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244 Silversea Mediterranean Cruise Reviews

This cruise was chosen for a combination of itinerary and lifestyle. We wanted to sail Silversea again, and this itinerary ticked all the boxes. Here is a small review of that cruise, 3930 Piraeus round trip. Several factors are ... Read More
This cruise was chosen for a combination of itinerary and lifestyle. We wanted to sail Silversea again, and this itinerary ticked all the boxes. Here is a small review of that cruise, 3930 Piraeus round trip. Several factors are worthy of mention .... some good and some bad. BOARDING PROCEDURES Nothing but complements. Less than 15 minutes from exiting the taxi to relaxing in the lounge. ACCOMMODATIONS: The suite was clean, tidy and well presented. It could be argued that the style was ‘dated’ but that is a matter of opinion. I am surprised that there were no USB plugs in the suite. Perhaps this could be considered for the future? CATERING: This would be my main area of concern. La Terrazza: At breakfast and lunch, once it started getting mildly busy the staff were unable to cope. The buffet area is far too small and long queues frequently formed. I understand that enlarging this area is NOT on the agenda. Having been seated, service was again, at busy times, particularly slow, sometimes non existent! On one occasion we gave up and left. The small serving area did not allow for any Ice Cream so that was a special request ... with the appropriate wait. The main concern in this restaurant was hygiene. For the first few days the area was infested with flies. The main restaurant area had several but more concerning were number flying around in the food service area and on the food itself. This problem however was overshadowed when my wife found to her disgust and dismay a live caterpillar on the lettuce in the buffet area. This matter was raised at the time and apologies were made. This level of hygiene totally and utterly unacceptable. On an evening the restaurant was exceptional. Service was prompt and the food was excellent. MAIN DINING ROOM: Generally speaking the service, at breakfast and lunch, was far superior to La Terrazza, but again, on an evening, once it started to get mildly busy the service went into meltdown. It was not unusual to be ignored for twenty minutes. On the positive side we did ask for two ‘special’ dishes which were excellent. A Chateaubriand (for two) and a Beef Wellington ( for one). One ‘corked’ wine Read Less
Sail Date October 2019
This was our fourth Silversea cruise in an Owner’s Suite. All four were on different ships: Silver Shadow, Silver Muse, Silver Spirit, Silver Whisper. This cruise was the Mediterranean at the end of October. This was Silver ... Read More
This was our fourth Silversea cruise in an Owner’s Suite. All four were on different ships: Silver Shadow, Silver Muse, Silver Spirit, Silver Whisper. This cruise was the Mediterranean at the end of October. This was Silver Shadow's last cruise before its refurbishment. So, it still had the u-shaped bar which I prefer (see pictures if you are unfamiliar). I hope they don't pull it out during the drydock. Even though it was the final cruise, we did not note any major deficits. We were generally very happy with this cruise. We had the best butler we have ever had. At this point we know how we want our room stocked (we make a list of our needs before the butler introduces himself). One need I have is San Pellegrino. We asked once and were thereafter never without three bottles. He even brought a new bottle of Bourbon we he noticed that my first bottle was getting low. Coincidentally, it turned out that a guy I had worked with years ago was on the same cruise. We became reacquainted, and my wife and I thought it would be nice to host a little cocktail party. Our butler did a magnificent job of organizing it: Caviar, other canopies, champaign. We turned planning our dinners over to the butler. Every day, I simply asked him where and when we were eating, and he told us. I don't know if that fell into his job description, but it worked well for us. That solved my frustration with the Silversea reservation process (which basically is, set your alarm for midnight on the day online reservations open--months before your cruise--or you will miss the window of opportunity). I am in the process of adjusting my expectations of cruise ship luxury dining experiences, from what I expect at a land-based restaurant. Here is an example of what I mean. We frequent a fine dining Italian restaurant near our home. (For level setting purposes, fine dining means we expect to spend about $250 on dinner.) Last time we visited our local restaurant, I told the waiter that I wanted one of the veal dishes, but that I was craving some fettuccini Alfredo. The waiter's response, "I will make that happen." I got veal with a side of fettuccini Alfredo. Rather than bore you with a transcript of the same exchange on Silversea, suffice it that I have finally accepted that such personalized service cannot be expected on a cruise ship. But there were some minor lapses that fell below Silversea standards. One night at dinner the waiter didn't bother clearing our table before thrusting the dessert menu into our hands. Thirty seconds later he was standing there asking for my dessert order. I hadn't even glanced at the menu. Silversea offers its own sparkling water, which is fine for me, except that on this cruise, it was consistently flat. So, I started asking for San Pellegrino. I had to remind every waiter, every time I needed a refill what I was drinking. One amenity that Silversea offers in its Owner’s Suites is free laundry service. (The other three, Seabourn, Crystal, and Regent don't seem to include that.) We only bring carry-ons (yes that is correct, an 11-night cruise, and 5 extra nights with only two carry-ons--if you want to know how that is done, message me). Free laundry service makes that easier. Nonetheless, we have decided we should not become married to Silversea without at least having a baseline. So, we have booked a Seabourn cruise for next March. Seabourn does not include laundry service with their Wintergarden Suites. We have guesstimated that paying for laundry will add $300 to the cost of the cruise. Read Less
Sail Date October 2019
My wife and I were very excited about our first cruise with SilverSea. We like the smaller ships and had seen that they were focusing on a high quality food experience. Combining a trip to Italy with this cruise seemed like a wise ... Read More
My wife and I were very excited about our first cruise with SilverSea. We like the smaller ships and had seen that they were focusing on a high quality food experience. Combining a trip to Italy with this cruise seemed like a wise decision. However, we were disappointed with the outcome. Let me illustrate some of our experiences, both good and bad on the cruise: Embarkation was smooth and efficient; Our cabin was top shelf; roomy and very comfortable; Ship was fresh with a few areas lacking but overall good; Our assigned butler was annoying; after awhile it seemed that his interest in providing service was all driven by his interest in getting an additional gratuity; very insincere attitude; Overall, the staff seemed disengaged; for many, they were finished with their tour of duty and were anxious to get home; The focus on the quality food experience seemed good because many dining options were offered; much got lost in this regard since most of the dining options had limited menu choices (not necessarily an issue) until you realize these options did not change much for the entire cruise; Excursions were good; varied options; generally, good, knowledgable guides; Overall, the guest experience was below average; Let me offer two separate experiences which sums up our impression of the service and onboard experience: Prior to an excursion, I stopped at the bursar's desk to get smaller bills for tipping our guide and driver; when I asked them to "break" a $50 Euro bill, I was informed that they had no euros on board; they only dealt with American dollars; seemed very odd since we were traveling in Europe; the attitude of the staff member came across like "I really don't have the time to get this for you." On one day when we had not pre-planned an excursion, we decided last minute to see if we could get to do one that sounded interesting; that morning, we went to the reception desk and inquired if there was space available; the person at the desk informed us that she didn't work for the cruise line but if we made a written request, someone would get back in touch; 2 hours later, we had heard nothing; went back to the desk and were told someone would be in touch; 1 hour later - nothing; went back to the desk to inquire and was told we should take the tender in to port and check with the SilverSea rep there - really?; they could not (would not) communicate to determine if space was available?; when I asked "What if there is no space?" I was told we could stay in port or take the next tender back to the ship; I could go on but these experiences were very indicative of the overall attitude of the staff/service. If it were not for the stateroom, the rating would have been 1 Star. We tried SilverSea and came to the conclusion that even though the room was great, we would not be return cruisers. Read Less
