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Sail Date: March 2019
Just completed an extraordinary trip 8 person family trip with our grown children and their loved ones. Trip was to celebrate my wife's 70th birthday with the family, but the Galapagos and Silversea provided the perfect backdrop. Many ... Read More
Just completed an extraordinary trip 8 person family trip with our grown children and their loved ones. Trip was to celebrate my wife's 70th birthday with the family, but the Galapagos and Silversea provided the perfect backdrop. Many of the other reviews have mentioned the magnificence of the islands and the fauna and flora. I'll only add that words can not adequately express what one will experience either in the water or on the land. We have lived and traveled in many countries, but never have we experienced the wonders of snorkeling up close (sometimes inches away)with sea lions, manta rays, sharks, galapagos penguins, sea turtles, and more all within the same ecosystem. Bottom line-the western Galapagos is everything and more than you've read. The ship itself is dated, but certainly very acceptable for a Silversea cruise.In fairness the new Silversea Galapagos ship arrives in 2020. Rooms were very good, but somewhat short on storage space. We loved the location of our room # 345 as it was central to the meeting room, exit to the Zodiaks, dining room. The crew from wait staff to expedition were fabulous. The young chef (Andrea) was amazing in the preparation of her lunch and dinner menus-fish lovers will marvel at what can be prepared. The expedition crew/guides were extremely engaging and knowledgeable, and I'd be surprised if there was a better group of guides in the Galapagos. Finally a note of caution on the activities in general. This is not a sit back and relax cruise. If you are not on a hike (sometimes quite challenging), then you're in the water snorkeling. In other words one is very active during the day, and after dinner did you rarely see anyone on deck after 10pm because people were in bed and exhausted. If mobility is a concern, then I would carefully consider if this is the right trip. This trip will always have a very special memories for my family. Read Less
2 Helpful Votes
Sail Date: March 2019
First cruised onboard theSilver Cloud many, many years ago and we wanted to try another Silver Sea cruise. Silver Muse had the right itinerary and well, she did not disappoint. The entire experience was excellent, the accommodations ... Read More
First cruised onboard theSilver Cloud many, many years ago and we wanted to try another Silver Sea cruise. Silver Muse had the right itinerary and well, she did not disappoint. The entire experience was excellent, the accommodations spacious and understated elegance, the service was outstanding. We had multiple dining options and all were good in their own right. Most of the staff were personable and went out of their way to accommodate our needs- we were a large group, 14 adults and a baby. The entertainment was average, but we really wanted to do a relaxed cruise so we really did not mind that. embark/disembark- at Marina Bay Cruise Center (Singapore), from luggage drop off tot he welcome champagne in the lobby of the ship was 15 minutes at most. cabin- see below dining- we tried each of the restaurants at least twice and all were excellent. The service and attention was great. My favorites were Atlantide and the outdoor grilling were you prepare your own dish on hot rocks. The buffet area for breakfast and lunch was converted into an italian-themed restaurant at night. excursions- Silversea had several excursions that were complimentary, you get to reserve this in advance before the cruise. The more personalized options, you had to pay for. Would highly recommend this cruise. looking forward to the next SS cruise. Read Less
Sail Date: March 2019
A bucket list type trip for sure! The Galapagos islands were truly mesmerizing. They were remote, unspoiled, filled with animals (many endemic to Galapagos) and the scenery was over the top. We chose Silver Seas as it had great ... Read More
A bucket list type trip for sure! The Galapagos islands were truly mesmerizing. They were remote, unspoiled, filled with animals (many endemic to Galapagos) and the scenery was over the top. We chose Silver Seas as it had great ratings and we wanted a slightly larger ship with very experienced naturalists. While the ship holds about 100 people, I think we only had about 85 on board and it never felt crowded. Silver Seas has this down pat! From the moment you arrive at the airport, it is well organized and orchestrated. You never felt rushed or like you were part of a herd. Each experience was personalized and the staff and crew were very polite, respectful and helpful. Each day, you wake up early and head out for excursions. Most days, there were options to choose from. Each excursion started in a zodiac and you headed out to explore an island, snorkel, kayak or visit a small town. Each zodiac had a guide who lead you through the excursion and ensured each guest got the most out of it. The animals are a highlight of the whole trip. They are not afraid of people and you get a very up close (but not too close) experience with sea lions, birds, iguanas, fish and so much more. The ship itself was very nice. Rooms were spacious (for a cruise ship) and well appointed. Your personal butler