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18 Silversea Asia Cruise Reviews

Silversea markets itself as a high end luxury liner and for the most part it meets its hype. People joining Grand Voyages part way through, hoping on and off after a few days and discount cruisers tend to bring down the luxury experience. ... Read More
Silversea markets itself as a high end luxury liner and for the most part it meets its hype. People joining Grand Voyages part way through, hoping on and off after a few days and discount cruisers tend to bring down the luxury experience. The Muse is a well-designed ship for intimate cruising with nicely designed suites, multiple restaurants, bars and open spaces to relax. The suites are spacious, nicely decorated and kept spotless by well-trained attendants. With eight restaurants, serving a variety of foods; Japanese, Indochine fusion, Italian, Grill, Atlantide seafood & steaks, pizzeria, Silver Note night club. Atlantide best for seafood, Grill for steaks there are always good dishes on the menu at whichever location you chose. La Dame has two sittings, neither time acceptable to us . Atlantide is compact and intimate conversation impossible. Overall food was good with attentive service. Arts cafe is a delightful coffee boutique offering coffees, alcohol and a varying selection of food offerings during the day. Late night chocolate was always good. Sommeliers offer good variety of global house wines to meet personal choice. Six bars, two main Dolce Vita and Panorama offer a good selection of premium liquor, wines and champagne. The Servers are friendly and know your drink choice without asking after a few days. The Pool bar is good during the day and evening for drinks and coffee. Other bars in Atlantide, Silver Note, and Indochine. The Pool area is the hub of daily activities on two decks. Shade is at a premium as sitting area for the Grill occupy much of the shade. Plenty of quiet spots away from the pool area. The Entertainment is not a strength of Silversea, except Trivia with Jimmy. Enrichment lecturers were variable but David Horner was excellent, Mark Elovitz and Bill Miller good. We had a great voyage and have booked for next year. Silversea continues to be our first choice for cruising. Read Less
Sail Date April 2019
This was our 59 cruise and second experience with Silver Seas. We always travel during January and February to get away from the cold of the Northeast of the USA. And we always, always, look at the itinerary first with any cruise line. ... Read More
This was our 59 cruise and second experience with Silver Seas. We always travel during January and February to get away from the cold of the Northeast of the USA. And we always, always, look at the itinerary first with any cruise line. We picked the Silver Shadow for our third trip to Asia and all but one port was new for us. The Philippines added to our booking as we always wanted to see that country. Our suite was nice but dated and sure could use modernization. Public rooms were nice but also dated. We were told repeatedly, by the crew, that the ship was going into dry dock at the end of the year, but not soon enough for us. For the cost of the trip you would think the company would keep the ships up to date. All suites, all butlers. - What does a butler really do? Our suite attendant maintained our room beautifully and also quickly. We would go for breakfast and if we went back after breakfast our suite was serviced and perfect every time. Our butler even came to our table in the dining room one night asking us why we never asked him to do anything and if he had done something wrong???!!!! Rather odd. So why does Silver Seas even have butlers. Oh we got a card from the butler on the night before leaving offered to pack our luggage for us! Nice guy but oh so unnecessary. The dining room was always wonderful. We prefer the same table and the same waiter. Alex was outstanding and after just one night remembered our names and on day day 2 remembered out likes and dislikes. Fantastic guy for our 20 day cruise. They have 'La Dame" for $60 per person, why? Never went as the dining room offers, at no extra charge, was wonderful. Entertainment: Forget it. We did not book this cruise looking for any entertainment. Silverseas along with so many others, offers mediocre to non-existent shows. The 3 piece band was great in the bars but the Lounge shows were beyond amateurish. High school productions are more entertaining, (sad but really)! As stated above, we booked this cruise for the itinerary. We started in Singapore on our own for 4 days. Borneo and other Malaysia ports were fascinating. The Phillippines were great and the Sanya in China was a surprise beautiful port. Then the second cruise to ports in Viet Nam we fun too. The free tours hosted by SilverSeas was fine. And they made sure that none of the tour buses and/tour boats had more than 22 folks. Finally the crew: Way over the top great, wonderful and they make the cruise oh so special even with the hiccups along the way. Yes, we would cruise with Silverseas again. But only because of the itinerary. And hopefully ports that we have not seen yet. Read Less
Sail Date January 2019
Travelled with family, attracted by the itinerary to Myanmar. Stayed in a Silver suite on level 9 with adjoining room. Previous personal experience on Silversea is only on a Galapago cruise and mainly have taken Crystal cruises (sorry if ... Read More
Travelled with family, attracted by the itinerary to Myanmar. Stayed in a Silver suite on level 9 with adjoining room. Previous personal experience on Silversea is only on a Galapago cruise and mainly have taken Crystal cruises (sorry if I use it as a benchmark a lot). Other family members have been on other Silversea cruises. Embarkation - easy and quick. Disembarkation within Silversea's control was fine and well organised. Some confusion with the ground transport staff and which van was to take us to the airport, waited for ages (Singapore). The ship and cabin was excellent. Butler and attendant were excellent also. Did room service breakfast once at 6am for an early excursion - butler served it right on the dot at 6am and it was laid out beautifully, food was nice and hot. Absolutely no complaints about the room (bed is on the firm side which I like), wardrobe, bathroom etc. See comments in cabin section about TV media comments. There is 24/7 wifi available for this room category - when we checked in, it automatically connected to the standard wifi but you are eligible for the premium wifi and we had to speak to reception once to get that sorted (but being at sea, I'm not sure how much faster the premium wifi was!). Laundry included with this room category. But be aware that there is only one laundrette per floor and only one washing machine/dryer in the room, I think perhaps they could have installed a few more machines. The ship has a lot of modern artwork displayed, may not be everyone's cup of tea! The destinations and excursions were as expected. Potential Myanmar travellers be aware - the Pagodas and Monasteries which are the highlights - do require that you remove all footwear (and including socks!) when you visit. The main Shwedagon pagoda was clean and well maintained but the other places we visited were perhaps not so clean. Bring lots of wet-wipes along! Enrichment activities were generally good and as expected. Overall a pretty good experience but the only issue is the dining. I was very apprehensive in the lead-up, as I had been reading all the reviews on this site so I think did not have particularly high expectations. My previous main cruise experience has been with Crystal so I am guess I am using that as my main comparison. Walk-in everywhere during the day time. At night, Atlantide and Indochine and Spaccanapoli (pizza place) were walk in, everywhere else needed a reservation although to be honest most places were not full when we peeked in for a look so I'm sure you could walk in. We found Atlantide to be the best and most consistent in terms of quality. There was some day to day minor variability in the menu (I think a full menu change was only once a week, as other reviewers have commented) and service was good. Atlantide ended up being our main go-to restaurant to dine, and I think the same for