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4 Silversea Trans-Ocean Cruise Reviews

We chose this cruise to continue our exploration of the South Atlantic, having already been on a Seabourn Antarctic cruise the year before. We embarked in Ushuaia, Argentina and had been there the year before. This cruise included a ... Read More
We chose this cruise to continue our exploration of the South Atlantic, having already been on a Seabourn Antarctic cruise the year before. We embarked in Ushuaia, Argentina and had been there the year before. This cruise included a flight from Santiago to Ushuaia as part of the total cruise fare. And this is where things became odd. We were awakened at 1:30AM in Santiago, Chile, to join the charter flight to Ushuaia that left at around 6 in the morning. We had initially been told by Silversea's agent that because Silversea had chartered the flight, there would really be no issue with baggage. However, when we received our cruise documents, there was a baggage restriction of 50 pounds, per person. That necessitated considerable reorganization of our luggage situation as we had traveled a long way to get to the cruise and had post-cruise safari plans in Africa. The flight left after some delay and we arrived in Ushuaia only to find that we could not go directly to the ship but had to go onto a lunch somewhat out of town. This disappointed us because we were tired and might have preferred to see some of Ushuaia rather than go riding on a bus out of town to a countryside restaurant. Following the luncheon, we returned to the ship at around 2pm and boarded. Oddly enough, though, for all of the effort expended in getting us to Ushuaia very early, the ship did not depart until around 10pm. We feel this issue might have been better handled so as not to drag people out of bed at an unholy hour. We also felt that had we known of the baggage limitation and the hour of departure in advance, we might have made our own flight arrangements from Sao Paulo, our first stop in South America. Further, once on board, we came to learn that there had been a pre-cruise tour offering to Iguazu Falls. We were disappointed to learn this as we truly would have been interested in seeing the falls, having traveled all the way to South America from East Asia. On board, we elected to purchase an upgrade to the free internet provided to every passenger on the ship. This proved to be nothing but a waste of money and I would warn anyone against it. The charge was some $350.00 and the upgrade proved to be just as slow as the free service. The other negative was that we had confusion with a name on the cruise documents. We contacted Silversea's agent about this and he assured us that proper documents were on the way. The head office never managed to send the documents on time and they were not received until we returned home. One last annoyance was the daily briefing held by the expedition staff. This occurred every evening at 6pm, often after a day of going on 2 excursions. Though attendance was not mandatory, one felt compelled to go as details of the next day's activities were spelled out at that time. Perhaps this could be better managed in future. As for the positives, they are many. The food on board was excellent. Our cabin, though smaller than balcony cabins on Seabourn and Regent, was comfortable and functional. The staff on board were superb, especially our valet and the room steward. We felt that anything we needed or wanted was somehow found promptly appeared. The expeditions were excellent and we certainly appreciated the efforts that the expedition staff went through day in and day out - it is no simple matter bringing people safely ashore in isolated places, through sometimes rough surf. And the scenery on shore was spectacular, to say the least. Though two expeditions were done a day and one might have felt tired, they still were worth every minute and any effort. Shore excursions were fine but perhaps, Silversea might let people know the options available for shore excursions in advance of sailing. Would I recommend a Silversea Expedition? Definitely. But be aware of the issues I highlighted as attention to them could make for an even better experience. We did not travel with children and this type of voyage might better be best for people who are mature enough to grasp the significance of what one is experiencing. Would I go again? Yes! But mindful of the negatives that I mentioned. Read Less
Sail Date March 2019
Dining service has slipped, evening entertainment in lounge is not very entertaining for a late night crowd. Butler service, Rommel and his assistant Vipen, were exceptional. No binoculars in room and no lectures on board ship prior to ... Read More
Dining service has slipped, evening entertainment in lounge is not very entertaining for a late night crowd. Butler service, Rommel and his assistant Vipen, were exceptional. No binoculars in room and no lectures on board ship prior to ports. Also not much communication regarding visa help for next cruise to Oman. I personally asked the chief accountant to keep me updated with what became a difficult process. He NEVER communicated until the visa was completed. The ship IT guy tried to help me switch the online application but he could not figure out how to shrink my passport photo tonfit the application. They got it done but it was very stressful and it took four working days after they told me it was usually done in one to three. Would not have been an issue if the. Communication would have been there. Great restaurants to select from and food was very good. Read Less
Sail Date October 2018
We were interested in visiting the ancient ruins in Athens, Petra, and Luxor. The Silversea pre and post cruise Hotels were were excellent. We enjoyed the Muse. There were things we really liked and a couple of things that need ... Read More
We were interested in visiting the ancient ruins in Athens, Petra, and Luxor. The Silversea pre and post cruise Hotels were were excellent. We enjoyed the Muse. There were things we really liked and a couple of things that need attention.We liked the room design. We did not like the black oily soot that came out of the smokestacks and covered the deck and furniture on the back outdoor seating. Soiled lots of cloths before we discovered it. I thought it strange that when my wife and I arrived to eat at the Indochine restaurant I was asked to go get a jacket before I could enter, I went back to room and returned to enter when I noticed eight men in the restaurant who hung their jackets on the chair and were wearing bluejeans and sneakers. Jason told me I only need the jacket to enter but then I could remove it. Quite a poor policy and not consistently applied. Read Less
Sail Date October 2018
We were also on the Nome to Nome cruise and thoroughly enjoyed the experience. it was an expedition that could not do what it planned for a number of good reasons, the main one being a totally unpredicted and unusual amount of sea ice off ... Read More
We were also on the Nome to Nome cruise and thoroughly enjoyed the experience. it was an expedition that could not do what it planned for a number of good reasons, the main one being a totally unpredicted and unusual amount of sea ice off the north east Siberian coast due to Siberian forest fires. This meant we were unable to land on Wrangel island, nor reach the planned refuelling port of Plevek which was closed due to sea ice. But we went on this cruise to see whales, birds, polar bears and walrus and had wonderful sightings of grey whales, humpbacks, walrus both on ice and in a massive haul out and some amazing bird cliffs. The closure of Plevek meant a diversion to Anadyr where we had the fantastic bonus of the ship being surrounded by beluga whales while in port. The only disappointment was that we did not have better or closer sightings of polar bears but, with the amount of sea ice around allowing them to disperse, that was unlikely anyway. We have now done seven cruises on Silver Explorer and continue to love the ship and the expedition experience. There were a few people aboard whose unreasonable displeasure was a poison and helped to create a sense of dissatisfaction in a number of other passengers. But a generous credit has been given by Silversea to all the passengers and we look forward to travelling with them again So if that was the worst experience of I know who's life, all I can say is they've had a magically charmed existence. This was our first cruise since the refurbishment and the cabins are now much lighter and a very pleasant environment. The bar has been improved by the removal of the high long table and the boutique is now large with excellent stock And as a bonus, the chef gave us the best food we have had on any cruise. He was the first I've known to be unafraid of spicing things up to give them a solid flavour. Not everybody's taste, but for one I relish the abandonment of bland. Read Less
Sail Date July 2018
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