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My partner and I booked this cruise just because it's new and did not care about the ports of call. This was my third Silversea and I do not want to elaborate too much on what is to me obvious regarding the service. On this point it will always be a guarantee. I would like to highlight instead the good and not so good features and design aspects of the ship. Even though its head and shoulders better than all the other vessels in the fleet it's still baffling why they choose certain things. 
WHAT II'L BE RAVING ABOUT:two TV's both behind glass so when you turn them off it just become a mirror,new interactive entertainment system,deck chairs with ottomans,butlers,service and food in general. 
WHAT II'L BE FUMING ABOUT: wasted areas, bland boring design and decor,one sink instead of two,no deck chair with shade on main pool, no additional hot tubs away from main pool. 
Truth is that I just want to post a review to keep the ball rolling and support online communities but honestly none of the issues would stop me from sailing on Silversea, there are very few instances where you could possibly get better service. These people don't know the word no. 
On the other hand it is infuriating that they can make so many wrong choices when they get the chance to design a ship from a blank slate. Seabourn did a much better job in designing their new Odyssey/Sojourn ships. But at any rate most people wished they had the opportunity to sail once on any of Silversea's ships. 


A baffling design but great experience

The Prince Albert II reigns as the best expedition ship afloat. Despite her name, she - no ship can be male - is the Queen of expedition vessels. This isn't surprising as the Prince Albert II is the latest vessel added to the Silversea fleet and she provides her passengers with unrivaled Silversea excellence in an expedition setting.    
The ship, the refurbished World Dicoverer II holding 132 passengers, features extremely well designed, comfortable staterooms plus bathrooms stocked with terry cloth robes and Bulgari toiletries.  The restaurant, outdoor grill and room service provide superb food. Finest of all, is the uncompromising Silversea service - with each and every courteous and charming staff member addressing passengers by name within 48 hours, remembering their beverage (all are free) or stateroom preferences, and fulfilling every passenger's desire within minutes - often before they asked. All this, even with a no tipping policy.    
The officers were equally gracious and Captain Roche made it his mission to welcome all passengers by mingling with them every day and generously giving each of them his time and attention. In essence, the services aboard the Prince Albert II were unsurpassed although she did lack one amenity, a manicurist - but then, who is expected to want a manicure while on expedition.    
The itinerary from Acapulco to Santiago was not the most exciting from a cultural or sociological viewpoint because most ports were located in the Peruvian and Chilean desert areas.  However there were excellent opportunities to visit some extraordinary archaeological sites and to study a multitude of marine birds and mammals. As with most expeditions, almost all excursions were conducted by zodiac - and it must be noted that no ABS on any vessel were better trained and skillful in assisting passengers in and out of the zodiacs with utmost safety.    
There was one weakness - but it can be attributed to Silversea's first time venture into expedition travel.  This was the lack of personal, hands-on research into each and every port by the expedition leaders.  While a variety of superior excursions were offered, visits to some very interesting areas and events were overlooked.  Fortunately, these could still be enjoyed by passengers who struck out on their own - although a local guide or on-board lecture would have greatly enhanced their experience.  With regard to the lectures, briefings and debriefings - otherwise known as expedition entertainment - almost all were well presented and enlightening.    
As always, with Silversea, embarkation and disembarkation was beautifully managed, along with transportation and baggage handling to and from hotels and airports.  In summary, the Prince Albert II raises the bar for expedition vessels and Silversea has successfully met the highest of expectations in merging adventure with luxury travel.      

Prince Albert II - The Queen of Expedition Travel

About us: My mother (61) and I (31) are frequent cruisers with Silversea Cruises. We started 1996 and got so spoiled by the company that we never went with another one. January 19th we joined the Silver Shadow in Acapulco. This time also my aunt joined us for the cruise. It was her first time on a ship. Embarkation: We had the chance to embark the ship before all the others. Silversea offers early-embarkation from 10:30 am. This is for all passengers at a charge of 100 $ per person. Due to the fact that we have more then 250 days with the company it was free for us. We could go straight to our suites and also our luggage arrived shortly after us. Everything was prepared perfectly. A bottle of champagne and flowers have been "waiting" for us in the suites. Itinerary: The first leg of the cruise was 12 days. 
Acapulco Day at Sea Puerto Quetzal, Guatemala - interesting, very poor but very friendly people Day at Sea Puntaarenas, Costa Rica - we did a wonderful tour to the rain forest. Beautiful nature Day at Sea Fuerte Amador, Panama - so many things to see. We took a taxi and discovered Panama City and the Panama Canal Day at Sea Manta, Ecuador - it is easy to discover the area on your town, just take a taxi. Especially the city of Montecristi is worth seeing Day at Sea Salaverry, Peru - Again not enough time to see everything. Temples of sun and moon, the beautiful city of Trujillo Lima(Callao), Peru - the old and the new part of Lima - many things to discover 
The second leg of the cruise was 11 days: Another day in Lima - we still didn't manage to see all we wanted to Pisco, Peru - The tours offered by Silversea have been great - at least that's what everybody told us. We had a medical emergency and couldn't discover that area Day at sea Arica, Chile - Cute little city Iquique, Chile - the city is very interesting to see. It is also possible to discover two ghost cities (Lumber mines) which are close by Day at Sea Coquimbo, Chile - The best place to go here is the city of La Serena Day at Sea Robinson Crusoe Island, Chile - what a place. Only about 500 people live on that island but the nature is fascinating and it is really great to see Valparaiso, Chile - here our cruise was supposed to end but we loved it so much so we decided to stay on for another 21 days all the way to Sao paulo. We saw glaciers in the Chilean Fjords, hundreds of penguins on the Falkland Islands and a beautiful landscape 
Food: We had a wonderful Executive Chef on the Shadow. Laurent Austrui spoiled us. He and the other chefs did everything to make everybody happy Crew: Maitre d' Walter, the headwaiters, bartenders and stewardesses went out of their way to make us feel home. Officers: Especially Hotel Director Mark Rumbarger, F&B Manager Orazio Caci and Cruise Director Colin Brown have to be mentioned. The are always around. No matter what question or wish we had the never said no. 
Entertainment: The shows have been so so. But there have been to excellent guest entertainers. Steve Teague and J.C. Fisher. Great voices and good shows. Our Suites: The suites have been always clean and in good conditions. Of course you can always find a little scratch or mark somewhere. But this just shows how some people behave in the suites and all around the ship. 


Silversea Acapulco Cruise Reviews

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