other diners as it got progressively busier towards the end of the cruise. Indochine - service good but quality of food was not great, only went once. La Terraza - menu did not change for many days. Inside tables were a bit strange, most of the tables were an oval shaped table and there were two sizes. The smaller sized table was fine for two people and the larger table was quite large, it could seat 4-6 people. There were no in-between sizes (except outside or some side booth seating). It was pretty much free-seating for breakfast and lunch. However at dinner, found it a bit irritating the maitre d' kept trying to put us (a group of three) on a small table as it was way too small. Most times we'd have to say something and request a larger table (and there definitely was availability, restaurant was not full). Breakfast buffet was also in La Terraza. A reasonable selection, you could go help yourself or also order e.g. fried eggs with staff. Hot food at the counter had to be served. The Grill (hot rocks) - excellent. Steak quality was fantastic. Prawns were very good too. Just beware it gets a bit oily and the frying smell wafts everywhere. For daytime, they served the usual (hot dogs, burgers, salads etc). Couple of times there was also special buffets also. Spaccanapoli - went twice. First time great. Second time not so good (pizza crust and topping not matching menu description). La Dame and Kaiseki unfortunately did not live up to expectations in relation to food quality (service was great). We had booked La Dame twice but ended up going only once and cancelling the other booking. Nothing special and similar dishes were actually available in Atlantide! The $60 charge could be reviewed I think (I did hear other guests commenting similarly). We had booked Kaiseki but tried it out for lunch first - sushi and sashimi was not great (Silk Road on the Crystal ships were much better) and we ended up cancelling our booking. We are not big drinkers so I cannot comment much on the bar and alcohol. The served wine was ok. I thought the wines you could purchase were priced well. Bartender at the Grill was very enthusiastic and gave great service the one night we got a drink there. Overall everything about the ship is great except the dining, mainly lacking in food quality consistency and variety. Atlantide was generally the best. Everywhere else, some meals were great, some were a bit average. Was not happy with La Dame, Kaiseki and Indochine. I hope I'm not being overly fussy (first world problems I realise!) but given Silversea's reputation and price, I think it could be a bit better. More menu changes (more frequently) is needed. I commented to family during the cruise that on previous Crystal cruises, we actually looked forward to dinner, we wanted to see what they would serve each night (they had it displayed and you could go look in advance every day) and had confidence whereas on this ship, it was sort of "oh dear, where should we go tonight for dinner?". On Crystal there was one main dining room and you were assigned a particular table for the whole cruise and had assigned wait staff dedicated to your table so that was also nice, you would look forward to seeing and chatting to them but you knew they were also keeping an eye out on things for the whole meal. The menu changed everyday. There were other restaurants but the quality and service in the main dining room was so good, I daresay I could have gone there every night and be a happy diner. But on the Muse it was different. Besides the menu/food issue, there were some little issues with the service (or rather, how things were organised). You'd see the same group of staff around but one would take the order, another would be in charge of drinks, another would be in charge of the water etc. I'm not sure if that way of organisation works well because no one "oversees" the table as a whole (or at least I could not identify who was "in charge"). Service - staff were 9/10 times so enthusiastic and keen but again maybe the way things are organised could lead to confusion for them. Some previous reviewers have commented on food service being slow - we tended to dine early, we did not encounter any issues with delays in our food (but restaurant generally not particularly busy at the times we dined). Family do not recall such issues on other Silversea ships so I hope we can still put this down to "teething issues" but the ship is more than a year old now so I hope Silver Muse can iron some of these issues out as otherwise, it is a lovely ship! Read Less
Sail Date December 2018
We sailed on the Silver Muse earlier this year from Rio to Fort Lauderdale and were blown away by the service, the quality of the boat, the frendliness of the staff etc etc. Grabbed a late minute deal to cruise again from Singapore as a ... Read More
We sailed on the Silver Muse earlier this year from Rio to Fort Lauderdale and were blown away by the service, the quality of the boat, the frendliness of the staff etc etc. Grabbed a late minute deal to cruise again from Singapore as a round trip with the longest stay in Yangon for 3 days. Suite was 941 which is under the Pool Deck and at night and in the early morning you can hear the tables and chairs being set up and stored away. Would not recommend the cabins on Level 9 midships as they would all be affected to some extent. We were a little disappointed with the attention from our Butler but perhaps we were really spoilt last time and had higher expectations. Yangon is definitely 3rd world with the boat docked about 6 klms downstream from town because of the shallow approach. Unfortunately it takes between 1.5 and 2.5 hours to travel into the City along a very bumpy partially sealed road which they are in the process of upgrading. We opted out on the free tour on Day 3 as we had already done the trip in and out twice. It would have been better to stay 2 night in Langkawi or Phuket or have a stopover in Malacca on the way back rather than have 3 days in Yangon. Will cruise with Silversea again when another 'bucket list' destination comes up with competitive pricing. Read Less
Sail Date December 2018
After reading a number of mixed reviews, I had lowered my expectations going in, but was pleasantly surprised. Everything was clean and comfortable and relatively efficient. Although we had slight concern initially that the linens ... Read More
After reading a number of mixed reviews, I had lowered my expectations going in, but was pleasantly surprised. Everything was clean and comfortable and relatively efficient. Although we had slight concern initially that the linens appeared to not have been changed after a few days, since I noticed the same blood stain from my husband’s-cut on his finger. Although the linens did not smell, I assumed it was the same stain. I asked the front desk how often they changed them( I certainly didn’t want them changed everyday) , they said every other day, that seemed unlikely. However after my inquiry, they seemed to change them every other day, which was unnecessary, every 3 days would have been sufficient. I was a little upset that our cabin attendant notified us he was leaving the ship in Hiroshima and a new attendant would be taking his place. I asked him if he was leaving because of my inquiry, he said no , he was scheduled to leave for 2 weeks before we arrived, but his replacement was delayed due to obtaining visa, so he stayed on until his replacement arrived. He said his next assignment was on the Whisper, so no worries. I just hope that was the truth, because if he was in trouble because of my inquiry that would have upset me to no end. He was very good, our room was always cleaned well and early. After he left, our room always seemed to be the last one done on sea days , even though my parents room right next to ours was done long before ours. Oh well I don’t understand the negative comments about the food. I thought the food was very good and on par with Oceania which had been our go to cruise line prior to Silverseas. I wa not thrilled with the hamburgers at the grill at lunch, but overall I thought the food , selection and presentation were well done. The steaks especially were very good, note we like medium well and were not disappointed. We preferred the main dining room, la terrazza was also very good, but menu did not change that often. The room was comfortable and loved the walk in closet. I would say the suite (vista) was better than Oceania’s concierge level. The tv worked better than expected even out at sea, however the selection of movies was limited. although there is a DVD player, you can bring your own since their library collection may not be to your liking, at least it was not for us. They did have most cable news stations, even MSNBC( since Fox News for 15 days was not an option for us! ) and ESPN . I liked the separate workout room with free weights and a good area to do my own aerobic workout. The overall condition of the ship was good, although there were areas of the ship that may have needed some light maintenance, it was in areas that most people would not be traversing on routine basis. I would definitely recommend Silverseas although not sure if we will travel with them unless there is a good price, like we received on this one, and the itinerary is of interest. We were ok with the formal policy, but prefer not to drag that extra luggage with us. A great trip overall. Read Less
