8 Silversea Silver Wind Europe - Western Mediterranean Cruise Reviews

We have just returned from our cruise from Monte Carlo to Southampton - our 5th Silversea cruise and 2nd on Wind. We thoroughly enjoyed our experience although not everything was perfect. Once again, the main plus point was the staff ... Read More
We have just returned from our cruise from Monte Carlo to Southampton - our 5th Silversea cruise and 2nd on Wind. We thoroughly enjoyed our experience although not everything was perfect. Once again, the main plus point was the staff on board - they were all excellent and are a credit to Silversea. The ship is now more than 20 years old but has been well cared for and we were very comfortable in our Veranda cabin. Both embarkation and disembarkation were very good - no queues - we simply walked on and off. We dined in all the restaurants and did not have any particular favourite. We believe that the quality of the food has gone down a bit - about 8/10 - but still OK. One of the highlights of the cruise for us was the splendid musical group who entertained almost every evening. Probably the best singers we have heard on over 20 cruises! We only took one SS shore excursion - a river trip on the Tagus while we were in Lisbon - preferring to use HoHo buses in the larger ports and Shanks' pony in the smaller ones. All in all, a very enjoyable holiday and we look forward to our next cruise - although we will probably opt for one with more sea days. Read Less
Sail Date May 2017
The good points of Silver Wind - staff and port visits. Other than this, please do not book a trip on this sad, tired ship!! Despite being one of the nicest, larger cabins (702) room is depressing. Front balcony crammed with too much ... Read More
The good points of Silver Wind - staff and port visits. Other than this, please do not book a trip on this sad, tired ship!! Despite being one of the nicest, larger cabins (702) room is depressing. Front balcony crammed with too much furniture; when they wash the windows it becomes a wet, soggy, dank mess. Light fixture on side balcony threatens to fall on your head. Toilet didn't flush first morning of trip, light in bathroom mysteriously turns off and room often smells. Breakfast is also sad (it is possible to cook eggs nicely on a ship - Disney can do it)! Berries get more and more soggy as week progresses (Seabourn has great berries). Yes, these are small things - but they charge a lot for a "luxurious" cruise. Avoided lunch by eating in different ports; dinners were quite good. Given the advanced age of guests (if you are younger and consider a yoga class for example - there is room for 3 people in the allotted room) the lack of things to do onboard that do not reek of old age homes, and the fact that the entertainer sings "Chattanooga Choo Choo" in one show ... well, you get my point - best to give this battered barge a pass. Read Less
Sail Date May 2015
This was the first time we had sailed wither Silversea having most recently been on Chrystal in Oct 2012 and Seabourn in July 2013. Good Points Trouble free embarkation in Monte Carlo and also when disembarking in Barcelona Dining in La ... Read More
This was the first time we had sailed wither Silversea having most recently been on Chrystal in Oct 2012 and Seabourn in July 2013. Good Points Trouble free embarkation in Monte Carlo and also when disembarking in Barcelona Dining in La Champagne restaurant ( albeit at a charge of $40 pp) and lunch in the pool grill probably the best we have had on any ship. Excellent group of 6 singers, again the best of any ship we have been on. High staff/guest ratio resulting in very good service throughout the ship. Poor Points Food in the restaurant and La Terrazza a little inferior to both Chrystal and Seabourn . Berries at breakfast only available on request, no shrimp at lunch time. Very small bathroom and towels were quite hard, we both prefer "fluffy" towels   Read Less
Sail Date August 2014
We had the pleasure of sailing on the Silver Wind for a Barcelona to Rome cruise in July. We are previous Regent cruisers and liked the itinerary enough to try Silversea. We found the staff to be gracious, fun and accommodating. They ... Read More
