacket with a hood and some rain shoes. They did have entertainment at night but it started too late when early morning excursions were planned for the next day. They had a wonderful speaker on board, Nicki Sepsis (Not sure this was his last name), who spoke about the history of Alaska. All of his lectures were very informative. This was our first cruise and we know we will NEVER take a big boat for any future cruises. Read Less
Sail Date June 2017
The trip was referred and we traveled with my wife's brother and his wife. The ship an staff, the service, and food was great (with the exception of the main restraunt) all other restraints were great. Wines were lower quality. Our ... Read More
The trip was referred and we traveled with my wife's brother and his wife. The ship an staff, the service, and food was great (with the exception of the main restraunt) all other restraints were great. Wines were lower quality. Our butler was wonderful as were all restruant waiters and bartenders. All ports of call couldn't have been better and very exciting to visit. We went on several shore excursions, including floats planes, train rides, tram rides and a very good food tour in Juneau (highly recommend). The organization of the Silver Seas and the Silver Shadow organization from when you embark until you disembark is the best we have ever experienced. All airline, hotel and travel transfers are very organized and well planned out for convenience. This includes the recommend shore excursions which need to be taken advantage of in order experience Alaska. We would definitely consider future cruises with Silver Seas. Read Less
Sail Date May 2017
After giving up on Crystal due to their diminution of services on board and the frenetic pace of the main dining room, we decided on Silversea. What a difference! Crystal still has the best cream soups at sea and the best enrichment ... Read More
After giving up on Crystal due to their diminution of services on board and the frenetic pace of the main dining room, we decided on Silversea. What a difference! Crystal still has the best cream soups at sea and the best enrichment speakers and lecturers, but Silversea's service is the best bar none. I agree with other cruise critics that Shadow is a little worn and shabby, but that will be fixed at the turn of the year when she goes in for refurb in Singapore. We noted how friendly and accommodating the staff are on board. They can take the time to chat and get to know you. Even though a waiter from the Philippines named Randy served us only once, he sort of adopted us and went out of his way to greet and chat whenever we were close to his station or we ran into him in the buffet. He gave my wife a big hug on her birthday All the staff were friendly and outgoing. Due to its small passenger load and various dining venues this ship is ideal for luxury cruising. In the window radiating space where crystal has four tables for two, Silversea has only three. At times when a table for two was not available we were seated at a table for four, just the two of us. This was true in all dining areas. One morning we saw a single woman on board sitting at a table for six all by herself. They will accommodate you. A table for two is large enough to accommodate a tray with oil and balsamic, salt/pepper mills, bread basket, bread plate, six glasses, two large platters, a vase, and a bottle of wine. One thing on Silversea, they quite often leave the bottle on the table. Shortly after we left Vancouver, the captain used the thrusters to do a 360 degree turn so we could see the countryside outside the harbor. It was a full moon that evening and it shone on the water later on. I got great pictures of the moon reflected on the water. The La Terazzo Restaurant is the buffet for breakfast and lunch. Breakfast has ham and bacon that is flavorful, unlike Crystal where it is tasteless. Due to a rather large Japanese passenger load there were ample delicacies to satisfy their palates. One thing I love, but it distresses my wife, is pickled herring. They had three types and I was happy. Seating at the buffet is a check-in and get a table type arrangement. You do not have to hunt for a table holding a plate full of food. Lunch was equally extensive, with three kinds of lettuce and ample fixings. There was usually one special entree each day with other items typically every day. On quite a few days, lunch in the main had special themes and cooking stations set up in the center of the room. Many days also had special hot desserts and we enjoyed peach flambe, cherries jubilee, some sort of pear concoction and cold pavlova. Afternoon tea and not a tea bag in sight. It is all tea leaves along with an hour glass to set the steep time. It has the usual finger sandwiches and small desserts with a piano accompaniment. Ping pong is indoors and it is nice to play without gale force winds. My wife