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127 Silversea Romantic Cruise Reviews

A group of 18 friends gathered for an Alaska interior trip followed by the 7 day southbound cruise. The interior part of the trip was an incredible opportunity to see animals up close in a carefully managed national park. As this is a ... Read More
A group of 18 friends gathered for an Alaska interior trip followed by the 7 day southbound cruise. The interior part of the trip was an incredible opportunity to see animals up close in a carefully managed national park. As this is a cruise review, i will focus on the ship portion but highly recommend the pre-cruise adventure. Room: We were in veranda room 908, adjoining with 906. The room was incredible - appointed with luxury linens, toiletries, decor etc. as you might expect The size of the room was great considering 3 ladies were sharing the room. The bedding was firm (i prefer plush) and slightly more narrow than a normal twin. The sofa turned into a twin bed and was made each night by the butler. The walk in closet provided plenty of room for our overpacking and offered 6 drawers and a safe. The long counter in the living area had 3 more drawers so everyone had a place to store things, along with a nightstand with drawer and cubby. The bathroom featured a handheld shower as well as rainfall showerhead. We always had hot water and water pressure. The marble bathroom also included a full sized tub, which we did not use. There were shelves in the bathroom above and below the sink. Our butler kept our Bulgari products well supplied. As shower gel was provided, they also had the "scrubby puffs" for best lather. We were able to put 2 large pieces of luggage under each "twin bed" although luggage racks were also kept under the beds. Our room was quiet and we got our exercise since the activities were usually on the opposite end of the ship. When docking, we did feel and hear the engines but it was not something that bothered us. The butler kept us stocked with champagne and kept the refrigerator full. He kept us supplied with water and even distilled water. The clock in the room was marked as having wireless charging but i did not find that to work with the iphone. I brought a small extension cord with multiple outlets for charging our appliances, apple watches, etc. and would recommend the same if you like to charge everything at once Dining: While we did have grilled lobster and caviar, 3 times, in Atlantide, we really did not enjoy the food nor its timing. Dinner hours began at 7 pm. Breakfast was unavailable after 10 am and Lunch stopped at 2 pm or sooner. Since i have cruised major lines over the years, i noted the missing "all day buffet" from other ships. We had to plan around the hours that the food would be available. This was not a deal breaker but is worth noting if you are not a planner. Food taste was nothing noteworthy as i would have expected but i am a foodie. We enjoyed La Terrazza twice for dinner (and many times for buffet breakfast and buffet lunch which was great) , Indochine was one interesting but not to the taste of our large group. Our waiter suggested serving multiple items family style (and we ordered extra short ribs which were incredible) and this was a great way to try the unusual menu. the Arts Cafe served great capuccino and lattes with little snacks all day. Spanicapolo (sp) had delicious pizza and the Grill served hot lava rocks for you to cook your own steak. We tried that one night in the rain and were surprised by how nice it was but the side items were lacking and got cold while you cooked your steak. Service: The ship has mastered service. The ratio of staff to guest was amazing. My wine glass was never empty, cocktails were always offered and service was prompt. We really enjoyed being taken care up so well. Everyone seems to enjoy the job. Spa: i had two services reserved before boarding and learned about a 3 service package on board. I added acupuncture to my massage and facial and got 3 services for $495. The individual facial and massage were $229 each and included the gratuity although i left extra. They tried to sell me something in every service but i was able to resist. This is my least favorite part of the spa experience. There are no showers that i saw but lockers are provided in a small changing room. We had amazing weather until Sitka and actually did not do our excursion and it was too late to cancel. Lots of end of summer bargains in the shops in ports, especially Ketchikan. The group really enjoyed the excursions with lots of adventures in helicopters, with dog mushers and glacier hikes. There was always plenty to do in port. Onboard, we enjoyed the last show - a Queen tribute and played (free) bingo and trivia in Dolce Vita every day at 4pm. We had great service while playing. Overall: this was my 1st luxury cruise of 15 cruises. I would probably not do it again but will look at upgrading to a suite on the major lines for a similar price. The ship was small and never seemed crowded despite the large group we had. I loved the size of this ship and it is one reason to return to Silversea. I was spoiled by the service but the food just did not wow me. I am happy to answer any questions. Read Less
Sail Date August 2019
Subject: SilverSea Cruise , Lisbon to Barcelona Unfortunately the little details were a negative. TV with a remote that has to be changed 1 channel at a time is prehistoric. 10 years past its time. also not a good list of channel ... Read More
Subject: SilverSea Cruise , Lisbon to Barcelona Unfortunately the little details were a negative. TV with a remote that has to be changed 1 channel at a time is prehistoric. 10 years past its time. also not a good list of channel offerings. 2 of 3 movie channels worked . channels 1-5 all about Silver sea. Yes they acknowledge it’s a problem. WI Fi also dated. i paid the extra $200. for premium and extra 50.00 to add 3 users. still very slow. not 21 st century. cruise advertises premium alcohol yet when we go to dinner and ask for a better wine than what is served it is an extra charge. Food was average at best. Also sorry that local fare foods were not offered. Closing invoice added $18.00 for a silver sea chosen donation. It’s not the money, It’s the fact that you added it without authorization. My first cruise and I was expecting 5 star everything. Unfortunately 3 star rating at best. The ship overall is a bit dated. Staff was hit and miss. some great, some not so accommodating. The web site pre boarding was great once logged in you could book dinners, spas, shore excursions. All this was great and easy to look at overall trip on any given day and get info and update, Problem is once you boarded this site was no longer available. said you can’t book once on board. OK but now overall schedule is gone with info. told me they know it’s a problem . Sorry. Now you must ask dress code for each day and it not only changes daily it also applies differently to each restaurant. Concierge service lacks any info for ports we stopped at. Also they were only open 2-3 hours in the am and 2-3 hours in the pm. Also not very accommodating. Overall a real disappointment for the money we paid. I in good faith could not recommend this cruise line. Read Less
Sail Date August 2019
