1. Home
  2. Cruise Lines
  3. Silversea Cruises
  4. Silversea Cruises Cruise Reviews

75 Silversea Vancouver Cruise Reviews

We were sadly disappointed from the start when the Muse "broke" and we we didn't depart until a day later than scheduled. We had already spent two days in Vancouver exploring the city, so the offer of a "free ... Read More
We were sadly disappointed from the start when the Muse "broke" and we we didn't depart until a day later than scheduled. We had already spent two days in Vancouver exploring the city, so the offer of a "free excursion" to see the city was of no interest. We had already seen everything offered! We're still waiting to hear the details of the "15% credit of our cruise cost for a future cruise." After three phone calls and two emails there has been no response. We then missed our Ketchikan stop, and spent almost 2 days at sea. Given this was the last Alaska cruise of the season it was apparent most of the staff was burned out and "just going through the motions" required of their jobs. Food was good, but not great, and for the cost of the cruise our expectations were much higher. Decor was benign and boring, and the "artwork" of stacked hairdryers painted gold in the grand stairway was just weird! Our butler was nice, but forgetful. The room steward was great. The restaurant reservation system was odd, as the restaurants that were "booked" were often only half (or less) than full at peak hours. Were they just saving on costs? Entertainment and food was repetitive, and got boring even though it was only a 7 day cruise. On a high note, the cabin (deluxe veranda) was nice, bed comfortable, and balcony clean, but the wifi was TERRIBLE! I need to work while on vacation, and the lack of connectivity made this close to impossible. This is only my third cruise, but the last with SilverSea. Oceania was MUCH nicer, food better, and cost less. True, the alcohol wasn't included, but I couldn't drink the price difference if I tried. Read Less
Sail Date September 2019
This was our first cruise with Silversea (my first with any line) but will not be our last. We felt pampered and enjoyed our meals consistently throughout the 7 days. The ship and our cabin were bright and clean. The staff were cheerful ... Read More
This was our first cruise with Silversea (my first with any line) but will not be our last. We felt pampered and enjoyed our meals consistently throughout the 7 days. The ship and our cabin were bright and clean. The staff were cheerful and polite. We were fortunate to have sunny and fairly warm weather in Alaska throughout our cruise. Going in September we were concerned a bit about this, but it turned out great. Breakfast in LaTerrazza gets the day off to a great start. It is a buffet type arrangement with an incredible assortment of fresh fruit, breads (sweet rolls were irresistible to one of us, ok, I tried them all), eggs, cereals, cold cuts, cheeses, juices and more. Coffee is served at your table, and it is possible to order a custom breakfast from there as well. The lunch buffet is also excellent, but don't pass up the superb pizza at Spaccanapoli or the wide selection of lunch choices at the Grille. Dinner in Atlantide and Indochine were both superb, out of the many dinner orders between us, only one was disappointing. Not sure why DW decided to order vegetarian that night... Entertainment was fine, the performers are enthusiastic and talented. The musicians playing in various locations around the ship were very good. Vlad, a guitarist/vocalist, caught our attention while we were walking about. We sat down and enjoyed an excellent set of music while being served the fine included-in-fare sauvignon blanc. Our favorite excursion was whale watching out of Juneau. We were perhaps lucky in seeing about 10 whales, but the guides seemed confident we'd find them from the outset. Embarkation and disembarkation were a breeze. A vigorous hike and river float ride in Skagway also made for a great day. The ship had an unexpected technical issue after we boarded causing us to stay in Vancouver the first day, and so we missed our Ketchikan stop. Silversea provided free excursions to Vancouver and a cash credit on a future cruise, which we considered fair compensation. As the rest of the cruise went so well, the issue was evidently fully resolved. We are happy to give overall 5 stars for a truly memorable cruise! Read Less
Sail Date September 2019
This was our 9th Silversea cruise all previous being on Spirit and Shadow, so we were keen to sample the Muse. We stayed in Fairmont Waterfront pre cruise, and exceptional hotel, top tip, choose a harbour view Gold floor room. It was ... Read More
This was our 9th Silversea cruise all previous being on Spirit and Shadow, so we were keen to sample the Muse. We stayed in Fairmont Waterfront pre cruise, and exceptional hotel, top tip, choose a harbour view Gold floor room. It was a mixed experience on the Muse. The new Musification decor and the ship did not disappoint, a stunning ship and much improved over the older ships. The crew as always were superb, always friendly professional and a delight. However, we for sure noticed a slipping of previous standards. The main points we noticed, all small, but it's the small detail that counts: This was an Alaskan cruise, with the spotlight on scenery and wildlife, previous Silversea cruises always had binoculars in every cabin, wow, not any more, when I asked the reply from the Cruise Consultant was, it cost to much as guests steal them, a lowering of standards. I was surprised to see on the open forward deck, Zodiacs and Kayaks tied down, very unsightly. It became clear during the cruise that this cruise was partially an Expedition cruise, unfortunately this was not made clear in any pre cruise matterial. One day of the cruise was modified, without any pre cruise notice, to facilitate the expedition element as the ship moored for 12 hrs in Rudyard Bay, yes lovely scenery but after 12 hrs looking it became tiresome, it was all for the Expedition and tours using Zodiacs and Kayaks. Dining in the La Terrazza restaurant was very disappointing, the changes have created a more open cafe concept, very noisey taking away its previous charm. Top tip, try it once but dine in Atlantide, Silver Note or La Dame, these are all very good. We noticed the service was not as before, standards from Silversea are dropping, these points are small but important, to me all drink measures are smaller, canape are meager, one other guest called it the "Meega Muse" Also lacking was the old Silversea luxury of a waiter taking ladys by the arm to escort to table. Sliding standards. And what happened to the luxury touch of your butler giving you a choice of toiletries for your cabin. Sliding standards. If you have this option, take the Juneau Silver King Lodge tour, amazing wildlife and lunch. To summarise; Yes Silversea are exceptional and I would certainly cruise with them again and recommend them. However, the new Musification is missing something, I'm not sure what but they seem to have just taken there eye off the ball, and are cutting back on small luxury items, but I would suggest that it's just those small luxury touches that have made Silversea. Read Less