ensured you had everything you needed and was quick to respond to any special request. Every time we left the room, they came in and cleaned and straightened it up. The ship wasn't new but well kept up. There was only one restaurant and the Grill on board. We had breakfast at the restaurant buffet each morning and chose to have lunch in the Grill on the deck of floor 5. We alternated between the Grill and main restaurant for dinner. The food was very good in both. I do think they could expand the Grill dinner menu beyond on the hot rocks as it was fun the first night and then got a little old. The restaurant food was all excellent and what I would expect at a fine dining establishment. Our fellow travelers were generally 40-60'ish years old and liked a very active vacation. There is little time to rest during the week. You could choose to skip excursions but then why go on this trip? It was action packed and crazy busy but exactly what we expected. There was only 1 child on our trip and about 10 teenagers who seemed to really enjoy it. Most people were part of bigger (6-12 people) groups which included families, siblings, multi generational, friends, etc. One word of warning which Silver Seas is clear about - this is not a trip for anyone that is mobility challenged. The ship isn't set up for it and the excursions all require you to go up and down steep steps on a rocking ship to the zodiac and often disembark in to the ocean and walk ashore to hike on a rugged trail. There is no entertainment on the ship other than a small piano bar for pre-dinner cocktails while watching the sunset. Most people were in their cabins by 10pm resting up for another big day of excursions. Overall, this was a once-in-a-lifetime trip although we may go back again one day and see the Western part of the archipelago. Also, we chose March as the seas were warmer for snorkeling although the air temperature was very warm too. It is the rainy season, but we didn't see even a drop of rainy and it was sunny each day. Can't recommend this trip on the Silver Galapagos highly enough! Read Less
2 Helpful Votes
Sail Date: February 2019
This is our review of our recent trip from Sydney to Auckland on the Silver Muse. We were fortunate to have booked an Owner’s Suite in the ship and we were expecting to be blown away by the whole experience but, unfortunately, it did not ... Read More
This is our review of our recent trip from Sydney to Auckland on the Silver Muse. We were fortunate to have booked an Owner’s Suite in the ship and we were expecting to be blown away by the whole experience but, unfortunately, it did not really end up that way. Embarkation and disembarkation Very good and smooth. Food and Restaurants In our opinion, the food was excellent all round and although other reviewers complained of the lack of variety, the menu is changed every 7 days at the evening restaurants, except for “La Dame”. We felt this catered for enough variety as there are various dishes within one menu to guarantee no repetition of the same dish within two visits to that restaurant in a 7-day cycle. We loved the pizza at “Spaccanapoli”, the lamb at “La Dame” and the overall experience at “Indochine”. Perhaps the one restaurant that lagged was “La Terraza” (Italian) in the evening. We felt the food there could be improved. Service on board Outstanding, that is all we can say. Every single member of the crew made us feel welcome and always greeted us with a smile. We would like to point out the outstanding service provided by Shinuda (maître d’) who was always helpful and happy, Gabor at Indochine who went out of his way to make sure that our wishes were met, and Nuria at Indochine who was always happy and cheerful and made our dinners a joy. Butler For some reason our butler was not as good as it could have been. Not much attention to detail and seemed to be stressed most of the time. We have had better experience with butlers before. This was not one to remember. Entertainment and activities onboard We had a guest guitarist, Vincenzo, who gave two shows in the 15-day cruise. Very good. The Silversea singers were very good but on a 15-day cruise, their shows, we found them to be repetitive. Silversea should consider bringing in more guest entertainers on longer cruises. Our cruise director was good. Activities were average. Cabin That was our biggest disappointment. Having the Owner’s suite booked we had high expectations as regards services, overall experience and luxury. The reality is that other then the size of the room (basically 3 varanda suites -one with no balcony - put together into one suite) the overall experience is the same as any other suite in the ship. We expected to receive additional perks to the standard suites for the cost of the Owner’s suite but that was not the case, but the cost of the suite is over x2.5 times that of a standard Varanda suite. The sitting/dining room had two large TV sets opposite one another in a room that was no more that 5 meters in distance between opposing walls. We did not understand the reason for two TV sets in such a small space and it felt as though one of them was an afterthought to justify the suite category. Totally unnecessary. Our experience with the owner’s suite is that it simply is not worth the money and they do not represent value for money. We are not likely to ever book an Owner Suite or any of the other top suites until there is