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107 Silversea Asia Cruise Reviews

Pros: 1. Butler that looks after your needs 2. They clean the cabins twice a day so you always feel your room is fresh 3. You can get room service anytime if you are hungry 4. Cabins are good size Cons: 1. There is ... Read More
Pros: 1. Butler that looks after your needs 2. They clean the cabins twice a day so you always feel your room is fresh 3. You can get room service anytime if you are hungry 4. Cabins are good size Cons: 1. There is limited choices of deserts/ candy 2. Not much entertainment offered to guests. We tried to play bingo and it took only 15 min from the start to finish. 3. The gym is very small. 10 people make it really crowded 4. Our booking agent never told us that we have free shore excursions with silver sea that come with our package. We discovered it accidently 2 days before the end of the cruise. 5. I had a problem to log in to the internet. I went to the reception desk and asked for help. The girl at the reception took my phone and erased the full history and website data from my phone! The internet connection has nothing to do with website data so i really dont know why did she do such a horrible thing. I was devastated as i kept very important information there that i was collecting for over 1year and its all gone now. Read Less
Sail Date November 2018
This is our 6th Silversea cruise, we have sailed on several other cruise lines but SS for the most part. When the Muse was launched, we knew we had to go on it! Something new and hopefully fresh and different from previous cruises. Now ... Read More
This is our 6th Silversea cruise, we have sailed on several other cruise lines but SS for the most part. When the Muse was launched, we knew we had to go on it! Something new and hopefully fresh and different from previous cruises. Now that may seem like a negative about previous cruises, but not exactly. Silversea was my first cruise ever and has always held a special place in my heart but after a few cruises, we felt like maybe we didn’t exactly fit in with their usual clientele. Hence, we started exploring other cruise lines to see what else is out there. We are American 46 and 51...a bit on the young side for Silversea. In the past, the cruise demographic never seemed very varied. Primarily Brits , over the age of 70. We had felt that the social life on board was pretty quiet and reserved. Not as friendly as we would like. Well, the Muse blew that out of the water. I dont know if its because of the new ship, bigger size, the itinerary, different marketing?? I dont know, but it was a vast improvement. Super friendly, outgoing, social folks everywhere. There was definitely a livelier vibe on the ship , really good energy that I hadn’t felt on SS before. EMBARKATION: So we flew from Florida to Singapore to board the ship. We spent 3 nights at the Mandarin Oriental in Singapore first. We love SIN and were happy to spend a few days there. We couldn’t find any info from Silversea on which port they use in Singapore. It was pretty frustrating not knowing where to go. We finally looked at cruisemapper to locate the ship. If the info was printed somewhere, we sure couldn’t find it. Otherwise, embarkation was quick and easy like always. FIRST IMPRESSIONS: We LOVE this new ship and hopefully this new design is reflected in future ships and refurbishments of the old ships. The other ships we had done were classy, elegant, but the kind you find at a wealthy grandmas house . It was fine, but a bit dark and not our cup of tea. This new design is gorgeous. Loved the colors, textures, materials. Loved the use of wood looking tile for bathrooms, and many public spaces. The ship is bright, the lighting is great . Very well done! We were getting pretty excited about this trip! Cabins werent ready, so our routine is to eat lunch at the pool grill. Menu had finally been changed and expanded. I ordered the BBQ chicken wrap but didnt care for it at all ,although my partner loved his?? So....? After lunch, we explored the ship and shortly thereafter we went to our cabin. The ship is just gorgeous! CABIN: Typical veranda stateroom size which suits us just fine. Again, it echos the rest of the ship, just beautiful. Lots of storage space, big deep drawers. Lots of counter space in living room area. I don’t like the 2 TVs in the mirror in the living area and the other in front of the bedroom. They are too difficult to see unless the lights are off and curtains pulled. Our other complaint and really biggest complaint is the mattress...so hard! Like really hard! My back was killing me so bad. We requested the egg shell foam thing they can put under the sheets, but apparently there were no more available. Obviously we werent the only ones that thought the beds were hard. The awesome suite attendant put 2 duvets under the sheets and it was more comfortable for the rest of the trip. DINING: I was stressing over this honesty. Food had been hit or miss on past cruises. And not having a main dining room per se, I wasnt sure how all these individual restaurants would work out for us. Atlantide: we ate here twice, first time the filet mignon was cooked to perfection, so delicious and tender, the 2nd time it was over cooked and I didnt care for it. Otherwise both dinners were very good. We also started eating here for breakfast rather than the buffet at La Terraza. It was quieter, more civilized , I dont care for buffets much anyway, food was hotter and service excellent. I highly recommend it, not many folks ate here each morning. Indochine: we ate here twice as well. Restaurant is gorgeous ! Loved the decor. Was never crowded. Food was so good. This is the only restaurant that we heard from a few other passengers that felt like the food was so so....but we didnt find that at all and really enjoyed it ! La Terrazza: we ate here twice for dinner as well. Much lighter and brighter than on other ships. Felt like food was much better and so was service. They had an amazing gnocchi and ossobucco that was to die for! We did breakfast here a couple times until we found Atlantide ...much prefer blast there. We were happy to see that SS could finally get us a cup of coffee before we finished our breakfast! This was something that happened a lot on other ships, very slow coffee service. We had lunch here a couple times, buffet is fine...nothing too exciting. Seabourn does it better. Kaiseki: Ate here once as its $60 per person. It was way too much food for us. It was all very good, but the service takes too long for us and we couldn’t finish most things. As much we enjoyed the food, we wouldn’t do it again at $60/person. La Dame: Did this once...also $60 person. We had eaten at La Champagne on our first cruise years ago, but now it s called La Dame. There was much better selection of items than previous La Champagne restaurant . We really enjoyed it, food wasn’t too much, didnt feel overly stuffed. We really loved it and had wonderful folks sitting next to us that entertained us..again, everyone was so friendly and like to strike up conversations with us at nearly every meal. Silver Note; didnt try it this cruise . Spaccanapoli: we were super tired after a 12 hour excursion to Hanoi, so we got back late and just went for casual pizza night. It was sooo good! And we were the only ones there that night. Its super popular and packed during the day for lunch but for some reason people avoid it at night? Pool Grill: Did this once. We have cooked our steaks many times on the hot rocks, so we dont do it anymore. I prefer someone else cook my dinner. Steak was excellent as were the sides. It was pretty chilly and we had to move our table as it got drizzly , but still a nice night. ENTERTAINMENT AND ACTIVITIES: We dont play shuffle board or bridge or trivia or any of that. We did go to a couple lectures by an amazing guy who did lectures on Vietnam...he was one of the best lecturers I have ever heard. Guests talked about him all the