Sail Date October 2018
Have mostly cruised Celebrity for the past several years. We had two criteria for selecting this cruise--I wanted to see Singapore, and we wanted to try a more upscale cruise line. We had sailed Silversea years ago with a group for work, ... Read More
Have mostly cruised Celebrity for the past several years. We had two criteria for selecting this cruise--I wanted to see Singapore, and we wanted to try a more upscale cruise line. We had sailed Silversea years ago with a group for work, and they had a good price going places I've never been, starting and ending in Singapore. We have minimal requirements for a good cruise--a place to sleep, good food, an itinerary with interesting stops, and a quiet room. We don't drink so the all inclusive meant little to us, and rarely go to ship's entertainment (unless they have a guest entertainer that we think is better than average). We normally cruise on Celebrity for virtually half the cost of what we paid. Yes, the cabin was larger (nice!) and we really liked the small ship (uncrowded, virtually no one else in port). Food was consistently better than Celebrity, with outstanding service--a more traditional cruise experience, and what I remember from Celebrity years ago on our first trip. Meat was always top quality, and finally a cruise line that can do desserts the right way, especially the chocolate (although my wife would complain there wasn't enough milk chocolate). Kind of odd to see a burger on the dinner menu, but the jalapeno pickle infused burger was good enough I had it three times (once for breakfast). Biggest problem with the ports was the distance to the city from where we docked. Kind of eats up a good part of the day just getting there and back. We mostly did our own excursions, but our favorite was the Shwedagon Pagoda by candlelight (a ship tour) in Yangon. Also did 2 other tours that were offered free--they were good enough to see a little something at no cost (so worth the cost). Overall, we liked the smaller ship and especially if it can stop places the larger ships cannot stop. Was twice the cost we normally spend, but twice the cabin and probably the same price had we paid for a suite on Celebrity (although it seems the price was also lower than average for many of the SilverSea cruises). We would do it again if the itinerary were right and if we could get a good deal. Read Less
Sail Date March 2018
Burma, Rangoon or Mandalay had always sounded mysterious and exotic to us and had been on our bucket list for a long time. This was the chance. We could just add this 12 day cruise to our Hong Kong to Singapore 10 day cruise without ... Read More
Burma, Rangoon or Mandalay had always sounded mysterious and exotic to us and had been on our bucket list for a long time. This was the chance. We could just add this 12 day cruise to our Hong Kong to Singapore 10 day cruise without leaving the Silver Shadow and stay in the same stateroom. The highlight of this cruise of course was the Shwedagon Pagoda in Yangon, Myanmar. We loved the itinerary, Kuala Lumpur, Penang and Phuket. For 3 nights the ship stayed in port at Yangon. This turned out to be an awesome, most impressive and unforgettable experience. On the return trip to Singapore there were too many days at sea. We passed so many wonderful and little known islands and places on the peninsula worth a visit. Fantastic and impressive as Yangon had turned out to be, we feel that one overnight layover would have been sufficient for our visit. We would have preferred an overnight stay in beautiful Phuket or Langkawi, our last landfall before returning to Singapore. We did love this cruise but think it has great potential for improvement. Read Less
Sail Date March 2018
The itinerary was the number one reason we chose this ship, followed by the size of the ship and what it had to offer. The accommodations were outstanding and our butler went above and beyond in service and attentiveness. Our room maid ... Read More
The itinerary was the number one reason we chose this ship, followed by the size of the ship and what it had to offer. The accommodations were outstanding and our butler went above and beyond in service and attentiveness. Our room maid was also outstanding and always had a smile on her face. Ports of call were very good except for Caines where I wish we had spent two days as there was so much to do and we could not possibly do it all in one day! Same could be said for Sydney Australia and had there been a two stay we would have continued on with Silver Shadow to New Zealand. The food was superb and never a "lack of"! After a few days, the staff became aware of who we were and started to refer to us by name - a very nice touch. Only two negatives I have are the dress code and the fitness facility. After 40 years of wearing a jacket and tie, I like to dress more casual - sports shirt, slacks, nice Bermuda shorts, etc. when going out to dinner or evening events, Therefore I avoided most nights where a jacket and or a jacket/tie were required. In today's world, a more casual dress code would be a "plus" and many other venues have adapted to this new more "smart" casual attire . The fitness facility is poorly ventilated and too small. It needs to be enlarged so more persons can use the equipment at peak times of the day. Other than that those two negatives we loved the cruise and would definitely look at another. ****I must add one further detail. One day prior to departure my wife and I decided we would book an Amazon cruise in November 2018. We knew it was the last day but wanted to take advantage of the discount. We went to the "future cruise" office only to find we had to wait as there others in front of us. We understand that but when a person came up - went into the office and then sat down for a few minutes beside us. The cruise consultant came out and told us this person had been in earlier and would take him next. I then came to the conclusion that waiting in line (over half an hour) has no standing with this cruise consultant and a potential sale came first - little did he know we were ready to sign up. Would that have changed things? As a result, we are having our cruise company look at other offerings for the Amazon. We may end up with Silver Seas but why not see what others have to offer now. Read Less
Sail Date November 2017
We have sailed Silversea a number of times and love the on board experiences, the suites, the food, drinks, and, especially the service. We booked this one as back to back so we were on for an extended time. Our prior experiences with ... Read More
We have sailed Silversea a number of times and love the on board experiences, the suites, the food, drinks, and, especially the service. We booked this one as back to back so we were on for an extended time. Our prior experiences with Silversea was on the Wind and the Cloud which we absolutely loved. The size was near perfect for our tastes and our next cruise will again be on either of those. The Shadow is just slightly larger than our preference so that is the principal reason. We note that several people have commented on the ship looking weary, I would have to agree with that but, it’s nothing that can’t be remedied. Otherwise, it was all good. I can’t speak highly enough of the service and also the Cruise Director on board. We have sailed over 35 times and Kirk was the best Cruise Director ever. The entertainment was perfect for us. One criticism is the lounge chairs were “staked out” way too early and that made it very inconvenient especially for people who have a low tolerance for the sun. That didn’t happen on the Cloud or the Wind, perhaps because of the smaller size Read Less
