I am a long time Silversea passenger and have sailed on almost all of their boats including two previous trips on the Muse.
While the shore excursion team, housekeeping staff, our butler, waitstaff etc were all excellent and went above and beyond my expectations to make our vacation wonderful, the food quality and restaurant options were very poor on this trip. This was my third cruise since ...
The inside passage Cruise departed Seward Alaska on 23Jun2022 and arrived Vancouver on 30Jun2022.
My wife and I were touring with two other couples. We booked on SilverSea based on the small ship, limited passengers, and reputation for a fantastic cruise experience. One of the other couples found this cruise line and time and we all agreed.
We also all three couples decided to do the 4-day ...
Alaska cruise from Vancouver to Seward - a fantastic way to see Alaska! However - the actual cruise was disappointing. The "entertainment" on board was outdated and like a high school talent hour. It was so bad that it was laughable. The restaurant choices were poor, the only variety offered from the on board restaurants required a supplemental charge. The complimentary house wines were ...
We had heard excellent reports on Silverseas from friends who had travelled with them. So when we decided to take a cruise to Alaska they were the obvious choice. The cruise was delayed by one say due to problems on the previous cruise. There was little or no information provided by the company and no member of staff from Silverseas came to the hotel where the majority of the passengers were ...
This cruise was to be a celebration of my husband's retirement and our 36th wedding anniversary. It was a constant worry from the beginning. The SS Covid requirement of a negative test before boarding led us on a scramble around Anchorage the morning of boarding to find a test without the support of the cruise line staff. We knew the requirement but not how difficult and expensive it would be to ...
While the front-facing staff on Silversea are uniformly friendly, it was evident from the start that things were out of sync. the life boat drill that left us sitting for close to an hour because it was started with boarding incomplete. A guide to take us to our life boat station that failed to do so. Menus that were missing pages or for the wrong service. Orders that were unfulfilled or ...
Said to be high quality ship/line and good Alaska schedule. Silversea is NOT coming back well from covid; pre-travel experience poor. Checked me in wrong twice. Difficulty with Silversea air arrangements. On ship: wonderful cabins, amenities. Great service, and food (though weather precluded one of the 3 restaurants). Most excursions cancelled for various reasons. Ship broke down and spent ...
We picked this Alaska cruise for timing and length with our work schedules. This was my first time in Alaska and my partner's second. Alaska was amazing, the weather was perfect, the scenery amazing, people genuine. The cruise was overall was not five star. We had sailed with Silversea prior to Covid and I'm sure this had a lot to do with expectation versus reality. The pre Covid sailing with ...
We were blessed with amazing weather in late May. Every day was fantastic during a 7 trip voyage. The ship was 60% full and the first voyage of the ship after the COVID closure. Crew was super excited and friendly - it was just a great atmosphere and the experience was fantastic. We truly enjoyed the restaurants, particularly Silver Note and La Dame. Kaiseki was closed during lunchtime given the ...
We were sadly disappointed from the start when the Muse "broke" and we we didn't depart until a day later than scheduled. We had already spent two days in Vancouver exploring the city, so the offer of a "free excursion" to see the city was of no interest. We had already seen everything offered! We're still waiting to hear the details of the "15% credit of our cruise cost for a future cruise." ...