beats me handily, but I sometimes manage to win a game here and there. They have several drink making demos and my wife was the recipient of two of the drinks featured. Everybody else gets a small one or two ounce taste. They were a lot of fun along with the cooking demonstration by the head chef. An Italian cruise line with a French head chef. He was very informative and humorous. In French cooking, "you can never have too much butter". He used almost a whole kilo on the smashed potatoes. His advice on how to clean the raw salmon from the cutting board without using water, "flip it over". Before we left home I counted out our prescription pills and made a huge error when my wife told me to take 35 days of her heart medication. I forgot that it is two pills per day. We went to the ship's clinic and the nurse was extremely helpful in that she had the medication my wife needed, only in 100 mg form. She took the time to quarter the pills to get down to 25 mg dosage. I think because of the way my wife wrote out the prescription pill description using medical terminology for dosage etc, she recognized that my wife was a nurse. I think it was professional courtesy that we did not get charged for the visit or for the pills. The daily Silversea Chronicle is very well done with a full page color photo of your current port on the cover. It lists all the activities for the day as well as where all the Silversea ships are on that day. We thoroughly enjoyed our first Silversea cruise. It definitely has six star service. We hope to sail with them again. Read Less
Sail Date September 2016
This was our 3rd Silversea cruise and our best yet. We have previously cruised on the Silver Spirit as well as the Silver Cloud and there is a special charm on the Silver Shadow that I feel the others were lacking. The overall feel for ... Read More
This was our 3rd Silversea cruise and our best yet. We have previously cruised on the Silver Spirit as well as the Silver Cloud and there is a special charm on the Silver Shadow that I feel the others were lacking. The overall feel for this ship is warm and classy. That being said I have loved all ships, thus cruising for a 3rd time. The staff, service, food and ship itself were all outstanding. We were fortunate to dine in all 4 restaurants and they were all fantastic. They are all very different in food selection and ambiance but the food and service were equally fantastic. As written in other reviews, advanced dinner reservations are suggested in all but "The Restaurant". They will certainly do their best to accommodate you without a reservation but it does not always work out. I learned the need for advance dining reservations on our first Silversea cruise. Our well appointed room was always kept perfect and our butler Jerry was awesome. The nice touches such as a beautifully prepared bubble bath on one occasion and chocolate strawberries on another, not to mention he quickly realized my love for champagne and always kept our fridge stocked. Complete pampering and always with a big smile. The fitness center was great and we used it quite a bit. It's not large but kept very clean and I only had to wait once for an elliptical and it wasn't that long. Of course we will be cruising with Silversea again and can't wait for our cruise next cruise. Read Less
Sail Date September 2016
I try to be helpful to readers here and in my Trip Advisor posts. So this post is mostly about Alaska and cruising the Inside Passage rather the SilverSea, the cruise line I was on (spoiler alert-they are nearly perfect). To cruise ... Read More
I try to be helpful to readers here and in my Trip Advisor posts. So this post is mostly about Alaska and cruising the Inside Passage rather the SilverSea, the cruise line I was on (spoiler alert-they are nearly perfect). To cruise Alaska is tricky and requires some insight. I will focus on the typical 7-day Anchorage to Vancouver trip. To start with, begin your trip in Anchorage, not Vancouver. The port for Anchorage is Seward which is a 4 hour train ride from downtown Anchorage. Granted that some of the scenery is gorgeous but it is still a 4 hour train ride at the start of your journey. But I would much rather get this out of the way at the start. Doing it this way, you also end up in Vancouver, and not Anchorage, which is not a visually or culturally interesting city. It is a place to pass through on the way to somewhere. Vancouver on the otherhad is one of the most culturally vibrant and visually beautiful city in North America. A perfect place to add a few more days to your trip. So fly into Anchorage the day before, spend the night at the Thomas Cook Hotel, a mammoth hotel serving the cruise trade, and then Silversea or other cruise line staff will come and collect you in the morning for the ride to Seward. The second MAJOR tip about cruising Alaska is that this trip is all about the