To begin with this review, the cruise with the Silver Wind was fabulous as always. Food was great and the service could not be better. The ship need a renovation, but that happens nex year. Dining at eveningtime we prefer The ... Read More
To begin with this review, the cruise with the Silver Wind was fabulous as always. Food was great and the service could not be better. The ship need a renovation, but that happens nex year. Dining at eveningtime we prefer The Restaurant. Meals are very good and the service also. At lunch we prefer La Terrazza outside. It's so nice to sit there with a nice view. In St Peters Port the weather was the best, so nice then to have lunch outside. Service in La Terrazza exellent! Entertainmaint was also very nice, we liked the performance of the singers. Butler en housekeeping as always, very good service! Room was very clean. You may know, me and my partner sailed more then 400 days with Silversea. Why did a rated this cruise one ball? That's because of the price. I booked suite 439 (Vista) and pay including 10% off, because more then 250 days, and 5% on board booking Euro 2.254,- You may know, the last half year before this cruise, start the price was going up to Euro 4.000,- per guest excluding flight, transfer. In the Netherlands is a website for crew members for airlines workers and touroperator workers. They can booked a lot of Silversea cruises for VERY MUCH LOWER prices. There was a couple on board they had in the past worked by KLM and booked this cruise for Euro 1.700,- for a vista suite. Three days before boarding they get a message from the operator that they got an upgrading to suite 741, yes a Medallion suite. Almost three times bigger then a Vista suite. Also including free laundry. Is this normal? Of course not!!! Possible you know that pilots working with KLM had a year income to Euro 275.000,- The may also booking this cruise for this price. I call this larceny! Okay some people get discount, but that upgrading is far from right. Ans this was not for the first time. Last march this couple did a 13 day cruise with the Silver Muse from Singapore to Hong Kong. Price for a Vista Suite USD 1.300,- Once they came on board they get an upgrading to a veranda suite. First i was interested to do a cruise with the Silver Shadow from Rome to Venice in 11 days starting at september 22 this year. Price for a Vista Suite on the Silversea website Euro 7.700,- per guest. Price on www.insidertravel Euro 2.600,- for a Vista, per guest! NO WAY that we booked this cruise. Read Less
Sail Date July 2019
I wish I had read the Cruise Citic Reviews for this ship before I booked. I would not have gone ahead. Many of the reviews do not have nice things to say about this ship and they are accurate. Silversea claim that this is a 6 star ship. I ... Read More
I wish I had read the Cruise Citic Reviews for this ship before I booked. I would not have gone ahead. Many of the reviews do not have nice things to say about this ship and they are accurate. Silversea claim that this is a 6 star ship. I have done several Cruises and it is1 -1.5 stars at best. So in summary I paid a six star price for a 1 star ship. Everything on board is the cheapest of the Cheap. Even the bottled water in the cheapest they could buy. No Evian here - cheap water from somewhere in China. Cabins are rusted, no AC working, crew is not allowed to speak any other language then English and they are Latin Americans. The quality of the meals is the worst ever I have, the lowest quality and charged as a 6 Stars. Ship - Tired and Run Down. Staff - poor levels of english and you have to ask for everything 4 times Management - Don't care - we told them of our dissappointment only to be ignored - One manager organised one special meal for us and that was it. Special Requests - At first they tell they can't do special things for you hoping you will stop asking then after a while the reluctantly give in and get it for you - not what was expected on a "6 star" ship. Don't expect any pampering on this ship. They claim to have daily yoga, pilates and fitness classes - they had nobody on board to do them. This is the worst cruise I ever gone and not worth a Penny is TRASH.. Read Less
Sail Date July 2019
Just returned from an absolutely wonderful 11 night cruise on the Spirit. We had not sailed Siversea in 10 years and will definitely be returning. Our past experience with this line had not been very positive and we switched to Seabourn ... Read More
Just returned from an absolutely wonderful 11 night cruise on the Spirit. We had not sailed Siversea in 10 years and will definitely be returning. Our past experience with this line had not been very positive and we switched to Seabourn but decided to try again based on the itinerary and timing near our anniversary. We embarked in Barcelona, it was qiuick and efficient but not as wrm as Seabourn. Our first impression of the ship was “dated”- perhaps it was the color scheme but the furniture style reminded me of an assisted living facility. We then reviewed the buffet in La Terrazza but opted to have lunch in the Atlantide restaurant where we enjoyed a tasty Mahi and drank a french chardonnay. The room was less frenetic than La Terrazza and the service excellent.We finished lunch and went to our Deluxe veranda suite on the 8th floor and found our luggage had been delivered-always good to get the unpacking squared away. Once again we had the impression that the suite had a bit of a dated feel to it but the space was similar to the Seabourn line and felt familiar. The shower was larger and the tub deeper but there was only a single sink.the ame/nities were very similar and we were very happy to have a jewelry box in the safe for our items. Our butler showed up shortly after and took care of several requests including a mattress topper for the bed which was on the firm side. After unpacking and attending the muster drill we showered, dressed for dinner and went to the Panorama lounge for a predinner cocktail. The ambience is different than the Observation bar on Seabourn and both have positives. We always enjoyed a seat at the beautiful bar on Seabourn where we could enjoy the bartender’s company as well as conversation with other passengers. The bar area on Silversea is small and not a focal point of the room so we chose to sit in the comfy chairs.The Silversea lounge was just that- very comfortable chairs and a very nice dance floor. I loved having a cocktail list on the Spirit and the drinks were well crafted and presented. Our reservation the first evening was in La Dame because we could only waitlist this venue for the rest of the cruise when we tried to book our reservations back in Feb. The dinner was just perfect- excellent food with delicious options and very attentive service - the only negative was that many of the tables were set so closely together that we felt as if we were joining others rather than dining as a twosome. The other restaurants on the ship were similar with many of the tables for two placed very closely together which could be positive or negative depending upon one’s table-mates. A couple next to us was forced to engage in political banter with two people on their other side told us after the other couple departed that they did not enjoy the discussion. All of the dining rooms seem to fill up each evening and everyone seemed to make an effort to dress nicely which added a touch of elegance. On Seabourn there were fewer jackets and