We had the pleasure of sailing on the Silver Wind for a Barcelona to Rome cruise in July. We are previous Regent cruisers and liked the itinerary enough to try Silversea. We found the staff to be gracious, fun and accommodating. They wanted to know us by name and made extra efforts to get to know us and our preferences. Dining We enjoyed dining the buffet in La Terraza for breakfast and lunch. Our best dinner on the ship was here. Make you reservations early!! The main dining room was more formal and we enjoyed the diverse menu. The wine is always flowing and I liked trying new wines with every meal. Pool dining was just OK. We hung out on the pool deck in the afternoon and I requested an espresso, skim and Splenda frozen smoothie each day. I occasionally had them put Kahlua in it. Delightful. They were happy to make anything i could create! Bars Besides the pool bar, we enjoyed the observation lounge for sunsets. At night the mood and lighting changes to a W Hotel like atmosphere. The best bar was the complementary setup in our cabin with whatever we wanted to ask the butler for. Nothing beats drinks on the verandah when pulling out of Monte Carlo! Cabin We were in 612 which is a verandah suite near the front of the ship. The stairs were closer than the elevator (rear of ship) so we took the stairs most of the time. We liked the size and the amenities. Plenty of storage!! Loved the floor to ceiling windows with a door that opens to verandah. We were spoiled on the Regent Navigator and the HUGE bathroom. The Wind bathroom was fine. Just fine. Passengers We had a fun mix of all ages. Hubby and I are in our 40s and we got to know folks from Australia, UK and US from ages 25 to 75. I was surprised at the number of kids and the number of passengers staying on for three weeks. The ship is delightfully small and intimate, but we decided that we could not stay on board for a long period of time unless we had a port intensive itinerary. Infirmary Yep, I had to go here. I indulged a bit too much and had the pleasure of spending time with the Doctor (ER Doc from Cleveland!) and the lovely nurse from the Philippines. I got better, more personalized care here than my Primary Care Doc! Thankfully, my travel insurance will cover the visit and meds. Overall Terrific ship, accommodating staff, yummy food and drink, docked in most ports, comfortable cabin and our best vacation evah!   Read Less
Sail Date July 2013
I have celiac and will have symptoms with even a tiny speck of cross contamination. I must also avoid dairy. My husband must also avoid gluten. I am siting on the pool deck enjoying my freshly prepared gluten free pizza, without cheese! ... Read More
I have celiac and will have symptoms with even a tiny speck of cross contamination. I must also avoid dairy. My husband must also avoid gluten. I am siting on the pool deck enjoying my freshly prepared gluten free pizza, without cheese! This is the first cruise where we have been able to eat at all of the dining venues on the ship. For the sit down dinner, we are given the menu the night before. We make our selections and provide the information to our butler or the restaurant manager. When we show up for dinner, our safely prepared food is served. We can also select our lunch if we wish to eat in that dining room. In the buffet dining area, chef Alex is told when we arrive. He walks us through the items, showing me what fits our dietary needs. At breakfast all of the breads are separated out at an isolated area to dramatically reduce the risk of cross contamination. Gluten free bread is provided and is strategically placed for protection. The restaurant manager, Jorge Caeiro has trained his staff well. When I mention I am gluten free and dairy free the waiter will stop in their tracks and make sure the order is correct. The waiters have advised us when we have started to make an order that would be a problem. On the buffet, they are willing to remake a dish that contains soy sauce and make it with gluten free soy sauce. The variety of the food has amazed us. With Chef Alex, from Austria, providing guidance in the buffet, we have been able to eat most of the food. 24 hour room service is available. The depth of the training of the wait staff is amazing. They even offer complementary packed meals for when you are off on excursions! With that said, don't be afraid to try the food in Italy! They are gluten free experts. We spent 3 days in Rome before boarding the ship. Our son prepared gluten free and dairy free language cards for each of the countries we visited. They were invaluable at each location. We ate well and freely in Rome. The food was excellent; it was Real food, freshly prepared. The owners of the restaurants in Rome, stand in their doorways inviting you in for a meal. We ask one owner if he could do gluten free pizza. He said no, but assured us he could make us great gluten free food. He said, "your problem is my problem". We enjoyed a great meal! Gluten free pasta was in many restaurants. Gluten free pizza we couldn't find. We enjoyed