Sail Date September 2019
This was sold to us as a top of the range 5 star luxury cruise...it's not, it barley scrapes into 4 stars. Food :- Lacked continuity, sometimes OK, Breakfast in the Terraza was pretty poor and this ship gets my vote for serving the ... Read More
This was sold to us as a top of the range 5 star luxury cruise...it's not, it barley scrapes into 4 stars. Food :- Lacked continuity, sometimes OK, Breakfast in the Terraza was pretty poor and this ship gets my vote for serving the worst breakfast coffee I have ever had in the world. The food we paid for in La Dame was very good, is there a reason this does not happen in all the other eating areas. Also apart from one area you book in advance for other venues, unaware of this to begin with when we tried to book we were put on a waiting list and rarley got in. So disappointing food all round really. Cabins:- very nice but dated, I do believe this ship is going in for a refurb. Excursions ;- Who would pay a whopping $799 dollars yes $799 for a private car for 4 hours, your havin a laugh. All shore excursions were hugley overpriced. The staff were all very good and helpful, we didnt really need a butler so didn't bother ours very much if at all. Drink selection was excellent, the champagne flowed freely and was good quality. Entertainment was fine..better when they kept it simple and just had a bit of a disco on the deck....what you would expect really. Our problem with this cruise was that it was oversold and overpriced, Had I paid a couple of thousand less then I would have said it was OK but this is not 5 star and shouldn't be sold as such. Dressing people up in tailcoats and white gloves doesn't make it 5 star. Send your management to an Oberio or Four Seasons hotel to find out what luxury is, and send your head chefs along as well. So approach with caution and would I go again, clearly not. Read Less
Sail Date September 2019
Subject: SilverSea Cruise , Lisbon to Barcelona Unfortunately the little details were a negative. TV with a remote that has to be changed 1 channel at a time is prehistoric. 10 years past its time. also not a good list of channel ... Read More
Subject: SilverSea Cruise , Lisbon to Barcelona Unfortunately the little details were a negative. TV with a remote that has to be changed 1 channel at a time is prehistoric. 10 years past its time. also not a good list of channel offerings. 2 of 3 movie channels worked . channels 1-5 all about Silver sea. Yes they acknowledge it’s a problem. WI Fi also dated. i paid the extra $200. for premium and extra 50.00 to add 3 users. still very slow. not 21 st century. cruise advertises premium alcohol yet when we go to dinner and ask for a better wine than what is served it is an extra charge. Food was average at best. Also sorry that local fare foods were not offered. Closing invoice added $18.00 for a silver sea chosen donation. It’s not the money, It’s the fact that you added it without authorization. My first cruise and I was expecting 5 star everything. Unfortunately 3 star rating at best. The ship overall is a bit dated. Staff was hit and miss. some great, some not so accommodating. The web site pre boarding was great once logged in you could book dinners, spas, shore excursions. All this was great and easy to look at overall trip on any given day and get info and update, Problem is once you boarded this site was no longer available. said you can’t book once on board. OK but now overall schedule is gone with info. told me they know it’s a problem . Sorry. Now you must ask dress code for each day and it not only changes daily it also applies differently to each restaurant. Concierge service lacks any info for ports we stopped at. Also they were only open 2-3 hours in the am and 2-3 hours in the pm. Also not very accommodating. Overall a real disappointment for the money we paid. I in good faith could not recommend this cruise line. Read Less
Sail Date August 2019
Overall, the cruise was very enjoyable. The ship was nice, the staff was very pleasant and professional, and the ports that we got to visit were lovely. This wasn’t our first cruise, but it was our first cruise on a smaller ship (382 ... Read More
Overall, the cruise was very enjoyable. The ship was nice, the staff was very pleasant and professional, and the ports that we got to visit were lovely. This wasn’t our first cruise, but it was our first cruise on a smaller ship (382 passengers) and I’m hoping it won’t be our last. There was no queuing for anything and everything ran smoothly. I’m hoping to stay away from the bigger ships (we have previously been on ships that range from around around 2500 to about 6000 passengers) now that we understand the small-ship difference. OK enough with the background…. The Ship: I thought that the ship was well put together. Some commenters have said that it’s “showing its age”, but I didn’t notice anything serious and felt that, cosmetically, it has been kept in good shape. I imagine that the upcoming refurbishment will add the shine that people may be expecting. The Problem: In summary: shortly before setting sail from Civitavecchia, there was a serious problem with an engine which caused a shutdown in some of the key electrical systems. As a result, power was lost to parts of the ship, including the galley and, for a while, the air conditioning. Long story short, we understandably could not depart port on schedule, and dinner options were reduced to a bland sandwich or (I’m guessing) the salad/vegetarian options available from the sandwiches fixings. Based on the price of the cruise, we have started calling these the “$1,000” sandwiches. We were stuck in port until 6:00pm the following day, which resulted in a modified schedule to the overall cruise (no overnight in Sorrento and no stop in Amalfi). They did hastily organize some bus tours of Rome for the day that we were stuck in port, but having just come from Rome (where we had done a bus tour) this was not an attractive option. During the port day, we did try to see it as a “sea day” and just hung around the ship (although some of the passengers were decidedly annoyed with this). Our main problem was with the Silversea response, or lack thereof. The Captain gave the mandatory “no option but to fix the problem” announcements (which we agree with), but the Silversea corporate reaction was non-existent until we reached out to them. We have had 4 hour flight delays that have resulted in communications from the airline, but a 24-hour delay in a “luxury” cruise was met with radio silence from management. When we did reach out to them, they gave a lukewarm apology and a rebate on a future cruise, which may or may not be used. The bigger issue is a complete breakdown in customer service. There should have been proactive outreach from the corporate office. I understand that the Captain had to keep the ship in port until he was certain that it could sail, but it was not an “act-of-God”, it was an equipment failure, which resulted in them not being able to deliver the product that they sold to the travelers. This lack of communication left a bad taste in our mouths. Silver Suite: I thought that the suite was great. We have been in larger suites on other ships, but in reality this suite had all the space you need. Lots of closet space, a nice bathroom, and a very nice separate bedroom. The only notes would be that the balcony was a bit small, which would have been okay, but the furniture on the balcony wasn’t great, so it felt more humdrum than it should have. The second note would be that the sofa was on the small side, and at 6’1” it was a bit tight for my afternoon nap (granted, this is definitely a “first world problem”). The TVs in the suite also need updating - they were often a pain to turn on and off. Other than that it had a nice bar that the butler kept stocked and added treats like M&Ms to the room on a daily basis. On that note, I can’t say enough about the butler service, which was truly wonderful. The butlers are both everywhere and nowhere at the same time. Always there when you want them, but remarkably unobtrusive. The same can be said about the steward, who kept the room immaculate. This suite also came with laundry service, which was great because we were able to have our clothes washed for the second