The most disappointing and dreadful cruise I have ever had.
We booked six ports. Received four. There was hardly any time at all on land. Most of our holiday was stuck on the ship with very little entertainment and no enhancement relevant to Africa. The food was poor to average. A curry one evening was the worst thing I have ever tasted in a restaurant. An own brand frozen curry would have ...
luxury ship. not a all. from the beginning of not being to board the ship in LA due to computer problems at the port, to the lack of service.
the food on this ship was simply very poor, same menus every day. food was delivered cold and the staff really didn't care.
tour desk and tours were a disaster. absolutely no one knew how to get the passengers off the boat to their scheduled tour. ...
This was one of my ‘bucket list’ trips. I am 75 yo, and really wanted to see the pyramids near Luxor and the UNESCO Petra Ruins. Alas, world politics interfered.
Arrived in Athens to Silvers assigned hotel. Perfectly adequate with a view of the Acropolis and the current Greek Legislature House.’
Had asked agent at Silver Sea multiple times for revamped itinerary. None was given. It had ...
Would not cruise with them again. Food mediocre especially buffet lunch and two of the restaurants charged $60 and another $40 per person in the evening. Champagne served was Axel Yaz !!
On the third day was informed they had run out of Axel Yaz and they were trying to push Prosecco. It was an expensive cruise but in our opinion not worth the money. The suites were okay but nothing special. ...
This cruise ship was not worth the money. They also could care less about cancelled flights and transportation which is included in your package. Horrible customer service. Food was average. Boat was small. Butler tired. Excursions ok at best. Only excursion I enjoyed was the one i booked myself. They sale you with all these add one but don’t deliver. Cruise was actually boring. Minimal activity. ...
This is a run down ship with tired and overworked employees. There’s no variety and limited spa and excursions. There’s little activity and the same experience everyday. We are a group of 5 and cannot wait to get off. Many others on the cruise feel the exact same way. We missed Icy Bay point/ Strait because we had a medical evacuation. We waited for over 2 hours for a boat and then another hour ...
This is not our first time on Silversea. As a matter of fact we have over 100 days. My last 2 cruises I have seen a steady decline in EVERYTHING. I think the writing is on the wall with Silversea.
For starters the food.
They CLAIM they have fine ding, excellent food and offer a gastronomic experience. The gas part is the only true part of that statement. At times, the food is ...
Yikes, Silver Seas is a massive disappointment. I have sailed with Crystal, Oceania, Regent, and Seabourn and I was looking forward to Silver Seas but it was a big let down. There is nothing redeeming about the ship and I would strongly recommend any other line.
Three Big Issues:
1) World Cup- it was sold as a World Cup cruise. A few weeks before the cruise they send a notice to say Qatar ...
Silversea has been blindly focused on cutting costs and this has severely impacted the quality of its offerings. This cost cutting has shown up it two areas. The first is the ship was grossly understaffed and the staff that were there were undertrained, inexperienced, and often not qualified for the positions they held. The wait staff, who were there, to the most part, did an outstanding job. ...
Writing this now because I can not believe that SilverSea has been named best luxury cruise line.
As far as we are concerned never again.
To start with the positives- our butler and steward were both absolutely fantastic. So were the staff in the medical centre which I visited each day to have a dressing changed .
However the praise stops there. Food, decor and entertainment all very ...