time every day on the ship. Everyone thought he was fascinating, and his material moved at a good pace. He was phenomenal! We usually try to hit the casino but didnt make it in . We peeked in one night, it was very quiet and notthat big. SHOPS: Well unless you are in the market for jewelry or a lady, not much there for men . A handful of things, terrible marketing for Silversea. Just lousy for men or people that even want a few souvenirs or snacks or something. Lame. SERVICE: Was very good. We were fortunate to recognize some staff that we have sailed with before on other SS ships. It s like seeing family you haven’t seen in a long time. Always made us feel welcome..so warm and gracious. Really couldn’t fault anyone . Staff seems to really be happy on this ship and they will tell you how much they love it. I imagine a new ship is more user friendly, things dont break etc. Plus they have bars in every restaurant now..so smart. Before they would have to run front the restaurants to the main bar to get a cocktail for you if you didn’t want wine. PORTS AND EXCURSIONS: Well, I could write tons on this but I will just say please book a trip to Vietnam ! It was fantastic! We got our own guilds for Saigon, but did ship excursions for others ports. Such a fascinating country! FINAL THOUGHTS: This cruise renewed our excitement and interest in Silversea again! We loved the ship and will look for future cruiees primarily on the Muse or any of the newer ones. This ship really suited our style. The passenger demographic was much more diverse. There were people from all over , not one nationality seemed to prevail. There was also a better age mix than previous SS cruises. The vibe and energy on the ship was great and seemed a bit more relaxed than previous stuffy cruises we have done in the past. Hopefully this trend will continue. Read Less
Sail Date November 2018
After reading a number of mixed reviews, I had lowered my expectations going in, but was pleasantly surprised. Everything was clean and comfortable and relatively efficient. Although we had slight concern initially that the linens ... Read More
After reading a number of mixed reviews, I had lowered my expectations going in, but was pleasantly surprised. Everything was clean and comfortable and relatively efficient. Although we had slight concern initially that the linens appeared to not have been changed after a few days, since I noticed the same blood stain from my husband’s-cut on his finger. Although the linens did not smell, I assumed it was the same stain. I asked the front desk how often they changed them( I certainly didn’t want them changed everyday) , they said every other day, that seemed unlikely. However after my inquiry, they seemed to change them every other day, which was unnecessary, every 3 days would have been sufficient. I was a little upset that our cabin attendant notified us he was leaving the ship in Hiroshima and a new attendant would be taking his place. I asked him if he was leaving because of my inquiry, he said no , he was scheduled to leave for 2 weeks before we arrived, but his replacement was delayed due to obtaining visa, so he stayed on until his replacement arrived. He said his next assignment was on the Whisper, so no worries. I just hope that was the truth, because if he was in trouble because of my inquiry that would have upset me to no end. He was very good, our room was always cleaned well and early. After he left, our room always seemed to be the last one done on sea days , even though my parents room right next to ours was done long before ours. Oh well I don’t understand the negative comments about the food. I thought the food was very good and on par with Oceania which had been our go to cruise line prior to Silverseas. I wa not thrilled with the hamburgers at the grill at lunch, but overall I thought the food , selection and presentation were well done. The steaks especially were very good, note we like medium well and were not disappointed. We preferred the main dining room, la terrazza was also very good, but menu did not change that often. The room was comfortable and loved the walk in closet. I would say the suite (vista) was better than Oceania’s concierge level. The tv worked better than expected even out at sea, however the selection of movies was limited. although there is a DVD player, you can bring your own since their library collection may not be to your liking, at least it was not for us. They did have most cable news stations, even MSNBC( since Fox News for 15 days was not an option for us! ) and ESPN . I liked the separate workout room with free weights and a good area to do my own aerobic workout. The overall condition of the ship was good, although there were areas of the ship that may have needed some light maintenance, it was in areas that most people would not be traversing on routine basis. I would definitely recommend Silverseas although not sure if we will travel with them unless there is a good price, like we received on this one, and the itinerary is of interest. We were ok with the formal policy, but prefer not to drag that extra luggage with us. A great trip overall. Read Less
Sail Date October 2018
I returned to Silversea after four years (having been unable to travel in that time) and as a solo traveller for the first time - it was like coming home, from the initial warm welcome, the brilliant service, superb food (much improved ... Read More
I returned to Silversea after four years (having been unable to travel in that time) and as a solo traveller for the first time - it was like coming home, from the initial warm welcome, the brilliant service, superb food (much improved since last time), lovely butler service (thank you Gideon), as much champagne as I could drink - yes Silver Shadow is a little tired in places but it is still very much a five star experience. With only once exception the on shore tours were well organised and good value. I didn't bother with the solo travellers get together after the first night as it was so easy to get to know people and I didn't have a single evening where I needed to eat on my own. The joy of small ship cruising! It was good to see some old faces on board like Kirk the Cruise Director and Anita Labs on the shore concierge desk - and lots of passengers were booking future cruises which proves to me that Silversea are still doing things right for their discerning customer base. Read Less
Sail Date October 2018
I see SILVERSEA is getting mixed reviews. SILVERSEA advertises and charges in the ultimate luxury category but after two cruises, my experience is it is clearly not. I described our experience in a previous local post as: ... Read More
I see SILVERSEA is getting mixed reviews. SILVERSEA advertises and charges in the ultimate luxury category but after two cruises, my experience is it is clearly not. I described our experience in a previous local post as: "misrepresented in the advertisement, lack of planning very evident, mismanaged on the ship, disregard for passenger interests, and the withholding of critical information." I saw a Facebook post that asked the question if anyone else is noticing the decline in SILVERSEA after the purchase by Royal Caribbean. Yes!! We were on the SILVER SHADOW, leaving Tokyo on Sept. 28, 2018 and arriving in Hong Kong on Oct. 14. I see on your site that others on this same horrific boat ride posted very negative reviews. Trying to outrun two super typhoons was traumatic, but the way it was managed was much worse. We kept our local upscale West Lake Hills, TX Travel Agency apprised throughout the ordeal followed by a thorough debriefing upon return. Clients expect a travel agency to be very knowledgeable and truthful with them on recommendations. I found that our agent continued to promote SILVERSEA even knowing of serious problems. I would recommend doing your own research by reading actual customer reviews on places like Cruise Critic. 