almost no ties. We dined in La Terrazza most mornings and the selections for breakfast were quite varied and the food delivered hot and very quickly which we appreciated when we had an early excursion. We also enjoyed room service a few mornings and one evening when we were too tired too move! and our butler brought the tray-the presentation was lovely, the orders correct, and the food hot. The food in Seishin and Indoshine were nice options and we enjoyed the ambience of each restaurant. The only dinner we did not enjoy was in La Terrazza- service was on point but the food just wasn’t appealing- we only tried it once. The Arts cafe was another plus-it offered all day snacking items and we loved the option of bringing some things to the room-particularly as it was right down the hall. Our suite was very accessible to the elevators, the lauderette (which I used once,) the Arts Cafe and the pool. The only negative was the sound of furniture scraping across the deck above us- not a gigantic nuisance but I would probably go for deck 7 instead of 8. The ship’s excursions were very interesting and not overly crowded- there was always space on the bus to move around. Overall I would say that Silversea had better food and service and we really enjoyed having the services of a butler. Seabourn has prettier and more up to date venues and better entertainment. We liked the glamour of dressing for dinner on Silversea but did not like the surcharges for some of the restaurants. The welcome on Seabourn is more vibrant while Silversea is more subdued. Many of the guests on Silversea have sailed numerous times with the line and we are pleased to say that we shall be repeatIng with another cruise in the future. Read Less
Sail Date June 2019
The ship is in excellent condition. The cabins are very nice and very clean and the bed was comfortable. The food was excellent and high quality. Filippo Bulgarini the Maître D is very good at insuring everything is perfect. All staff ... Read More
The ship is in excellent condition. The cabins are very nice and very clean and the bed was comfortable. The food was excellent and high quality. Filippo Bulgarini the Maître D is very good at insuring everything is perfect. All staff members have a excellent attitude and really care about insuring you have all your needs and wants met. Lots of area's on the ship to relax and enjoy the beautiful views. The on board credit was very easy to use and the store on the ship had a great selection of watches and clothing. We have travelled on many cruises. This was our first cruise with Silversea and we will return very soon because the overall experience was better than advertised. The ports of call were excellent and the extended stay in some of the ports was great because you did not feel rushed. The ship arrived on time to the ports of call everyday. Read Less
Sail Date March 2019
We like the cruise it was small ship i was shock about the jogging track it didn't look like the picture . Emergency drill was get but when the crew did there they barge in room 422 that where they keep the crew life jacket . . They ... Read More
We like the cruise it was small ship i was shock about the jogging track it didn't look like the picture . Emergency drill was get but when the crew did there they barge in room 422 that where they keep the crew life jacket . . They block with rope between 429-431 & 433-435 other than that it was fine so you step over to get to the main dinner restaurant and elevator . For people confusion there was no 430 or 434 . The newspaper was a day behind unfortunately the sad part it was on the tv & in your itinerary . Free movie, free tv show episode , menu , live tv with 20 channel. The fitness centre was great so there were 2 separate and new machine call scale runner for kid to understand it like the the dog walker treadmill in Jetson . There no elevator to deck 9 . You can tour other sliver sea ship and eat for a day but be back on your original boat by 6pm. Not lot of kids around 6 with 2 babies what hear about the sliver spirt there was about 6-8 on that boat. Show room and card room was master so was the library and panorama lounge. Read Less
Sail Date March 2019
Beautiful ship with large cabins and plenty of public spaces to get away. Lots of restaurants, but food choices were somewhat limited. Like most cruises, there were minor issues along the way, but we really enjoyed this cruise. ... Read More
Beautiful ship with large cabins and plenty of public spaces to get away. Lots of restaurants, but food choices were somewhat limited. Like most cruises, there were minor issues along the way, but we really enjoyed this cruise. Embarkation seemed a bit disjointed with multiple stops. Staggered times based on suite category meant no big lines and cabins immediately ready. Our boarding opened at 2:00 pm. Don’t get too comfortable unpacking and miss lunch as the hours are limited. Welcome champagne glass and a full bottle waiting for you in the suite. We toured and photographed the ship after lunch. Disembarkation went as scheduled with full room service breakfast available (a rarity on most lines). Out of the cabin by 8:30 am, we waited until 9:15 for our group to be called right on time. Uber for two to FLL was less than $12 + tip. Why would anybody spend more for a bus transfer? Ship. So much room throughout the ship that we often asked ourselves, “Where is everybody?” Like many newer ships, this ship has the plethora of quiet places to “hide out.” Lots of elevators and stairs made it a snap to get around. Service and Amenities. Mostly what I would expect for a luxury cruise line. All-inclusive alcohol and wine flowed freely. Water, iced tea, and juice at the gangway with cold washcloths back on the ship. Friendly staff always greeted guests in passing, but don’t expect them to remember your name like they do on much smaller ships. Bulgari toiletries. All the toys in the cabin except binoculars. (I bring my own anyway.) No fresh flowers or fruit in our cabin. Clientele. Most people we met were very experienced cruisers. Some were avid Silversea clients, but quite a few were on their first Silversea cruise. A fair number of Brits. The clientele age was more varied than we expected. We quickly made friends with a lot of interesting people and enjoyed their company throughout the cruise. This is not a ship for kids, although the one 5-year old girl onboard got a lot of attention. Entertainment. Six singers and dancers did all the shows, including their solo acts. Other musicians also onboard for piano music, etc. Enrichment activities. Ira Feldman was our destination lecturer. He was very informative and approachable. We didn’t spend time doing most of the other cruise trivia, bingo, bridge, etc. We like doing puzzles and this ship could use a better location than the card room for that purpose. Restaurants. Very different arrangement than many other cruise lines and we were quite confused when trying to make pre-cruise online reservations. I’ll try to provide the information I wish I had before boarding. There is a cluster of four restaurants on Deck 4. Atlantide is the closest thing to a main dining room and doesn’t require reservations unless you have special requests. Menu only changed slightly once during the cruise. Indochine is similar with an Asian menu, but we never went there. Seishin (Asian) and LeDame (French) are the small, premium restaurants that are pricey and small. Hot Rocks (aka The Grill) is outside on Deck 9 by the pool. For lunch they serve burgers, but for dinner you cook your own food on a hot stone. Just upstairs overlooking the pool is the pizza restaurant Spaccanapoli. It’s not really a dinner restaurant, per se, but it does have a dinner menu if you want pizza. La Terrazza is the buffet converted to a sit-down Italian restaurant in the evening with both indoor and outdoor seating. Surprisingly, it had some of the best food on the ship, for breakfast, lunch and dinner. Finally, Silver Note is a nice restaurant on Deck 8 that transitions into a piano bar with dancing at night. Menus vary by restaurant, not by day, so the idea is to try the different venues if you want variety. Finally, Arts Café is a gem of a place to get snacks next to Silver Note. That is where they serve afternoon tea with scones, cake, sandwiches, etc.. Unfortunately, the amazing cakes are replaced with only chocolate after dinner. It’s a good place to get an after dinner drink. The biggest critique I have is that afternoon post-shore excursion food was limited. Waiting an hour to get a burger from The Grill or room service just doesn’t cut it when you have been walking all morning and you are starving hungry! The simple fix would be to provide more substantial food (e.g. sandwiches, sushi, fruit, cookies, etc.) at the Arts Café during the entire lull period between lunch venues closing and dinner venues opening. Food Quality and Service. We were disappointed in the quality, variety, and availability. Although we had a few excellent meals, most were just average, which was disappointing for a luxury cruise line. Appetizers were typically the best part of the meal. Our lobster tails were overcooked. Steaks were not very tender and often undercooked. Lots of good fish choices, so we ate a lot of fish. Service was too often painfully slow, sometimes taking 2 ½ hours for a three course meal. What is it about some ships and the timing of the coffee? I like to drink my coffee with dessert, but the coffee usually came 15 minutes after dessert was served and long gone. Our last dinner onboard at La Terrazza was the best food and service of the cruise. Dress code. Two formal nights and five other nights requiring jackets for men. I would prefer more nights of “country club casual” or a dress code based on restaurant venue. Wearing formal clothes or even a jacket to an outdoor pizza restaurant didn’t make sense. Internet. Finally! Free, unlimited internet. Still ship-slow and sometimes difficult to get a good connection, but at least you are not being billed for every minute. Upgrades to higher speeds and more devices were available. Self Service Laundry. With machines on every floor, we were actually able to find open machines on a sea day, which made quick work of the laundry we needed washed. Free with a confusing soap dispenser. Machine instructions were practically non-existent and also perplexing. It didn’t help that the machine labels were German and the water temperatures were degrees Celsius. Cruise lines could really help out their guests by providing no-nonsense guides in English with recommendations about which of the 14 cycles (from 20 min to 3 hours) works best for most clothes. Spa & Fitness Center. Lots of treatment rooms. We enjoyed the Thermal Suite, which was an extra package price and limited access. Silversea could take a tip from Oceania and provide free Gatorade. Smoking. This was one of our main reasons for not sailing Silversea earlier. It is now reasonably restricted and the occasional whiffs of smoke from a designated smoking area did not bother us much. Ports. Santiago de Cuba, Grand Cayman, Cienfuegos, Havana, Bimini. Most people were on this cruise to see Cuba. Almost everybody went ashore to get a chance to see it firsthand. We invested heavily in shore excursions primarily because we didn’t know what to expect in terms of access and meeting the U.S. requirements to visit Cuba. All the Cuban tours were operated by Havanatur and transportation was provided on relatively new Chinese buses with toilets (an amenity you will appreciate in Cuba where every bathroom has an attendant with their hand out for a tip). Our shore excursion guides were all high quality. Everything was on time and the three sea days were a welcome respite from touring. An unexpected extension to our time in Havana allowed last-minute shore excursions to the nightclubs and shows. Friends we met through Cruise Critic were able to book their own independent tours, but we did not have the time to do all the advanced research and booking. Tenders. This was the first Silver Spirit itinerary to Cuba so there were many learning opportunities. Particularly problematic was the tendering service. Some of the tender rides were 35-45 minutes, but this was not entirely Silversea’s fault. Even this relatively small ship was not allowed to get close enough in some of the ports to have reasonable tendering times. This caused several of us to miss evening plans in Santiago because we could not get back to the ship in time to go back for the evening shows. Havana was the only port where we used a dock, which was a real luxury after all the tendering. The one big misstep was in Bimini, where bad management of tender rotations caused an hour wait that made several of us miss our afternoon shore excursion. The ship staff accepted full responsibility and refunded our ticket prices, but it was disappointing. In summary. We’ve never taken a perfect cruise, but expectations can be high for luxury cruise lines like Silversea. However, after 18 cruises on a variety of lines, this cruise makes our top 3, with Regent and Azamara. We loved the location and size of our cabin. Now that we understand the system, we will make better dining choices next cruise. Cuba is a must see and we will be back in the future to see the progress. Overall, we really enjoyed this cruise and will be back Read Less
Sail Date February 2019
We found this trip at a great price on Vacations to go. We chose Silversea Silverwind because it was going to Cuba. We had never even heard of Silversea and were excited to enjoy this trip. We went with a group of 8 friends. We flew to ... Read More