Sail Date November 2017
We chose this cruise because of the itinerary. We explored our departure and ariival cities on our own. We used some of the ship's excursions and also those provided by Abercrombie & Kent. The ship definitely needs to be ... Read More
We chose this cruise because of the itinerary. We explored our departure and ariival cities on our own. We used some of the ship's excursions and also those provided by Abercrombie & Kent. The ship definitely needs to be refurbished - it's old and tired looking. The gym, spa and beauty parlor also needs to be modernized. Our cabin was nice and spacious - just a bit dark and very small veranda that needed to be better maintained. The TV in the room didn't work well and the ship should provide more than 1 hour of wifi service per day. The food and service in Main Dining Room was very good. La Terraza restaurant was OK and the buffets offered during the day were mediocre. Room service was very good!! Our meal in Le Champagne was outstanding! The evening in La Terraza on the 19th featuring the visiting French chef was excellent! The Grill during lunch was OK but the wait staff were frequently overwhelmed with the number of guests to serve. The SilverSea singers were very talented and enjoyable, the pianist, Nataliia was excellent but the guitarist/singer Charlie's repertoire was not current. The girls in the Beauty Parlor should speak better English. Our wait staff were all great as were the butler and his assistant. The Concierges need more training on what if offered in the Ports of call. It's time for the Cruise Director to retire. We would go again perhaps on a newer ship. Read Less
Sail Date October 2017
Embarkation and disembarkation went easily. Ship was smaller than what we sailed in the past but better since we got to know just about everyone working on the ship. Expected the cabin to be more elegant although the bathroom was big and ... Read More
Embarkation and disembarkation went easily. Ship was smaller than what we sailed in the past but better since we got to know just about everyone working on the ship. Expected the cabin to be more elegant although the bathroom was big and the bed comfortable it was still a little tight and a bit dated. TV was terrible and barely visible from the bed. Food was great and service was mostly good except for breakfast in the restaurant which was inexcusably poor. Difficult to get a good strong cup of coffee. Loved the afternoon tea. Entertainment was great and the entertainers fabulous. Fun activities every day. Our butler and cabin assistant were fantastic. Overall, all of the crew were helpful and cheerful. Ports were also fabulous but excursions were very disappointing. Staff did not seem to care when we had issues with our excursions. Not sure I would do Silver Seas again without checking other lines first. Read Less
Sail Date September 2017
We are seasoned cruisers and after an extraordinary Silverseas Cruise to the Galapagos in March we wanted to try their more mainstream cruise style. CHECK-IN The check in was seamless, there were more than enough staff to process ... Read More
We are seasoned cruisers and after an extraordinary Silverseas Cruise to the Galapagos in March we wanted to try their more mainstream cruise style. CHECK-IN The check in was seamless, there were more than enough staff to process everyone without delay. A great opening memory. BUTLER Since we had bulters on other cruises (Oceania) we were prepared on how to use their services and Albert lived up to our expectations. He was available within minutes of our request for service. He exceeded delivery for room service, made and cancelled reservations without hesitation and kept the refrigerator and ice bucket filled. It felt like he was our own private butler even though we knew that he served more than our suite. DINING The Restaurant (yes, that's the name of the main dining room is called the restaurant) delivered impeccable service. The menu selection was robust and regardless of breakfast, lunch or dinner the service levels remained high. FORMAL NIGHTS There were 2 formal nights during our trip and those of us who did not want to dress up had little choices as to where we could go and eat/drink. This was probably one of the negatives of Silversea. In addition to 2 formal nights, all but 2 evenings informal meaning that jackets were required for men and dresses/pantsuits for women. The average temperature in Asia was 90 degrees so dressing up seemed overkill and antiquated. This was a disappointment of the trip. LA TERRAZZA This venue was used during the day for lunch and breakfast with outside seating available BUT in the evening they shut off the outside deck, pulled the blinds and transformed the restaurant into an Italian Restaurant. I would have preferred to have the option to eat on the outside deck. Oceania Cruises does have that option which is a plus for Oceania. SHORE EXCURSIONS Many of the shore excursions were part of the price of the cruise. However, there were two paid evening excursions that included local entertainment and dinner. THEY WERE SPECTACULAR! LOGO WEAR A major disappointment was the lack of anything with a Silversea logo on it. No shirt, no baseball cap, no water bottles, nothing. When asked, we were told that others have also requested it but "Corporate didn't believe in it." To bad, a great marketing opportunity that they chose not to use. WOULD WE GO AGAIN? Possibly...I liked the small ship, the service but formal nights and no baseball cap has us looking at other options too. Read Less
Sail Date January 2017
We embarked Silver Shadow in Singapore on 25 February 2016, the registration process being as faultless as expected. The ship has been waitlisted in all cabin categories for months with 370 passengers sailing, comprising 107 British, 82 ... Read More
We embarked Silver Shadow in Singapore on 25 February 2016, the registration process being as faultless as expected. The ship has been waitlisted in all cabin categories for months with 370 passengers sailing, comprising 107 British, 82 American and a veritable League of Nations beyond that. The senior team comprised Captain Marco, HD, Lester and CD Kirk, with RM Antonio. It was good to renew acquaintances amongst the above and reminisce about old times. Inevitably, there were some old and some new faces amongst the staff and crew, Rosie having been our butler on a previous sailing. After a rainy spell in Singapore, the first day - at sea, was fine and sunny and the pool deck crowded. The lunch time buffet proved very popular and Rommel and his team worked extremely hard and efficiently in very hot conditions; we told Lester how pleased we were at these efforts. That night was formal and we dined with the GRM, Alix and the future cruise consultant, Charmaine together with two other couples in the MDR. Service was very slow and we did not finish our meal until 10.30 pm, too late, unfortunately, to go to the show. Generally speaking the Shadow is in pretty good condition considering her age. One can always find fault with anything, but we haven't found any aspect that has made us raise our eyebrows. The swimming pool has now "sprouted" two additional steps and the mosaic tiling has been changed from blue to brown/cream, although evidence of the old blue surround is visible at the edge, and some of the tiles are lifting. As usual, painting of the outside was in progress on our return from ashore in Kuching, although she had not looked in need of any on our embarkation in Singapore. Following SS's acquisition of the "cobblers" sandals business, passengers can now buy this footwear not only in the Caribbean, but also in the Far East. The Shadow appears to be at present the vanguard ship for "art". We had an art director on-board, and