Sail Date June 2019
I was on a cruise that happened to be the cruise that a couple of insurance companies seemed to have bought large room blocks to give as prizes to their best sales people. I was very disappointed in the overall "party atmosphere" ... Read More
I was on a cruise that happened to be the cruise that a couple of insurance companies seemed to have bought large room blocks to give as prizes to their best sales people. I was very disappointed in the overall "party atmosphere" of the people who received the free cruises from the insurance companies. I chose SilverSea to not have to be confronted with loud, uproarious crowds; therefore, I spent lots of time in my cabin. I understand that the staff on the Silver Shadow did all they could do to lessen the impact of this group on the rest of us. Other than this little problem that there is no way you could have foreseen, my cruise was AMAZING. Maybe a possible solution would be to not allow large room blocks by insurance companies. I would think you could sell out the ship without allowing these poorly behaved guests. Read Less
Sail Date September 2018
I chose this cruise because of the size of the ship and the cruise lines reputation. Embarkation was sooo easy... best ever actually... our cabin was huge, loved it. Our butler, Richard was lovely, very attentive and anticipated all ... Read More
I chose this cruise because of the size of the ship and the cruise lines reputation. Embarkation was sooo easy... best ever actually... our cabin was huge, loved it. Our butler, Richard was lovely, very attentive and anticipated all our needs. Entertainment was ok... nothing to write home about.... but the ports, service and ship.... perfect! Read so many negative reviews before sailing- was bit worried, and although the ship isn't new or glamorous, it was clean, few wear marks... but i was looking after all i had read. They made no difference to the trip. The staff were amazing... Alaska was beyond what I thought- every port great- we missed Juneau due to weather.. that was :o( as we really were looking forward to it- but that was no ones fault.... The only thing that was bad- truly bad.... we booked the rocky mountaineer for the trip before cruise (not thru silversea) but many were on board that had. To say it was bad, was an understatement,,,, the staff were young, and very impatient, unhappy and entitled. It was pricey... and i can honestly say the worst trip i have ever taken. Silversea may want to rethink their partnership. Reading online after- we saw so many negative reports with the same complaints we did. Think long and hard before you splurge for this- they should be ashamed to charge what they charge. Shameful. Read Less
Sail Date September 2018
There were several factors leading to our disappointment. First, the ship is showing its age. It is clean but is definitely not what one would expect from a luxury cruise. The style was dated and the appointments, chairs sofas and ... Read More
There were several factors leading to our disappointment. First, the ship is showing its age. It is clean but is definitely not what one would expect from a luxury cruise. The style was dated and the appointments, chairs sofas and flooring were well worn. Second, the front desk customer service was very disappointing. We requested a room upgrade at check in and we were willing to pay for the upgrade. We were on a wait list to get on the cruise and had to take what was available. We were never contacted about an upgrade either positively or negatively. We spoke to a few couples later in the cruise that got updated for free! Not only did they get upgraded but we were not even offered the rooms they vacated. This is frustrating since we had the worst room on the boat. A room with a window on the fourth level as close to the bow as was possible. We had rough seas and that room was awful! We felt closed in and the bouncing was relentless. I got very sick. Third, as I said earlier we booked very late and could not get neither the restaurant reservations we requested or the better excursions. This did not add to the enjoyment of the cruise. Third, the communication was poor throughout the process. We had to call a few days prior to our leaving to ask where and when to board the ship. We also signed up for the after cruise excursion to Denali. We tried several time while on board the ship to get information about the itinerary and told it would be coming. Nothing came until one day before. It simply said to meet on the forth floor lounge at 7:15 the morning of the departure and we would be briefed. We had no idea where or when we we were staying. We could not let our family know if something went wrong. This is totally unacceptable. Fourth, we were very disappointed that once we left the boat as the various ports we had several other larger cruise ships and their thousands of people to compete with. That also included the few excursions we were able to book. People from the other ships were either part of our excursion or on the same excursion but on a different boat/car/bus. The excursions were not "luxury" but basically what everyone else had access to. That included the Denali add on at the end of the cruise. Same tour and excursions as Carnival, Regent, Princess and Disney. It did not feel in the least bit special. Fifth, the dining experience was very nice. The service and ala carte method of service gave it a very premium feel but the food simply did not deliver. The food quality was not what I expected from a luxury cruise. The wines were good the food was adequate at best. Read Less
Sail Date August 2018
My husband and I wanted to do an Alaskan cruise and had a good experience on Silver Seas in the Adriatic. The ship was ready when we got to port in Vancouver and our check-in and bag arrival to the room were seamless. Our ... Read More