part of our trip before we left the ship. Our suite was next to the service stairs, and while I could hear people going up and down the stairs, it didn’t bother me at all. Meals & Drinks: I thought the meals were fine. For a luxury cruise, the food wasn’t demonstrably better than we have had on other ships. I should note that we never did get around to dining in the upscale “La Dame” restaurant, but we ate at “The Grill” one evening, which was pleasant (but a little hot...no pun intended), and at “La Terrazza” on another night. We had breakfast in-suite most mornings, but when we did have it in the restaurant, it was (again) fine. All of that being said, the service made the difference for every single meal. The wait staff, like the suite staff, was exceptional. I should mention that the ship does have a strict dress code after 6pm, and I saw a few men who didn’t have jackets be provided with jackets for dinner. I wasn’t really happy with the choice of alcohol on board, as they seem to carry mid-shelf options. While I don’t expect them to carry top shelf as stock, I did expect they would make some effort to cater to their price-point. As a rum drinker, maybe a Europe voyage is not the place to get better quality rum, but if you are expecting top-shelf options, be aware that you may have to compromise or pay extra. That being said, It was fine and there’s no lack of drinks on board. Ports: We were scheduled to have stops in Rome, Sorrento, Amalfi, Trapani (Sicily), Cagliari (Sardinia), Palma de Mallorca, Valencia, and Barcelona. Rome: Rome is lovely. It is very easy to get lost in the tiny streets and discover beautiful buildings and great places to eat, which is pretty much what you want. While it was peak season and there were clearly a lot of people around, it never felt truly crowded. Note that if it is your first time in Rome and you are going on a cruise, the city is over an hour from the port, so plan accordingly. We stayed in Rome for 24 hours before the cruise but could have easily enjoyed a few more days there, just strolling around. Our favorite restaurant “Vini & Cucina” was a great little find close to the Pantheon. Sorrento: Sorrento is a lovely little town, we did a day trip to Pompeii, which was stellar. Had some great gnocchi at Il Pozzo, and wish we would have been able to spend more time, but this stop was cut short due to the issues with the ship. AmalfI: We were looking forward to just chilling in Amalfi, but we had to skip it completely due to the ship issues. Sicily: We did a day trip to Erice, which was the “unexpected gem” of the cruise. A definite must. Lots of walking, but just a lovely little town. It’s sort of like Pompeii, except instead of being a town that was frozen in time by a volcano, it is a town that is timeless. Sardinia: We did a boating trip here as we both love swimming and snorkeling. One issue with this excursion was that we thought that it was billed as a trip where you could swim and snorkel, but there was no snorkel gear provided, and the area where they anchored really had nothing to see. That being said, it was a lovely sailing trip that we would not have traded for another excursion. The captain pretty much knew only four words of English “Jump” (for jump off the boat), “Swim”, “Drink” and “Eat”, so he knew the basics for the trip. HIs wife was better at English, but not fluent, but that’s part of the fun. Malllorca: We did a bike trip with Palma Bicycle Tours around the Old Town and loved it. Great place and great guides; we had all levels of cyclists with us, from great cyclists to people who hadn’t ridden in 20 years. Valencia: Loved it, even though we only went to the Cuidad de las Artes y Las Ciencias. As a side note, for both Valencia and Barcelona, Catalan is the local language. Between my wife and I, we speak five languages reasonably fluently and learned some Italian for this trip - but Catalan is a language unto itself, which we both really enjoyed - even though we could barely understand it. Barcelona: I’ve always wanted to see the Sagrada Famila and it’s an incredibly amazing cathedral. Overall it’s a lovely city, but it’s overrun with tourists and the locals are starting to speak out about it. I counted anywhere from 4-5 very large cruise ships coming in each day, and many of these have Barcelona as their start or end point. My rough guess is that this puts 10-15k new people in Barcelona every day during the high season, then you add all of the other tourists that all want to see the same things, and I think Barcelona is close to a breaking point. Hopefully they manage this before things start breaking down. We did have a lovely meal of beer and tapas at an "off the beaten path” restaurant that was great and mind-blowingly cheap. We also had one of our favorite meals of our trip there, overlooking the city, at Restaurant Martinez. Read Less
Sail Date August 2019
We chose this cruise from London to Lisbon a segment of the complete cruise to Barcelona as a back up to our Scenic Eclipse Cruise which was cancelled due to the new ship having construction delays and us already having vacation time ... Read More
We chose this cruise from London to Lisbon a segment of the complete cruise to Barcelona as a back up to our Scenic Eclipse Cruise which was cancelled due to the new ship having construction delays and us already having vacation time booked from work. We stayed in London a few days prior at the ship hotel Conrad which was a beautiful hotel in a great location walking distance to Buckingham Palace. The transfers went smoothly, and we were on the ship for a nice lunch on the terrace. The rooms were ready around 2pm. We had a veranda recently updated but you can still tell this is an older ship the furniture wood had lacquer peeling and looked tired, but the bed was comfortable and the bathroom had two sinks and great shower with great water pressure they laid out the configuration with two beds but we had requested one, minor issues easily fixed by the great room staff . The crowd was on the older side we were in the minority being in late 40's early 50's most were in the 60's or older. There were some "younger" couples we met and some multi-generational families onboard. Gym was small but adequate in the back of the small spa/sauna. We did boot camp with the trainer which was a challenge but fun on a rocking ship! The restaurants were good Le Dame was amazing but a very small space and extra cover charge. The drinks were premium and all inclusive. The boutique was small but had nice items to shop. Internet was included and spotty at times but worked for basic emails etc. Casino had basic games with a small bar and friendly staff. Entertainment was basic cruise ship with a few singer dancers and a guitarist and pianist. Seems like most people went to bed after the show ! The ports were fun and we did excursions in all of them since most were new to us. Biking in France was a lot of fun! The excursions are extra and not included in cost like Regent which to date has been our top cruise line although this is a close second because of the staff and service! We got off in Lisbon and stayed there for a few days. What an amazing city! We picked our own hotel the One Palacio da Anunciada great location in Lisbon five star amazing breakfast and staff. Overall we were very satisfied with our first Silversea cruise. Read Less
Sail Date May 2019
It should be the first cruise and should be a great experience. On closer inspection, the ship was outmoded, worn and not up to date. Data transfer to iphone or laptop a sheer catastrophe. The bed width (we had twinbeds) only 80 cm - with ... Read More
It should be the first cruise and should be a great experience. On closer inspection, the ship was outmoded, worn and not up to date. Data transfer to iphone or laptop a sheer catastrophe. The bed width (we had twinbeds) only 80 cm - with a little swell you threatened to fall out. There should be a butler individually available to each cruise guest (which was mathematically completely impossible) - but that per Butler 15 guests were to look after, shows how rarely one had "his" butler actually available. The entertainment events were rather of moderate quality. Good were the mostly Filipino staff in the cabin cleaning and in the service of the three restaurants. In this overall form you can not advise a trip on the SilverShadow.A clear difference was also noticeable when offered dinner in the inclusive restaurant "the restaurant". We ate there twice and in both cases the food was extremely salted and we let things go back. Good were only the food in the two restaurants, where the drinks were charged separately. Read Less
Sail Date May 2019
We just returned from a Silverseas sailing on Silver Spirit from Barcelona to Rome. It was our first time with Silversea. I would give this cruise a mixed review. Likes: I liked our specious suite and the service was quite ... Read More