various pieces of art with labels and prices, were hung around the ship. It is obviously going to be a “sales opportunity”, but the positioning of these art works along the corridors are incompatible and unsuitable, and unlike in a gallery where they are placed to the best effect, these are just an unattractive jumble. Apparently this has been in the planning for four years and we must wait and see if and how it develops. Needless to say our lack of knowledge indicates our degree of interest! Trivia has shown a solid turnout with five teams of eight or nine. Kirk has clearly worked hard in devising the questions and there was no acrimony. Unfortunately, not up to our past record, we only came joint third! We felt so sorry for the Voices of Silversea who were struggling with technical sound problems. This was most disconcerting for the artistes who were trying very hard to deliver an excellent standard as they did on the Whisper last November on the Amazon cruise. We seriously hope that these defective sound problems will not impact on the singers' ratings One night in the MDR produced shortcomings in our main courses. Madame's leg of lamb was completely red raw, whilst Sir's partridge appeared to have been a victim of a nuclear attack. Otherwise food and service were excellent in all venues. Dover sole and crepe suzette were excellent. In conclusion the staff and crew were as hard working and obliging as usual on SS. By the end of the cruise, a very high proportion of them had bothered to learn Sir and Madame's names. Overall, we felt that the food was a bit hit and miss, but mainly the former. One point of particular note concerns the currency devaluation which has occurred since our Whisper cruise last Nov/Dec!! Then, an SS visor cost 90 prize points, but now it has increased to 110!! Read Less
Sail Date February 2016
The Silver Shadow is a smaller ship and easy to get around. We had a last minute booking owing to the cancellation of our Mekong cruise. We had little time to fully research the cruise but as it was Silversea we felt confident it would be ... Read More
The Silver Shadow is a smaller ship and easy to get around. We had a last minute booking owing to the cancellation of our Mekong cruise. We had little time to fully research the cruise but as it was Silversea we felt confident it would be great. We were not disappointed. Our Deck 6 cabin was in easy reach of all activities. The full crew are well-trained and cannot do enough for you. We were pampered for the full 10 days. The first half of the cruise had good weather but then an unseasonal weather event prevented our visit to Chan May and gave us another sea day. The weather in Halong Bay was cold and wet which spoilt the activities and view somewhat but it was still a great bay to visit with it's limestone shapes looming in the mist. The restaurants on board are all good - Le Champagne - is a treat - it's extra but worth it. The Terrace is a buffet until evening when it becomes Italian fine dining - another evening treat. We found the food and wine all excellent and the wait staff very obliging in every restaurant. Everything Silversea was in control of was perfect - If only they had been able to extend control to the weather as efficiently! Read Less
Sail Date January 2016
We were first time Silversea cruisers, chosen firstly for the itinerary and second to experience 6 star cruising. Overall we had a pleasant 16 day cruise though honestly we are more comfortable on large cruise ships. Really enjoyed the ... Read More
We were first time Silversea cruisers, chosen firstly for the itinerary and second to experience 6 star cruising. Overall we had a pleasant 16 day cruise though honestly we are more comfortable on large cruise ships. Really enjoyed the food and service in The Restaurant and had one very nice meal at La Terrazzo one evening, other than this found breakfast and lunch on the ship fairly average, particularly after 16 days. This is of course just our opinion based on the fact that this was a 6 Star cruise line and we had expected something more? We found a little piece of heaven in the Panorama Lounge early each morning with a wonderful young barista, Paul, who made a splendid cappuccino and long black (or espresso) for us, and we completed breakfast with lovely fresh muffins and pastries and a plate of freshly sliced tropical fruits. Silver Shadow has by far the finest coffee we have ever had on board a cruise ship! We thoroughly enjoyed the excursions we went on though felt truly embarrassed for those people at Petropavlovsk who hadn't been advised by anyone from that scarves or head coverings are required for women to enter Russian orthodox churches. We felt this was the ships duty to let people know this as we had learnt from a previous cruise to St Petersburg - all local customs were spoken about prior to disembarking for an excursion. Really enjoyed the wine and food lectures - these gentlemen tried particularly hard to bring us information that related to the ports that we were travelling to or had just departed from.   Read Less
Sail Date September 2013
First cruise with Silverseas on the Silver Shadow, a pleasant enough cruise blessed with generally good weather at almost all the ports of call. Here is a list of things that Silverseas gained points for, things that were a little ‘so ... Read More
First cruise with Silverseas on the Silver Shadow, a pleasant enough cruise blessed with generally good weather at almost all the ports of call. Here is a list of things that Silverseas gained points for, things that were a little ‘so so’ and things it lost points for, including the likely deal breaker for us taking another Silverseas cruise! Merit points for; Cabin/Suite - Our Silver Suite accommodation was very nice, had all the things required and the butler service is a nice touch. Having the included laundry service was also very good. Crew  Almost universally genuinely friendly and helpful. The duo in the bar were great and even learnt a song on request! The poor girls in the Casino did not seem to get that much custom, so they were happy to spend time teaching me to play blackjack! Pool grill hot rock dining  This was quite fun, sadly the colder weather closed the pool grill on quite a few evenings, but when available it was by far the best food on the ship for both lunch and the evening ‘hot rock’ dining (see later comments re the food in main restaurants). Fellow passengers  We met some delightful and interesting people on board and encountered very few crashing bores that we had to avoid. Not something a cruise line has any control over of course, but meeting fellow passengers is very much part of the overall cruise experience and this trip scored top marks on this front. What was ‘so so’; Range of activities There were a good range of enrichment lectures and food/wine demonstrations, but apart from that if you are not into Trivia (which we are not) then there really was not much else on offer for the several sea days. Demerit points for; Food  The catering in the main dining room and the Italian al a carte restaurant were very much hit and miss. Some things were great and others were just plain dull. We eventually learnt to avoid the daily roast offering as it was usually well below standard. On a few occasions dishes had to be sent back as they were cold. We have done some previous cruising on smaller expedition style ships (not SiIverseas) and one trip on a larger Celebrity ship, frankly the food was not quite as good as any of our previous cruises. Just to be clear, the food was not bad to the point that you would complain, it was just not that outstanding. I should also add that despite the generally positive attitude of the staff, service in the main dining room could also be a little hit and miss. Big time demerit points (and likely future Silverseas cruise deal breaker); The extremely poor ‘all inclusive’ wine selection. This was by far and away the biggest disappointment, so much so that we may well not book with SIlverseas again for this one reason. The selection of wine offered as part of the normal ‘all inclusive’ selection was quite dire. Now I should add that we only drink white wine and Champagne, and the bubbly on offer (Monopole) was perfectly acceptable. But the white wines offered were