My husband and I wanted to do an Alaskan cruise and had a good experience on Silver Seas in the Adriatic. The ship was ready when we got to port in Vancouver and our check-in and bag arrival to the room were seamless. Our "butler," Ardvin, was a wonderful human being and attentive without being obsequious or intrusive. Each day, the housekeeper, Wendy, had the room spotless and inviting. Meals on Silver Sea were plentiful, but truly the dining in the evening, even if three courses were chosen, was a filling but not overly bloating affair. the appetizers and soups/salads were modest at best, and the main courses always well prepared. We dined at the other two restaurants for dinner one time each, and the experiences there were equally good. We got attached to one waiter, Henry, who was a polished professional that could easily serve at a Michelin restaurant. All the wait staff were very competent, made accommodations as diners needed (a friend made on the ship had been ill one night and needed a customized dinner to take care of her upset stomach, and Henry was seamless in getting her what she needed). Breakfast had a great buffet - eggs cooked to order if you desired, plentiful and healthy choices (smoothies and fruits) as well as indulgences (pain chocolate and pastries). Each day had MANY choices of outings that included helicopter rides to glaciers, nature centers, kayak tours, etc. All levels of fitness and curiosity were met. Even though this cruise line is generally thought to be for older folks, there were several families with children (I guess given the Alaska focus), and everyone seemed content. That made for easy dinner and casual conversation after returning to the ship. There were lectures available about upcoming interests - wild life, glaciers, indigenous peoples, etc., and they were the best lectures I'd heard aboard a cruise. We had two days at sea without port, and while they were rough days, many folks nauseous, there was plenty to do if you so desired. There was a casino on our ship and my husband played in each of the three blackjack tournaments, we had a winning trivia team (WIldcats!), there were line dancing lessons, and plenty of entertainment from a very talented group of performers. Really can't say enough about Kirk, the cruise ship Director. He is man of grace, talent, patience, and ease. I know there is more I will remember once I closeout this survey, but Silver Seas was stellar! Read Less
Sail Date August 2018
This was our first cruise and a trip of a lifetime to Alaska.We looked at many cruise lines and we felt that this would be a good value. We were not wrong. Silver Seas is first class. I do wish that port time was longer but we did cover a ... Read More
This was our first cruise and a trip of a lifetime to Alaska.We looked at many cruise lines and we felt that this would be a good value. We were not wrong. Silver Seas is first class. I do wish that port time was longer but we did cover a lot of ground (or sea)... I cannot say enough about the crew and how wonderful they were. Pleasant, professional and just what was promoted by the cruise line. Our cabin was very comfortable. The service for our cabin was wonderful from the cleanliness of our cabin to room service. The only area that I would have changed would be the port calls. If you had a excursion there was very little time to see the actual port or surrounding area. The ports themselves are the same after a while so it would have been nice to have been able to see the areas around the towns. Also, a bit disappointed that we went to Canada for our kayak excursion? thought that was a bit weird. Read Less
Sail Date August 2018
We were looking for a smaller ship with high-end values and we found it on the Silver Shadow. The tours were excellent and our cabin (808) was perfect. We loved our butler and maid. Embarkation and debarkation were extremely smooth and ... Read More
We were looking for a smaller ship with high-end values and we found it on the Silver Shadow. The tours were excellent and our cabin (808) was perfect. We loved our butler and maid. Embarkation and debarkation were extremely smooth and efficient. Would love to do it all over again. Unfortunately, since we booked only 2 months in advance we were not able to book the 2 speciality restaurants. However, the maitre'd was able to fit us in La Terezza on one evening and it was delightful. I enjoyed the very talented singers and loved the opera night. I wished they had done more nostalgic duets on the night of Duos. The Observation Deck is really wonderful and we were so fortunate to see the Hubbard Glacier and take many pictures. We also saw, on some of our excursions, whales, sea otters and bald eagles. The trip to the eagle sanctuary and bear sanctuary was very rewarding. I applaud the staff, cleanliness and comfort of the ship. The cruise director was fabulous, Rico. We had fun afternoons playing the Trivia Quiz; our team won a prize! Read Less
Sail Date August 2018
This was our first experience with Silver Sea. We loved the smaller ship (about 400 passengers) and the good mix, with some family groups, some older and some younger than us. We traveled as a couple but enjoyed camaraderie with fellow ... Read More
This was our first experience with Silver Sea. We loved the smaller ship (about 400 passengers) and the good mix, with some family groups, some older and some younger than us. We traveled as a couple but enjoyed camaraderie with fellow passengers. Our cabin was a very good size even though it was a standard room with veranda. The attendant and butler kept it in tip-top shape. we didn't really utilize the butler service as we didn't feel a need. We enjoyed the choice of four dining venues for dinner and were able to use them all. The food was excellent and had a great variety. The service was outstanding, and most everyone was friendly and helpful. The entertainment options aren't great but that was OK with us, as we retired to our room around 10 each night after a full day. The ports and excursions had a nice variety. We did some hiking, strolling through towns, whale watching and salmon fishing. I would definitely sail with Silver Sea again - trying to decide where I want to go next! Read Less
Sail Date August 2018
This was our second trip to Alaska. Our first was with 3 children on a Celebrity Ship 10 years ago. We thought it would be fun to try a much smaller and luxurious ship with friends. The cost was significantly higher but we thought it ... Read More