other meals in Rome of gluten free spaghetti. The only meal that I reacted to was a buffet in our hotel. I did not show them my gluten free dairy free cards. I made good selections, but obviously there was cross contamination. After booking our cabin, I filled out the profile on line with Silverseas and requested gluten-free and dairy-free food. I then followed up with an email. Upon boarding the ship, we met with Jorge Caeiro, the Restaurant Manager. Since being diagnosed with celiac, we have cruised previously to the Scandinavian countries and to the Mexican Riviera. Although we have always been accommodated on cruise ships, Silverseas went above and beyond to totally take the stress out of eating. We did NOT have any reactions to the food we were served! For those of you with food allergies and celiac you understand the celebration.When we arrived at the cruise port, mid afternoon, we were the only passengers in the port! We felt so very pampered as we checked in without a line! The cabin was a bit small, but had a spacious bathroom (at least for a cruise ship) and a nice closet. The service was wonderful with staff that called us by name. One morning I made a mistake and didn't turn in my dinner selections. This was brought to our butler's attention, who came to see us, ask for our selections and took the information to the restaurant! We loved that tipping was included in the price.We had 3 shore excursions canceled due to not enough people. The cruise was an older group and we had signed up for the active excursions. Although other excursions were offered, we ended up navigating well without a group. There was a local expert that the ship brought aboard for each port. We would talk with them and go out on our own. Since we are able to navigate on our own, it was great! Read Less
Sail Date May 2013
Upon boarding the ship we noticed that all public rooms were in need of updating and refurbishment. The ship did not present itself as a luxury product.As we were escorted to mid-ship stateroom #529 upon entering entering the corridor, ... Read More
Upon boarding the ship we noticed that all public rooms were in need of updating and refurbishment. The ship did not present itself as a luxury product.As we were escorted to mid-ship stateroom #529 upon entering entering the corridor, there was a foul sewer smell. As we approached our stateroom, the odor appeared to be covered by chemicals and overheard our neighbor request the problem be fixed and not covered up by chemicals. We immediately noticed, our verandah had litter and metal shavings as well as paint flakes on the teak decking. Immediately called the butler Vicky, who tracked the shavings into our stateroom. He summoned our steward who did clean the deck and vacuum our stateroom. The verandah door seal was worn and whistled all night. Suite furniture was stained, needed cleaned and or reupholstered. Began to unpack, 50% of the hangars were broken or metal clips would not hold a pair of slacks. Sorted out bad hangars and gave the rejects to our butler. Small bathroom, tub shower disappointing. Brown marble worn and no longer elegant.The smell wafted into our suite all night. Called the hotel director around 10:00pm and was told he'd look into it, abolutely nothing was done, it got worse. Could not sleep because of the smell. In the morning, our next door neighbor was moving all their belongings to an open stateroom across the hall because the smell intensified and a leak was discovered in their closet. Food:The embarkation buffet was lacking in fresh options. Bread looked and tasted institutional, casseroles from the day or two before. Sail away party served the best food, shrimp cocktail, caprese and parmesan all great.Dinner - don't let them seat you in the back of the dining room. (it was empty) It's noisy from engines grinding. Wine was low quality, could not finish. The sommelier immediately suggested bottles to purchase, which on the first night appeared like a hustle to increase his bottom line. I thought we were on an all-inclusive luxury product. The fish ordered was luke warm and dried out, even the lemon garnish was shriveled-- I should have known it wasn't going to be good. The lamb curry was below average. Dining staffed seemed stretched to keep the diners happy. Felt neglected in the back of the room. We did dine early and the food was still dried out. Not a great start to a 9 day cruise. Next morning, first breakfast, cooked to order eggs came out one at at time and luke warm. Now what:We looked at each other, this was to be our 30th wedding anniversary cruise.How could we continue to be battling