Silversea Alaska Cruise Reviews

This was our second trip to Alaska. Our first was with 3 children on a Celebrity Ship 10 years ago. We thought it would be fun to try a much smaller and luxurious ship with friends. The cost was significantly higher but we thought it would be worth it for the world class service and food and of course the ship itself. We were very very disappointed and I will research a lot more before we go ...

On our first Silver Sea cruise aboard Silver Shadow on September 7, 2017 (Anchorage to Tokyo), we encountered a plethora of stupid mistakes and errors, starting with the initial booking with the Fort Lauderdale office. Not only did we receive a confirmation booking in someone else’s name which was followed by the sales rep requiring us to produce a doctor’s letter (Fit to Travel) from husband’s ...

Where to begin?? I chose Silversea because I had always wanted to sail on a smaller ship, and this 17 year old ship only holds 382 passengers. The itinerary was a 14 night sailing from Seward, Alaska to Tokyo, Japan. Silversea's marketing materials boasts luxurious accommodations, free beverages, and a butler with every suite (all cabins are considered suites). So far so good.... but, in ...

We have been on 15 several cruises throughout the years. For what we paid, we thought the cabins, food and service would be over the top! Not even close, it could have been just a typical large ship cruise liner where you pay a third of the price. When you complain to a manager, they listen to you politely, make excuses and then do nothing. Internet was terrible. Upgrade the equipment. ...

We have been on several cruises with Silversea and it is obvious that the company is moving downmarket. It is not anymore in the same category that Seabourn or other luxury cruises, more like massmarket cruises like P&O or carnival cruise. At embarkation you are now treated like cattle having to queue several times for a long time (45 minutes) to register and take the most important information ...

NOT worth the money!!!!! Not as advertised- food quality was far from excellent, Staff was rude and snobby, food was subpar, stays in port were far too short, watch out for the "diamond expert" selling jewelry at outrageous prices, praying on elderly vulnerable widows. Scandalous! Don't be mislead by their claim that this is so much better than the "Giant Commercial Lines." Silver Seas is just ...

Starting with the positive: All the people who work on the ship are hardworking and helpful, they really aim to please. The ship itself is fine - middle of the road in terms of new/old. Things are in basically good shape. The excursions in Alaska ranged from the terrific to the mediocre, and the ship's activity desk (staffed by an overwhelmed ONE person) was not much help at all. So, it is up to ...

We can sum up our Silversea experience in two words: totally disappointing. Silversea started us off on the wrong foot at the start when they stated early boarding carried a $100 each "fee". As we had shelled out $19,000USD for a "Grand Suite" accomodation, we felt this additional charge was way over the top. Having had a stroke and not looking forward to a further delay in boarding, we ...

With high expectations my wife and I booked a cruise on the much acclaimed Silver Shadow. Pre cruise -- We stayed at the Pan Pacific hotel in Vancouver which was very pleasant. On June 30th I awoke to see the Silver Shadow dock at Canada place. Embarkation -- Was very smooth and our bags were in our suite on arrival. The stewardess greeted us and asked what drinks we would like for our bar. ...