excursions. The first majestic sight doesn’t require an excursion, because you will sail by the Hubbard Glacier and this is truly jaw dropping. Pray for good visibility. You will see this Glacier, a frozen aqua blue river, from miles away. As you near it, it keeps getting bigger and bigger, its nearly a mile high, one of the most majestic sights in North America. Now for the tricky part. The main ports of call on the inside passage are Sitka, Juneau, Skagway and Ketchikan. None, I repeat none, of these towns is worth simply getting off your boat and walking around to see the sights. There aren’t any. Sitka and Skagway are like Hollywood sets, all facades meant for the tourist trade. Most of the shops and restaurants close after cruise season and the owners head south. Ketchikan on the other hand is a working port town, with about 13,000 year round residents, a rough edged blue collar place, not a tourist attraction. The attraction of all of these places are the sea, the forests, the mountains and above all, the glaciers that surround them. This is where you should be, not having a beer in town at some fake gold rush saloon. Just a few highlights. In Sitka we went whale watching on a small boat. Less than a half mile out of harbor we were in the middle of a whale orgy. Humpbacks were popping up everywhere around the boat. I stopped counting after 30 or so. A once in a lifetime thrill. Going in and out of the harbor, there were otters, mammoth sea lions cavorting on huge buoys and bald eagles soaring overhead. Away from the harbor there is the Raptor Recovery Center a worthwhile side trip where you get to see these magnificent birds up close and personal, the high point is when a staff member comes inside with a fully grown bald eagle perched on his arm-its more that half the height of the person. Jaw drops again. In nearly all of these ports your cruise line will offer various sea plane or helicopter excursions that fly over or land on glaciers. Without question these are worth doing but they are deservedly expensive. We opted for a helicopter ride that landed on a glacier, where there was a dog sledding encampment, the dogs getting a little vacation from the Iditarod. There we got to go on a dog sled ride, through a perfect turquoise blue glacier field. Glacier ice turns a vivid blue. Taking the helicopter through mountainous passes and ravines is another awe inspiring experience. Costs of these excursions range from $200-$600 per person. Ours cost the later. It was worth every penny, really, you will never forget it. There were a couple of other excusions I would like to single out. First is the Chilkoot Horseback tour, a 3 hour ride through the Tongass National Forest, which is believer or not a rainforest, friendly horses, good guides, bring bug spray. This is Skagway. And most of all the Tatoosh Islands sea kayaking tour, this run by Jared of Southeast Exposures. This in Ketchikan. Here just 5 of us paddled kayaks for 3 hours around these pristine islands, getting real close to bald eagle nests, see otters, and the occasional marine mammal. The quiet and beauty of this was sublime. So in Alaska, get off the cruise ship and into the woods or ice or ocean. But be prepared to pay for it. That said, I can’t imagine a better highend cruise line the Silversea. People can nitpick here forever, on he differences between Silversea and Seabourn for example. High end, all inclusive cruises are very similar. Stellar service, good food, free liquor, gorgeous comfortable cabins, all again at a price, but worth it. Read Less
Sail Date August 2016
This cruise is definitely for an older crowd. Younger travelers and those looking for a wild Caribbean type cruise to Alaska will be disappointed but for those of us who love scenery, good food, good wine and spirits and being waited on ... Read More
This cruise is definitely for an older crowd. Younger travelers and those looking for a wild Caribbean type cruise to Alaska will be disappointed but for those of us who love scenery, good food, good wine and spirits and being waited on hand and foot, this is the cruise for you. From the moment we embarked, everyone was exceedingly polite. Our stateroom was continually refreshed and the mini-fridge kept well stocked. Everything is included, except shore excursions and premium spirits. Our debarkation process was efficient but because of an ice dam collapse our train ride from Seward to the Anchorage airport was cancelled. They re-loaded us to the ship to await motor coaches and I was anticipating just having to sit there. The cruise line opened up all areas except the staterooms, opened the bar, brought us food and treated us as if we were still cruising even though ours was over. Professionalism at its finest. I would definitely take this cruise and cruise line again. Read Less
Sail Date August 2015
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