1) WITHHOLDING INFORMATION SILVERSEA HAD A DUTY TO REPORT - We purchased the SILVERSEA "REST ASSURED" Insurance plan that was advertised by the cruise line as “true peace of mind” to provide 100% cruise credit for air, hotels and cruise for cancellation up to only ONE DAY before the trip. SILVERSEA's Captain even admitted they were tracking the super typhoon headed straight for us THREE DAYS before scheduled sailing. SILVERSEA failed in its duty and their own policy to tell us or our travel agent therefore foreclosing on our opportunity to utilize the insurance and reschedule the cruise. The insurance plan they sell themselves seems to be a conflict of interest. 2) NO EVIDENCE OF REFURBISHMENT - SILVERSEA advertises that the SILVER SHADOW was refurbished in 2017, but we were on that same ship in 2016 and 2018. We saw no evidence of same. The old orange and gold colored upholstery had dirty spots that I sent a picture of to our travel agent. A chair in our cabin literally collapsed when I sat in it and I’m small. They were painting verandas during the cruise and piled the outside furniture in our cabins for painting and drying. They were cleaning hallway carpets and leaving loud fans on to dry it for hours. This maintenance work should not have been going on during a cruise passengers paid $30,000/cabin for. 3) POOR ITINERARY PLANNING - It seemed that SILVERSEA just threw the itinerary together without doing proper research. The ship arrived in Beijing on China’s ANNUAL national holiday and in Hong Kong when the port was closed to taxis because of an ANNUAL bike race. Any cruise company should know to schedule around major annual events like those. With only a one day sailing delay, those overwhelming crowds and confusion could have been avoided. 4) NO DISCLOSURE ON TYPHOON SEASON - SILVERSEA neglected to advise customers that the cruise was scheduled during the high season for typhoons in that part of the world. As soon as we got on the ship, in an all-passenger meeting, the captain told us we were responsible because we should have known. No one did and he immediately offended us all. Our supposed upscale West Lake Hills travel agent was apparently unaware or did not tell us they were recommending a cruise in an area experiencing typhoon season during the time of our cruise. As a result, passengers were subjected to two super typhoons with the Captain telling us to eat and drink as little as possible, including water. 5) APPARENT MISREPRESENTATION OF MAJOR FACTS - SILVERSEA told us there was A NEW CHINESE POLICY THAT PROHIBITED THEM FROM SAILING FROM SOUTH KOREA DIRECTLY TO CHINA which made SILVERSEA have to cancel many passengers’ top port in Seoul CAUSING THEM TO MISS THE DMZ. When I checked, both a US Senator and US Congressman reported finding NO POLICY OF THE KIND and other cruise companies confirmed there was no such policy. Other ship’s had in fact sailed from South Korea to China. Passengers speculated, and there was unverified evidence, that the excursion SILVERSEA sold us for the DMZ was not available on the day we were scheduled to be there and they were using the fabricated policy to hide that. 6) Cruise Critic has requested that I provide more on-ship experience information. Trying to outrun two super typhoons consumed most of the time, eliminated ports and excursions and impacted the on-ship experience. The positive was passengers bonded together in our fear and anger. We are aware of a number like us who have submitted claims for reimbursement. One person mentioned his claim on his Cruise Critic review. We liked the passengers from all over the world and we still keep in touch. I would rate food, entertainment and activities on board as average or below. Since the Captain told us to cut back significantly on our food and drink intake, obviously that normal experience was diminished. Seasick pills were distributed. A further disappointment on the food was, unlike the advertisement, it did not reflect the culture we were in except for one final buffet. The wellness director was just a snake oil saleslady trying to make an extra buck for herself. It was disgraceful and one passenger I met said she wrote on her evaluation that the person was inappropriate for the job. Communication was confusing or lacking, causing getting on and off the ship at ports very frustrating. We almost missed an excursion because of wrong information. The butlers were the positive point of the cruise always giving good service. Another positive was the thought-provoking and interesting political speaker and the port speaker. Many of our ports and therefore excursions were cancelled because of the weather. The one good excursion was the Terra Cotta warriors. It is an expensive excursion but we thought worthwhile seeing. We cannot recommend SILVERSEA because honestly, we cannot trust them. The information above is important for people to know. I plan to continue publicizing these facts until SILVERSEA decides to do the honorable thing for passengers they have wronged." Read Less
Sail Date September 2018
After waiting a year and a half for this cruise, we embarked in Tokyo, at 2:30 on Sept. 28th. At 4:00 we had the life jacket review, and immediately thereafter there was an announcement of an important meeting with the captain in the ... Read More
After waiting a year and a half for this cruise, we embarked in Tokyo, at 2:30 on Sept. 28th. At 4:00 we had the life jacket review, and immediately thereafter there was an announcement of an important meeting with the captain in the lounge. Upon entering the lounge, we found the captain on the stage with a huge map, showing the coming Tyohoon Trami, coming straight southbound into our voyage northbound. We were going to run right into it. The captain said, no less than 10 times, “it’s going to be very very bad.” Passengers began asking if we shouldn’t be getting off the ship and the only thing the captain would respond was “it’s up to you individually to decide what you want to do but it’s going to be very very bad.” Other passengers asked if we should get off and fly to another port and meet the ship, and the captain stated that wasn’t a good idea because he couldn’t guarantee being able to dock in any given port. Osaka, our first port, had already been canceled, and the typhoon was set to hit Hiroshima, our second port, in 2 days. We also couldn’t stay in Tokyo as the storm was due to hit there in about 4 days. We left the meeting, with about 25% of the passengers and went to call American Airlines. Luckily we got the last 2 seats to Los Angeles for the following night, The ship personnel could not give us any other guidance, other than to tell us they had enough sea sickness medicine for every passenger, and the captain said we were going to need it. We ate dinner, went to sleep, had breakfast and went to the airport for our flight home. We were on the ship for 24 hours! Upon our return home we called Silversea to trfind out about a refund and we were told they would get back to us. We’ve been home 19 days and haven’t heard from anyone!! Read Less
Sail Date September 2018
Friends suggested it would be a great vacation my first in over 20 years I saved up all year for this snd everything about it was a huge disappointment the captain snd staff did nothing to make me feel safe in the upcoming typhoon and I ... Read More
Friends suggested it would be a great vacation my first in over 20 years I saved up all year for this snd everything about it was a huge disappointment the captain snd staff did nothing to make me feel safe in the upcoming typhoon and I left the ship due to my great for my safety along with 8 other people in my group there was NOTHING remotely luxurious about this ship it looked old and in need of a makeover and the room was sad snd depressing and in need of an major update it was really shabby the crew and captain had. I plan for the impending storm and made all of us terrified instead of feeling safe I would never recommend this cruise line to anyone it isnot what is advertised and I lost a lot of hard earned money for nothing and had no vacation at all Read Less