a rather dull selection of old fashioned mostly French offerings, not one Australian or New Zealand wine to be found. The only ‘new world’ white on offer the the included selection was a Chilean Sauv Blanc that tasted like you could have probably happily driven your car on it. We are absolutely not wine snobs, but the selection really was very disappointing, we could not find one white wine that we really liked and so wound up drinking very little of the wines offered. We did speak to the head Sommelier and we were able to establish that they did have one of our favourite NZ Sauv Blancs on board, but it was $40 a bottle from the ‘Premium’ selection, and for some reason it did not even appear on the premium wine list! So we wound up spending quite a few extra bucks on bottles of that. Overall, I am forced to conclude that the ‘all inclusive’ model really does not work, or at least as currently implemented by Silverseas it does not work. I would rather have paid a little less for a ‘non all inclusive’ package and then have selected what wines I wanted. As it is we paid for an inferior all inclusive style product and then were effectively forced to pay again to avoid a pretty dire selection of wines. Unless Silverseas can demonstrate an improvement on this point then it’s fairly unlikely we will be booking with them again, which is a real shame as we otherwise quite enjoyed this cruise. Read Less
Sail Date September 2013
Our Cruise on the Silver Shadow allowed us to see some opportunities for this prestigious line to move into the next evolution of luxury cruising. I feel that with some small tweaks they could really be so much better. Was anything ... Read More
Our Cruise on the Silver Shadow allowed us to see some opportunities for this prestigious line to move into the next evolution of luxury cruising. I feel that with some small tweaks they could really be so much better. Was anything horrible - No. In fact, many of the elements were spectacular- The complimentary wines/Spirits were top notch . The wines often amazingly good. The staff amazing- Calm even with the ugliest passenger attitude (We witnessed this more than once and it makes the term Ugly American - All too real). Overall, did we find that there was some room for improvement? Yes, indeed. We arrived into Shanghai's pier for embarkation and luggage was handled quite well. However the Pier was unprepared to do a documentation check and did so on the gangway in stifling heat. It would have been so much easier to do this in an air conditioned part of the terminal rather than right on the gangway. Really no big deal, but wasn't a great first impression. We were escorted to our Silver Suite which I must say is stunning. Worth noting if you carry a lot of electric things (Phone, Ipad, Camera Chargers, etc.) the amount of outlets in the suites are limited. The bathroom is gorgeous with big towels and a rainfall shower head. Our luggage arrived in a flash and 30 minutes later, we were unpacked and ready to explore the ship. We found the ship to be in really good condition. Fabrics/Carpeting/window treatments all in very good shape. The wait staff was just fantastic and they really went out of their way to learn your name and your home town. Never once were we disappointed at the service but rather at some of the policies the line has about how to serve. Small things that made you scratch your head. For example, in the main dining room why, when your entree comes, is only the main protein on the plate? Every side must then be french served to your plate. By the time you had all your sides the main Entree was cold. Seemed like it would be easier for staff as well as the kitchen just to plate up the sides onto the individual entree plate. Overall the food was just ok. We loved La Terrazza and ate their as much as we possibly could. We were not alone in our disappointed in the main dining room, the staff really tried but often food came out under cooked or over cooked. We saw a lot of dishes going back to the kitchen on our few meals there. . Cold Food, bland food poor and a menu that honestly didn't flow well at all. This is a major opportunity for improvement for Silversea. Currently Silversea has the concept of "Slow Food" being featured in their marketing efforts, however no one on the ship knew anything about that at all. I think a class on that for the La Terrazza waiters would be helpful. Our biggest disappointment was the famed Relais and Chateaux experience at Silver Shadow's "La Champagne". The meal was ok- We were a bit hungry when we left, but more importantly the ambiance in that room is non existent. It appears to have been designed originally as a conference room - then turned into a dining room. Lighting runs down the entire center of Le Champagne spotlighting guest who happen to be sitting in the middle of the room. the lack of carpeting means loud footfalls when walking and sound just bounces. With a bit of redo on the decor it could be so much more pleasant. I will say that the lamb was great! Another oddity is the pool deck- they have a great lunch Bar B Que daily but only one menu per table. so it has to get passed around, Big problem? No, but easily fixed simply set with a menu at each place setting. We really didn't see any shows so I can't comment on the entertainment but most of the guests seemed quiet pleased. It would be awesome to share with the guests what movies were playing and the time they would start (perhaps a channel on the TV itself that had a schedule) Needless to say, we saw a lot of movies from the middle. Perhaps "on demand" would be considered. We caught the port lectures on TV and both the asian historian as well as the port lecturer were very good. As we set off to disembark in Tokyo, we felt that things were very well organized. That reception desk does an amazing job and they really keep on top of a lot of things. Kudos to them! So with a nice breakfast we departed to see a bit of Tokyo and to head to the airport for the long flight home. It's true that cruising with just 380 means there are no lines and you can truly relax. Overall a great trip and with some minor improvements this line has a bight future. Read Less
Sail Date May 2012
We embarked Silver Shadow on 23rd February 2012, in Fremantle Perth Australia. Embarkation was smooth, and an extra nice little touch, the mandatory form passengers must sign regarding Norovirus, had already been printed by Silversea, ... Read More
We embarked Silver Shadow on 23rd February 2012, in Fremantle Perth Australia. Embarkation was smooth, and an extra nice little touch, the mandatory form passengers must sign regarding Norovirus, had already been printed by Silversea, therefore you merely had to sign your name, thereby saving time. As has been commented by others previously, the welcome glass of champagne has now shrunk even further and there is virtually only a mouthful in the glass! We checked the forward programme for evening events to enable us to then make dinner reservations in the restaurants that require pre-booking, so that we did not clash with special evening events. What proved interesting was the variability in patronage of Le Champagne and La Terrazza on different nights. There was no welcome bottle of champagne in our cabin, another shrinkage from last November. Our butler said that in line with their Italian heritage, they were now offering Prosecco, but only on request! However newcomers to Silversea would be unaware that this welcome gesture was no longer being provided except on request. We asked for and received a bottle of champagne. Our cabin was 814, a standard veranda suite on pool deck, whose location is ideal for our "lizard" lifestyle (love of fresh air and sunshine during daylight hours). This was the same cabin as on our Shadow cruise last March, when we sailed from Singapore to Hong Kong, which was also reviewed on CC. The furnishings had stood up well to a year's use, after being refurbished during dry dock prior to that cruise. Another shrinkage, however, is that the little foot mats by your bed in the evening have been dispensed with. Despite emailing Silversea in advance (and being assured the ship had been informed) to request a soft mattress, nothing had filtered to our cabin care team, so we spent an uncomfortable