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4 Helpful Votes
Sail Date: July 2018
We chose it because we were celebrating our 50 wedding anniversary They paid no attention to this fact Our pre cruise hotel package was horrible, and we had no support from silverseas. The wine is free, but if you ask for any ... Read More
We chose it because we were celebrating our 50 wedding anniversary They paid no attention to this fact Our pre cruise hotel package was horrible, and we had no support from silverseas. The wine is free, but if you ask for any wine not on “their list”. Costs more. The ports were only fair, and we had to tender 3 out of 5 The entertainment was only fair. And the casino is the smallest I have ever seen. The shopping advice was always incorrect. After we reported the bad incidents on pre cruise hotel, they kept promising to get back to us. After one week, no answer We went on one shore excursion and the guide lost us. So we had to go by foot, over 2 miles, as there was a taxi strike in Barcelona They ran out of wines after 3rd day. At breakfast. Ordered poached eggs. Came hard boiled Our room still had a bag pack and an umbrella. From previous passenger Read Less
3 Helpful Votes
Sail Date: July 2018
the sliver sea company did a great job for our cruise. the suite on deck 9 was very roomy.linens and towels were terrific. our butler could not have been nicer. whenever we asked for something the answer was always- no problem . we liked ... Read More
the sliver sea company did a great job for our cruise. the suite on deck 9 was very roomy.linens and towels were terrific. our butler could not have been nicer. whenever we asked for something the answer was always- no problem . we liked the food best in the main dining room. we didnt like la terraza-. the grill had a clever concept where you cook your meal on a sizzling platter- i was fun. la dam was definitely worth the extra expense. it is very small and the food was outstanding. we went on two excursions with the cruise- one to gasson -in st trpez and then one excursion in alghero. both were good and reasonably priced. we did other excursions by doing my own research. we brought our luggage to the pier at 12:30 and were actually able to get our id . we then went on our tour and by the time we returned to the ship at 6:30 w were able to get into our room. being able to at least drop the luggage off was great. we were pleasantly surprised at how easy the embarkation and disembarkation were compared to a bigger ship. after this cruise we could never go back to a large ship. if you are gluten free be aware that the servers can help with the menu. there were a lot of options. if you like gf bakery items at breakfast the only have bead which was usually stale and also decent mini muffings. we did order gf french toast and pancakes which were almost inedible- the ship should carry gf pancake mix- we also tried the pizza- the kitchen did a decent job but i dont think they are skilled at cooking that even though the crust comes pre made- over all i think they tried to accommodate us but they could carry some packaged schar items. Read Less
Sail Date: July 2018
I Originally looked at the destination, followed by the ships proposed luxury level followed by the amenities primarily the possibilities for the restaurants. it was my wifes 55th birthday during the cruise and was planning to have ... Read More
I Originally looked at the destination, followed by the ships proposed luxury level followed by the amenities primarily the possibilities for the restaurants. it was my wifes 55th birthday during the cruise and was planning to have somthing special with a special dinner among other things. WRT to the destination and ports my evaluation is 8.5/10 WRT to the luxury level ins suite my evaluation is a 9/10 WRT to overall luxury level of the ship 8/10 WRT to the entertainement, an specially the evening show at the auditorium my evaluation is 10/10 WRT to access to the restaurants my evaluation is a 5/10 as I had been trying to make a reservation ( including a special note to my profile) since the day I confirmed my reseravtion ( clos to 2.5 months before the cruise date) I was not able to do so ( La dame restaurant). other nights I was on a wait list and this is only when I was on the ship. so generally for that portion I would not recommend Silverseas for other amenities 50/50 Read Less
9 Helpful Votes
Sail Date: May 2017
Silver Muse Silversea Luxury Cruise - May 2017 Launched in April 2017 the newly built  Silver Muse Silversea Luxury Cruise ship. Silver Muse Silversea Luxury Cruise. Accommodating up to 596 passengers and 411 crew in the cruising ... Read More
Silver Muse Silversea Luxury Cruise - May 2017 Launched in April 2017 the newly built  Silver Muse Silversea Luxury Cruise ship. Silver Muse Silversea Luxury Cruise. Accommodating up to 596 passengers and 411 crew in the cruising world this is definitely classed as a small ship. The Silver Muse exterior design is in line with the rest of the Silversea fleet with its gleaming white structure and distinctive logo on the funnel. We cruised on its Inaugural Venetian Sailing from Villefrance to Athens in May 2017. Embarkation as always with Silversea was smooth and once at reception there are butlers and other staff to escort you to the suite. Veranda Suites  They have three types of Veranda Suite the only difference is the location on the ship. If you’re a good sailor & don't mind walking the the entry level suites (Classic) are good & better value for an identical product. If you want to be near the elevator, mid-ship or higher up then this will make the suite cost slight higher. Large, bright with a modern fresh design and colour scheme throughout. Rooms have several areas with entrance corridor leading immediately to a good sized bathroom. With toilet, bath