Sail Date September 2018
We choose this cruise sailing from Singapore via Vietnam to Hong Kong because Silversea was fully inclusive ( no nasty bill surprises) and drinks included where not limited in anyway to cheap brands, great chocolate martini in bar area. ... Read More
We choose this cruise sailing from Singapore via Vietnam to Hong Kong because Silversea was fully inclusive ( no nasty bill surprises) and drinks included where not limited in anyway to cheap brands, great chocolate martini in bar area. Our butler was very good, what a luxury wish I could of taking him home. We where getting a little worried when I saw other reviews saying that the Silver Shadow was old and in poor condition, I have to say that we had a very good experience, our cabin was very clean and no sign of wear and tear as other reviews had suggested, the staff were very attentive and the food was very good apart from La Dame which was disappointing ( maybe because the food was so good elsewhere). The shore excursions where a little dull (Vietnam) but I guess they is only so much you can see near the coastline. Entertainment was good, Disembarkation was well organised. Have already booked another cruise for next year. Read Less
Sail Date April 2018
Every meal was a challenge Relais & Chateau should be embarrassed. The bagels and croissants at breakfast were worse than the lowest grade . Maybe you could find similar at the Dollar Store. The pancakes in la Terasse were served ... Read More
Every meal was a challenge Relais & Chateau should be embarrassed. The bagels and croissants at breakfast were worse than the lowest grade . Maybe you could find similar at the Dollar Store. The pancakes in la Terasse were served with fake maple syrup. Room service had small bottles of real maple syrup, but the pancakes were like rubber and thick. The waffles were also 3/4 of an inch thick and tough! It was like a comedy..You could have thrown the pancakes like a frisbee. The vacuumed packed individual portions of various fishes had been left in the brine solution so long they were inedible. Even the dining room manager who finally tasted it agreed. The lamb chops were so tough it was like sawing wood. This was true even in Le Dame. The smoked salmon was of poor quality.All fish except the Dover Sole was either extremely salty or mushy.. The texture was completely missing or both. One lunch there was a beautiful whole salmon cooked with the skin on. When it was cut the insides were just like a very wet sponge or mush! The gnocchi was fine if made fresh by the chef to order, but what was served to everyone was a pasty , glob. The bread sticks were not crisp. The only good food on the ship was in the movie on the television. The meat also seemed to be pre seasoned in a vacuum pack. It was impossible to read the labels on these prepackaged portions since they were de boxed down below the kitchen.. The staff was wonderful and responsive....but they had no quality ingredients to work with!!!!!! The itinerary was the inducement, but we had to charter a helicopter for $1900.00 to go to Corregidor because the ship could not dock in time to connect toa boat that makes the trip from Manilla. This was just poor planning not an accident. The ship was supposed to have arranged a special schedule with the boat. They did not inform us of the problem until the day before the scheduled tour. The orangutan visit at Sabah was a disappointment. It was a very poor zoo with 400 onlookers in a limited space. At the very least the ship ought to go there in the afternoon when it is not so crowded. On the other hand the orangutan viewing at Sarawak was much better, The whole operation was more professional and geared to preservation of this endangered species. There were more animals in a more natural habitat and many fewer tourists. The thermostat in the room has no control..You have to turn it to heat to get it to cool. It has no fan control. They finally opened the ceiling and closed off the vent that blew like wind in the ceiling over the head of the bed. The shower also had no control over temperature. It changed every 30 seconds unpredictably hotter or colder. Could never get the doors to the veranda to open without two people pulling on it. Read Less
Sail Date April 2018
This being our fifth silver sea cruise, we can say without a doubt that.Silver sea cruises are not the high-quality they used to beIn terms of the quality of the ship, the staff and the food. We will not be taking any more Silversea ... Read More
This being our fifth silver sea cruise, we can say without a doubt that.Silver sea cruises are not the high-quality they used to beIn terms of the quality of the ship, the staff and the food. We will not be taking any more Silversea cruises and will instead move to Seaborn and Crystal yachts. We were so excited to see the cherry blossom‘s bloom in Japan and nature complied and then some. The ports at which we stopped were interesting but the crew new little or nothing about them and the local guides used were very difficult to understand. The food was about what you would get on a lower end Princess or Royal Caribbean type ship. It is no longer fine dining. The wine selection was very poor, even the premium for purchase wines. The quality of the meats were terrible as was the fish. Almost everything on board was frozen. It is a far cry from the Crystal ship and the Seaborn cruises which are top notch. Many of the other guests we met on board felt exactly the same way and none of us booked another cruise with Silversea like we would normally have done in the past.Given the prices for a Silversea cruises are about the same as Crystal and Seaborn, we see no reason to sale any longer with silver see because they seem to have lower their standards and perhaps far looking for a different clientele rather than the luxury customer.Frankly, we all felt taken advantage of because this particular cruise is only available once a year and we paid dearly for it without getting quality service, accommodations or food. The toilets on the ship didn’t flush most of the time and there was little or no outdoor space. The cleanliness of the rooms was also poor. The rooms were very very tiny as were the showers. This is not a ship or cruise line I recommend any longer. Read Less
Sail Date March 2018
Our overall impression of the Silver Whisper was amazing. The services were excellent. We had a wonderful butler and maid. The attention to every detail made us feel very special. The food was amazing and all our waiters were quite ... Read More
Our overall impression of the Silver Whisper was amazing. The services were excellent. We had a wonderful butler and maid. The attention to every detail made us feel very special. The food was amazing and all our waiters were quite efficient as well as entertaining. The ports were places we never dreamed of seeing and experiencing. We would definitely recommend the Silver Seas. The only comment on the negative side would be that our ship did not have a gift shop for sundry items and logo wear from Silver Seas. The gifts shop on board carried lovely specialized gifts and apparell. We particularly enjoyed the two shows that were scheduled earlier in the evening (6:45 pm). We found it difficult to stay up for show at 10pm after having such wonderful dinners. Our excursions took us to the places we really wanted to see. Some had extensive travel in the vans but could not be helped. Read Less
Sail Date March 2018
Pick the finest hotel and place it on a boat. You are welcomed and within a day the entire crew addresses you by name. Clean, outstanding food choices, wonderful products and towels, outstanding crew and the facilities are beyond first ... Read More
