Silversea Vancouver Cruise Reviews

Silversea Review August 2023 Alaskan Cruise, leaving Vancouver, with “Premier” Alaska-Denali Summit post-cruise land package Ship: Silver Whisper Ports: Ketchikan, Icy Straight Point, Skagway, Icy Bay, Valdez, Seward Note: This would have been a five-star review had it not been for the Denali land package Booking: We booked the Door-to-Door cruise in a deluxe veranda suite through ...

We chose this cruise because it’s supposed to be 6 star luxury & also includes the excursions. Boarding the cruise was seamless & impressive. Suites & ship are beautiful. Service in main restaurants was slow & inconsistent. It seemed everyone was new & inexperienced except a handful which were good. Food was average. We asked for soy milk in the breakfast restaurant & the first 4 days they said ...

Silversea boasts “all your needs are being taken care of for you – sometimes before you even ask.” On two of three Silversea cruises I have taken as a Venetian Society member that promise has not been met. In the future I will purchase a large suite on a different line, save money and find promises kept rather than forgotten. The definition of customer satisfaction is that expectations are met. ...

We had previously taken two cruises with Silversea in Europe and had had very positive experiences. We took our 3 adult kids with us on the Alaskan Cruise and we were all very disappointed with the level of service and food on this ship. It was not up to luxury standards. Butler service was mediocre. My son had a suitcase out on the floor the entire trip in his room and was never asked if he ...

This trip was a long-time bucket list goal for us. The itinerary was outstanding and exactly what we were looking for throughout our trip. However after having sailed on a comparable competing line two years before, we were very disappointed with our accommodations and the line's lack of responsiveness to remedying the situation. This noise situation in our room started the second day of our ...

This is our second cruise on the Silver Shadow. My husband and I were on this same cruise 3 years ago and loved it. This year we came back with all the family (including grandparents.) What a difference do 3 years make! On our first cruised we were very impressed by the personal attention, service, food etc.. That is why we decided to take the same cruise now with the whole family. First the ...

We were interested in an Alaskan cruise that included a stop in Sitka, a place we had never visited before. We also wanted a small, luxurious ship. The Silver Shadow is a beautiful ship, but it is showing its age. It needs refurbishment badly, even though it was last refurbished in 2010. The service was outstanding, worthy of a five-star rating. The crew looked after every need and want. The ...

This was my 9th Silversea cruise but the first in Alaska. It was the final cruise of the season and the Shadow was continuing to Russia, Japan and ending in Hong Kong after our Inside Passage cruise. THE GOOD Service on board was the same as previous cruises with a few exceptions. The staff always makes an effort to remember names, favorite drinks and provide excellent service. Overall, ...

What a disappointment. Sure, the ship was nice and there were plenty of people smiling at you offering drinks endlessly, but from the moment you got on the ship, it was a sales pitch, when it should have been more about sails. Take another cruise, buy this, do this - but no one really seemed to know or care. My voyage stopped at a port Siversea had never visited before - and will not again, ...

First thing I must say is the Vancouver Cruise Terminal is a dream to use, totally painless to board and disembark. The sales pitch for Silversea is "6 star luxury" matched by service equal to none, it made me want to book to enjoy the next level up in cruising. The reality is a very nice ship, slightly worn but no more than what was expected of a floating hotel that has not had a refit of ...