night until the issue was attended to. Returning to our cabin after a light lunch, our cases had arrived and unpacking commenced, interrupted at 17.00 by the mandatory safety briefing. We met only Mrs Crab and her husband, a delightful Aussie couple from Perth, for a pre-arranged CC get-together in the Panorama Lounge at 18.00, (the others not appearing, apparently due to jet lag) before getting ready for dinner in a quiet La Terrazza, where service and food were up to standard. This is a tip for those who enjoy eating in this venue because the first night of the cruise seemingly finds a significant proportion of passengers 'finding their way around' and thus there should be no problem getting a table here. We were told the menus are now changed every four days. We were due to tender into Geraldton the next day but choppy seas cut this out. Sadly, if we had waited an hour for a short squall to pass, the sea calmed down and might have made tendering viable. We sailed more slowly than planned towards Exmouth, our next port. This was also by tender and it was touch-and-go, but use of the portside bow-thruster kept the tender platform sheltered and we made it ashore for a snorkel trip on Ningaloo Reef. We were one of the first tender boats to go ashore, and it was certainly an up and down experience! Luckily the transfer was short and we were met by a rep from the Ningaloo Reef Dreaming company, and transferred to what was quite an old vehicle with fresh air a/c, capable of holding about 15 of the 23 allowed on the boat. We had been told that the transfer to the boat would be about 1.5 hours, but in the event, we were told the sea was rougher in that area, so we were taken to an alternative site. We only took about 15-20 minutes to get to the mooring, and arriving at the jetty, our party of 23 took it in relays to get in the dinghy and motor to the boat. There were three crew only, the Captain, the "cook" who was the general factotum, and the young female Sydneysider who had driven from there to Exmouth, taking a week, in a pick up solus, apart from the company of a dog, and had arrived only the day before!! Unfortunately we seem doomed as far as snorkelling is concerned. We have been fortunate to do so in reputedly, the best sites in the world, but usually there has been a high sea running, with poor visibility and a strong current. This was no exception, and even trying a drift snorkel in the afternoon was no better, and there were several passengers who got into serious difficulty. In the event, Silversea were very fair and refunded $100 off the cost of what was quite an expensive shorex. At least the day wasn't completely wasted, as despite the bad visibility, we did see a couple of turtles, but the sea was too murky to see corals and smaller fish. We met acquaintances from a previous sailing, who had been on the Shadow since Auckland (a 19 days cruise) and who regarded the food in the dining room as something of a curate's egg. The executive chef was the same one who had been on our Spirit cruise last November. Yet again, as in November, the lobster was way too salty, but most other main course dishes were good. In fact, the venison served in the dining room was almost as good as that which was part of our meal in Le Champagne. On the Spirit last November, the executive chef had performed a culinary demonstration where he made a mushroom risotto, which was perfect. We had the dish in La Terrazza and the rice was hard and undercooked. On the Shadow cruise reviewed here, mushroom risotto was offered one night and was totally different in flavour and texture to either of those on the Spirit. How can the same executive chef serve the same dish three ways and with only the one he cooked on stage turning out perfectly? A further shrinkage is the elimination of the cheese trolley. Last March, demand was such that a second trolley was brought into use. Now the cheese is plated in advance in the galley, with reduced choice and no personal control of portion size. Dining room service was generally good and it was nice to see Rose had been promoted to Junior Sommelier. Perhaps because the Australians comprised the largest contingent, it was noticeable that the dining room filled up quickly and was quite full by 19.45. Yet again, the Americans were very much in the minority, so this is perhaps why Silversea is struggling. If there hadn't been such a large contingent of Australians on our cruise, the Shadow would have been as empty as apparently it had been on the previous voyage. The menus in Le Champagne have been changed since our sailing on the Spirit last November, and we opted for the mushroom-orientated fruits of the forest creation, with venison cooked rather rare as the main course. There were only eight patrons that night, whilst the asparagus and lobster menu attracted a full house. Last November on the Spirit, it was spinach with every dining room dish but this cruise it was asparagus that was available in profusion! We opted out of the wine paring and had to buy wine from the connoisseur list, the complimentary wine being unavailable. There has been some discussion on CC concerning this issue, some ships seemingly, being willing to serve complimentary wine in Le Champagne. We varied our breakfast and lunch arrangements to suit the day ahead. Generally breakfast was taken in La Terrazza, where the disjointed layout of all Silversea ships sees some fruit in one area and other fruit some distance away; annoying. Bread and pastries were very good. The speed of production from the galley was faster than the Silversea's habitual snail's pace when breakfasting in the dining room. It was interesting to note two different forms of preparation of the spinach and bacon souffle, just why there should be such inconsistency is odd. Room service breakfast suffered from the long walk it had to undertake from the La Terrazza galley to our cabin, one deck higher and forward, therefore hot food was either avoided completely, or had to be eaten "out of course" immediately on arrival. Lunch was generally taken from the pool grill, often the freshly grilled fish. La Terrazza offered a few themed buffets, though the advertised Indonesian food turned out to be predominantly Greek! In all the dining venues, during all meals, service was attentive and obliging, as always, nothing being too much trouble. Christophe (probably incorrect spelling -- so apologies in advance) was the stand-in Restaurant Manager, covering somebody on compassionate leave and was highly visible throughout the ship, something that cannot always be said for some of his permanent colleagues. He was on the ball and on top of his job and deserves to be given the position permanently. Similarly, Flavio, the hotel director, was also visible around the decks and was only too happy to stop and have a word with any passenger. Another area of cutback appears to be in the evening entertainment. The post-dinner offering one night was the Liars' Club, during which International Hostess Anita provided a review of the rise and fall of her love life and past partners (one of whom we knew). Whilst this might have been cathartic for her, who did endeavour some humour (she is German and humour in a foreign language is tricky), it was a little excruciating at times. On another night, there was a quiz on musicals, which combined with some karaoke. Finally, there was a specific billed karaoke night. Has the Silversea's entertainment budget been cut to the point where passengers are offered no more than parlour games for their main post dinner entertainment? We only watched one show, a Motown tribute. Whilst the singing was generally very good, both the choreography and dancing were virtually non existent and wooden to those who remember the 1960s performances by the Supremes, Four Tops et al. Furthermore the bank wasn't broken on the costume front. Cruise director Kirk, a recent arrival from RCI and Azamara, did a good job with the well-attended teatime trivia quiz. The weather changed after leaving Australian waters, becoming more cloudy, less hot but more humid. On arrival at Komodo Island, the sheltered bay created perfect conditions to tender ashore. Here there is a simple wooden jetty, with a steep upward slope to the beach (presumably the incline being dependent