Pick the finest hotel and place it on a boat. You are welcomed and within a day the entire crew addresses you by name. Clean, outstanding food choices, wonderful products and towels, outstanding crew and the facilities are beyond first class. There is so much to do on a "sea day." You can relax or stay as busy as you desire. Everything is included so that you do not need to worry about extra costs or tipping except if you take an excursion. Embarkation and disembarkation is smooth and seamless. What a wonderful experience. We have experienced Silverseas prior to this one that went to Southeast Asia. Already we are planning to take the entire family away next year. i want my family to experience luxury on the sea, while staying in shape, eating with great options and experiencing the world with excursions. Nothing could be better! I cannot see trying another line. Read Less
Sail Date March 2018
We always choose our ship by ports. This cruise went to the Philippines, Borneo and Brunei were we had not been. Windstar went at a similar route for more ports for less money, but we prefer a veranda. I was surprised by the limited ... Read More
We always choose our ship by ports. This cruise went to the Philippines, Borneo and Brunei were we had not been. Windstar went at a similar route for more ports for less money, but we prefer a veranda. I was surprised by the limited dining menu and also that the specialty restaurant was booked several weeks before departure. Two nights in a row I had fish that was not fresh. Thank heaven for the option of the room service menu on several evenings. Why would you choose excursions 3 days in a row to visit water villages? Brunei would have been more interesting if the river boat had gone 5 minutes further beyond the water village to view the worlds largest palace. Having been on over 30 luxury cruises, we found this one to be very disorganized and often conflicting information. The embarkation and leaving the ship each day was more tedious than I have encountered in years. Given relatively calm seas, I thought that the ship was rocky. Read Less
Sail Date March 2018
Have mostly cruised Celebrity for the past several years. We had two criteria for selecting this cruise--I wanted to see Singapore, and we wanted to try a more upscale cruise line. We had sailed Silversea years ago with a group for work, ... Read More
Have mostly cruised Celebrity for the past several years. We had two criteria for selecting this cruise--I wanted to see Singapore, and we wanted to try a more upscale cruise line. We had sailed Silversea years ago with a group for work, and they had a good price going places I've never been, starting and ending in Singapore. We have minimal requirements for a good cruise--a place to sleep, good food, an itinerary with interesting stops, and a quiet room. We don't drink so the all inclusive meant little to us, and rarely go to ship's entertainment (unless they have a guest entertainer that we think is better than average). We normally cruise on Celebrity for virtually half the cost of what we paid. Yes, the cabin was larger (nice!) and we really liked the small ship (uncrowded, virtually no one else in port). Food was consistently better than Celebrity, with outstanding service--a more traditional cruise experience, and what I remember from Celebrity years ago on our first trip. Meat was always top quality, and finally a cruise line that can do desserts the right way, especially the chocolate (although my wife would complain there wasn't enough milk chocolate). Kind of odd to see a burger on the dinner menu, but the jalapeno pickle infused burger was good enough I had it three times (once for breakfast). Biggest problem with the ports was the distance to the city from where we docked. Kind of eats up a good part of the day just getting there and back. We mostly did our own excursions, but our favorite was the Shwedagon Pagoda by candlelight (a ship tour) in Yangon. Also did 2 other tours that were offered free--they were good enough to see a little something at no cost (so worth the cost). Overall, we liked the smaller ship and especially if it can stop places the larger ships cannot stop. Was twice the cost we normally spend, but twice the cabin and probably the same price had we paid for a suite on Celebrity (although it seems the price was also lower than average for many of the SilverSea cruises). We would do it again if the itinerary were right and if we could get a good deal. Read Less
Sail Date March 2018
Burma, Rangoon or Mandalay had always sounded mysterious and exotic to us and had been on our bucket list for a long time. This was the chance. We could just add this 12 day cruise to our Hong Kong to Singapore 10 day cruise without ... Read More
Burma, Rangoon or Mandalay had always sounded mysterious and exotic to us and had been on our bucket list for a long time. This was the chance. We could just add this 12 day cruise to our Hong Kong to Singapore 10 day cruise without leaving the Silver Shadow and stay in the same stateroom. The highlight of this cruise of course was the Shwedagon Pagoda in Yangon, Myanmar. We loved the itinerary, Kuala Lumpur, Penang and Phuket. For 3 nights the ship stayed in port at Yangon. This turned out to be an awesome, most impressive and unforgettable experience. On the return trip to Singapore there were too many days at sea. We passed so many wonderful and little known islands and places on the peninsula worth a visit. Fantastic and impressive as Yangon had turned out to be, we feel that one overnight layover would have been sufficient for our visit. We would have preferred an overnight stay in beautiful Phuket or Langkawi, our last landfall before returning to Singapore. We did love this cruise but think it has great potential for improvement. Read Less
Sail Date March 2018
For us, Hong Kong is always worth a visit and starting a cruise there seemed a good idea. Departing from the Ocean Terminal in Hong Kong was a fantastic and unforgettable experience. The itinerary of this cruise through the South China Sea ... Read More
For us, Hong Kong is always worth a visit and starting a cruise there seemed a good idea. Departing from the Ocean Terminal in Hong Kong was a fantastic and unforgettable experience. The itinerary of this cruise through the South China Sea was very attractive. Manila, Coron, Porto Princessa, Sandakan, Kota Kinabalu, Brunei and Singapore. Only Manila we found disappointing, despite its beautiful location; but all the other landfalls were amazing and worth the visit. The Silver Shadow could use some renovation, but the crew makes up for this in providing an outstanding service. Butler service couldn't be better and the food in the different restaurants was really good. The french food and beverage manager, Nicolas Longin, was very much present and it showed. We both are vegetarian and had no problems finding something delicious. One advantage of the Shadow being an older ship, its bathrooms still have two sinks and handy single lever mixers for comfortable control over dosing and tempering the water. The furniture in the suites look worn and the old flat tv's should be replaced; for us personally, this is not a problem, as we always turn the tv off. We rate this cruise excellent for its crew, the food and most importantly for the small number of passengers. This is getting more difficult, even Silver Sea ships get bigger; more and bigger doesn't sound better to us. We prefer and love the smaller vessels with fewer passengers. Read Less
Sail Date March 2018
Some feedback on the cruise experience on Silversea Silver Shadow, and our comparison experience with Seabourn & Regent. We arrived back mid-March from our 19 nights on Silversea’s Silver Shadow, Singapore to Hong Kong via ... Read More