We just returned from a Silverseas sailing on Silver Spirit from Barcelona to Rome. It was our first time with Silversea. I would give this cruise a mixed review. Likes: I liked our specious suite and the service was quite good.  Dislikes: The dining options are rather limited. I did not like the fact that dinner started late- 7pm at the earliest.  And, I also thought the dress code on non formal nights was too formal. There was also no casual dining options in the evening except for room service. The shows were also on late - at 10pm. I would prefer the option to eat at 6 and go to a show at 8 or even 9. Also, I got ill- food poisoning. I am pretty sure it was from an oyster in the lunch buffet. I was sick all night, and then quarentined all the next day. After I recovered I was fine the rest of the trip. While I enjoyed luxury crusing, I don't think I would do Silversea again as I would prefer earlier dining options/earlier shows/less formal dining options. Read Less
Sail Date April 2019
My wife and I like small ships rather than the large cruise ships because they are more intimate and feature the ports of call as the selling point versus the large floating hotel concept. We also focus on which ports the cruise will call ... Read More
My wife and I like small ships rather than the large cruise ships because they are more intimate and feature the ports of call as the selling point versus the large floating hotel concept. We also focus on which ports the cruise will call on rather than the time of year or size of boat. This cruise was the second time on Silver Whisper, a Baltic Sea cruise being the first time. On this cruise we liked its origination port of Monte Carlo and conclusion in Lisbon. Portugal is a very interesting country to visit and we will go back. We also thought most of the ports would be very interesting, or provide access to exceptional Spanish cities. As we found out, Malaga and Cadiz allowed us to visit Granada and Seville, both the gems of Andalusia. Most of the tours were very good although on whole we thought Seabourn's tours are better. One tour to Granada was wait listed so we opted to use our travel agent to set up a private tour. Otherwise the ship's tours of Seville and Barcelona were excellent! Once you come back for a second cruise you become a member in their Venetian Society, and they hosted a remarkable excursion one evening in Barcelona that was very good! We normally try to book the larger Silver Suites which are similar in configuration to the Seabourn suites. Our suite, however, was better than the Seabourn suites by being wider and more spacious. We especially like their hot rock feature on the Pool deck, which we enjoy immensely! The October time frame was nice from a temperature perspective, but the captain skipped two ports due to high winds/seas so there is a trade off for booking at end of the season. Crew was very nice and the butler element is a nice touch not present on Seabourn. On previous trip in Baltic Sea we hit all of the restaurants, but this time, due to the presence of a wine tour group, most of the evenings were already booked. As such we were unable to compare with previous dining experience. We generally do not go to the Restaurant on deck 4. All in all a cruise that was very memorable! Read Less
Sail Date October 2018
Last year we took our first cruise on Silversea to Alaska. Since our experience last year was so enjoyable, we booked a Mediterranean cruise for this year. We weren't disappointed. The food, dining room service, cabin service, ... Read More
Last year we took our first cruise on Silversea to Alaska. Since our experience last year was so enjoyable, we booked a Mediterranean cruise for this year. We weren't disappointed. The food, dining room service, cabin service, bartenders were great. We only went to the main dining room and La Terrazza. The previous cruise we tried the outside hot rock experience...which is when the passenger cooks their own steak or seafood. It looked like fun, but we prefer the chefs to cook for us! Most of the wines were good. Ports of call were beautiful. Massages were unbelievable, and I'm picky. Embarkation was flawless. Debarkation was even better...they are very organized with the luggage. We enjoy the smaller ships...no crowds anywhere! Gratuities were inclusive of our fare, which is nice. Alcohol is also included. Room service was excellent, always on time...I enjoyed Eggs Benedict almost every morning. All in all, it was a great time! Read Less
Sail Date October 2018
Before going on this cruise, I read several negative reviews that made me quite nervous. We had originally chosen silversea due to reviews of excellent service and dining. Then we read the reviews criticizing just those aspects. Well, ... Read More
Before going on this cruise, I read several negative reviews that made me quite nervous. We had originally chosen silversea due to reviews of excellent service and dining. Then we read the reviews criticizing just those aspects. Well, it turned out our original hope was fully realized. The service was excellent and the food was outstanding. We enjoy leisurely dining which is the style most available in the evenings when the buffet disappears; some may have felt it was too slow. However, after seeing how hard people tried to please us, I think if we had asked to have courses brought more quickly, they would have done so. The menu was varied each evening, and the ship has an "all day dining" menu that can be ordered in any restaurant venue if the daily choices don't appeal. This is also the way to get meals when restaurants are closed; the order will be served in your room or in any public venue (like the pool, panorama lounge, etc.) This allows a lot of flexibility although in a way different from many cruises that have buffets open more throughout the day. We found all the dining venues to be good, but particularly enjoyed lunch at LaTerrassa and the Main Dining Room in the evenings. Finally, we thought the Voices of Silversea, who provided several shows, were the most talented group we have seen on any cruise. The productions may not be as "big" as some larger ships, but the quality was higher. Read Less
Sail Date October 2018
We have sailed with Silversea before and really loved it. This cruise was no different. Great Accommodations, Great Excursions, Awesome Crew and we love the fact that it's all inclusive.The captain and crew kept us up to date on all ... Read More
We have sailed with Silversea before and really loved it. This cruise was no different. Great Accommodations, Great Excursions, Awesome Crew and we love the fact that it's all inclusive.The captain and crew kept us up to date on all activities, embarking and disembarking procedures as well as up to date news regarding the cruise. The food was very good and the selections were great! The facilities on this cruise whether they were dining, exercising, using the library or anything else were always in clean, working order. The Reception Crew and Concierge Crew were always very helpful and informative and willing to go out of their way to accommodate your needs and requests. The excursions offered through Silversea were plentiful and covered everyone's wishes. We actually spent our Honeymoon on the Silver Whisper in 2005 on a Caribbean Cruise and even though I didn't think it could be done I think Silversea did make some slight adjustments and improvements. It was just a delightful cruise and vacation. Read Less
Sail Date October 2018
This particular cruise was an absolute failure in terms of delivering on any of the marketing made on their website or in their expensive shiny brochures and I do not think I will ever sail on Silversea again. Where to start? First of ... Read More