a clear value for money appreciation in the suite. Booking a Varanda suite will get you the same level or service and extras and if you are after more space, then a Silver suite is a more reasonable option. Just as a point in reference, we had an Owner’s suite quoted for a trip to Antarctica in 2021, the cost was quoted in excess of $110K whereas the Varanda for two costs $35K. Bear in mind you are getting exactly the same service on board. Just not worth the money in our opinion. Crew Never saw them. Did we have one?. Ports and excursions The destinations were what sold us the cruise. Outstanding experience, amazing journey. The excursions were good, and we particularly appreciated the Middle Earth (Littleton, NZ) excursion hosted by Hammond Peek, he made our day – excellent person and great host. Passengers We felt that the average of the cruisers was more in the late 60’s – over 70’s range. Perhaps the distance, time of the year and cost keeps away younger people. My wife and I are 55+ and would have preferred a merrier atmosphere and not so formal. The sea days were particularly tedious with almost no entertainment in the swimming pool which gave it an impression of a 5-star hotel with no entertainment. This area needs to be improved. Read Less
2 Helpful Votes
Sail Date: October 2018
After an illness in the family, we needed some "away" time, but not too far away. So we selected a 10-day cruise up the east coast and down the St. Lawrence to Montreal. Our first cruise on SilverSea and we were not ... Read More
After an illness in the family, we needed some "away" time, but not too far away. So we selected a 10-day cruise up the east coast and down the St. Lawrence to Montreal. Our first cruise on SilverSea and we were not disappointed. Our cabin was larger than on many other cruise lines, the food and service were excellent, our butler and attendant were incredibly friendly, attentive and helpful -- Any request received an almost instant response -- we wanted to bring those two home with us! Staff on the ship were amazing in the way they seemed always to remember our name! Cruise Director, Jimmy Kovel was a real card and always entertaining as well as being on top of many many aspects of the cruise. We have sailed with seven companies; and SilverSea is right at the top of the list! One suggestion would be to engage some experts in various fields for informative lectures on board, especially on days with no port of call.. Read Less
2 Helpful Votes
Sail Date: September 2018
First off, what is it about air conditioning? I had the thermostat turned all the way down in my room and the temperature was still just marginally cool. Definitely not comfortable enough for me to get a good nights sleep. And on the ... Read More
First off, what is it about air conditioning? I had the thermostat turned all the way down in my room and the temperature was still just marginally cool. Definitely not comfortable enough for me to get a good nights sleep. And on the last night I found out that the entire ship was on one central system and not really adjustable by room. Even the observation room was not adjustable. So stick a bunch of people in there in the afternoon with all those large windows and it was downright HOT. Your staff finally blocked the doors open to get some airflow thru, to try to cool us down. Service from our butler was great, he was very responsive and took really good care of us. Food was good, service there was pretty good also, but a couple of times we were kind of ignored, as we had to ask for something more than once. Would have liked the main bar to have been open more during the day. Only being able to go to "The Grille" in the day was substandard, as it was pretty hot during those times, as well as humid. Shows were OK, given the stage size and the format. Very talented singers/dancers. We felt that a couple of the excursions were overpriced for the quality of the excursion. The one that was the least impressive was the one on Chios as the guy giving the cruise was marginal in the amount of info he gave us.Very overpriced on that one. Read Less
Sail Date: August 2018
The itinerary and the suite determined our choice criteria. We were disappointed in the food. While it was incredibly presented. The quality and portion size were very average or just par. The service everywhere was fantastic, as was ... Read More
The itinerary and the suite determined our choice criteria. We were disappointed in the food. While it was incredibly presented. The quality and portion size were very average or just par. The service everywhere was fantastic, as was everything but the food. They would have receptions where the alcohol was plentiful but not serve food or you would see a few trays get passed that were consumed well before they got to you. It seemed stingy and surprising given we have only been on one other luxury cruise and never experienced the food being so guarded and ordinary. The spa staff were incredibly, Had one of the best massages ever. The fitness instructor was average but certainly good enough for a cruise. Entertainment was very good but didn't start until 10 pm which after a full day sightseeing was too late so consequently we only went to 1 show. It was excellent though. Read Less
6 Helpful Votes
Sail Date: August 2018