Some feedback on the cruise experience on Silversea Silver Shadow, and our comparison experience with Seabourn & Regent. We arrived back mid-March from our 19 nights on Silversea’s Silver Shadow, Singapore to Hong Kong via Vietnam, then back to Singapore via Manilla, Borneo & Brunei. This was actually 2 back to back cruises that we merged into 1 cruise. We chose the Silversea cruise because: • The travel dates suited our calendar, and Seabourn had nothing that suited our calendar • The destinations of Vietnam, Borneo & Brunei were places not visited before • The pricing with Business Class airfares included made it look like good value when factored in. • Some excursions were added free of charge • Our expectation was that Silversea had a similar standard to Seabourn & Regent. In the last 3 years we have sailed around the Mediterranean for 10 days on Regent, 21 days on Seabourn in South America to Antarctica (Quest), and 35 days Athens to Singapore (Seabourn Soujourn). We had very high expectations of Silversea, since we expected little difference between the 3 cruise lines. I will assume that the cruise standard set by Silver Shadow is typical of other Silversea ships: Embarkation/Registration check-in: Bags were mishandled. (I reported this to Silversea management). I decided to check-in my backpack containing my camera equipment & computer, rather than carry it onto the ship. A glasses case and electrical plug were damaged, as the bag (backpack) was either dropped or thrown to the ground. My wife’s bag did not arrive at our suite. Several hours later we went to a lost baggage area, and retrieved the bag. The bag was there, and labelled with her name, and they had not looked properly. Silver Shadow Ship. Stepping on board was like stepping back in time. Dated and worn, it took 48 hours to get used to it mentally. The only refurbishment was apparently some new carpet in 2017 somewhere in the common area that was not obvious. A smaller ship than either the Seabourn Quest or Regent Mariner, in all 3 ships you never feel crowded, as good space to passenger ratio. Silver Shadow is overly formal in presentation, old fashioned, furniture is chunky and occupies a lot of space. The Silver Shadow has a design issue, in that there is no informal area where you can get a coffee or pastry at any time, and have a casual chat with others. Many people commented on this. If you wanted afternoon tea you have to wait until exactly 4 pm in the formal Panorama lounge on Deck 8. I note that the new Silver Muse has an “Arts Café”, so I assume that Silversea has noted the demand, and incorporated into their new ship design. The small forward observation deck lounge on deck was rarely used. The gym was OK for me, as I used it 16 of the 19 days. On the first leg of the trip there were major problems with the air conditioning, as it was very cold in most common areas. That appeared to be corrected in Hong Kong. Cabin service: Twice daily cabin servicing we cannot fault. For us, the Silversea personal butler service is overrated. I did have my shoes cleaned once. The butler gets involved with and overseas the room cleaning process, and will deliver room service if ordered, and set up the special room service tray table. He did his job very well. Our time spent with the butler was mostly in the corridor where he would ask us about our day, and whether we needed anything done. Many people onboard were over 70 years old, and possibly are a lot more demanding, and need help, but that was not us. Shows & Entertainment: The Silver Shadow had a cast of 6 singers, from ages say 25 to 35. Just above average, they did everything, each with their own skills where they could do their own show, but often all together they did not harmonise very well. Shows get repeated after 2 weeks, so we often didn’t bother going to many shows on the second leg of the trip. Unlike Regent & Seabourn there were no special guests, so for us Silversea have restricted their entertainment budget. Food: The food was the big (biggest) disappointment, probably given my high expectation. There were a few very good meals, but mostly average, and a few very bad. Pasta with lobster was pasta with a thumbnail sized bit of lobster. Pasta with shrimp was pasta with a single very small prawn. Meat was typically overcooked. We were tipped off by one of the staff that if you want steak, order the fillet mignon, and ask to be cooked no more than medium rare. That tip was very good. I learnt to ask for it cooked rare, it work well. I did ask for duck one night; cooked rare, and was served it well done and tough. I could not eat it. I did ask for rare venison one night, and it was a very good dish as medallions; but venison on another night in La Terazza was served as a stew, and was overcooked and tough. The rabbit on another night was a disaster. So a lot of inconsistency. Bread quality was a letdown: no warm bread or garlic bread offered. Yogurt on breakfast buffet was terrible. For room service one night I asked for garlic bread with my meal, and I was told they could not do it. How I missed the Seabourn bread sticks, or the warm bread offerings from Regent. Although we only have done 1 Regent cruise, we rated its food just better than Seabourn, in the restaurant areas (not pool deck). Silversea had nothing memorable to take away with regards to food. We did have some meals at La Terrazza, but found it overrated, and preferred the restaurant on Deck 4, with better food and service, plus no booking required. Pool deck Patio Grill area for lunch: No pizza---- on Seabourn their pool deck pizza was very enjoyable. Regent pool deck lunch was very average, as basically American only food. On occasions some of the food was good, especially when offering Asian food when we were off the coast of Vietnam. Pool deck Patio Grill area for dinner: A different concept, where you cook your own dinner on a hot stone (they call it Hot Rock). My wife did not like the concept, I didn’t mind, as I am fussy about how I like meat cooked. I did enjoy mixing meat and prawns. Wine: Wine was OK, but below the standard of Regent and Seabourn Beer was below standard, as very little choice. Typically, either Becks or Heineken. On Seabourn there was plenty of choice e.g German Warsteiner Dinner Bookings: Dinner bookings are required for La Terazza restaurant (deck 7), Pool deck dinner, and La Dame (6 tables only, and you pay US$60 per head). Why La Terazza requires booking is a bit strange, as it is overrated and often not full. We cancelled our last La Terazza dinner booking, and went to the Level 4 restaurant instead, as we preferred it there, with in our opinion better food and service. Having to book dining before you leave on the cruise is difficult, as you don’t know how you’ll feel when the time arrives, as you may be too tired and just want room service. On Seabourn, their Restaurant 2 is free, and food just as good as La Dame. Shore Excursions: We chose mainly basic excursions, and these were generally Ok. Organisation getting off and on the ship was done well, as you’d expect when you have only around 350 passengers on board. Future tour lectures prior to tours were done well. Food & Beverage Service: Again, service was good overall, but variable and inconsistent. Sometimes you would be offered parmesan cheese on pasta, sometimes not. Once both my wife and I ordered an omelette for breakfast, with ham and other fillings. Both came without ham. Once we had room service and a bottle of Cab sav was ordered. We were delivered a bottle of Malbec. Usually we would be offered a wine with dinner; often they incorrectly described the grapes varieties in the wine. We believe this is an issue with training, and they do not set high enough standards. On the pool deck it depended on where you sat… some places over serviced and some places under serviced. On 1 instance people sat down next to us on the pool deck for lunch, then gave up waiting after 15 minutes, as no-one attended to them. Inclusiveness & Special Events. Seabourn had special events where they go beyond the call of duty. For example, a day at Sir Bani Yas island, where they offloaded a huge amount of seafood and meat for arguably the best bbq I’ve ever had, then top it off delivering caviar & champagne to us on the beach. Or a pool deck dinner where different nationalities presented food from their own home countries. Or a meet