these challenges and stay on board, relaxed and happy? We were docked at the port of Naples all day. We went to the front desk and asked to disembark and meet the ship in Venice on June 7th. No one asked why, we just signed a paper to advise when we would be getting off and when we would be returning to collect our belongings. We packed a few bags and ventured off on our own to explore and make our way to Venice. I would like to thank the following hotels who saved our trip from being a complete waste: Romeo Hotel, Naples - Palazzo Victoria Verona -- Centurion Palace Hotel Venice. The rub:Fast forward to Venice, June 7th - met the Silver Wind. Re boarded to close out our shipboard account and pack our remaining belongings. The hallway on deck 5 still smelled, just like day one. We asked that our airport transfers be refunded, because we were not staying on the ship, and we were told no. Not enough time given.Did not see any water taxis to assist us with the luggage. Asked the excursion concierge desk and was told they couldn't help and that the water taxis would be there tomorrow.When explaining we had gotten off the ship in Naples, he replied, yes we thought it was unusual, because you can take a ferry from Rome to Naples for much less money, his name was Alessio. All in all we consider this a total loss. Read Less
Sail Date May 2013
We booked a Mediterranean cruise on Silver Wind in April 2012. I am not one to write reviews but I depend on them when planning trips. We had a couple of problems and since the cruise line was not forthcoming about this I feel an ... Read More
We booked a Mediterranean cruise on Silver Wind in April 2012. I am not one to write reviews but I depend on them when planning trips. We had a couple of problems and since the cruise line was not forthcoming about this I feel an obligation to write about it. ??? The Good?? This was our third Silversea cruise and we enjoy their interesting itineraries, small ship size and all inclusive policy. They make it clear that even tipping is added to the cruise price so that you don't have to deal with that once on board. Almost all of the staff on board are very pleasant and well trained especially the service people to take care of the cabins. Also factored into the price was a ship board credit of $1300. We all know that these 'gifts' are not free and are instead factored into the price that we all pay, a way for the cruise line to support some of their on board amenities. ??? More Good Things?? Itineraries on Silversea cruises are usually very interesting and this cruise was no exception. Santorini, Malta, Ibiza, Sicily, etc. The staffing (almost all that is) are wonderful. Always clean and neat, pleasant and helpful. The cabins are small but comfortable and most cabins had outdoor space. Our cabin had a balcony that comfortably fit two upright chairs and a small table. This was pre tourist season and we were able to dock in most ports. ??We also took advantage of a Silversea air fare promotion. Coach air fare was already included in the price (from NYC worth about $1000) and we paid $2000 extra per person to upgrade to business class. The airlines quoted me $3600 for the same non stop flights making our savings on air about $600 per person. Silversea fares also include transport by bus from the airport to the ship.???? Dinning?? The dining room is pleasant and staff great. The food is well, just OK. We did not take this cruise for the purpose of over indulging so this was fine for us. We often ate delicious meals on shore during the day. ??There is also a small and very expensive restaurant on board that was was fully booked when we tried to make reservations very shortly after boarding. We lost interest in persuing reservations after other passengers complained about the extremely high cost ( $200 per person) for food they said was very similar in quality to the main dining room food. Different menu but same quality. ??? Cabins and Public Spaces?? Cabin decor was definitely not my style but it was well maintained. Our cabin was small but comfortable. Toiletries were very nice. Two bath robes. The bathroom was tight and had a fair amount of inexpensive wood on the front of the tub and almost the entire floor. Looked like and felt like linoleum to me but my husband thinks it was some kind of very thin wood laminate. Floor space was really tiny and a marble tile floor would have been inexpensive. I don't know what they were thinking. Using cheap wood or linoleum in the bathroom gave a downgraded feel, like staying a no frills motel. ? ?Public spaces are very nice, clean and well maintained. Theater was roomy