This particular cruise was an absolute failure in terms of delivering on any of the marketing made on their website or in their expensive shiny brochures and I do not think I will ever sail on Silversea again. Where to start? First of all, we are well experienced as cruisers, and as travelers, have refined palates and are all lovers of fine wines...so we did have a standard of expectations here, mostly as set by Silversea themselves on the website, in their brochures etc. We really did have the expectation that this would be a really high end cruise with superb food, wine and service. First of all our "personalized Butler service". Our butler showed up in the suite to say hello (our wonderful service attendant was there however with his excellent smile and unfailing good nature) at least 2 hours after boarding. Informed us he had 15, yes, 15 cabins to service so was busy. Yep, busy. Over 9-10 days he delivered breakfast twice...the second time it arrived stone cold with one rock hard cardboard waffle and cold congealed eggs..and he served it to us! There was no time to get a replacement (needed to join a tour in port) but it was obvious that our order had sat around for a long time before it was picked up. There was a nice soap selection presentation and one evening a small anniversary cake delivered with balloons to our suite, something all cruises do, which was nice. Our so called luxury mattress was just terrible to sleep on , so uncomfortable and on the day of the LAST NIGHT they informed us they were changing all the mattresses on our deck. We were NOT impressed with their ill timed announcement...they really should have saved the mattress switch for disembarkation day...because we got off this "premium" luxury cruise KNOWING that we slept badly on a mattress in need of change out. Oh, except for one night..thanks. The suite was very nice, lots of room in the bathroom, great walk in clothes storage, lovely living room space and very nice quality towels, robe etc. Slippers we referred to as our surfboards, rather giant sized for sure. We were very pleased with the space of the suite. I think our biggest let down was food quality and inconsistency. SO inconsistent. The sole exception to this was the morning walk through buffet, which was fresh, delicious and beautifully varied. The waiters took made to order egg orders. Desserts across all venues on the entire cruise were sub par to say the least (and just name ONE cruise line where gorgeous desserts aren't a feature. This ship offered mostly some form of a ganache pudding like filling served in some dessert form or another, or you could have creme brulee or cheesecake, hardly culinary dessert artistry. The four of us tried the ice creams and gelatos on two occasions, the ice creams had so little flavor and were more ice milk like as opposed to rich and creamy...we even mentioned our dismay over the desserts and ice creams to the Exec Chef one evening when he wandered by the Table. He informed us in a scolding tone that "they were all made from scratch fresh daily" well so much for that! Tasteless ice milk made fresh daily! I felt better right away! We found that the service stations were crazy noisy with drawers slammed, trays filled with dishes rattling etc. One night we asked for a "quiet table" and yes.....they sat us two tables from the KITCHEN DOOR...you know the one, the door that dozens of waiters run in and out of ALL NIGHT LONG. The Maitre D in the dining room was a grumpy fellow and not at interested in where you, the guest, might wish to sit...he had a plan and you got a growl from him if you asked for a table near a window, or away from the service stations etc. One morning we actually asked to have a waiter replaced he was just that bad. The steaks onboard were just delicious...we quickly learned that while the cook it yourself hot rock venue seems like something fun....it also comes with a fair amount of grease spattering everywhere. They do give you a large bib....but the grease is all over the table, on your sleeves, in your hair and all around you. The next time we had it grilled for us and brought over....MUCH better. On so many occassions we took lunch or ate lunch around the pool and found the service lackluster, and very inattentive..I am just not sure what was wrong here...but there were lots of staff standing around the service station or milling around the bar while plates piled up, glasses went empty and no one re-visited the tables to check. For some reason the bar staff at the pool had zero idea how to make a drink...really. They were all like first day bartenders who never made a drink in their lives. We sent back drink after drink which tasted NOTHING like what was described. Thank goodness for the lovely server, Magda who would personally take them back to the bar, and then re-make then herself for us...always perfect. How tough should that have been? This premium luxury cruise at day three started to feel like a cut rate cruise line. I know there are a lot of readers interested in the included wine service. Hope you all like Chilean wine. I asked every single occasions if there was a South African, or New Zealand or Australian wine available and always was told no...UNTIL the last two nights...lo and behold...some lovely wines from those very places magically appeared. In the meantime I racked up a few dollars buying decent wines to drink.... We did have a lovely meal in the La Dame room venue. We also asked , twice, for the sommalier to come to the table as were were wanting to purchase a very decent bottle or two of wine . The sommalier did not come although we saw him in the wine cabinets frequently, the young lady that was sent and we were told she was a sommalier, READ us the notes from the back of the two bottles we were interested in. GEE, thanks! We She also failed to decant our expensive bottle and did not replace our wine glasses when the second bottle was opened..OMG. We just gave up looking for a semblance of excellence at that point. The service however in La Dame was excellent and skilled... Of note, there was an absolutely excellent vocal band performing live in the dance lounge nightly, well worth a late nightcap and easy listen to. One evening (Portofino) we returned to find a note in our suite saying the La Terraza dining venue was CLOSED due to a "private event" . The 30-40 yr old folks on that private event dressed to the max in chic finery were on the shore to ship tender with us, so we thought something might be up. My point is this...Silversea actually CLOSED one of its very few dining venues to their PAYING GUESTS. During the evening. Some folks mused that perhaps it was a "charity" thing for Silversea...but if it was a fund raiser, then Silversea also had some very deep pocketed PAYING guests on board. just a chic private dinner party with a group from Portofino ...closed to paying guests. WOW...that IS really arrogant. At a minimum they should have closed a lunch venue off during the day when most of the paying passengers were ashore. Again...who cared? We booked three shore excusions with Silversea. We also loved the amount of time we had in port on this itinerary. First one, we were told to get on and off the bus three times, switch buses, then told to go back to the original bus...the on board "lecturer" and his wife royally buggering it up and not a Silversea staffer in site. ACK. Second one...we visited a rest/drink stop at a scenic mountain top location which was CLOSED because the local guide did not call ahead first and that particular guide felt very strongly indeed that there should never be a moment of silence on the mic over the four hours. Not a moment. Everything you never wanted to know about her entire family, and the curious mating habits of black pigs...over and over...Good one Silversea. We had a good time because we always have a good time. 99% of our fellow passengers were terrific interesting folks. The ports were mostly lovely, well once you go out of Marseille and Livorno, with enough time to really do something unhurried and wonderful in the locale, we took full advantage of that. Only once did we receive a wet hand towel upon re boarding from shore...that is SUCH a little thing but so noticeably missing on a consistent basis here. For all the reasons i have written about above....and the fact that prior to this cruise it was announced that Silversea had been sold to Royal Caribbean Cruise Line..I can only conclude that this expensive particular cruise failed to deliver on far too many cruise line basics let alone those associated with a self called "luxury" cruise. I really cannot recommend Silversea and that, is a real shame. Read Less
Sail Date September 2018
Chose the cruise to go to an area of the world that both the wife and I had not visited. Normally we have always traveled on smaller Silver Sea Ships and decided to go on the. larger ship the Muse and try it out. Overall a very nice and ... Read More
Chose the cruise to go to an area of the world that both the wife and I had not visited. Normally we have always traveled on smaller Silver Sea Ships and decided to go on the. larger ship the Muse and try it out. Overall a very nice and modern ship. However, the overall service, mainly dining, did not meet the normal Silver Sea level of excellence we have always experienced on previous voyages. The crew was highly professional overall service was great. The problem we had was with the food/menu that was served. Bottomline, the menu hardly changed at the restaurants where as on the smaller ships we have an opportunity to sample the local cuisine in their Restaurant not so on the Muse and their Atlantide and others. The menu was almost the same every night. The other shortfall that was always available when we traveled on smaller ships was the "area expert" that provided area briefing on the various ports that we were to visit. We have another cruise coming up and we are already planning to go on a smaller ship to get back to the Silver Sea basics. . Read Less