We found this trip at a great price on Vacations to go. We chose Silversea Silverwind because it was going to Cuba. We had never even heard of Silversea and were excited to enjoy this trip. We went with a group of 8 friends. We flew to San Juan and were familiar with their port and were curious as to which slip/dock we would be loading on to. We were in walking distance to the pier and grabbed our luggage and found them right away. Here we go. So excited. It was real simple getting on and off. We loved the ship. A little bit dated but I still loved it. Silverwind is the oldest in the fleet. It was easy to get around. With it only having just under 200 passengers it was very intimate. Our cabin was perfect for us. The only struggle I had was plugging in the hair dryer. The clock radio was plugged in to the only socket on the vanity. It was hard to plug in the dryer cause it was too close to the wall with only one way to plug it in I was concerned it wouldn't work. There are 2 other plugs on the desk for charging phones. No plugs hy the beds. There were however European plugs that if we had known would have brought conversions. The bath room has a small tub/shower. The bed was so comfy better than I had ever had on any of my other cruises. Our balcony was great. The price of the cruise included the drink package and our butler would bring any bottle of choice to our room The dining was spectacular. There were 4 restaurants to choose from. The Grill is up on the pool deck, for lunch you could order sandwiches, wraps, or burgers. For dinner you needed to reserve a table and their menu of many wonderful items to choose from. We got to cook our main meal on a hot lava stone right in front of us. The laDame was the French cuisine. This one is an extra fee but well worth it. Make sure you leave 2 to 3 hours for this one. The main dining has all the wonderful foods you could dream of. LaTassra for breakfast and lunch had a buffet. Nicly furnished with a variety of foods. Also need to make reservations for dinner. The main dining was also wonderful. Every evening, each restaurant served the featured red or white wine if you wanted. The activities are minimal. The ones we did participate in were great. Entertainment was spectacular. The Voices of Silverwind were awesome. The on board credit aloud us to do shore excursions and what a treat it was. We did the panorama tours of both Santiago and Havana which were very interesting. There were no children aboard this ship. There would be nothing for them to do accept swim. We had the shipwreck snorkeling in Bimini and were disappointed when it took us 45 minutes to tender in and 1 hour to tender back out. Not enough time to do any looking around really disappointed in that. We had some rough weather a couple of nights and with this ship being small we got tossed around some but I expected that. Read Less
Sail Date February 2019
We had been on a Silversea cruise to Alazka on Silver Shadow and loved the size and service. The Muse was even better. We traveled with my Brother and his wife and it was there first Silversea experience. From the minute we arrived at the ... Read More
We had been on a Silversea cruise to Alazka on Silver Shadow and loved the size and service. The Muse was even better. We traveled with my Brother and his wife and it was there first Silversea experience. From the minute we arrived at the terminal Silversea treated us with class and diginity. We arrived at Sydney terminal at around 11am and thought we would try and drop off our luggage. We were pleasantly surprised that we were allowed to get on the ship and start our cruise. What a bonus. The service was amazing. After 2 days almost every crew member knew our names. We sat at the pool bar and ordered 4 separate drinks (Joey is the best). The next day he saw us coming and prepared the exact 4 drinks as ordered the day before. Sounds simple but it was special. The best addition that the Muse had was the pizza restaurant. We are pizza snobs and love Neopolitan style pizza. The pizza chef is from Florence but he had it down pat. Amazing Diavola pizza, almost as good as we had in Rome. We cannot say enough about the various restaurants. No complaints anywhere. I have read other reviews and we are either easy to please (Do not think so) or others may be expectting Michelin star restaurants. We spent a good amount of time at the pool deck with other couples we met and the pool staff were incredible. So many special people attended to everything we asked for and then some. The Muse has so many places to get away from it all and get an espresso, snack or a drink. The additional size of the Muse (%50 I think) compared to the 400 on the Shadow was not noticed. I could go on and on but have to go back to work. Congratulations to the Silversea team, a home run. We already booked our next cruise (On the Moon) Read Less
Sail Date January 2019
From the moment we boarded The Silver Muse we were treated like royalty. Our suite was off the charts! Our butler catered to all our needs. The tours were great, the shows awesome and the food scrumptious. If an employee saw you standing ... Read More
From the moment we boarded The Silver Muse we were treated like royalty. Our suite was off the charts! Our butler catered to all our needs. The tours were great, the shows awesome and the food scrumptious. If an employee saw you standing and you looked like you needed something they were right there to cater to all your needs. For us, our Cruise Director Vicki VanTassel made us laugh several times a day. A previous singer and( I think comedian). Or she missed her calling. She joined the show for some impromptu entertain. She actually made the show on a least one occasion. We celebrated Christmas and New Years on the ship which was totally incredible. The ship was decorated elegantly for the holidays.Our tours were well planned out and enjoyable as well as educational. We would definitely do another Silver Seas cruise. This was our second. We're hooked!! Read Less
Sail Date December 2018
Celebrating a birthday and an anniversary. We knew that Silversea would enable a trouble free voyage. Our Butler and Maid decorated our suite for the birthday/anniversary celbration with clever towel art and balloons. Our fridge was ... Read More
Celebrating a birthday and an anniversary. We knew that Silversea would enable a trouble free voyage. Our Butler and Maid decorated our suite for the birthday/anniversary celbration with clever towel art and balloons. Our fridge was constantly restocked with our favorite beverages. Our every need was cared for (including some seasickness tablets on the occasion that they were needed. The food was simply amazing with the specialty restaurant La Dame serving on eof the best meals we have ever enjoyed. While we did not take part in the entertainment at night (being early to bed folks) we did enjoy the lectures. And the Bingo. And the Trivia contests. The dining options enabled us to enjoy what we wanted when we wanted it. And when the (free) WiFi went out on deck 4 and 5 we were presented with a $300 credit. A really fine gesture for a porblem that was not foreseeable. What can I say? It is Silversea.. Read Less
Sail Date October 2018
My wife and I like small ships rather than the large cruise ships because they are more intimate and feature the ports of call as the selling point versus the large floating hotel concept. We also focus on which ports the cruise will call ... Read More
