This cruise ship was not worth the money. They also could care less about cancelled flights and transportation which is included in your package. Horrible customer service. Food was average. Boat was small. Butler tired. Excursions ok at best. Only excursion I enjoyed was the one i booked myself. They sale you with all these add one but don’t deliver. Cruise was actually boring. Minimal activity. ...
This is a run down ship with tired and overworked employees. There’s no variety and limited spa and excursions. There’s little activity and the same experience everyday. We are a group of 5 and cannot wait to get off. Many others on the cruise feel the exact same way. We missed Icy Bay point/ Strait because we had a medical evacuation. We waited for over 2 hours for a boat and then another hour ...
We had heard excellent reports on Silverseas from friends who had travelled with them. So when we decided to take a cruise to Alaska they were the obvious choice. The cruise was delayed by one say due to problems on the previous cruise. There was little or no information provided by the company and no member of staff from Silverseas came to the hotel where the majority of the passengers were ...
I booked two back to back cruises going for 30 days from Seward, AK to Hong Kong, but ended up disembarking in Hiroshima 11 days earlier, because I could not stand the ship food anymore as well as the change in itinerary. I wished I could have disembarked earlier, but I could not do it because of a Typhoon that hit Japan.
The transfer from Anchorage to Seward was an awful 4 1/2 hours packed ...
Chose this cruise as it was a small ship and it sailed to Seward Alaska, rather than just to Skagway as many do.
The most disappointing thing was the very poor entertainment. Only had a show at 10pm each night with a singing crew. It was like a visit to Vegas every night without the lights. You basically had to make your own entertainment. So a drink at the bar it was or a movie on TV. ...
The shore excursions are a rip off, we did a fishing trip where we never had a chance to even touch a fishing pole. Because they put 6 of us on a tiny boat and pulled names who ever got to go first fished until they caught a salmon. Problem was only two people got a chance to fish they caught a on of other fish just not salmon. So 4 of us never were able to fish. Which it cost $290 a person for ...