This was our second trip to Alaska. Our first was with 3 children on a Celebrity Ship 10 years ago. We thought it would be fun to try a much smaller and luxurious ship with friends. The cost was significantly higher but we thought it would be worth it for the world class service and food and of course the ship itself. We were very very disappointed and I will research a lot more before we go on another cruise. The staff tried to be helpful but it was no use, any simple request seemed to be problem for some odd reason. Management is nowhere to be seem. The one striking thing to me on this trip was the absolute seriousness of the staff from the moment we boarded, you would think we were on a dangerous naval mission to the Middle East instead of a fun trip to Alaska. The food was highly disappointing on this "luxury cruise". It got very tiresome to be served potatato chips at all the bars with our glass of champaign, we really couldn't believe it. They did have something a little different the night before the end of the cruise timed perfectly for the distribution of surveys in each room. The staff seemed just plain bored all the time but they were kind and did try to please most of the time. In our opinion, this is not a staff problem, it is a management problem. Flat screen tv's are in the cabins but were simply placed in the original cabinets made for old style tv's so whats the point? they stick out terribly and are guaranteed to bump you in the head dozens of times in a week. Our fridge was only stocked when we called. The breakfast buffet was just average and the ship is very dated. The rust stains at the bottom of the pool didn't help and one closed hot tub on such a small ship is quite noticeable. The internet is completely useless, we would have been better off with walkie talkies on the ship. If this cruise had cost what a large ship charged I wouldn't even bother with this review but for $11,500 for 2 people .... this was highly unacceptable and we will never sail with SilverSea again. We should have known there would be a problem when we called in a few times before the cruise to ask a question and got rerouted several times for really simple and clear questions like "what time can we board the ship?". That call took 15 minutes and we were told 1 pm. The ship was actually boarding before 11am. I won't even go into how difficult it was to book specialty restaurants. Our contact at silver sea changed 3 times in just a few months, I should have known then we should bail. A very expensive disappointment. The beautiful observation deck has a bar for drinks or coffee/tea but it was never set up, what a waste. I am showing a photo of a beautiful day but by noon nobody had unsecured all the deck furniture so we could sit and enjoy the views. I will mention one last item and that is the slide show and presentations that constantly run on the TV. They were in fact "slides" and the presentation must have been recorded in the 70's. It's incredible at this day in age, where technology is where it is, that they are running these programs that make you feel you are in a boring science class in 1974. They would be better off transmitting current National Geographic programs or BBC wildlife programming. Anything but the tedious mind numbing choices all the passengers currently have now. Read Less
Sail Date July 2018
Silversea boasts “all your needs are being taken care of for you – sometimes before you even ask.” On two of three Silversea cruises I have taken as a Venetian Society member that promise has not been met. In the future I will ... Read More
Silversea boasts “all your needs are being taken care of for you – sometimes before you even ask.” On two of three Silversea cruises I have taken as a Venetian Society member that promise has not been met. In the future I will purchase a large suite on a different line, save money and find promises kept rather than forgotten. The definition of customer satisfaction is that expectations are met. Silversea is overpromising and underdelivering which is the recipe for customer dissatisfaction. This time, we cruised Silver Shadow Vancouver-Anchorage (Seward) AK, 7/26-8/2/2018, paying $17,800 for Silver Suite 719. For that amount of money, a comparable suite aboard Celebrity costs $7,400 less and includes virtually the same services (free premium beverage package, free gratuities, free internet and $300 on-board credit). Plus, Celebrity sails a larger ship which handles Pacific Ocean waves and headwinds with a much smoother ride, offers more dining options, vastly better entertainment and more “things to do” on board. Silver Shadow, 610 feet long, was unstable in even two-meter swells. And, aboard other lines I have sailed (Celebrity, Princess, Royal Caribbean, Cunard or Norwegian) the entertainment and dining options are vastly greater and, in the case of entertainment, clearly superior. Silversea’s entertainment was painful to watch and listen to. The Voices of Silversea were of poor quality, at one performance the entertainers even holding their written songsheets so they could remember the lyrics. The bar pianist/vocalist Ramon relied heavily on his computerized synthesizer orchestral backing and was difficult to tolerate. Background afternoon tea and bar pianist Natalia, however, was quite fine. The boarding experience was wonderful, there was almost never a line to stand in, the food was quite good, the suite spacious if tired and in need of freshening up (even though the ship was refurbished in 2017). I asked for, and consistently received, a bottle of prosecco on ice in our suite. I was also offered and asked for, but sometimes did not receive, canapes and fruit each evening. Butlers made the primary difference in passenger reaction to this cruise. First time Silversea cruisers in Suite 729 had what they described as “a fantastic butler” who was able to secure seemingly impossible reservations at La Dame (to which they invited us to come along as all La Dame tables will seat four diners), created personalized welcoming messages and towel sculptures every night and delivered service that often exceeded their expectations. He and their room steward were happy, properly solicitous and eager to please. Our butler was unable to secure La Dame reservations, delivered no special touches, was difficult to pin down with answers to questions and delivered service that always paled in comparison. Other passengers to whom I spoke indicated widely varying degrees of delight or disappointment with this "butler inconsistency" feature on this cruise. Pre-cruise reservations at specialty restaurant La Dame were impossible to get (even when we went online within 5 minutes of reservation availability time), for both us and for our traveling companions in Silver Suite 729 and for many others to whom we spoke. I called Silversea and even wrote a letter to the Head of the Miami Office, Mr. Mark Conroy, expressing frustration on this point. Both the calls and the letter went unanswered or unreturned. After