ship - good condition but poorly laid out.
food - excellent at times and lacking at others.
service - staff all have smiles and want to please but seem to lack direction and management.
daily schedule - sadly lacking; not enough activities during the day. all port lectures mysteriously scheduled for 6:30 at night interfering with cocktails and dinner. Obvious limited budget for speakers. ...
This was our 3rd Silversea cruise but our first post Covid. Things have changed and our great expectations based on previous voyages were sorely dashed by Silversea. Their delivery of customer service and quality, the main things that used to attract one to their cruise brand, has deteriorated massively since out last cruise with them pre Covid. Organizational capability and on board managerial ...
This cruise was a big "miss". The food was poor quality and no variation from day to day and from restaurant to restaurant. For instance, we did not find the buffet in La Terrazza very interesting for lunch so instead we went to the Atlantide only to realize that the menu was the exact same as the buffet. We commented on this to the waiter, but it was never addressed by the head waiter. We saw ...
We went on a 7 day trip from Athens to Venice. This was a great itinerary with many wonderful stops. It was the main reason we selected this cruise.
We thought the excursions were very good. We only booked the half day or shorter ones but we did do one everyday . We booked our own in Venice because Silversea wait listed us on the one we wanted. We thought that was unusual since we booked ...
Silversea Cruise Critique: Athens to Venice
September 21 to September 28, 2027
The Silversea doesn't compare in its service, in the quality of its staff nor in its overall attitude to the Seabourn.
Here are a few examples:
Food:
The cuisine is too nouvelle: ‘too cutesy by half’. The portions are small; odd combinations that don't work together; poorly prepared, and frequently ...
Our previous experiences with Silversea have all been wonderful, we were really interested in the ports of call. We thought a new ship would be a good experience. However, the Muse is a step down on Silversea experiences. Service, specifically in the restaurants was middling to poor, and you had to make reservations, making the experience much less relaxed. We missed the formal nights. Not ...