Sail Date September 2018
We went with a wine group which selected the Silver Muse as its ship for the cruise. It is a new ship, having launched in 2017. Overall, the ship is very nice. It is a smaller ship about 600 passengers. Much has been made of the 8 ... Read More
We went with a wine group which selected the Silver Muse as its ship for the cruise. It is a new ship, having launched in 2017. Overall, the ship is very nice. It is a smaller ship about 600 passengers. Much has been made of the 8 restaurants on board. What we found out is that if you want to go to a restaurant that requires reservations (Atlantide and Indochine are the only "walk in" restaurants on board), make your reservations as soon as you book your cruise. We were able to get only 2 reservations; the others were already booked solid. Fortunately, the wine group had reservations in most restaurants. Therefore, we ate in all restaurants but Kaiseki. That having been said, our favorite restaurant was Atlantide, followed closedly by Hot Rocks, also known as The Grill. Atlantide had great Chilean sea bass and a nice atmosphere. At Hot Rocks/The Grill, they heat stones to 450 degrees F for 20 hours. You select what meat or seafood you want to cook. Then they put the hot stone slabs in front of you, and you cook your own food. Frankly, the filets we cooked there were the best beef we had on the cruise. Despite the claimed excellence of La Dame, we were less than impressed. The steaks were overcooked. Silver Note was enjoyable, especially with the pianist and the singer, but the menu is limited. LaTerraza had mediocre food and spotty service at night. La Terraza is the buffet at breakfast and lunch. Sometimes we were invisible at a breakfast table and practically had to tackle someone to order coffee, tea or an omelette. Being on Deck 8 was good because of Cafe d'Arts, aka the coffee bar. We could walk down the hall and get coffee, tea, cappuccino, etc as well as snacks beginning early in the morning; the only thing is that it doesn't stay open late. Embarkation and disembarkation went smoothly. We enjoyed the bartenders on Deck 10, the pool deck. Some of the servers were lackadaisacal in waiting on people at tables along the sides. One outstanding exception was Egbert (yes, that is his name). He went out of his way when we got back late from a shore excursion. He went up to Spaccanapoli to order and to get our pizza, as well as to serve us drinks. He was the only waiter we encountered who deserved a tip. We didn't check out the entertainment that much. The night we did go was all right, but nothing outstanding. Our butler Kiran was outstanding. Our room steward was good but virtually invisible. Room service was good. If you can't get into a restaurant, order room service. Overall, the staff was friendly and cheerful. There were various activities onboard. Since we had no sea days, however, we did not participate much except for trivia, which was fun. The shore excursions were good. We took the ships excursions in Rominj,Corfu, Santorini, Nafplion and Rhodes. We had a private excursion in Dubrovnik. The history and architecture were outstanding, and some had amazing views. Be prepared to walk a lot. Many people enjoyed the excursion to Corinth, although we did not personally go. If you plan to go to popular tourist spots such as Dubrovnik and the Greek isles, do not go during July and August if you can possibly avoid it. Not only is it hot, there are seemingly a million people in those places. Even going in October was crowded when 4,000 "of our closest friends" got off a monster Holland America for tours. On Santorini if you plan on taking the tram down, wait until the hordes from Holland America or some other behemoth ship leave before standing in line to go down. We were in line for over an hour because of people from the Holland America ship. Of course, you can also walk down 500+ steps to the shore, but you have to avoid donkeys and their droppings. Or you can ride a donkey down, although some said that it was more difficult going down than going up. We enjoyed some of the tropical drinks from the bar on the pool deck. Unfortunately, none of the bartenders were proficient in making drinks such as a martini or a vodka gimlet, which was surprising considering the luxury line offering. The outside decks on the aft of the ship were nice. The chairs outside the smoking lounge on deck 8 were especially comfortable. If it isn't too cold or breezy, dining outside at La Terraza for breakfast and lunch is pleasant. One night, however, while we sat outside on deck 9, water poured down from the deck above onto me. It had been raining that day. A design flaw in the ship apparently directed the water onto my chair because it was under the awning, not under the metal part of the deck above. Never have experienced anything like that before on any ship. The ship offers a free laundry room on each deck. The bad news is that there is only 1 washer and 1 dryer per deck. The really bad news is that the laundry room on our deck was so small that if someone opened the door while you are bending down to put something into the dryer, you can get hit in the head. The room was positively tiny. Given the spaciousness of other parts of the ship, that room could have been make larger. Apparently, some other laundry rooms were not that tiny, however. The lounges were well appointed and comfortable. There were only a few children on board. I would not consider it a ship that would have a lot of activities for children. There was a shuffleboard area and ping pong/table tennis upon request. There are a number of lounges in various parts of the ship, although the ones around the pool are at a premium. There is a walking track on deck 11. The gym was small but modern. Due to constant shore excursions, we did not use the gym, though. The spa looked nice, but again we did not use it. Overall, we enjoyed the cruise, but it was not a flawless experience. For a new ship, we found the water temperature issue incomprehensible. Read Less
Sail Date September 2018
It was recommended to try and the dates worked into our time schedule. We thought it was a nice balance between being active and having time to relax on board ship. Having the personal Butler and maid was a very nice touch. All personnel ... Read More
It was recommended to try and the dates worked into our time schedule. We thought it was a nice balance between being active and having time to relax on board ship. Having the personal Butler and maid was a very nice touch. All personnel on the ship were all nice, helpful and extremely pleasant. It would be nice if basic excursions were included in the pricing. We were disappointed that we were wait listed on many excursions. Internet on the ship was included but it ended up costing us additional fees (unknown to us- until we got home) through our phone carrier. Our favorite port was Santorini & spending hours in Oia, and least favorite was Rhodes. In Rhodes we did an 8 hour excursion that was only fair (it included a Greek meal that was poor). We were in Port at Rhodes for 2 days and the old town was just Ok- crammed with locals trying to get you to eat at their restaurant or buy their goods. Other than that we loved all of the quaint ports (Nafplion, Rovinj, Dubrovnik, Corfu). As an aside- Getting to the ship in Venice was a horrible experience.and Silver Sea's should really address this. Clear instructions were not provided and we spent hours lugging our suit cases to the main port in Venice only to find out the ship was parked at another port 2 miles away. We were unable to find taxi for an extended period of time. We ran into others that were in the same situation. Overall it was a great experience and we would definitely do this again. Read Less
Sail Date September 2018
Ultra-luxury ship: Well, I don't know about that. It seemed a little bland. The decor is beige on beige for the most part. Cabin: Bed is extremely comfortable. Pillows are comfortable. Bathroom is well-appointed. Balcony ... Read More