all of that, the $60 per person cover charge for La Dame was poorly spent as the food in the Main Dining room was, we all agreed, superior. The service and ambiance in La Dame, however, was excellent. On board, a Silversea representative apologized to the 729 customers and offered to host a private reception in their suite (to which we were invited) but, amazingly, he failed to show up. There is a dress code in public areas (“For Gentlemen: JACKETS (TIE OPTIONAL) after 6:00pm [capitals theirs] but it is not enforced. As an example, several gentlemen would show up in La Terrazza or the Main Dining Room without required jackets—one in an untucked sports jersey with a large number 13 and the name ‘Lucky’ on the back—and a “loaner” sports jacket would be delivered to them and draped over their chair back. They were not asked to wear the jacket as if the dress code was for the gentleman’s chair rather than the gentleman himself. Silversea should decide that they should drop the dress code or enforce the dress code; one or the other. To date, I have spent 168 nights at sea during 17 cruises. There is much better value to be had on every other cruise I have taken (with the clear exception of low-cost Carnival). Our next cruise is on Cunard followed by Celebrity. I won’t miss Silversea nor do I suspect, based upon past unanswered communications, they will miss me. By the way, this “review” was written only upon post-cruise email request from Silversea; I get no delight in complaining without being asked. Read Less
Sail Date July 2018
This was everything I had hoped it would be when I booked it several months ago. The crew was over the top friendly and accommodating. It was very difficult to do anything for yourself as there was always a crew member offering to it for ... Read More
This was everything I had hoped it would be when I booked it several months ago. The crew was over the top friendly and accommodating. It was very difficult to do anything for yourself as there was always a crew member offering to it for you. Our butler, Mark, was fantastic satisfying all of our needs and occasionally surprising us with something we had not expected. Wendy, our cabin attendant, was delightful. Our cabin was spotless at all times and we were always greeted at night with a new towel sculpture and chocolates. The food was remarkable! It is hard to believe that a kitchen staff can prepare food for over 300 people and still maintain the quality of the Silver Shadows cuisine. Every venue was excellent. We had an opportunity to dine at LaDame, the ship’s French cafe, for which you pay an additional fee, but passed as we were so satisfied with our other options. The hidden gem was breakfast in the Restaurant on deck 4. Everyone flocked to the buffet on deck 7 leaving this venue virtually empty. It was far better ordering from the menu in the Restaurant. Book excursions early and don’t feel you have to spend a lot to get a great experience. We booked the Misty Fjords in Ketchikan, the Whale and Glacier Photo Safari in Juneau and the Whie Pass Railroad in Skagway. All were great experiences and priced mid range. We spoke to several travelers who booked more expensive excursions that resulted in experiences that did not meet their expectations. Keep in mind when considering fly-ins and helicopter rides that the weather may leave you sorely disappointed. All the helicopter flights in Juneau were cancelled because of the weather. We also chose to book the post cruise Denali excursion. DO IT! It was worth every penny. Whether you use Silver Seas or arrange it yourself it is a must. If you travel to Alaska and do not visit Denali you have NOT seen Alaska. While we may have saved a few dollars booking this ourselves, once we left the ship our guide saw to it that we never touched our luggage and enjoyed a relaxed, carefree four days in the wilderness. Spencer, our guide, was fabulous. He was professional, knowledgeable and an asset. You could not ask for a more qualified person to take you into the wilderness. His partner, Lori, our driver, was great! We all felt very safe and she was a stitch. My only negative comment is really not meant to be negative, but a suggestion instead. I believe the quality of the wines, or at the very least the selection, included in the cost of the trip could be improved. The whites were very good, the reds ok. I realize that when pouring as much wine as they were that to be cost effective you have to be careful, but a bit of an upgrade would be nice. There is no question that if we book another cruise to a location to which they sail Silverseas will be our choice. Thank you for a phenomenal life experience! Read Less
Sail Date July 2018
We chose Silversea because of its stellar reputation and attention to every detail. My family spent 2 days in Vancouver before the cruise. What a beautiful city! Don't miss visiting Suspension Bridge Park- definitely a must see. The ... Read More
We chose Silversea because of its stellar reputation and attention to every detail. My family spent 2 days in Vancouver before the cruise. What a beautiful city! Don't miss visiting Suspension Bridge Park- definitely a must see. The ease and organization that was displayed by the luggage handlers for Silversea as we arrived at the dock confirmed what we had read about this cruise line--attention to detail everywhere. We felt like royalty from the moment we walked on the ship and were greeted with a glass of champagne and smiling faces from our crew. Our Medallion suite was much larger than I thought it would be. Our 3 children were each in a Veranda suite and they also remarked on the spaciousness of their rooms. The service was top-notch. Every crew member went out of their way to make sure my family was comfortable and had everything we needed. After returning from a fishing trip on a chilly day in Sitka, hot baths were waiting for us. How did the butlers know that they were just we wanted?! Our 3 children and their significant others (all in their 20's and 30's) were on the dance floor every night dancing to the music played by DJ Rob. Our cruise director Kirk seemed to have boundless energy- seriously, how was he was able to lead so many activities each day? Someone needs to bottle his energy! I enjoyed each of the restaurants, and the portion size was perfect. We enjoyed "dressing up" for dinner in The Restaurant and also dining informally under the stars on the pool deck. And of course, nothing beats a room service breakfast. We loved each of the ports we stopped in, but if we had to pick one excursion over the others it would be the heli tour/glacier walk in Skagway. Unforgettable. Visiting the Iditarod summer camp in Juneau was a close second. Although we were sad to see the cruise end, we have fabulous memories to keep us company until we sail on another Silversea ship. Read Less