My wife and I like small ships rather than the large cruise ships because they are more intimate and feature the ports of call as the selling point versus the large floating hotel concept. We also focus on which ports the cruise will call on rather than the time of year or size of boat. This cruise was the second time on Silver Whisper, a Baltic Sea cruise being the first time. On this cruise we liked its origination port of Monte Carlo and conclusion in Lisbon. Portugal is a very interesting country to visit and we will go back. We also thought most of the ports would be very interesting, or provide access to exceptional Spanish cities. As we found out, Malaga and Cadiz allowed us to visit Granada and Seville, both the gems of Andalusia. Most of the tours were very good although on whole we thought Seabourn's tours are better. One tour to Granada was wait listed so we opted to use our travel agent to set up a private tour. Otherwise the ship's tours of Seville and Barcelona were excellent! Once you come back for a second cruise you become a member in their Venetian Society, and they hosted a remarkable excursion one evening in Barcelona that was very good! We normally try to book the larger Silver Suites which are similar in configuration to the Seabourn suites. Our suite, however, was better than the Seabourn suites by being wider and more spacious. We especially like their hot rock feature on the Pool deck, which we enjoy immensely! The October time frame was nice from a temperature perspective, but the captain skipped two ports due to high winds/seas so there is a trade off for booking at end of the season. Crew was very nice and the butler element is a nice touch not present on Seabourn. On previous trip in Baltic Sea we hit all of the restaurants, but this time, due to the presence of a wine tour group, most of the evenings were already booked. As such we were unable to compare with previous dining experience. We generally do not go to the Restaurant on deck 4. All in all a cruise that was very memorable! Read Less
Sail Date October 2018
This was our first Silversea cruise. We chose this cruise because of their unique destinations and excursions. Being a smaller ship was a plus too. First... the food was incredible; well seasoned, flavorful and well presented. So many ... Read More
This was our first Silversea cruise. We chose this cruise because of their unique destinations and excursions. Being a smaller ship was a plus too. First... the food was incredible; well seasoned, flavorful and well presented. So many choices and so many dining options that you never have to repeat yourself. Our butler was always on top of things and went the extra mile for us in locating non-alcoholic beverages for our suite or anything else we would enjoy. Our cabin was spacious, bright and airy. We never felt like we were on top of each other. The closet space was refreshingly large with ample hangars and drawers. The lectures were very interesting and there was something for everybody. Nice mix. We did not partake of many of the offered activities this time and the late night entertainment was too late night for us. We did attend the 6:15 opera and would like to see more entertainment during the matinee timeframe. Ports were fascinating and our tour guides were very knowledgeable and engaging. This was a very relaxing cruise for us where we could come away refreshed. I thoroughly appreciated the library on the 11th deck. My secret place. Professional staff from the cruise director to the room attendant. 6 stars. Read Less
Sail Date October 2018
The 5 stars are for the cruise only. The pre and post cruise services are definitely the weak link. We had booked transfers through Silversea. No one was waiting at the airport as we had been told. We dragged our luggage all over the ... Read More
The 5 stars are for the cruise only. The pre and post cruise services are definitely the weak link. We had booked transfers through Silversea. No one was waiting at the airport as we had been told. We dragged our luggage all over the airport on a wild goose chase until we found the transfer company. The pre-cruise night at the Intercontinental was a nightmare. Check in was very difficult, the fire and evacuation at midnight was handled terribly by the hotel, having our luggage picked up from our room by the transfer service in the morning was a 3 hour process. The Silversea hotel representatives were no help at all. Once we got to the port, everything changed. Embarkation was quick and easy. Our veranda cabin was perfect. Our cabin was in the “stretched” section with a nice big shower only. We loved everything about our cabin. Our butler Raphal and room attendant Larry took great wonderful care of us. Raphal even made sure we always had distilled water for my husbands cpap. Since they knew I liked champagne, they always had a chilled bottle ready for us. We tried all of the restaurants and enjoyed the food, wine, and especially the excellent service. La Dame was a very memorable meal for us! The destination speaker Corey Sandler was so informative and his tips added a lot of enjoyment to each of our stops. We enjoyed Quebec City, Bar Harbor, Boston, and Newport the most. The cruise down the Saguenay River was stunningly beautiful. It would have been nice to skip the smaller ports and have overnights in some of the nicer ports. The weather was awful due to the hurricane remnants and it was so nice to come back to our warm cozy cabin after being in port all day. We were very late arriving in New York City. Again, once off the ship, the transfer services were a mess. They took a long, out of the way route to the airport and they didn’t know which terminals were where. Many people missed their flights. We ended up getting off at one terminal and walking well over a mile to the correct terminal. If we cruise with Silversea again, we will book our own flights and hotel. Read Less
Sail Date October 2018
It was recommended to try and the dates worked into our time schedule. We thought it was a nice balance between being active and having time to relax on board ship. Having the personal Butler and maid was a very nice touch. All personnel ... Read More
It was recommended to try and the dates worked into our time schedule. We thought it was a nice balance between being active and having time to relax on board ship. Having the personal Butler and maid was a very nice touch. All personnel on the ship were all nice, helpful and extremely pleasant. It would be nice if basic excursions were included in the pricing. We were disappointed that we were wait listed on many excursions. Internet on the ship was included but it ended up costing us additional fees (unknown to us- until we got home) through our phone carrier. Our favorite port was Santorini & spending hours in Oia, and least favorite was Rhodes. In Rhodes we did an 8 hour excursion that was only fair (it included a Greek meal that was poor). We were in Port at Rhodes for 2 days and the old town was just Ok- crammed with locals trying to get you to eat at their restaurant or buy their goods. Other than that we loved all of the quaint ports (Nafplion, Rovinj, Dubrovnik, Corfu). As an aside- Getting to the ship in Venice was a horrible experience.and Silver Sea's should really address this. Clear instructions were not provided and we spent hours lugging our suit cases to the main port in Venice only to find out the ship was parked at another port 2 miles away. We were unable to find taxi for an extended period of time. We ran into others that were in the same situation. Overall it was a great experience and we would definitely do this again. Read Less
Sail Date September 2018
We sailed on this ship because of the itinerary and because we had sailed on the Silver Whisper 9 years ago -- that time the ship was exceptional and we have wonderful memories of that cruise. The ship is now showing its age and needs a ... Read More