Ultra-luxury ship: Well, I don't know about that. It seemed a little bland. The decor is beige on beige for the most part. Cabin: Bed is extremely comfortable. Pillows are comfortable. Bathroom is well-appointed. Balcony over the sea is smallish (two people only) but nice. Small love-seat. TV's are in the mirrors, which is fine unless there is a reflection because you would like to have your curtains open to view the sea. Entertainment: umm... no. Corny at best. Pool: Smallish, but it is a small ship, so what do you expect. Restaurants: Mostly good. Except Indochine.... supposed to be Thai and Japanese (or something like that) fusion. Not good. In fact we all got up and left and didn't finish our meals. Wait staff: Some good, some bad. Butler/maid: Ours were very good. Reception Desk staff: HORRIBLE. Rude, unhelpful and in general not at all what they should be. Disembarking: Fairly smooth. Organized tours: some good, some not so good. This was a business cruise, so everything was included. If I had gone on a normal cruise where I had to pay premiums to go to certain restaurants or get certain drinks, I would have been VERY unimpressed. My first cruise... not so sure it won't be my last. It was okay, but certainly I wouldn't think it to be worth the money they normally get for these types of ventures. Read Less
Sail Date September 2018
Last September, my husband and I sailed for the first time on the Silversea Whisper. In the past we had sailed with other companies and we decided to try this one due to the good opinions that had come to us by different ways. ... Read More
Last September, my husband and I sailed for the first time on the Silversea Whisper. In the past we had sailed with other companies and we decided to try this one due to the good opinions that had come to us by different ways. Unfortunately we have to say that the "exceptional experience" Silversea longs to offer is not what we had. When you travel on a luxury cruise you expect “luxury” and of course you pay for that. Anyway, let´s start with the positives. Embarkation and disembarkation were great. The stateroom was spacious and well designed with a walk in storage closet. The beds were comfortable. Butler service was ok although we could not find the utility of that service. There were several Spanish speaking in the crew very pleased to always help us. But that’s it. The food was very ordinary, not what you expect for a six star, expensive cruise. The buffet lunch was disappointing. Nothing tasted of anything. Nightly dinner meals were boring and simple. Service was friendly but very slow. The house wines were cheap and nasty. The entertainment was dreadful. It consisted of the same people singing “Voices of Silversea” It became very boring very quickly. We did not know that luxury was at odds with fun. Dress code outdated. Wake up, this is 2018 not “Gone with the wind” times. For two nights when the sea was a little choppy there was loud noises throughout the night which sounded like machinery moving so we could not get some sleep. But the worst was yet to come and that happened two nights before the end of the cruise. We had a reservation for dinner at the Grill and it was a windy night so plastic curtains were semi-open o completely closed. While we waited to be attended which took a long time, a passenger next to us wanted to close all of them. We did not agree because was to hot due to the ceiling heaters. At that point the mention passenger got up and started to close the ones near us. Faced with our protest the Maître was unable to solve the problem allowing the aforementioned passenger to impose his criteria without taking into account our own and this motivated our immediate departure from the place. We complained at the reception desk and went to the main dining room where the Maitre apologized for the incident. But up to day no one on behalf of Silversea has addressed us in a formal way to present their apologies. We missed the so called “impeccable hospitality” of the Silversea. Consequently we are very disappointed and Silversea will not be our next option. Read Less
Sail Date September 2018
We chose this cruise because the ship was small, only 380 passengers and we wanted to cruise the Greek Islands which limited our choice of ships. Embarkation and disembarkation were the fastest I have ever experienced on a ship, no ... Read More
We chose this cruise because the ship was small, only 380 passengers and we wanted to cruise the Greek Islands which limited our choice of ships. Embarkation and disembarkation were the fastest I have ever experienced on a ship, no waiting in line. The food, service, entertainment were great. I am not a buffet person and loved that I had options of a la carte or buffet for breakfast and lunch. Our cabin was the largest cabin I have experienced on a ship. The service was over the top. Great crew. Very roomy and big bathroom. It was a Verandah suite which was the least expensive suite with a balcony you could purchase. My only complaint is the ship is old and dated looking. There are no electrical outlets by the nightstands, you have to plug your phone or I-pad in across the room which is not fun at 6 a.m. when the alarm goes off and you have to run across the run to shut it off. Our shore excursions were nice. Some of them a little longer than they needed to be. I felt the tour guide was taking longer than they needed because the tour was 4 hours and they felt they had to give us 4 hours of talking. The private tour guide through the ship was very expensive. We were able to find a private tour guide in Santorini for 75% cheaper than what the ship wanted to charge. Overall, we loved it and would travel on Silversea again but will look for a ship that is newer. Read Less
Sail Date September 2018
Because it was going to the Greek Islands we wanted to visit. Service onboard the ship was great. Our butler was most helpful. Wait staff in restaurant was wonderful! Food was very good. Two friends were I traveled with were ... Read More
Because it was going to the Greek Islands we wanted to visit. Service onboard the ship was great. Our butler was most helpful. Wait staff in restaurant was wonderful! Food was very good. Two friends were I traveled with were vegetarian and there was a good selection on menu for them. Ship was very nice. There were a two young children on this cruise. I would not recommend this cruise for children, it is definitely an adult cruise! The parents did not look like they were having any fun trying to entertain 2 young children. Take a child centered cruise instead ...not this one! We did not partake of the evening entertainment except for the last night. We were pretty exhausted from the excursions every day and went to bed early. The only thing was the excursions were expensive. But I did not want to miss Santorini, Myconos, Delos, Kos, etc. that's what we were cruising to these islands to see. Overall, I highly recommend this cruise for adults, not children! Read Less
Sail Date September 2018
Chose for the ports and supposed to be luxury cruise.There was smoking on veranda bellow us and staff was powerless to handle it .could not stay out there.We had to pay 16 euros for a doppy train ride on the tour in Sardinia .Tour guide ... Read More
Chose for the ports and supposed to be luxury cruise.There was smoking on veranda bellow us and staff was powerless to handle it .could not stay out there.We had to pay 16 euros for a doppy train ride on the tour in Sardinia .Tour guide tells people best way to get to the beach area is this train.So everybody goes not knowing that you could walk.Now the guide is on the train and if you don’t go you will not know where to walk.This should have been included .Tour was overpriced as well. All tours were overpriced.Some you could not understand the guide.Entertainment was awful.Beds are not American queen size.They are not 60 inches wide.10 nights of limited sleep.Regent seems to have fit king beds in there stateroomThey just remodeled this ship .Why not put in king size beds.Beer that was in the refrige was stale.Best beer was from the tap Read Less
Sail Date September 2018
I chose SiverSea for it's excellence in service, fine dining, low passenger ratio and ship interior. I received impeccable service, a beautiful ship , and outstanding destinations. For $25,000, I did not receive the quality of food, ... Read More
I chose SiverSea for it's excellence in service, fine dining, low passenger ratio and ship interior. I received impeccable service, a beautiful ship , and outstanding destinations. For $25,000, I did not receive the quality of food, as promised, the wifi as promised, the spa as promised or the fitness facilities as promised, not to mention the entertainment. Wifi was non existent. Do not plan on using your computer or cell phone. The food was quite mundane and frankly boring. The buffets were the same everyday. The restaurants were okay. Two charged an extra $120 surcharge. We only went to one, which was Kaseiki. It was teppanyaki and boring. No sushi. The other restaurants had the same menu every night, La Terraza and Alantide. The best part about the food was the service. As for our private butler, that was ridiculous. She was very nice, but nothing more than your typical housekeeping staff. The spa was 3 rooms and charged extra for certain oils and to use the spa. They also asked for a gratuity, when it was already included and really pushed their products and their services. The fitness center was very small. it had limited machines and weights. The average age was 60-90 years of age. The entertainment was the same annoying jazz singer every night, a guitarist and a low budget combo, once in a while. Speaking with many other passengers on board, they said Regent was the best cruise line they had been on. The room was lovely, as was the décor of the ship. It was very clean. I would not cruise on Silver Sea again. Read Less