and everyone was able to have a good seat with room to spare. Lounges very pleasant. We had cocktails before dinner in a lounge with a smoking and non smoking section. Appetizers were served butler style with our cocktails and the wait staff was great.? ?? Entertainment?? On a small ship such as this entertainment is limited. Some of the shows were fun because of the music and theme. The entertainers work very hard to do a great job and were very pleasant. ?? ?Spa?? At first we could not arrange for massages since all reasonable times were booked by email before the cruise. However, lots of prime time opened up. They were the worst massages we ever had and understood why times became available. We are very clean people and had showered immediately before the massages. My masseuse sanitized me fore she touched me. Scrubbed me down painfully hard with what felt like a wire brush and used something that felt and smelled like hand sanitizer. She used rubber gloves during this cleansing process. When we finally got started she used her fore arms instead of her hands. She had no sense of how much pressure she was applying because she was using her body weight to do the work. In the more sensitive areas around my rib cage and lower back I felt she might break my back. When I mentioned that I didn't care for the forearm technique she switched to her hands and it felt like someone was lightly petting my skin, no hand strength. At the end she rang a bell in both ears I guess to wake me. That was just weird. And if that was the reason for the bell, a good masseuse would be able to sense that I was not even relaxed. My husband had a very similar experience with a different masseuse. Massages cost $140 per 50 minuets and tips are NOT included.??? The Bad?? Silver Wind seems to have a design problem. If the seas are rough starting with about 6 or 7 foot swells the anchor bangs...and I mean loud banging that happens while you are sleeping. The larger the swells and faster the speed the louder the banging. Very scary the first time we were woken up by this. It is hard to exaggerate the loudness of this banging, couldn't talk over it. We could feel the percussion. At first we thought the boat was crashing. When we phoned the front desk we were told about the anchor problem. Then I worried that the anchor might bang a hole through the side of the ship. Guests were in the hall in their pj's and we were scared. The extremely loud banging went on all night and banged an average of every 30-45 seconds. Zero sleep. It was awful. This happened three nights of an eleven day cruise and seemed to happen on the nights the captain picked up speed in order to make it to a far port by the morning. The first night was the worst and the next day we bought ear plugs. The second and third noisy nights weren't as loud, smaller swells, and the ear plugs helped but we still were up several times during the night.??? A strange thing about this problem is that it can be heard only in certain cabins. Primarily on the 4th and 5th floors towards the front of the ship. The people in the rooms mid ship just down the hall from us told us that they heard it but the sound was faint. Some of the crew members were bleary eyed the next day and told us their cabins were forward of ours. ?? I wondered why I did not see any posts about this before we booked and searched the internet upon our return. I found another post from a passenger on a previous SilverWind cruise that had this problem and that gentleman and his wife were able to move to another room. Our cruise was fully booked and that was not an option. Towards the end of the cruise on the repeated urging of a staff member I went to the desk and reported the problem. At first the lady (I believe her name was Kathleen but her name might be Catherine) pretended that there was no noise problem. She had a smirk on her face and I felt that I was being mocked. There was no point in having that conversation since it was upsetting and I was sorry I didn't stick to my original plan of not complaining. Kathleen's attitude was only making me more upset. As I walked away from Kathleen another passenger waiting on line behind me stopped me . She told me she had one of these rooms too, that she had a similar conversation with the front desk and that I should not waste my time talking with her. Silversea just doesn't care about it. We paid over $15000 for this vacation and I think it is unconscionable for Silversea to sell us a cabin, especially at full price except for the 'special' that they offered to everyone, knowing it has such a serious flaw. I was not the only or the first person to report the problem. We lost a couple of days of our vacation due to lack of sleep the nights before. I have taken three Silversea cruises and truly enjoy almost everything about them. I do not think that SilverWind is up to SS standards. Read Less
