The door to door service and cruise itself was fine. The chosen ports were nice destinations. Also, the staff onboard is friendly and engaging. The food in the restaurants is ok, drinks at the bar are good, wine selection OK. entertainment is also fine. We didn’t see our butler very often.
Last minute changes on excursions was not very well organised and deviating information was given to ...
This was our 3rd Silversea cruise but our first post Covid. Things have changed and our great expectations based on previous voyages were sorely dashed by Silversea. Their delivery of customer service and quality, the main things that used to attract one to their cruise brand, has deteriorated massively since out last cruise with them pre Covid. Organizational capability and on board managerial ...
This cruise was a big "miss". The food was poor quality and no variation from day to day and from restaurant to restaurant. For instance, we did not find the buffet in La Terrazza very interesting for lunch so instead we went to the Atlantide only to realize that the menu was the exact same as the buffet. We commented on this to the waiter, but it was never addressed by the head waiter. We saw ...
This review of how bad Silversea and Silver Spirit are could go on for 100’s of pages, so here are bullet points as to why you should avoid this Royal Caribbean in disguise cruise line and like me mourn the days of great food, service, and a feeling of being wanted, valued and safe.
1. Boarding was a nightmare; they lost my booking and it turned out the had cancelled it as the ‘FCC’ dept had ...
We have sailed twice before with SS and enjoyed it. This was prior to its buy out.
Joining the ship at Lisbon after queuing for 3 hours in passport control , we eventually found a SS rep who put us on a coach to travel to the port.
Stood for a long time in the sun in a queue that was not moving. No communication by staff there.
Once we started to move (1 hour later) the check in and ...
We wish we could share positive feedback. As we have been on other cruise lines over the years, our general comparative experience with Silversea was not the best. Additionally, we had other issues that made our cabin experience uncomfortable.
The first few days, a foul smell (sewage) came from the bathroom that they had difficulty containing. When potent cleaning agents were used, it ...
Have traveled with Silversea on over 20 cruises now, on most of the ships. The last time we traveled this ship was Christmas 2018. Only 4 stops, so most were sea days, however lack of any 'activites' most days and only 1 day where we were provided with an 'extra' food offering on pool meant our group were rather bored. La Terezza has stopped providing a 'restaurant' drink to start the meal and ...
We chose this cruise because is was rated so well and was a smaller cruise ship. With that we expected more individualized service. We did not find the service or the food to be remarkable in any way. The better meals were at the restaurants that you had to pay extra to dine at. I am a vegetarian and basically survived on French Fries, Salad, and pizza for two weeks. They were not able to ...
We went on a 7 day trip from Athens to Venice. This was a great itinerary with many wonderful stops. It was the main reason we selected this cruise.
We thought the excursions were very good. We only booked the half day or shorter ones but we did do one everyday . We booked our own in Venice because Silversea wait listed us on the one we wanted. We thought that was unusual since we booked ...
Silversea Cruise Critique: Athens to Venice
September 21 to September 28, 2027
The Silversea doesn't compare in its service, in the quality of its staff nor in its overall attitude to the Seabourn.
Here are a few examples:
Food:
The cuisine is too nouvelle: ‘too cutesy by half’. The portions are small; odd combinations that don't work together; poorly prepared, and frequently ...