and separate walk-in shower and one large sink. Lots of storage space is available below the sink unit and in the shelving units to the upper left and right side above the sink. (The only thing I cannot understand, they had plenty of room to install two sinks which, when traveling as a couple makes a huge difference). Towels are replaced twice daily and you have the choice of Bulgari and Ferragamo products. After the bathroom is a walk-in wardrobe, not large enough to call a dressing room but provides plenty of hanging, draw and shoe space. The safe is also in this area which is an excellent size, easy to operate and the little light inside is very handy. The bedroom area is next which was set up as a large king size, lovely soft white cotton sheets and plenty of pillows make for a very comfortable nights sleep. Bedside tables with lamp, telephone and clock/alarm, the bedroom TV is set in to the mirror. Next, the lounge area with large sofa and chair together with a good size table. A long fitted unit with a further chair and plenty of surface space plus a selection of large draws for storage. They have not fitted upper cupboards which I think has made the room feel larger. The TV is fitted in the mirror. The main issue here is that on a sunny day/evening you cannot see the picture also, the noise of next doors TV can be heard so if there was someone hard of hearing next door it may be a problem. The balcony is very spacious with two chairs with a foot stool each, very comfortable. Butler service is standard on Silversea, they provide your in-room drinks, water and other products. Also, making sure you have restaurant reservation,  basically anything else you may need during the voyage. Silver Suites  The Silver Suites located on the upper decks 9/10/11 and offer the space equivalent to two Veranda Suites and feel very roomy. Large, bright and with a modern fresh design and colour scheme through. The rooms have several areas with an entrance hallway which leads to the dining area and lounge. Lounge & dining area has a sofa with two chairs and a good size coffee table. Between the two patio doors is another unit holding a Nespresso machine, water and glasses and underneath a fridge. Opposite this is a chair & desk holding a Bose sound system, alarm clock and telephone. Finally, there is a dining table & chairs which accommodate four people. This area is large and airy with two patio doors leading on to the balcony. The bedroom area is reach through sliding doors offering a large king size bed. Soft white cotton sheets and plenty of pillows make for a very comfortable nights sleep. Bedside tables with lamp, telephone and clock/alarm, a large bedroom TV is set on the wall. One problem was the sliding doors, we had to borrow rubber door stoppers for the evening as when the ship was moving they vibrated, some attention here would be worthwhile. Moving into the next space leads to the bathroom and wardrobe/dressing room. Wardrobe/Dressing room is an excellent size but poorly designed and does not have any draws for storage. This is a complete design failure which we believe they are working on. If they do a complete redesign of this space it could be excellent. The safe is also in this area and is much smaller than the safe in the veranda suite and not really fit for purpose. As part of the redesign they should tackle this issue as well. An very spacious bathroom with superb large spa bath, large separate walk in shower and two sinks. Lots of storage space is available below the sink unit and in the shelving units to the upper left and right side above the sink. Towels are replaced twice daily and you have the usual choice of Bulgari and Ferragamo products. The toilet is in a separate adjoining room also housing a sink. The balcony is very large with two sun beds, very comfortable. They could add a small table and two chairs for outdoor sitting/dining/drinks which would enhance the experience. Butler service is standard on Silversea, they provide you in-room drinks, water and other products. Also, making sure you have restaurant reservations or basically anything else you may need during the voyage. The Silver Suite offers an enhanced range if in-room dining options and includes unlimited WiFi, laundry and dry cleaning. Eating & Drinking The choice of dining and drinking venues on the Muse are extensive and cater for most tastes. It was nice not to see the usual cruise ship main dining room but more intimate, themed venues offering a diverse range of food. Some have stated that they didn’t like the requirement to book for each evening as it loses the spontaneity of meeting people and dining with them. I would recommend making your bookings in advance on MySilversea.com (or get your agent to do it), for your desired restaurant. If your sociable and generally meet people then make your reservation for 4 people and you can change it when onboard. We found booking ahead avoided the time required to do this when you should be enjoying the ship and the Maitre’D were very flexible once on board. Atlantide (Formal) This restaurant has a really warm and elegant feel with comfortable chairs. Due to the design of the room it never felt busy or overcrowded. Breakfast, lunch and dinner are served here with different menus for lunch and evening. The menu had a excellent choice with a range of starters, six fish and six meat options for mains, a range of desserts and a cheese menu. If you are cruising for 7-14 days then this menu would be perfect. However, the menu does not change and cruises over 14 days Silversea should consider a special of the day to avoid repetition. The food quality was superb, beautifully presented and delicious in flavour, we did not have any complaints. Service was attentive but not overbearing and on the majority of evenings well paced. The sommelier was