your neighbour designated 30 minutes near the start of the tour with a neighbour “meet-and-greet” with champagne and hors d’oeuvres and various staff. I get the impression that Silversea are just going the minimum effort to get by, whereas Seabourn try to make it special. Guest Lecturer: Excellent. Well presented, knowledgeable & pertinent. Summary: Overall, if I rate Seabourn a 9, Regent an 8 , then Silversea would be a 6-7, in terms of the overall experience. Silversea tries to be formal and give a good experience, but their execution is lacking in quality and consistency. They boast the highest guess to passenger ratio, but it doesn’t translate into better service. The Silver Shadow needs refurbishment, which will no doubt happen in time, or sold off. If I was to travel with Silversea again, I suspect it would only be on the Silver Muse. However, I still have reservations about the Silversea food & beverage quality and service, which I expected to be much higher. I would have to look carefully at Silver Muse customer feedback. In July we are doing an Alaskan trip in July with Scenic, which incorporates 7 days on the large Star Princess, and in November 11 nights to Vanuatu on the huge Explorer of the Seas. It will be interesting noting the experience of small ship vs large ship. Our next small-ship cruise is on a Ponant expedition cruises in May 2019, then possibly also wilh Seabourn, as our preference, most likely also in 2019. Given the competition for getting people’s money the cruise lines need to be on the ball, and maintain or improve standards. It is not just good enough to have sweeteners like air fares or free excursions thrown in but cut corners elsewhere. I get the feeling Silversea rely heavily on discounts for locking in future holidays whilst onboard, as that was pushed very heavily whilst on the cruise. Most people on board appeared to be repeat customers, and due to loyalty will continue travelling on Silversea. Read Less
Sail Date February 2018
Anyone who has been following Silver Shadow's reviews on Cruise Critic, must have had second thoughts . The complaints escalated and the stars dropped. Having just returned from one of the finest cruising experiences I have ever ... Read More
Anyone who has been following Silver Shadow's reviews on Cruise Critic, must have had second thoughts . The complaints escalated and the stars dropped. Having just returned from one of the finest cruising experiences I have ever enjoyed, I must protest! I will grant you that what others see as old fashioned and in need of a makeover, I see as a patina, a graceful lady who takes very good care of herself. I never once suffered a bed that wasn't anything but pure comfort. The upholstery was out of date? Good grief, is that why you took the cruise ? For the upholstery? I'd strongly recommend buying pashminas at your first port of call. I am quite sure that in addition to all the myriad services the Butler provides you, he has likely been trained as a draper who will artfully cover the offensive sofa with the same kind of panache he brings to your breakfasts in bed or the bath he'll draw you at the end of a long day ashore. The service on Silver Sea is simply heaven on earth. Every single crewmember is at your beck and call whenever you need anything. The ship is so well staffed that you never have to wait for a single thing. And the fact that every single drink, every glass of wine, every soft drink and water is at your beck and call and all included in one fare is just another reason to love Silver Shadown There's enough variety in the various restaurants that the pickiest eaters can find favorites like superb pasta in La Terrazza, and stone-grilled meats at Grill by the Pool that are excellent. Pastries and desserts are particularly good everywhere aboard ship. The dining experiences are as varied as you mood. Opt for formal breakfast service in the Dining Room or catch the morning breezes on the deck outside La Terrazza. The intimate size of the ship lacks for nothing but makes it possible to meet its truly international passenger complement is dozens of ways. The line attracts some wonderful travellers from all over the world. Aboard ship and ashore conversations start easily, common interests forge friendships. My nine day itinerary from Singapore to Vietnam to Hong Kong was an education in and of itself. Two superb experts, one on the Vietnam War the other on Photography and Sea Eploration were a highlight of the trip. I honestly cannot say enough good things about this wonderful experience. Read Less
Sail Date February 2018
I've always wanted to see the Philippines and Borneo and Silversea offered an interesting itinerary visiting these places. And as usual Silversea and especially their crew went beyond anything to make this trip a memorable one. I ... Read More
I've always wanted to see the Philippines and Borneo and Silversea offered an interesting itinerary visiting these places. And as usual Silversea and especially their crew went beyond anything to make this trip a memorable one. I read a few complaints that the Shadow is old. No she is not. It is a beautiful ship and still in a very good shape. Yes there might be a few things that need a bit of attention but nothing serious. And if I go on a ship that has been build 18 years ago I do not expect a brand new vessel. My cabin was in excellent condition, well taken care of by the butler and suite attendant. I never had to ask for anything because everything was there. Dining was fantastic wherever I went. I loved having dinner by the pool. And food was also really good in the Main Dining Room and La Terrazza. The service - this crew is amazing. No matter if it was in one of the bars, in the dining room, at reception or elsewhere. They were always smiling, helpful and I never heard them saying no. The entertainment team together with Cruise Director Moss were fantastic. I loved their shows (and if you have ever the chance to see Moss show - don't miss it - I could watch it over and over again). And the singers were also always around chatting to people, and they all have amazing voices. I know one thing - if I could go on a cruise tomorrow again I would go right away Read Less
Sail Date February 2018
We chose this expedition cruise because of the unique itinerary and promise of an active experience. We have gone on 15 cruises on various lines. Silversea let us down repeatedly. ITINERARY: Upon arrival, our staterooms had a letter ... Read More
We chose this expedition cruise because of the unique itinerary and promise of an active experience. We have gone on 15 cruises on various lines. Silversea let us down repeatedly. ITINERARY: Upon arrival, our staterooms had a letter saying the entire itinerary was changed saying they didn't know anything until the morning we boarded but later found out this was not the case as crew told us they knew weeks before. Instead, on our 14 day expedition, we had 2 days of zodiac as tenders but not to explore, 0 days canoe, 0 days kayak, 0 days biking and limited hiking. We had frequent, long bus tours instead to dirty, impoverished areas and 1 day to a market that already was closed. Beaches we visited were covered in trash, including floating in the water. ROOMS: Poor air conditioning in many rooms so they moved us to lower decks. Very small with little room for belongings. TV only had movies and no direct TV for live news. Room staff were excellent and could not do enough for us. They were the highlight. BATHROOMS: Only 1 person can be in at a time and even with 1 person on the toilet or grabbing a towel, they would keep hitting the door. No room for toiletries. SHIP: Very tired, old and in desparate need of a dry dock renovation. There were no quiet spaces and the decks had no areas with shade for laying out, only direct sun. FOOD: "Maine lobster" night featured a single, small, entire lobster no bigger than 1 finger. Portions nightly were small and quality below average. EXPEDITION TEAM: Cruise director Louis was very unengaged, unapproachable and unavailable. He kept himself scarce. Since the director sets the tone, all the staff was disengaged with the exception of Susan, who you could tell really loved her job. The rest of the team was unenthusiastic to the extent that some were sleeping while on tours with us. Read Less
