While the front-facing staff on Silversea are uniformly friendly, it was evident from the start that things were out of sync. the life boat drill that left us sitting for close to an hour because it was started with boarding incomplete. A guide to take us to our life boat station that failed to do so. Menus that were missing pages or for the wrong service. Orders that were unfulfilled or ...
We picked this Alaska cruise for timing and length with our work schedules. This was my first time in Alaska and my partner's second. Alaska was amazing, the weather was perfect, the scenery amazing, people genuine. The cruise was overall was not five star. We had sailed with Silversea prior to Covid and I'm sure this had a lot to do with expectation versus reality. The pre Covid sailing with ...
This review of how bad Silversea and Silver Spirit are could go on for 100’s of pages, so here are bullet points as to why you should avoid this Royal Caribbean in disguise cruise line and like me mourn the days of great food, service, and a feeling of being wanted, valued and safe.
1. Boarding was a nightmare; they lost my booking and it turned out the had cancelled it as the ‘FCC’ dept had ...
Chaos is the basic for this experience. Not only caused by the Covid restrictions but overall there’s a huge lack of quality in service, attitude and amenities.
Considering people are paying at least over $1200,= per night, you are expecting the absolute best. What is delivered is a Royal Caribbean cut money policy where not the quality but the quantity is boss. Expect poor, poor beds and ...
Chose this cruise because of the itinerary (mostly ports we had never visited) and a prior very positive experience on Silversea.
The cruise itself, the staff, the ship, the overall experience was wonderful. However....
The pre-cruise experience was less than such. I will blame Covid. While we were aware that a 24-hour pre-embarkation test was required, which we chose to have administered ...
We have sailed twice before with SS and enjoyed it. This was prior to its buy out.
Joining the ship at Lisbon after queuing for 3 hours in passport control , we eventually found a SS rep who put us on a coach to travel to the port.
Stood for a long time in the sun in a queue that was not moving. No communication by staff there.
Once we started to move (1 hour later) the check in and ...
Have traveled with Silversea on over 20 cruises now, on most of the ships. The last time we traveled this ship was Christmas 2018. Only 4 stops, so most were sea days, however lack of any 'activites' most days and only 1 day where we were provided with an 'extra' food offering on pool meant our group were rather bored. La Terezza has stopped providing a 'restaurant' drink to start the meal and ...
This was a charter by Atlantis, an all gay cruise. It was advertised as discounted I have always wanted to travel on a Silversea ship & this was a great opportunity to do so.
This is not a large ship therefore do not expect lots of entertainment. The casino is very small. This is more about the cruise experience & the ports of call. No grand atrium. No shopping mall. I think there are ...
This was a February vacation that we normally do to enjoy some warm/hot weather.
One of our party had sailed SilverSea for an Alaska cruise, so we decided on a Caribbean cruise, originated in Barbados (not fun to travel to during the Covid era) and cruised 10 nights back to Fort Lauderdale. Believe the ship had a little over 400 passengers, so we were able to enjoy all of the restaurants and ...
Grand Voyage experience, crew moral and hotel operations significantly improved under HD Marius’s direction compared to his predecessor who lacked experience.
Pre cruise hotel stay at the Conrad were excellent. Transfer and embarkation were both time consuming and chaotic. It was hazardous from a Covid viewpoint due to lack of social distancing.
The Silver Moon is a nicely designed ship with ...