We sailed on this ship because of the itinerary and because we had sailed on the Silver Whisper 9 years ago -- that time the ship was exceptional and we have wonderful memories of that cruise. The ship is now showing its age and needs a complete makeover - - not just a change of the carpet - - a complete makeover. It needs to be modernized both as to technology and aesthetics - - furniture and furnishings. Also, the engine room smell in the middle of the ship needs to be completely resolved! The crew and the service were the best part of our experience. The food in La Terrazza was very, very good, the food in the Restaurant was good, but not exceptional. Hot Rocks was okay - - a bit messy until the chefs cooked our meal for us. Our meal in La Dame was very disappointing - - who rolls Dover Sole? You're catering to people who have options and are blessed to experience some of the nicer things in life. Yes, we are on a cruise ship, but comparing the luxury you advertise to the luxury offered at some of the fine hotels (e.g., Four Seasons and small Relais Chateaux hotels), they are superior to you - - - you need to step up your game. We would not sail on the Silver Whisper again - - maybe a new Silver Sea ship but not a ship that is nearly 20 years old. Read Less
Sail Date September 2018
We were looking at doing a river cruise to Switzerland and thought it would be a slower pace and more intimate with the area. As I searched, the Silversea came up so I took a look and saw the size of the ships smaller and ports of entry ... Read More
We were looking at doing a river cruise to Switzerland and thought it would be a slower pace and more intimate with the area. As I searched, the Silversea came up so I took a look and saw the size of the ships smaller and ports of entry to be "real" and not cruise line manufactured. It listed the guest numbers basically the same as the number of staff members and all rooms were a suite with a butler. We had done one cruise, our first, in 2010 on a very large Celebrity cruise with over 4,000 people and were not impressed in the least. We spent a fortune on the 2nd best room on the ship, thank goodness as that was the best part of the cruise. After, we decided that cruising would not be in our future ever. Then I met Silversea! There are no words to express this wonderful overall experience. The mediterranean was a dream but we would NOT cruise with the so-called "world" thousands on the ship. We will definitely cruise with Silversea again for sure. We made many new friends due to the intimacy of the ship environment. On a less than exemplary note, I have to admit that I am not a food connoisseur and not keen on many varieties of seafood; so in the ship's defense, I am sure those whose palettes are expanded way more than mine, it was probably wonderful. I went for the experience and not necessarily the food; however what I mostly had was good. The most memorable dinner was on the "hot stone", you will have to try this...amazing. And the Ship party that was called "die by Chocolate", well, do I need to say more. Wine, wine and more wine... may I say that is was flowing whenever, however, and where ever you wanted. Specialty drinks? hmmmm masters in disguise! The cabin... just delicious! Breakfast every morning in our room was just a delight! Celebrating our 38th anniversary, our butler surprised us on the last day with a decadent chocolate cake.... a sweet treat to end the cruise. Just special in my book. The excursions, some too fast to enjoy the area and not time to shop. Sometimes too much information gets lost in the desire to explore a bit on your own. I can't say enough about how Silversea handled everything from pre embarkation and post disembarkation was utterly amazing. They make one feel like royalty and truly cared for. The hotels chosen were lovely, and this is a big deal too! Too many wonderful things to report for the Silversea cruise line! We will book another for sure in the future Read Less
Sail Date September 2018
We wanted to try the Silver Muse after hearing all about it when on the Silver Spirit. It’s amazing. I can’t actually think of anything that needs to change. The suites are lovely. We were on the eighth floor so it was quiet and the ... Read More
We wanted to try the Silver Muse after hearing all about it when on the Silver Spirit. It’s amazing. I can’t actually think of anything that needs to change. The suites are lovely. We were on the eighth floor so it was quiet and the suite so spacious. We didn’t see much of our butler but given the demands of the more elderly American passengers I think their work was cut out ! We tried every restaurant and loved them all. What makes Silverseas so different is just the friendliness of all the staff. They are definitely getting it right in terms of engaged staff. The pool area is lovely and never gets too busy apart from perhaps days at sea. They have some double sunbeds which I haven’t seen before but they are great. The entertainment was ok. The highlight was the ballet dances. A couple from the Bolshoi who were amazing. The other singers were okay but never felt very authentic to me. Now that we have experienced two cruises on Silverseas I think we have landed our choice and are looking forward to the next fabulous experience aboard the Muse. Read Less
Sail Date August 2018
We chose this cruise because we have always wanted to travel and explore Norway and Denmark. This is the first cruise we have been on and wanted it to be a good experience. We chose Silversea due to their reputation and ... Read More
We chose this cruise because we have always wanted to travel and explore Norway and Denmark. This is the first cruise we have been on and wanted it to be a good experience. We chose Silversea due to their reputation and recommendations from friends whom have traveled with Silversea. The price was high compared to other cruise lines but in the end it was worth every cent. The staff was amazing and very friendly, the food was incredible. My Wife is Gluten Free and as we informed them of this up front they were very responsive and well prepared for her dietary needs. Norway was amazing and the shore excursions were well worth it. The ship rout was such that we zigged and zagged in and around the majestic islands and fjords able to see amazing scenery. The offshore weather was a bit rough and I was amazed at hos stable the ship was, so I was told due to the stabilizers that were being used. I would do it again for sure, but would choose a different cruise so to see new sights. Read Less
Sail Date August 2018
I'm a 46 year old with a working wife and we do pretty well for ourselves. We live in an upscale suburb in the US and are members of a country club. I'm telling you this so, you have a frame of reference for the person writing ... Read More