on hand and wine glasses were rarely left empty. We felt this could be considered the “main dining room” due to the more traditional nature of the menu. On future cruises we would dine here most evenings adding the other restaurant in occasionally for a little variety. Prior to dinner the Atlantide Bar was a nice intimate space to enjoy a drink. Cushions on the sofas would help with comfort but otherwise a very pleasant area. IndoChine (Informal) The dining room has a more modern feel with clean lines and surfaces, cool colours and intimate lighting. There is a small bar and seating area where you can have a drink prior to dinner, they also offer a quirky cocktail choice which are fun to try. This restaurant is only open in the evenings only. A mixture of Indian, Thai and Far Eastern dishes. We found the food delicious, well flavoured, watch out for the chillies as they do make some dishes hot. The portions are very generous and the presentation superb, a treat for the senses. One issue was the menu remains the same, after 2-3 visits we were repeating what we had on previous visits. It would be excellent if they had maybe two menus which they rotate each week just to allow for variety. Service from waiters and sommeliers was up to the usual high standard. La Terrazza (Informal) Bright and vibrant having large windows surrounding the sides & rear of the dining room. The superb Italian restaurant by Silversea offers buffet breakfast and lunch, in the evening an a la carte menu. It is well known for freshly made pasta and other great Italian classic dishes. The food is robust in flavour and uses really tasty Italian produce. Some of my favourite dishes were the risotto, pasta with veal ragu and osso bucco, always delicious. At peak times it was a little noisy and the tables are quite close together which some people may find troublesome. If however, you like that busy restaurant vibe then this will work for you. It has a large outside dining area which is superb for those warmer destinations. Service from the waiters and sommeliers was up to the usual high standard. La Dame (Formal) - $60 per person cover charge. The Relais and Chateau accredited restaurant, beautifully designed with tables set around a large glassed wine cellar. Dark woods and plush seating and superb lighting add to the rich warm atmosphere. With just a small number of tables this is a really intimate dining room. The menu is rich in content and calories with foils gras and lovely rich causes. It has a good choice of dishes and these are beautifully presented in a grand style. Service was impeccable, formal and yet a friendly relaxed atmosphere. The food in Atlantide was so good that we did not feel the $60 per head supplement represented good value. However, for intimate special celebration or event it is worth it just for the experience. Kaiseki (Informal) - $60 per person cover charge (evening only). Japanese restaurant, quite a small venue but nicely laid out. It offers both regular seating and stools where you can watch the chefs working. It is quite a unique experience and well worth a try for either lunch or dinner. Lunch offers a selection of sushi and sashimi freshly prepared by the chefs in the central work station. The food is extremely delicious and no limit to the number of pieces you want to order. Its an excellent option for the fish lover and with no cover charge at lunch time is a great option. Dinner carries a cover charge of $60 per person. In the evening the menu focuses on teppanyaki again cooked by the chefs in front of you. It is a real event and for something a little different so worth a try. It is well worth a try and makes for a very entertaining and delicious evening. Silver Note (Informal) The theme of this restaurant hints back to the days when dinner dances were poplar and it really was a pleasure to dine and enjoy superb music. The service was as always very friendly and efficient and the menu showcases some uniquely presented food (you’ll have to try to know what I mean). Superb restaurant, small and intimate with an extremely creative menu offering some delicious dishes. Added to this the nightly singer and pianist who start to perform at 9pm makes this a unique and special venue. The live music continues until midnight so this is a place to sit, eat and relax for the whole evening and highly recommended. There is a bar with stools and quite often people would wander in to sit, have a drink and listen to the music. Overall this is a little jewel of a place on the Silver Muse. The Grill (Casual) This is the pool side dining area which offers lunch and dinner menus, they also service drinks throughout the day from the bar. Lunch menu was varied and offered a superb range of hot and cold options. The salads and burgers were delicious. It is also possible to order a freshly baked pizza from the pizzeria on the above outside deck (best ever I would say). Dinner, The Grill converts to a casual outdoor dining venue with the Silversea favourite of lava stone cooking. The 400 degree stone is brought to your place setting and you cook your own choice of meat or fish. It is a unique experience and on a warm evening a great way to dine casually. Spaccanapoli (Casual) Located on the outside deck above The Grill. It is a traditional pizzeria offering casual dining, the pizzas are absolutely delicious. Freshly cooked to order, piping hot and ouzing with Italian flavour. Its a real winner and a must to visit whilst on board. Dolce Vita - Bar & Lounge, a very large area at one end is the reception and shore excursion desk. It has the feel of a large airline lounge and although very smart and stylish lacks any warmth or atmosphere. We thought Silversea would have learned from the issues with the bar on Silver Spirit which is also a little soulless. It is a shame they did not consider