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Sail Date: March 2019
We cruised with Silversea twice previously and felt it somewhat comparable to Regent. However, those cruises were more than 5 years ago and having having been on a Regent cruise in December 2018, we can definitely say there is no ... Read More
We cruised with Silversea twice previously and felt it somewhat comparable to Regent. However, those cruises were more than 5 years ago and having having been on a Regent cruise in December 2018, we can definitely say there is no comparison. The Silver Wind is long, long overdue for an overhaul. We paid for the Owner’s Suite and it was worn and sadly out of date. Not the “luxury” one would expect for the hefty price tag. Also, the Owner’s Suite is on deck seven, directly below active part of the pool deck. There is constant scraping of chairs during the day and into evening hours. Don’t expect a quick nap. And the workers start moving chairs at around 5:30 to 6:00 am. Customer service claimed that no one had complained before and some people have greater sensitivity. Really? It was annoying at best and believe me it was loud. We were accommodated with a lower level room as a “day suite” which helped if one really wanted to take a nap, but when you pay for an Owner’s Suite you would like to reside in it. We tried repeatedly to stay a full night in our suite after constantly alerting management to the problem and being assured that the workers were told not to move chairs in the early hours. Inevitably we put on our robes and headed to the “day suite” at 6 am. The quality of the food and dining venues were adequate, but nothing outstanding. Though the waiters and staff in the restaurants and bars were marvelous. In fact the staff as a whole was excellent. The cruise director, Colin, went above and beyond expectations. We also thought that the entertainment was quite good. Now the warning to disabled cruisers My husband uses a wheelchair, though on a cruise we rent a scooter. Our travel agent made inquiries with SilverSea to ensure that the suite could accommodate a scooter (door width, space in the room, angle of the door to the hallway, etc.). We also fully anticipated ports with tenders in which my husband would stay aboard. What we did not expect and did not receive any alerts from SilverSea in spite of their full knowledge of my husband’s disability was the embarkation and disembarkation process. Access on and off the ship was only by a steep stairway with approximately 50 steps. In order to get aboard, my husband was carried in a chair by four men. Not only was this dangerous in my opinion, but my husband was extremely embarrassed by the process. An additional note for disabled passengers: the ramp at the door way to the pool deck is not particularly wide and there is no elevator to the spa level. In spite of the staff, which was the only thing that saved this cruise, we will not be sailing with SilverSea again. Read Less
10 Helpful Votes
Sail Date: December 2015
According to American law no royalties are due for music composed before 1923. Silversea's playlist reflects that fact. Their live music is not performed by a band but by a "Quartet". No singer - none needed for a repertoire ... Read More
According to American law no royalties are due for music composed before 1923. Silversea's playlist reflects that fact. Their live music is not performed by a band but by a "Quartet". No singer - none needed for a repertoire primarily consisting of Cha-cha-cha and various nondescript. So unfortunately we had to head straight for our cabin after dinner. If you don't like listening (or dancing) to music from your own lifetime performed by a band, and if you prefer your parents' and grandparents' music, Silversea may be the right option for you. In that case here are our observations: Like other reviews say the ship is dated but it is of course from 1995 so you cannot expect style and comfort to be from this century. What you could expect - but don't get - is a functioning aircon system. The excuse we were presented with at first was that we were in The Caribbean which is warm(!) So probably the system cools better in the Antarctic. In fairness: After a week of complaining we did get another suite where the heat was tolerable. We did two cruises back to back - 26 days total - and talked with quite a few repeat guests who complained that each year Silversea cuts away on the luxury items on the menu. We have sailed with them once before but that was 11 years ago so we couldn't say. In the meantime we have sailed 280 days with Seabourn and we found Silversea's cuisine and service to be on par. Read Less
12 Helpful Votes
Sail Date: December 2015
This was my first cruise with Silverseas and unfortunately it was not what I expected ! The ship was very " tired " and tatty in places, it is in my opinion ready for either a complete refurbishment or ready for retirement from ... Read More
This was my first cruise with Silverseas and unfortunately it was not what I expected ! The ship was very " tired " and tatty in places, it is in my opinion ready for either a complete refurbishment or ready for retirement from the fleet. Cabins are definitely in need of upgrading, carpets were in need of replacing, no tea or coffee facilities and bathrooms were cold and tired. Balcony was rusty and shabby. Service of the cabins was at best mediocre. Entertainment, Oh dear, this was one of the biggest disappointments. This did not cater for the age of the passengers on this ship at all. The 6 singers were all very pleasant but were too young and inexperienced for this cruise. No good shows, awful costumes that didn't fit and a terrible sound system did not bode well. Perry, the pianist in the lounge was excellent but that was it ! Dining, Le Champagne is not worth the extra money and to be honest the food in the main restaurant was nicer. Service in Le Restaurant was excellent and the food wonderful. Dining on the pool deck was also good and again excellent service . In short this was an enjoyable cruise but not an excellent one and definitely not worth the money. Read Less
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