I'm a 46 year old with a working wife and we do pretty well for ourselves. We live in an upscale suburb in the US and are members of a country club. I'm telling you this so, you have a frame of reference for the person writing this review. i.e. I know good stuff when I see it. I don't consider the Cheesecake Factory a five star dinning experience. Not that there's anything wrong with the CF. I would never take a cruise with thousands of people on board. I sailed on a smaller cruise line made up of sailing ships; you know the one. It had 180 guests on board with a Rome to Nice itinerary. It was a first class cruise and I loved it and knew I would do it again. I was a little skeptical that 600 guest aboard the Silver Muse was too many. It was not. We had a total Five Star experience from the second we landed in Rome to the second we checked bags to fly home from Venice. There were Silversea reps every step of the way. It was a completely mindless and effortless vacation. The cabin was gorgeous and spacious with a private balcony, sitting area, walk-in closet, and large bath with shower and bathtub. Our butler, Catalino, greeted us right away and was there for us all week. We told him we liked bourbon and prosecco and boom, a bottle of Maker's Mark and Prosecco were in our cabin after lunch. The ice bucket was never empty and we were always asked if there was anything he could do for us. The ship was beautiful and spotless. The staff was very friendly and attentive. The restaurants were all very good to excellent. Shore excursions were all first class with guides every step of the way. The age demographic on board was wide spread. This was not a senior citizen cruise. There weren't a ton of young children either and the few onboard were very well behaved. We met great people from all over the world and were surprised by how social everyone was. The only problem with that is, we stayed up too late every night. Many people we met were skeptical about taking a cruise and agreed with me that they would never get on a floating mall with buffets and thousands of passengers. It was unanimous among the people we met that they would all do a Silversea cruise again. So, you think you're not a cruiser? Give this one a shot and be more than pleasantly surprised. Read Less
Sail Date August 2018
We chose this cruise because of our long history with Silversea. Our last cruise on The Wind showed us a very aging ship and amenities that worried us about Silversea's commitment to excellence. The Muse was a wonderful experience ... Read More
We chose this cruise because of our long history with Silversea. Our last cruise on The Wind showed us a very aging ship and amenities that worried us about Silversea's commitment to excellence. The Muse was a wonderful experience although the lack of intimacy of the smaller ships could be felt. Looking to our future cruise selections, we may need to look at competitive lines to maintain the small ship experience. We appreciated the additional restaurant selection and the food quality was improved. The casino was very small but appeared to meet the needs of the ship. As mentioned, more should be done to help passengers with limited mobility to explore ports of call and there should be a selection of "no cost" excursions to help explore the ports without additional fees. These can add up quickly and bring the cost of the cruise into non-competitive range. We were offered an upgrade to a Silver Suite which did cost us 2000.00 but we felt this was well worth the price. We did not received any ship board which in talking with other passengers, was unusual especially the British guests who seem to fare much better than we did. Most of the entertainment was scheduled for 10pm.. way too late when morning excursions start between 8 and 9. Earlier shows allow you to enjoy the entertainment then to dinner and then off to bed. Read Less
Sail Date August 2018
we have cruised with Silversea 6 times. This cruise to the Baltics was outstanding. Stockholm, Helsinki,St Petersburg, Talinn Estonia were fabulous but Mariehamn was weak but allowed us to rest. The newly reconstructed Silver Spirit was ... Read More
we have cruised with Silversea 6 times. This cruise to the Baltics was outstanding. Stockholm, Helsinki,St Petersburg, Talinn Estonia were fabulous but Mariehamn was weak but allowed us to rest. The newly reconstructed Silver Spirit was beautiful & excellent, food was excellent & better than ever but no change of menu all week in Atlantide and Indochine so we just chose different entrees for variety. La Terraza was spectacular. We had issues with the Silversea booked air; American Airlines cancelled our flight so we traveled the next day and missed our prepaid hotel in Stockholm. After speaking with Silversea, they stepped up to the plate and assisted us for our loss.We have booked 4 additional Silversea cruises and can't wait to rejoin the ship.Service was outstanding. A perfect cruise once we got to the ship.The ship is a great size with under 600 guests. Nice chocolate desert buffet at the pool on the last evening with a great DJ. The chocolate was to die for. We do not care for the entertainment but I live in Las Vegas so I am spoiled with the world's best; I do not cruise for the weak shows. Great singers but boring shows--opera, tenors, corny productions, 1940-1950's is not my thing. Give me classic rock.They need to get into current times with the shows. Read Less
Sail Date August 2018
We chose this cruise because I wanted to cruise the Baltic Sea and my husband doesn't like big ships. I hadn't been on silversea before but I liked the itinerary and the cruising dates. My sister and her husband joined us. ... Read More
We chose this cruise because I wanted to cruise the Baltic Sea and my husband doesn't like big ships. I hadn't been on silversea before but I liked the itinerary and the cruising dates. My sister and her husband joined us. They thought the pricing was rather high and they didn't want to dress for dinner. However I convinced them it would be worth the cost and effort. After booking I was second guessing my decision because I found the SilverSea travel agent really shockingly terrible. He didn't return my phone calls or emails. I only spoke to him when I was lucky enough to reach him directly by phone. I was absolutely appalled. He never returned my sister's emails or phone calls either. Also I read some bad reviews on the chat line. Happily the cruise was fabulous in almost every way. The service was superb! Our suite was large, clean, functional and beautiful. We loved every restaurant and lounge. The decks were fantastic and the entertainment was outstanding. We had a great time in every port. The only area that didn't measure up were the SilverSea excursions. They could definitely have been much better. For example, not one of them had headsets and the groups were too large not to have them. That wasn't the only problem but I'm going into details on that. Luckily, we booked Alla Tours in St Petersburg which was excellent. Read Less
Sail Date August 2018
I Originally looked at the destination, followed by the ships proposed luxury level followed by the amenities primarily the possibilities for the restaurants. it was my wifes 55th birthday during the cruise and was planning to have ... Read More
I Originally looked at the destination, followed by the ships proposed luxury level followed by the amenities primarily the possibilities for the restaurants. it was my wifes 55th birthday during the cruise and was planning to have somthing special with a special dinner among other things. WRT to the destination and ports my evaluation is 8.5/10 WRT to the luxury level ins suite my evaluation is a 9/10 WRT to overall luxury level of the ship 8/10 WRT to the entertainement, an specially the evening show at the auditorium my evaluation is 10/10 WRT to access to the restaurants my evaluation is a 5/10 as I had been trying to make a reservation ( including a special note to my profile) since the day I confirmed my reseravtion ( clos to 2.5 months before the cruise date) I was not able to do so ( La dame restaurant). other nights I was on a wait list and this is only when I was on the ship. so generally for that portion I would not recommend Silverseas for other amenities 50/50 Read Less
Sail Date July 2018
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