We are not seasoned cruisers, but have really enjoyed three previous small ship cruises with Windstar. We were expecting to go up a notch in opting for Silversea, but were sadly disappointed. The one saving grace, was that all the front-facing bar, cleaning, catering and waiting staff were all fantastic, friendly and welcoming.
However, that only demonstrated the contrast with the more senior ...
Service was fantastic. Food is awful. You can smell their fresh fish’ black away. Absolutely beautiful dining room with the worst food. Hot food is cold, cold food was hot. I ordered udon noodles in their salt restaurant. It was vegetables with uncooked dry noodles that look like instant noodles that they just came out of a package. No broth no water nothing it was just plain dry noodles. I just ...
Just off a 14 Day Silver Muse Cruise from Melbourne AU to Auckland, NZ. Weather was good (not great) and par for the course, the Tasman gave us a little bit of bad weather thus we missed Bluff NZ, our second port of call. No big deal, as we were being pampered aboard with staff that was so attentive. No ask was too big or too small. They and they alone are the outstanding element of the trip. ...
We booked this back-to-back (31 day) cruise over a year ago. The itinerary took us to ports we’d never been before - Madagascar, Mauritius, Qatar, Abu Dhabi, Dubai - and we’d had such a wonderful experience on the Moon a year ago that we were looking forward to a repeat, which of course did not happen. This was our 63rd cruise, but only our 3rd - and most likely our last - on Silversea. Our ...
We have toured South Africa before ...Cape Town and Garden route route by road. We wanted to try a cruise for the first time as it included two stops in Namibia with Silver Spirit. At least is what was planned. After our booking Luderitz was cancelled in Namibia and came off the schedule due to so called operational challenges! And hooray was the message therefore an extra day in Cape Town! Having ...
Thought Silversea's was a high end cruise line. Veteran cruiser with many trips on Oceania, Princes,and many other lines. First: disappointing customer service. One of the reasons we selected this cruise was the itinarary, Auckland to Sydney with a stop at Philip Island to see penguins. Somewhere between booking and sailing they changed the itinarary and eliminated Pillip Island. No notice, ...
The most disappointing and dreadful cruise I have ever had.
We booked six ports. Received four. There was hardly any time at all on land. Most of our holiday was stuck on the ship with very little entertainment and no enhancement relevant to Africa. The food was poor to average. A curry one evening was the worst thing I have ever tasted in a restaurant. An own brand frozen curry would have ...
Expectations were high as we flew to South Africa on time {the worry of travelling BA behind us} to find a totally disjointed hotel selected by Silverseas. Well, it’s only one night, it can only get better from here... or so we thought thinking positively.
Next day came and we took a private transfer to the ship. We arrived at the terminal to find around 50 people queuing in front and an hour ...
luxury ship. not a all. from the beginning of not being to board the ship in LA due to computer problems at the port, to the lack of service.
the food on this ship was simply very poor, same menus every day. food was delivered cold and the staff really didn't care.
tour desk and tours were a disaster. absolutely no one knew how to get the passengers off the boat to their scheduled tour. ...
This is our second Silverseas cruise with the first being July 2023. The first cruise was an expedition cruise around the Kimberley region and was fabulous.
We are still onboard the current cruise but I’m exhausted from arguing with the fabulous staff night after night about this antiquated rule that men need a jacket even on informal night. My husband is well attired in smart country club ...