Sail Date February 2018
We were expecting an amazing expedition cruise to many new locations for us and Silversea in Thailand, Cambodia and Vietnam. Unfortunately the local governments would not allow us to use the Zodiaks in many places which either cancelled ... Read More
We were expecting an amazing expedition cruise to many new locations for us and Silversea in Thailand, Cambodia and Vietnam. Unfortunately the local governments would not allow us to use the Zodiaks in many places which either cancelled sites or required us to use local tenders. Silversea had to make many changes throughout the voyage and the first half we ended up on way to many busses for too long and not seeing any nature or great sites. SS recognized that this was not what people expected and refunded 50% of our cruise fare plus $2K per person cruise credit. I felt they really understood are issues and fairly compensated us without having to ask. The second half of the cruise in Cambodia and Vietnam was really fun and overall we had a great time mostly thanks to the wonderful people we met on the cruise. This was our 3rd expedition cruise on Silversea and 5th overall Silversea cruise. Im not sure I would want to go on an expedition cruise in Asia again with all of the beauracracy, especially not the first one to new destinations. We absolutely loved our expedition cruise on SS to Antarctica and Galapagos. The ship itself was our least favorite of the expedition ships. The explorer was much better layed out with more storage in the rooms, a real bar which is missing and the dining room in the explorer with panoramic windows is to die for. I found the food hit or miss on this cruise while every other SS voyage has been outstanding. The service was awesome as usual. I know others on the ship were really disappointed by the issues but we did end up enjoying the cruise even if it was significantly different than expected. We will definitely do another expedition cruise on Silversea but probably not sail on the discoverer again. Read Less
Sail Date February 2018
WE have sailed 4 times with Silversea. Twice in the Silver Cloud (before becoming a expidition ship) and twice on the Silver Spirit (before the latest refurb.). We sailed from Mumbai to Dubai. As usual the Silversea staff was ... Read More
WE have sailed 4 times with Silversea. Twice in the Silver Cloud (before becoming a expidition ship) and twice on the Silver Spirit (before the latest refurb.). We sailed from Mumbai to Dubai. As usual the Silversea staff was attentive and our cabin butler was offered excellent services. The cabin was larger and clean. The dining room service and food were excellent and the wait service attentive and the food, as always, we excellent. The itinerary met all of our requirements and the excursions offered covered much of what one would want to see. At some ports we chose to hire a cab to take us around. We found the drivers very willing and their prices reasonable. Just make sure you agree on a price prior to beginning. This is not a ship to take children and that includes teenagers. Small ships have limited entertainment facilities and The are other curise lines better suited to handling children. Read Less
Sail Date February 2018
Several Silversea cruises. The service and food are back up to the standards I expect. One of the lecturers was outstanding and one was so so. The entertainment was great--including an amazing performance by the Cruise Director. There ... Read More
Several Silversea cruises. The service and food are back up to the standards I expect. One of the lecturers was outstanding and one was so so. The entertainment was great--including an amazing performance by the Cruise Director. There were very accomplished entertainers--and they were featured individually as well as in a group setting. The food was excellent and wines were good. The service in the main dining room was outstanding. Some of the ports of call were quite interesting, although I think I'm done with super hot climates! Myanmar was disappointing--somehow we expected it to be a charming colonial place and weren't prepared for the level of poverty. The port was an hour (or more) from Yangon, so it felt like we spend a lot of time on a bus. The surrounding areas were extremely poor and covered with more litter than I've seen anywhere in my travels! Yangon was also a little disappointing--again not up to my idealized expectations! Read Less
Sail Date February 2018
We picked it for a special occasion and it started off exceptionally well with the initial boarding. No long waits - just straight on board and although the rooms were ready yet for obvious reasons, they had the restaurants and pool bar at ... Read More
We picked it for a special occasion and it started off exceptionally well with the initial boarding. No long waits - just straight on board and although the rooms were ready yet for obvious reasons, they had the restaurants and pool bar at full service for lunch and drinks while you waited.Butler service to all rooms was an enjoyable luxury and we had an amazing butler who couldn't do enough for us. Verandah Suite Category 4 (924) was spacious and comfortable with a large walk in robe which was unexpected. As a long of the passengers were older than us, the entertainment was more down key and could have used a little enlivening at times but the Entertainment staff were professionals and very talented especially the Cruise Director and the Resident Guitarist. We had dinner at La Dame and found it exceptional, the food was amazing. Slightly baffled by the fact the name hadn't changed from La Champagne and when I mentioned this in the mid-cruise feedback - it appeared to be rectified overnight at least on the restaurant doors. You'd have to be extremely fussy to fault the availability and quality of the food and drink on board. All the restaurants changed their menus daily and the food was freshly prepared. The staff worked hard to ensure that all passengers had a great cruise and we are looking forward to going on another cruise with Silverseas as soon as we can. They also have the advantage of other ships and other cruises around the world so there will be something for everyone. Read Less
Sail Date February 2018
Chose this cruise because of itinerary and Silversea reputation. Upon arrival in Singapore (pre-cruise program) we were met at the door of our hotel by Silversea Ambassador, Ni, who ultimately was the most exceptional ambassador that we ... Read More
Chose this cruise because of itinerary and Silversea reputation. Upon arrival in Singapore (pre-cruise program) we were met at the door of our hotel by Silversea Ambassador, Ni, who ultimately was the most exceptional ambassador that we have ever encountered. She arranged for early check-in and made outstanding suggestions and reservations for the days we were in Singapore. On the ship (Silver Shadow), our Butler, Guest Relations Manager, Wait Staff and Officers all provided outstanding service. My husband had an unfortunate accident on the first day of the cruise (tripped on broken curb getting off tour bus and broke his ankle) so our cruise was cut short but everyone on the ship could not have been more attentive and helpful - even the Captain sent chocolates with a "Get Well Soon" message. From a service standpoint, Silversea provided the best service we have ever encountered. As we have a food blog, we were disappointed that we were unable to experience the Specialty Dining options onboard as we had to leave the cruise early. We'll try Silversea again - just for the service! Read Less
Sail Date February 2018
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