We are not seasoned cruisers, but have really enjoyed three previous small ship cruises with Windstar. We were expecting to go up a notch in opting for Silversea, but were sadly disappointed. The one saving grace, was that all the front-facing bar, cleaning, catering and waiting staff were all fantastic, friendly and welcoming.
However, that only demonstrated the contrast with the more senior ...
Thought Silversea's was a high end cruise line. Veteran cruiser with many trips on Oceania, Princes,and many other lines. First: disappointing customer service. One of the reasons we selected this cruise was the itinarary, Auckland to Sydney with a stop at Philip Island to see penguins. Somewhere between booking and sailing they changed the itinarary and eliminated Pillip Island. No notice, ...
My husband and I just returned from the Silver Whisper in Japan. A little background, we have over 25 cruises under our belts including 5 since Covid ended, this cruise being our 6th post-Covid. We have cruised Seabourn, Oceania, Viking, Azamara, and suites on Royal, NCL, and Celebrity as well as regular rooms on Princess and Royal.
The Great
The food quality and preparation were excellent ...
This was a strange mixture of everything from perfect to intolerable on a small ship luxury voyage.
One perfect part was the “door-to-door” performance, cost is a different matter, but performance was perfect. The limo transfers at home, via BlackLane, were on time and the drivers were excellent. The transfer from Haneda to the Tokyo Conrad was also perfect. The Conrad was an excellent ...
We chose this cruise because we had heard that the food was excellent and the excursions good.
The ship is only 3 years old but looks much older. We tried every restaurant on the ship, even La Dame where we had to pay $60 each extra. Le Dame was by far the best of a bad bunch but the meals were still sub par.
The terrace restaurant was basically inedible. Even the buffet which was poorly ...
Not value for a 5/6 stars cruise.
First, the cabin is outdated and lack of maintainence. The shower room is very small and full of watermark at the edge. Very unpleasant. The bathtub is good size but yellowish. No one want to soak in such an old bathtub. The carpet is not flat. Absolutely needs replacement. You can see broken stage in the Show Lounge, I only came there for safety brief. I ...
This cruise (Papeete to Auckland) was a disappointment from start to finish. Check in was horrible - long queue outside the ship in the hot sun, 5 different check in points over a long distance, being asked for my passport 5 times, then a 2 hour wait in one of the ship's bars because my room wasn't ready. The room (they call them "suites" but I don't think they are good enough to be called that) ...
We chose the cruise starting in Quebec City and ending in New York City, stopping in ports along the St Lawrence Seaway. We were eager to see what Silver Sea had to offer, since they bill themselves as an all-suites luxury line. Among the better aspects of the cruise were the ports and excursions. We also enjoyed meeting some very congenial people.
Now for the truly disappointing aspects. ...
We are normally Regent travelers, but because of family circumstances we asked our travel concierge to get us on a 10-12 day Fall Foliage cruise on a premium cruise line in a specific date window. We had a choice of Seabourn or Silversea. We selected Silver Sea because of dates, smaller ship size, and their prior reputation. What a mistake. We'll NEVER sail on Silver Sea again. We so wanted a ...
We chose this cruise because we really liked the itinerary and have always wanted to try Silversea. We were very disappointed. Beginning with no one from Silversea to greet us at the hotel where we had to wait for several hours in the lobby after our plane arrived until we were bused to the pier. After a few hours we took a shuttle to just get out for a bit and have lunch. We understand some ...