Sail Date April 2012
We just returned from our Silversea cruise on the Silverwind after a land tour on our own following debarkation. We truly loved the ship, crew, itinerary and the entire experience. We arrived in Barcelona a day prior to embarkation and ... Read More
We just returned from our Silversea cruise on the Silverwind after a land tour on our own following debarkation. We truly loved the ship, crew, itinerary and the entire experience. We arrived in Barcelona a day prior to embarkation and were met by a driver in a Mercedes to take us to the Ritz Carlton Arts Hotel. The hotel was fabulous and we had the opportunity to enjoy some of Barcelona. We were driven to the port the next afternoon by bus and flew through embarkation. The ship is in great shape after a recent refurbishment. Our Veranda Suite was very nice for two people and had great walk-in closet space and more than ample drawer space for our luggage. We arrived in the lovely port of Ibiza the next morning and went on a fun wine tasting at a local vineyard in the afternoon. We also explored the port area by foot and had a great time. Ibiza was a pleasant surprise and a fun port. We had a relaxing sea day the next day by the pool enroute to Cassis, France. Cassis is truly lovely. We enjoyed an excursion to Le Castellet and a wonderful local vineyard. The sites were gorgeous and the people were very friendly. We visited the fabled San Tropez the next day. What a lovely place! The port was gorgeous and full of multiple-million dollar private yachts. We enjoyed an excursion to the port of Grimaud and the beautiful medieval village of Grimaud. We explored St. Tropez when we returned. It was teeming with people but it was beautiful and fun! The next stop was the very quaint Porto Venere in the Italian Cinquetere. We took a boat tour excursion to see this beautiful area by sea and had a great time. We returned to port and explored the area by foot including visiting an ancient castle and church. Our next port was Livorno. Livorno is a working port and not a beauty spot. Its claim to fame is proximity to Florence, Pisa, and Tuscany. We were there for two nights and enjoyed excursions to a lovely village called Bolgheri in Tuscany and a beautiful vineyard in Tuscany. We visited Pisa the following day and climbed the leaning tower to view gorgeous sites from the top. It was a great excursion. We arrived in Civitavecchia the next morning to disembark. I didn't want to leave! The level of service on Silversea was superb. Captain Palmieri and his wonderful crew did everything possible to ensure the ultimate in customer comfort. Our butler, Krishnan, made us very comfortable and delivered our favorite Cabernet to our cabin each afternoon with fruit and snacks. The food service and beverage service crew were fantastic with Gilbert Lanza and his staff doing an outstanding job. Darwin, Verlin, Carlo, Oscar, Peter and all othes that we encountered were wonderful. My only criticisms with the cruise were that the entertainment was a bit too late for early excursion folks to enjoy. The ship excursions were a bit rushed and I would have liked some more time at most of the destinations. There were not many on-board activities on the sea day. This was very port intensive so not sure what would occur on a cruise with more sea days. The food and beverage selections were great. The choices were interesting and nicely prepared and served. The wine selections were very good with top notch selections from The Champagne bar for an extra price. The complimentary selections were of decent quality too. I would select Silversea again for a port-intensive experience. We loved the ability to experience small ports that big ships can't navigate and the passengers were a sophisticated group of people that were fun to travel with. Silversea is not suited for kids in my opinion. There are no children's programs. It is intended for a mature audience. Hope that this review is helpful! The food and beverage options were very good and prepared very well. Read Less
Sail Date August 2011
Silver Wind Ratings
Category Editor Member
Cabins 5.0 3.8
Dining 5.0 4.0
Entertainment 3.0 3.4
Public Rooms 4.0 4.0
Fitness Recreation 3.0 3.5
Family 1.0 3.5
Shore Excursion 4.0 3.6
Enrichment 3.0 3.5
Service 5.0 4.4
Value For Money 4.0 3.6
Rates 5.0 4.0

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