Sail Date July 2018
Celebrated our 25th anniversary with Alaska Cruise. Sliverseas must have listened to their customers for everthing to go so smoothly, could not have asked for a better embarkation or disembackment. Our excursions were wonderful, got to ... Read More
Celebrated our 25th anniversary with Alaska Cruise. Sliverseas must have listened to their customers for everthing to go so smoothly, could not have asked for a better embarkation or disembackment. Our excursions were wonderful, got to witness so much wildlife and amazing landscapes. Everything was great excepted our waistlines getting bigger. The cabins were great, food choices were excellent and enjoyable learning opportunity activities The weather could not have more perfect for all of our excursions. We went whale watching in Juneau and witnessed two humpback breaching and 6 Orcas. Ketchikan should rainforest had the best viewing of bald eagles we have ever seem. Canoeing to Davidson Glacier was amazing as will as hiking in Sitka. The Hubbard Glacier took our breath away. The staff helped make our anniversary memorable. We have only one disappointment, we wish the ship had more sustainable choices like canned water and sustainable packaging that could help with their recycling program. We all need to be good stewards of our seas. Read Less
Sail Date July 2018
We looked at luxury cruise lines and wanted to go with one highly rated. Silversea fit what we were looking for and the time slot of the cruise worked out perfectly. Our Silversea agent was very helpful and answered all questions we had ... Read More
We looked at luxury cruise lines and wanted to go with one highly rated. Silversea fit what we were looking for and the time slot of the cruise worked out perfectly. Our Silversea agent was very helpful and answered all questions we had prior to the cruise. Once onboard, the crew made us feel like royalty. The suite was spacious and clean. Every room has a butler and attendant who takes care of anything you need. While we did not travel with children, it appeared there were planned activities for kids. The ship has everything you can possibly want without the crowd of a "party ship". There was a fitness center, 4 restaurants, theater, casino, and pool with two jacuzzis. Getting on and off the boat was effortless. We were able to register to the boat and get to our room in about 10 minutes. Disembarkation was even easier. The restaurants and room services were spectacular as well. We would gladly sail Silversea again. Read Less
Sail Date July 2018
We chose this cruise because we wanted a ship with a small amount of people and we wanted to cruise round trip from Vancouver. We researched the cruise ship online and all of the ports before making a decision and it sounded like what we ... Read More
We chose this cruise because we wanted a ship with a small amount of people and we wanted to cruise round trip from Vancouver. We researched the cruise ship online and all of the ports before making a decision and it sounded like what we were looking for. It turned out to be absolutely perfect!! The ship was just the right size and it was beautiful and spotless from top to bottom and everything in between. Our cabin was on the Veranda deck in the middle of the ship and we could not have asked for better. We had a private balcony with more storage and space than we needed to use. The double sinks in the bathroom along with the shower and separate tub was very impressive and more than enough space. There were several dining choices of restaurants including a dining room with open seating daily and nightly. The nightly entertainment and activity choices as well as excursions gave us a chance to see everything we wanted to see and then some. We had a butler that came to our cabin when we arrived and she could not have done any more for us than she did. She brought coffee and breakfast each morning and each evening when we arrived back to our cabin at the end of the day, we found the following days news and candy displayed out for us. Anything that we needed during the day was done with a smile. We used the fitness center on board which had all the latest equipment including water and towels as well as instructors, classes and anything else you might need. I could keep going and going, but I think you get the idea that Silver sea the Silver Shadow is a fabulous line and we would not hesitate to sail it again along with any of their other ships. Read Less
Sail Date July 2018
I like to unpack once and that is why a cruise is idea for me. I usually sail on Silversea because I believe it is the best cruise experience. The small ships and the attentive service are what makes this cruise line great. I like a bit ... Read More
I like to unpack once and that is why a cruise is idea for me. I usually sail on Silversea because I believe it is the best cruise experience. The small ships and the attentive service are what makes this cruise line great. I like a bit more space so I usually select from one of the four top cabins. Silversea is all inclusive including whatever drink you want unless it is a very high end wine or say, aged scotch. The butlers make your every request come true. The staff work to accommodate you. I wanted more selections of sugar free items and they made me my own batch of sugar free blueberry muffins. They were great! The food is presented well and always a treat. They also provide nice excursions. The float plane excursion in Juneau to Taku Lodge and over 5 glaciers was the most amazing - it is a must! Read Less
Sail Date June 2018
Wanted the experience but didn’t want to be with lots of people. The ship was beautiful, clean and well maintained. No lines, polite happy faces, everyone willing to assist. The service was great. Never really knew what to use the ... Read More
Wanted the experience but didn’t want to be with lots of people. The ship was beautiful, clean and well maintained. No lines, polite happy faces, everyone willing to assist. The service was great. Never really knew what to use the butler for. It would of been nice to see a list of options. Found out some people had service brought to them in card room or drinks in observation room. I know they would unpack and pack for you but that is for super organized folks, not us. Always felt very safe on ship and didn’t lock anything up in room. Cabin was always clean. Best food was the pool deck grill, the filet on the hot stone, amazing. Breakfast buffet was good each morning. All food and drinks were good. The desserts could use some improvement-cookies tasted store bought. The excursions were booked via the cruise and were really nice. Fly out fly fishing was my favorite. The closeup view of the glacier was very exciting. Captain really took time to let everyone get a great view. Crew was good about pointing out whales and points of interest. The spa was nice and service was good. They kept talking about a footprint analysis of the feet but we couldn’t ever get that completed. Spa personnel was well trained. Read Less