Sail Date September 2018
This was our 4th cruise on Silversea and we were very excited it was on the new Silver Muse. She is a beautiful well laid out ship. You can tell everything was well thought through. I loved her decor. I have read many reviews on this ... Read More
This was our 4th cruise on Silversea and we were very excited it was on the new Silver Muse. She is a beautiful well laid out ship. You can tell everything was well thought through. I loved her decor. I have read many reviews on this topic and I found it to be chic, simple and classy. The Muse's decor may be a touch more contemporary than the traditional decor found on other Silversea ships and this is exactly what I loved about it. I find the overkill of artwork and bright random splashes of color to be a little too much and you will not find that on this beautiful ship. Embarkation and disembarkation as always, were a breeze. After we arrived at the port, we were on the ship in about 10 minutes and the same on departure, we had our luggage and out for our transportation in about 10 minutes. Our experience in all of the restaurants were fantastic. We dined at LaTerrazza, Atlantide, The Grill, Silver Note and Spaccanapoli. It's a tough call between LaTerrazza and Atlantide, but I think Atlantide may have been our favorite. The food was excellent in both restaurants and the staff everywhere was phenomenal but we always had such a laugh and good time with Jordan and Mr. Kim in Atlantide. They were exceptional as well as Jenni who quickly learned our favorite red wine and would show up out of nowhere with a bottle at every restaurant we dined at. How did she always know where we were?! :). There were 6 of us and although we had reservations many of the evenings, walking in and getting an immediate table at Atlantide was never a problem. The pizza at Spaccanapoli was fantastic. We ate there most days for lunch and even for dinner one evening too. Gerson always took amazing care of us as did all the staff on both outdoor decks. I'm hoping they will add this pizza restaurant to some of the other ships. The Grill is always great and uniquely different cooking on the hot rocks outside under the stars. Silver Note was good but the least favorite. Really enjoyed the atmosphere, piano and singer but the service ran quite slow both nights we dined there. The food was very good but did not blow us away like some of the other meals we had on board. All in all the food was fantastic. I had heard complaints that the menus in the restaurants do not change however with so many restaurants to try and only 10 days to try them in, we never had any problems having different options everywhere we went. Also can't forget about the Arts Cafe which is perfect for a good cup of coffee any time of day. For the first time on any of my Silversea sailings, we visited the casino and on multiple nights. Although it is small, it was a lot of fun. We are not really big gamblers so we stuck to the roulette table with a few drinks, friends and laughs. The staff in the casino was also great. Our Silver suite was perfect! Absolutely loved this suite and can't recommend it enough. I have covered more on that in my cabin review. Fortunately we did not need it as much on this trip but WiFi was quite spotty when in all ports. We had no problem however during sea days and it was quite fast. The fitness center was great. It's not huge but efficient with quality new machines and equipment. There was never a wait for some kind of cardio machine. The treadmills were the first to fill up but there was always something available to get a little workout in be it an elliptical or bike. It is a rear facing fitness center with large windows which makes for a great view but while at sea it can be a little bizarre running on the treadmill. I would only have two complaints. One complaint would be with our butler. We are not demanding by any means but if we needed anything from bar-restocking to towels and soaps, we could not reach him most of the time and this is during his "on" hours. We went days without seeing him which is fine but not what we have gotten used to on our other Silversea cruises. Although it was disappointing, it is a minor thing compared to the rest of the service ship wide. Secondly, the pool chairs/space for sea days is a bit limited for the amount of passengers. On both of our sea days it was very frustrating watching people secure chairs on the upper deck AND on the lower deck at the same time. They would spend a few hours on one set of chairs and then leave a shirt and or book behind and then go to their other chairs right by the pool and swim and sun there for a few hours. There were multiple couples doing this and therefore many people never had a chance to lay in the sun. We also saw several double loungers sit for the entire day empty with a misc. piece of clothing or a hat to "hold" it. We would be in nearby chairs and literally never saw anyone occupy these double loungers for the entire 6+ hours we were there. The staff really should try to find a way to monitor the chairs and remove items after a certain amount of time even if it's an hour...two hours...something. We were fortunate enough to get chairs for both of our sea days but many were not, what a shame. There is also a large beautiful deck area above the observation lounge on deck 11. It's not exactly easy to find but it's there and really nice. On sea days it would make a beautiful area to lay in the sun if the staff would put lounge chairs up there. Our itinerary was fantastic and I only wish we had more stops in Croatia. What a fantastic experience Dubrovnik was...just wow! The walls are amazing, pictures do not do it justice. Sorrento was perfect with two days there. We still couldn't fit it all in but we gave it a good effort. The Almalfi coast drive takes your breath away and seeing Capri by a small private boat was stunning. Palermo was not what I expected. A bit crowded and dirty in the city but at least it had great high end shopping (Louis Vuitton, Prada, Gucci, etc.). Taormina as always is such a charming town and perfect for the amphitheater, a stroll, wine and great little shops. Olbia was a gorgeous surprise but you've got to get a good distance from the port. Kayking was breathtaking and a vineyard visit completed an amazing day. Venice was nice but so much larger and crowded than expected. The islands of Murano and Burano are quaint and charming and more of what I was expecting most of Venice to be like. The entire experience was phenomenal. I loved the itinerary and loved the ship and now have a new favorite with the Muse. We'll be back! Read Less
Sail Date September 2018
First off, what is it about air conditioning? I had the thermostat turned all the way down in my room and the temperature was still just marginally cool. Definitely not comfortable enough for me to get a good nights sleep. And on the ... Read More
First off, what is it about air conditioning? I had the thermostat turned all the way down in my room and the temperature was still just marginally cool. Definitely not comfortable enough for me to get a good nights sleep. And on the last night I found out that the entire ship was on one central system and not really adjustable by room. Even the observation room was not adjustable. So stick a bunch of people in there in the afternoon with all those large windows and it was downright HOT. Your staff finally blocked the doors open to get some airflow thru, to try to cool us down. Service from our butler was great, he was very responsive and took really good care of us. Food was good, service there was pretty good also, but a couple of times we were kind of ignored, as we had to ask for something more than once. Would have liked the main bar to have been open more during the day. Only being able to go to "The Grille" in the day was substandard, as it was pretty hot during those times, as well as humid. Shows were OK, given the stage size and the format. Very talented singers/dancers. We felt that a couple of the excursions were overpriced for the quality of the excursion. The one that was the least impressive was the one on Chios as the guy giving the cruise was marginal in the amount of info he gave us.Very overpriced on that one. Read Less
Sail Date September 2018
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