on the tide). Dragons were sighted on the beach prior to our arrival. We were divided into groups of about 15 and ours had three local ranger guides. Fortunately walking was pretty easy because we followed a well-kept track that was generally dry. Our guides pointed out local flora and fauna before arrival at the watering hole, where several dragons were congregated. This was the only area where it could be considered "contrived", as during the dry season -- there are pipes carrying water to this watering hole to ensure that the dragons are likely to be there. From here a short walk led to a parting of the ways. The mountain goats among our party attempted a tricky hill climb, the descent being more tricky and slippery, where a couple of people needed assistance. Meanwhile, the chickens continued with a ranger on level paths back to the village area and the shopping opportunity -- which was no more than a group of villagers side by side under a covered awning. Various merchandise, from postcards through carved dragons and Ts were on sale. Dragons roam freely across the island and are not fed by the locals to make them quiescent for the tourists because any dragon could turn up anywhere. Indeed on the return walk, nearly at the beach, in the middle of the path on which we were walking, there was a large pile of dragon poo -- (white for those wishing to know the colour, and just a bit bigger than kangaroos!), proving that they do not differentiate from paths or undergrowth!! En route we saw a dragon padding along the beach, whilst another lazed under one of the stilted houses in the village. Our ranger waited to escort us the 50 yards to the jetty and back on board. Originally we were told that no passenger would be allowed onto the island if they were not doing the shorex -- but obviously "business" overcame their resolve, and passengers were allowed to walk the short distance to the "shopping opportunity". Passengers wishing to take cameras ashore, had to prepay on board the day before, several US dollars and the charge for using a video camera was $US19, very much a business venture for the Indonesian authorities!! Being a small ship, we could dock in Benoa, Bali. We wanted to sample a traditional Balinese massage and also use an Internet cafe. We shared a cab with a couple from our quiz team but making the arrangements proved fraught. We agreed a price and trip duration but the driver tried to make us stay longer so he could get another fare in between, and then tried to overcharge on return to the port. We got 30 minutes of Internet for $2 and a 90-minute massage cost $10! This was in Sanur, about 15 minutes from the port, a small town boasting a lovely beach area. On our return to the ship we saw the behemoth Caribbean Princess in full flow with its tendering operation to get passengers ashore. We of course were tied alongside. The joys of small ship sailing Our ship-organised vintage train trip in Semarang was cancelled because the train was out of service. Instead we opted to get a taxi to a recommended local mall, travelling via the old town to see the sights. Here there was excellent organisation for taxi procurement. There was a printed price list of fares to typical destinations or for sight seeing, whether you wanted a tour or just a "drop of". You paid your money to the man behind the desk, your destination was written in duplicate on a piece of paper, top copy for you and second copy for the taxi driver. We were escorted out of the main ferry terminal area to a driver, who was given his copy of our destination, taken to his cab and away; painless! The mall was large and offered quite a variety of outlets, especially stylish shoes. A furtive-looking man at one entrance offered a poor rate of currency exchange but this was used to facilitate a few purchases, which had to be made in Indonesian rupiahs. An adjoining hotel's business centre offered cheap Internet but the hotel spa was expensive for a massage. What was surprising, was that the hotel did not have a money exchange and we were directed to the same little furtive man in the corner of the mall. We later found out that his rate of exchange of American dollars was not as bad as we had thought. Securing a taxi for our return was easy and we paid the same amount of $10 that we had paid from the port. Jakarta is the Indonesian capital and was our final port. Good old Silversea provided a free shuttle to a large mall where we had a 90 minute reflexology/massage for $10. Unfortunately, this was the only port Silversea were able to offer the free shuttle into town, as in all previous ports, the taxi union is too strong, and they are prohibited from offering this service. Browsing the shops, it was staggering to find electrical and electronics goods priced higher than in the UK. Laptops were only loaded with Windows 7 home basic. The pharmacy shelves were labelled in English, rather than Indonesian, surely an oddity, but one we have seen elsewhere. We bought antibiotics without prescription for under $2. We arranged for our butler to fold our laundered clothes, ready for packing, on the afternoon we were in Jakarta, and this speeded our packing on the last sea day. A butler with 15 cabins cannot pack and unpack for all passengers in those cabins, but at least our arrangement was well before the dreaded "Packing Day". So far as onboard activities were concerned, the teatime trivia was pretty much all we did. Silversea issue points tokens for attendance at such events and on the last day of trivia, three other team members gave us their tokens, making a grand total of 106. These were redeemable at 18.00 on the last day and a range of Silversea branded items were available from a pen to a cap (100 tokens). These caps cost about $15 in the shop, so one can appreciate the token system is for fun, not value. A large number of passengers gathered to redeem their points and when I asked for a cap, I was told there were none left. I could have a key ring, a pack of cards, a bill holder, a credit card wallet but not a cap. We still had sufficient OBC for me to get a hat from the shop but that was not the point. Now I know this comes down to budgets, and different cost centres within the ship but, as a matter of principle, on a cruise line like Silversea, there should not be an issue of 'none left' and I made this point. I said I expected a cap to be in my cabin by the time I returned from dinner and, yes, there was, with a note of apology, which I duly accepted in a 'thank you' note. Silversea, please don't be so mean in saying you have 'run out' of particular prizes. These are your branded goods passengers are sporting during their use. Just make sure your stocks are more than adequate and don't remonstrate with passengers in public about such a minor issue! It leaves a bad taste. Disembarkation in Singapore was easy, helped by Jennifer from the tours office in the luggage area, helping to find bags. She of all the staff in the Tours Office was the only one who was extremely helpful, charming and professional, and it was a nice touch by Silversea to depute a member of staff "shoreside" to help passengers with their luggage. This is often a complaint made by other cruise passengers on other lines who say that once they leave the ship, they are on their own. Once clear of immigration, we were approached by a 'fly' taxi driver, who offered an airport transfer for a fixed rate pf $50 Singapore dollars, and said we would pay 25% more in a metered cab. We knew from our visit in March 2011 that this was a con and took a metered taxi, which worked out at Singapore $17.07, about US$14! Silversea was charging US$49 per person for the transfer. So in summary, the Shadow's staff were as obliging as ever and, overall, the food was good, sometimes very good. The ports of call lived up to expectations. We were not alone in noting the various cutbacks and a Silversea diehard planned to schedule the economies of recent times. It's clearly hard times in the cruise industry as a whole and this reflects in some unprecedented pricing. On the back of this, we've just booked a Suez transit in November because Silversea will not be sailing this route in 2013 due to poor demand. Read Less
Sail Date February 2012
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