Sail Date May 2018
We have recently returned from two weeks on Silversea's 'Silver Shadow', Vancouver - Alaska - Vancouver. We greatly enjoyed it, both the ship and Alaska. In regard to the ship, the positives are: Excellent food, wines ... Read More
We have recently returned from two weeks on Silversea's 'Silver Shadow', Vancouver - Alaska - Vancouver. We greatly enjoyed it, both the ship and Alaska. In regard to the ship, the positives are: Excellent food, wines and service Very comfortable accommodation, in the cabin and public areas Excellent crew at all levels - people who quickly know you by name, are genuinely pleased to see you and who positively want to give good service and help when needed. Very good and varied entertainment with some outstandingly good singers Doesn't feel crowded: easy embarkation and disembarkation: no queuing for anything: tables always available when you want to eat Overall, a very relaxing environment and friendly atmosphere: a truly wonderful experience Negatives? Very few - only real gripes from our perspective were lack of (non disco) music for dancing after dinner, and public areas sometimes a bit too cold. La Dame probably not worth the extra cost, because food in the main restaurant is so good. The big shock was to receive an email from Silversea HQ on our final morning aboard, notifying the link up with Royal Caribbean. There must be a real fear that with a 67% holding, funded by debt which needs to be serviced, Royal Caribbean will press for savings  which might appear marginal but which will damage the personal service and special quality of the on-board experience. There is a view that this happened to Regent when Norwegian acquired it, and our personal experience would tend to back that up. It also so happened that before the RC news emerged, we spoke with crew on Silver Shadow who had worked for Regent, whose view was that exactly this had occurred (and also senior crew were replaced, they said). It would be terribly sad, and indeed bad for business so far as we are concerned , if the same thing were to happen to Silversea. Read Less
Sail Date May 2018
We love the scenery of Alaska and thoroughly enjoyed the ports. Saw so many whales on Juneau whale excursion, Discovering Alaska's whales. Fantastic experience. Lumberjack show in Ketchikan is very entertaining and a little corny, ... Read More
We love the scenery of Alaska and thoroughly enjoyed the ports. Saw so many whales on Juneau whale excursion, Discovering Alaska's whales. Fantastic experience. Lumberjack show in Ketchikan is very entertaining and a little corny, but worth the price. We were disappointed our first night that we couldn't eat at two of the three restaurants on board because we needed reservations even before we boarded. We never ate at one of them for dinner because it was always booked. The outside grill has the best food, but it was booked unless it was so cold and some cancelled. That did occur and it was very cold, but the food was good. We had a hard time having hot food just in general on the ship. The breakfast buffet food was mildly warm and the only cooked to order food was eggs if you didn't want the buffet's scrambled eggs. Each cabin has a butler assigned, but we're still unclear what the butler's job is as when we asked for towels, he said he'd have someone bring them. The maid was great and the cabin was cleaned twice a day. The entertainment was repetitive with singers who did opera nearly every night. The best entertainer was Charlie, the guitarist, he was great and personable and open to requests. If you want an A+ cruise, try seabourn. Silversea is very nice, but seabourn has all the right touches. Read Less
Sail Date August 2017
I choose this trip because I have always wanted to see Alaska. December 2016, I cruised Silver Sea on the Silver Wind to the Caribbean. I fell in love with Silver Sea. This cruise was on the Silver Shadow and the next in 2018 will be on ... Read More
I choose this trip because I have always wanted to see Alaska. December 2016, I cruised Silver Sea on the Silver Wind to the Caribbean. I fell in love with Silver Sea. This cruise was on the Silver Shadow and the next in 2018 will be on the Silver Whisper. Each ship is a little different but similar in the rooms etc. The ports they stop at are adventures you may never have taken before and you have so many to choose from. On the ship is many activities for anyone and everyone. You may choose to do some or choose not to. It is all up to you. The dinning is to die for and everyone is so kinds and ready and waiting to serve you. This trip to Alaska I choose to take the culture activity as I was interested in the totems. What stories they tell. I took the photo cruise and saw an eagle and whales, oh my. Learned about taking better photos. So much to tell you. For me this is the ship I shall sail one always. The ports, the staff and my fantastic cruise consultant Alfonso Reveron. He has guided me and answered all my many questions. I have so much to tell about this cruise and my first. I wrote a book which sells on Amazon called "My Very First Cruise" and I will be writing my next about Alaska and Silver Sea as well as Denali. You will never go wrong with Silver Sea as it has a ratio of about 2 or 3 staff for every traveler. You get a butler. But besides the very best ports and the very best cruising, everything is included. You do not get that on the bigger ships. I have never waited in any line. Again, YOU WILL NEVER GO WRONG with Silver Sea. Read Less
Sail Date August 2017
We chose Silver Seas because my husband and I wanted to visit Alaska on a small high end ship. We are not big cruisers and love high end hotels, but we knew this was the best way to see Alaska. The service and staff were excellent. The ... Read More