the merits of the bar layout on the Whisper and Shadow which have fabulous grand bar with seating in a smaller separate bar lounge. We understand after talking to Silversea staff that they plan to separate half the area and create an intimate bar space. I think this is essential to avoid Dolce Vita spending most of its time pretty empty and lacking atmosphere - watch this space. Panorama Lounge A good size lounge with plenty of seating, dance floor and bar and a large outdoor area. The dance floor is strangely located in front of the bar and away from the band/DJ. The seating could do with being a little more comfortable, I think the designers went for look rather than customer comfort. Apart from those two issues it was a nice room and the ships entertainment staff created some great events. It is popular for pre-post dinner drinks with love entertainment. Through the day time you can have a hot or cold drink in the indoor or outside areas. Arts Cafe We rather liked it in here, it was a casual lounge offer a range of hot and cold drinks throughout the day. It also has an ever changing choice of food throughout the day with some superb cakes in afternoon tea. It really is a great spot to stop and have a chat, read or just relax inside or outside. Tors Observation Lounge Another beautiful lounge for a peaceful and relaxing read or jus enjoy the view. The lounge has a bar and lots of comfortable seating, I loved this area. Venetian Lounge Where the shows are presented and is visually a very attractive look and feel. It does however have an issue, the rise from front to back is so shallow that if you are further back than row one your view is obstructed by the person in front of you. I do not know whether this is on purpose or an error but it is frustrating when you cannot see the performers. Otherwise, the sound system is superb with excellent clarity and volume. The shows we saw were excellent and the six performers were very talented. Offering group shows but also their own individual shows which added variety. Gym A large gym located near the spa with a wide range of exercise equipment. I found it a really nice space to work out. It also has a separate room for the special classes which take place. If they just get the TV and radio working on all the machines it would be perfect. The Spa by Silversea Silversea work with Elemis and offer a wide range of treatments. Alongside the regular treatments they also have a medical cosmetic treatment specialist on board for this who may wish to leave looking younger. It is a well laid out spa clean, fresh and warm decor and certainly a lovely place to enjoy and pamper yourself. It also has a relaxation room and an outdoor spa pool with views to the rear of the ship. Connoisseur’s Corner Located next to Arts Cafe, this is the cigar room, I did not use as I do not smoke but it looks very grand and comfortable. Casino - It is of a good size with the usual array of slot machines and tables for those who like to have a quick flutter (or more). Pool Deck & Jacuzzi Area Silver Muse has a wonderfully large pool desk with sun beds available on two levels. Even on a busy voyage we did not find it difficult to locate beds also they are no to close together. The swimming pool is excellent and allows for proper lengths. The pool deck also have comfortable chairs and sofas at one end where you can relax. At the other end is located The Grill and Bar with its table extending down the covered sides of the deck. It is a wonderful outdoor space, comfortable and expansive and very well designed and laid out. INFORMATION: DRESS CODE - Some confusion surrounds this subject as the arrangements on Silver Muse differ from other Silversea ships. It is actually pretty straightforward. Dress based on the restaurant you have booked which each have there own dress code. It does seem rather strange if you are in Dolce Vita lounge in a dark suit and tie and someone else is dressed in chinos and a shirt. We soon got use to just accepting that those dressed casualty were dining a The Grill. What you lose is the formal night, everyone dressed up together atmosphere which we do like. However, to be honest we soon got use to this system and it worked very well for us. GETTING AROUND THE SHIP - Although larger than other Silversea ships the Muse is still in todays cruise market small. There are plenty of deck plans in key areas and after a couple of days it was easy to find you way around. RESTAURANT RESERVATIONS - A move away from the traditional model of a main dining room where no booking is needed. I would always suggest you book your dining venues on mysilversea.com as soon as the bookings open 90 days prior. If you are a couple who like to meet people and invite for dinner then book a table for 4, you can change around when on board. We booked each restaurant on a rotation basis before we boarded and changed them around when we were on board quite easily. We now know the ship so will book accordingly. TENDERS/PORTS - We had no issues with embarkation or disembarkation, the tender services were excellent and the new tenders are very nice indeed. Those less able bodied may find the steps to reach the tender challenging but crew are available to help. CONCLUSION The Silver Muse is a superb addition to the Silversea fleet. It is well laid out and offers spacious accommodation in large, well designed suites. The choice of dining venues really enhances a voyage as each one offers a different experience in food, decor and ambiance. The range of bars also allows for more choice and variety of experiences. The outdoor areas for sitting, sunbathing or dining a numerous and beautifully laid out. Silver Muse is a must do ship to try offering truly Five Star Luxury all inclusive cruising experience. Read Less
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