Silversea Alaska Cruise Reviews
Photo Credit: maynas
Photo Credit: maynas
Photo Credit: maynas
Photo Credit: maynas
Cruiser Rating
3.9
Average
178 reviews
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11-20 of 37 Silversea Alaska Cruise Reviews
Review for a Alaska Cruise on Silver Muse
Kkearsey
2-5 Cruises • Age 30s
We were so excited to sail with Silversea through Alaska. I must say the excursions have been great, the rooms are nice and the food very good (although no healthy options available.)
Where the boat really fails is it’s amenities. The gym is very poorly equipped and overcrowded (weights do not go over 20kg and it is cheap equipment.) Where it really fails is the pool. It is a very small pool ...
Read MoreSail Date: July 2019
Cabin Type: Classic Verandah Suite
Review for a Alaska Cruise on Silver Shadow
mikesussex
2-5 Cruises • Age 70s
This was only our second cruise, the first being a Celebrity Eclipse S1 Suite cruise from Southampton to St Petersburg. This one week cruise on the Silver Shadow Veranda Suite cost £400 less than the two week cruise on Celebrity, so we expected it to be a step up, but for us it was a step down, in fact it was a step down in every respect, I can't think of one thing that was better on Silversea. ...
Read MoreSail Date: August 2018
Cabin Type: Veranda Suite
Review for a Alaska Cruise on Silver Shadow
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paulrtg
10+ Cruises • Age 70s
Silversea boasts “all your needs are being taken care of for you – sometimes before you even ask.” On two of three Silversea cruises I have taken as a Venetian Society member that promise has not been met. In the future I will purchase a large suite on a different line, save money and find promises kept rather than forgotten. The definition of customer satisfaction is that expectations are met. ...
Read MoreSail Date: July 2018
Cabin Type: Silver Suite
Review for a Alaska Cruise on Silver Shadow
Stnee
First Time Cruiser • Age 70s
The help was amazing . Disappointed in the restaurants and the ship is worn and needs to be renovated. I will definitely go on another cruise with Silverseas on a different ship. We did like the size of the ship and the fact that the ratio of help to guest. Breakfast and Lunch were fine. Dinner was an issue. The menu did not vary enough. After 3 days we were bored with dinner. The excursions were ...
Read MoreSail Date: July 2018
Cabin Type: Veranda Suite
Review for a Alaska Cruise on Silver Shadow
Saints1
6-10 Cruises • Age 70s
First the good. Can’t say enough good things about every crew member we came into contact with throughout the entie cruise. You were always greeted with a smile and they were eager to please you!. Transfer from the airport to the hotel and from the hotel to the train in Anchorage was smooth and hassle free. Embarkation was a breeze. Disembarkation and transfer to the airport in Vancouver went ...
Read MoreSail Date: July 2018
Cabin Type: Veranda Suite
Review for a Alaska Cruise on Silver Shadow
MARCOSHARK
10+ Cruises • Age 80s
Grand daughter wanted to go to alaska. It was a last minute decision and this fit our schedule. Could not get the type of room we wanted, but the veranda room was ok. Checking in was not handled very well and room did not have a roll-away bed as we were told it would have. The butler and waiters were excellent. Staff at the reception desk were poor. Not very friendly and twice gave me the wrong ...
Read MoreSail Date: June 2018
Cabin Type: Veranda Suite
Traveled with children
Review for a Alaska Cruise on Silver Shadow
fixitagaintony
6-10 Cruises • Age 60s
Chose this cruise line because I was looking for a smaller ship, with fewer guests, but a more pampered, luxurious experience. Paid a lot for the nicer cabin, with butler service. Not worth the money. Butler did nothing more than a steward would do. The ship itself was nice, but the staff and service was lacking. Maybe inexperienced? Waiters looked the other way when we tried to get their ...
Read MoreSail Date: June 2018
Cabin Type: Veranda Suite
Review for a Alaska Cruise on Silver Shadow
Donscotto
6-10 Cruises • Age 60s
SS needs to value and invest in sales and customer service processes. Several problems during booking/planning process which provided a negative view of SS. Co needs to realize that, especially for first time customers, their initial exposure to SS is the booking,planning,customer service process and much has to happen before trip begins. Unfortunately our experience included incorrect and ...
Read MoreSail Date: June 2018
Cabin Type: Veranda Suite
Review for a Alaska Cruise on Silver Shadow
Jpapp
10+ Cruises • Age 50s
We chose this cruise for it's small size, luxury and staff ratio to passenger. It was nice, but older, worn furniture, drapes, etc. We had a butler who was awesome, the dining was lovely, service excellent, food was good(while we could still taste it). Shore excursions were ok, somewhat pricey. We didn't enjoy them much because we got sick day 2 of the cruise and haven't stopped coughing or ...
Read MoreSail Date: July 2017
Cabin Type: Veranda Suite
Review for a Alaska Cruise on Silver Shadow
mmatthew
2-5 Cruises • Age 70s
We had received rave reviews from a relative who has sailed over 170 days on Silversea. The room was very spacious (Veranda suite) and storage excellent but the décor in the entire ship was "tired". Breakfast and lunch buffets were comparable to what we had on river cruises with other lines, however nothing special. The dinners were the real disappointment. We love seafood and what we had ...
Read MoreSail Date: June 2017
Cabin Type: Veranda Suite
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