We chose Silver Seas because my husband and I wanted to visit Alaska on a small high end ship. We are not big cruisers and love high end hotels, but we knew this was the best way to see Alaska. The service and staff were excellent. The mix of passengers was varied and we met many people in our age group (50-60) but there were families with mostly older children and seniors as well and it felt very comfortable. The ship was very nice but we were just little underwhelmed with the accommodations. We had just spent 3 days in Vancouver, prior to our departure, at the Fairmont Pacific Rim and were spoiled by the contemporary elegance of the hotel and the fabulous food in Vancouver. The food on the ship was very good in the two main restaurants (The Restaurant and La Terrazza) and we also dined in La Champagne one night, which was wonderful. I loved that the portions were small (but you could have as much as you wanted) and my wine glass was never empty. There was an upcharge for certain bottles iof wine if you wanted to but what they served was very drinkable. All the liquor was top shelf at no additional charge. We did not like the lunch buffet at all and never went to the breakfast buffet. It felt like totally different chef or kitchen. The poolside restaurant was fine, nothing special but not bad . That being said we give very high marks to the shore excursions and the staff that managed them. It was a little overwhelming to chose among so many activities. We wanted outdoor adventures and we got it. All were handled by enthusiastic young tour guides. The beauty of the glacial landscape, animal life and activities were why we went and they did not disappoint. The onboard entertainment was disappointing. Because it was a small ship, there were limited activities even though the cruise director was upbeat. The shows were cast with very talented young singers who gave it their all but the acts felt old. The one lecture a day, about Alaska, was boring. We did enjoyed the casino after dinner, both winning ( which brought us back each night )and losing. Could have used more to do on at sea days but there were only two so we were fine and enjoyed the spa and the gym. It was also nice to have a run around the deck weather permitting, as the views could be gorgeous. Any more than that at sea and the lack of exciting on ship activities would have been a problem. I would do it again to travel to places where it made sense to cruise and use this experience to guide me as to the what I would look for going forward. Read Less
Sail Date July 2017
Our first cruise was in 2006, to Alaska, on the Silver Shadow. We decided, after having sailed on five of the ships on this line, to revisit both the Shadow and Alaska. We have just completed 196 days on Silversea, and will probably ... Read More
Our first cruise was in 2006, to Alaska, on the Silver Shadow. We decided, after having sailed on five of the ships on this line, to revisit both the Shadow and Alaska. We have just completed 196 days on Silversea, and will probably never sail on another cruise line. As usual, service is impeccable and we are always amazed at the service, the friendliness of staff (many of whom remember us from other cruises), and the excursions that are offered. Both the embarkation out of Vancouver and the return were smoothly handled. The Shore Excursion staff has really improved the departure of people leaving on tenders to the port. Meeting in the Venetian Lounge, with excursion numbers clearly marked, made the departures go flawlessly, at least to the passengers' eyes. Directions were clearly stated, there was no mass stampede to get to a tender, and we were very impressed. The menus offered many choices, the anytime menu was never a problem, and the food preparation was excellent! Wait staff are very attentive, without being intrusive. The entire voyage was another winner! And of course, we'll be back! Read Less
Sail Date July 2017
This was our second cruise with Silversea, and we had another wonderful experience. From our hotel pick-up in Vancouver to transfer to the ship, all the way through picking up our luggage in downtown Anchorage at the end of our voyage, ... Read More
This was our second cruise with Silversea, and we had another wonderful experience. From our hotel pick-up in Vancouver to transfer to the ship, all the way through picking up our luggage in downtown Anchorage at the end of our voyage, everything was just about perfect. From getting to the cruise dock and leaving our tagged luggage with the porters, to being fully checked in and sitting down to lunch took only 30 minutes! (Contrast that to standing in the check-in line for our last Princess cruise for 40 minutes!) Our suite was spacious, the bathroom included a full-size tub, and the veranda added light to the suite. (On our first Silversea cruise, we opted for a suite without a veranda. We discovered this cruise that having the veranda added a significant amount of light to the suite. Even though we didn't sit out on the veranda very much, upgrading to the veranda suite was worth it.) With only 342 passengers on board, the ship never felt crowded; the only time we even noticed how many people were aboard was when most of us were crowded on the top deck to view the Hubbard Glacier! Even the theater seating is spread out enough so you never feel cramped. We enjoyed all of the destination lectures given by Jay Wolff, who told the history of Alaska in a series of engaging stories. If you are a foodie, take advantage of the option to make dinner reservations in advance of the cruise, particularly if you want to dine at La Champagne. It only seats about 20 guests each evening, so seats go fast. They serve a delicious six-course tasting menu, paired with wine; this is well worth the additional cost. Also take advantage of making shore excursion reservations ahead of time, so once you get onboard, all you have to do is relax and enjoy the cruise. The shore excursions we enjoyed were: Ketchikan--bear watching (we saw one adult in the river and one juvenile in the bushes) Juneau--whale watching (we saw four humpbacks, a pod of orcas, and a pod of Dell's porpoises) Skagway--helicopter flight, hike, and train package; the hike was to the toe of a glacier Sitka--salmon fishing (We didn't catch anything, so this was one of few disappointments.) If you do order a room-service dinner, I suggest that you ask your butler to space out delivery of the courses. We neglected to do that, and some of the side dishes were cold by the time we got to them. (I was a bit surprised he didn't take care of that; but what a minor hiccup.) Be prepared for severe cruise-ship withdrawal after you get off the ship! To combat this, start planning your next Silversea cruise right away! Read Less
Sail Date July 2017
Already Booked?

Get to know who you’ll be sailing with

Find a Cruise

Easily compare prices from multiple sites with one click