We wanted to cruise the Baltic in August 2018 and looked for the most luxurious line. To start on a positive note, the suites were beautiful, clean and spacious. TV programming, including movies was excellent. Internet was fair, but ... Read More
We wanted to cruise the Baltic in August 2018 and looked for the most luxurious line. To start on a positive note, the suites were beautiful, clean and spacious. TV programming, including movies was excellent. Internet was fair, but only after purchasing the 'premium' version at some $ 150, the type of nickel-and-diming that we did not expect. Shore excursions were good, but very expensive. The cabins of most of our group members were very noisy and shaking, especially when the ship was moving. This is something we never experienced before (and we are seasoned cruise guests). This did impact our sleep negatively.. The handicapped facilities were so-so, no handrails on toilet. Food.. La Terrazza was fine, although the 'free' red wine was disappointing Spaccanapoli.. If we would come across pizza like that, we would walk away. Same for the burgers at the grill. Horrible. Indochine was fine, and so was Seishin ($ 40 per person additional) Also, frequently, restaurants were not able to seat us (we were a party of 12). At Seabourn, this never happened. Changes to menu items were usually not possible, let alone waiting staff remembering what guests liked (like, again, at Seabourn) Our cruise with Silversea was satisfactory, but not the best value for money. We will not return. Read Less
1 Helpful Vote
Sail Date: August 2018
My husband and I wanted to do an Alaskan cruise and had a good experience on Silver Seas in the Adriatic. The ship was ready when we got to port in Vancouver and our check-in and bag arrival to the room were seamless. Our ... Read More
My husband and I wanted to do an Alaskan cruise and had a good experience on Silver Seas in the Adriatic. The ship was ready when we got to port in Vancouver and our check-in and bag arrival to the room were seamless. Our "butler," Ardvin, was a wonderful human being and attentive without being obsequious or intrusive. Each day, the housekeeper, Wendy, had the room spotless and inviting. Meals on Silver Sea were plentiful, but truly the dining in the evening, even if three courses were chosen, was a filling but not overly bloating affair. the appetizers and soups/salads were modest at best, and the main courses always well prepared. We dined at the other two restaurants for dinner one time each, and the experiences there were equally good. We got attached to one waiter, Henry, who was a polished professional that could easily serve at a Michelin restaurant. All the wait staff were very competent, made accommodations as diners needed (a friend made on the ship had been ill one night and needed a customized dinner to take care of her upset stomach, and Henry was seamless in getting her what she needed). Breakfast had a great buffet - eggs cooked to order if you desired, plentiful and healthy choices (smoothies and fruits) as well as indulgences (pain chocolate and pastries). Each day had MANY choices of outings that included helicopter rides to glaciers, nature centers, kayak tours, etc. All levels of fitness and curiosity were met. Even though this cruise line is generally thought to be for older folks, there were several families with children (I guess given the Alaska focus), and everyone seemed content. That made for easy dinner and casual conversation after returning to the ship. There were lectures available about upcoming interests - wild life, glaciers, indigenous peoples, etc., and they were the best lectures I'd heard aboard a cruise. We had two days at sea without port, and while they were rough days, many folks nauseous, there was plenty to do if you so desired. There was a casino on our ship and my husband played in each of the three blackjack tournaments, we had a winning trivia team (WIldcats!), there were line dancing lessons, and plenty of entertainment from a very talented group of performers. Really can't say enough about Kirk, the cruise ship Director. He is man of grace, talent, patience, and ease. I know there is more I will remember once I closeout this survey, but Silver Seas was stellar! Read Less
1 Helpful Vote
Sail Date: August 2018
This was our first cruise and a trip of a lifetime to Alaska.We looked at many cruise lines and we felt that this would be a good value. We were not wrong. Silver Seas is first class. I do wish that port time was longer but we did cover a ... Read More
This was our first cruise and a trip of a lifetime to Alaska.We looked at many cruise lines and we felt that this would be a good value. We were not wrong. Silver Seas is first class. I do wish that port time was longer but we did cover a lot of ground (or sea)... I cannot say enough about the crew and how wonderful they were. Pleasant, professional and just what was promoted by the cruise line. Our cabin was very comfortable. The service for our cabin was wonderful from the cleanliness of our cabin to room service. The only area that I would have changed would be the port calls. If you had a excursion there was very little time to see the actual port or surrounding area. The ports themselves are the same after a while so it would have been nice to have been able to see the areas around the towns. Also, a bit disappointed that we went to Canada for our kayak excursion? thought that was a bit weird. Read Less
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