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4 Helpful Votes
Sail Date: January 2016
We've sailed on the Silver Explorer and were quite happy. When a cruise was offered to Macquarie Island, we figured this would be all good. It was ANYTHING BUT. Service, food, and cabin all great. Everything else was a disaster. ... Read More
We've sailed on the Silver Explorer and were quite happy. When a cruise was offered to Macquarie Island, we figured this would be all good. It was ANYTHING BUT. Service, food, and cabin all great. Everything else was a disaster. 1. this ship is NOT outfitted to travel to this sort of location, in spite of what Silverseas might say (having that confirmed later by 2 independent captains who are familiar with this vessel). It cannot handle rough seas which, of course, is what you get in this part of the world. 2. The captain and expedition leader both continued to give out extremely sketchy information, other than saying they were "trying to get to Macquarie Island". We never got there, instead spending an inordinate amount of time in Milford Sound, TWO visits to Stewart Island and another location where "daytrippers" go. Poorly managed, no communication of any real value, and this was the most EXPENSIVE trip we've ever taken that simply went to places we could have gone to on something far less expensive. 3. They actually tried to tell us that the other ship that made it to Macquarie Island (same time as we were to go there) endangered their passengers. We watched the Macquarie Island webcam .... they were all off onshore having a ball!!!!! 4. The ship itself is poorly laid out in the area of public rooms. The only real "lounge" is actually the theatre/lecture room so there really isn't anywhere to sit and chat with other passengers. The seating was uncomfortable as well. As we floated around in what the passengers called "The Magical Mystery Tour", most stayed in their cabins or sat on sofas opposite the lifts. We couldn't wait to get off! 5. We wrote to Silverseas and we received what we felt was a very cool answer and no apologies, etc. Read Less
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