54 Silversea Silver Wind Caribbean - All Cruise Reviews

Leisurely, up market, only 250 passengers. The crew were faultless, nothing was too much trouble. The food was terrific and unlike some cruise meals the portions were a modest size. Good choice of wines and spirits. It seemed you could ... Read More
Leisurely, up market, only 250 passengers. The crew were faultless, nothing was too much trouble. The food was terrific and unlike some cruise meals the portions were a modest size. Good choice of wines and spirits. It seemed you could have anything you wanted to drink if you did not fancy the wines presented at the dining table. Embarkation and disembarkation were queue-free and smooth. The ship was spotlessly clean. There were two good libraries. Meal times were free seating and any time you liked within opening hours. Breakfast fruit and pancakes were lovely. The pool was small but clean and fresh. There was ample storage in the cabin which is unusual, even a walk in closet. Lovely Bulgari toiletries. Comfortable beds, chocs handed out at night. The Terrazza restaurant (free option) served good Italian food, the Grill likewise good steaks. We did not try the Dame restaurant at $67 a head, menu too fancy and expensive. Read Less
Sail Date February 2020
We chose a small luxury vessel because we had sailed before. First time to celebrate our mother’s 80th birthday . That time was luxury and service at its maximum expression. A few years latter we chose to spend a new years with ... Read More
We chose a small luxury vessel because we had sailed before. First time to celebrate our mother’s 80th birthday . That time was luxury and service at its maximum expression. A few years latter we chose to spend a new years with Silverseas, the we went to Alaska. Than this one. The ports were terrible, Guatemala and Belize are poor destinations with poor attractions, but we thought they weren’t as bad as the reviews we saw. Key West and Cozumel are good ports. I don’t know what Silverseas are doing in those two countries, especially Guatemala, with all the insecurity, armed police and just the general feeling that you don’t feel safe. Belize, well there is nothing there if you have limited mobility or if you are over 70. But the worst part was the service, most waiters don’t understand well English, so you ask for something and they bring you something else. Some are are bad mood and even “talk back” or roll eyes when you ask for something. After you eat, either at the dining room or at the Grill, they take more than 20 minutes to clear the table. Most time you have to ask to clear the table. This used to be a luxury cruise, well its quality is going downhill. The entertainment is great. Great pianist, musicians, singers. The food could be better. Not gourmet style like before, The ship is way too old, but clean, everything is in the galley and just the logistics are complicated, that is I think that has the waiters in a bad mood. The bartenders at the downstairs bar are amazing, the ones in the top bar are always mad. And in a bad mood. Maybe because we were 10. Not what I expected. I have salied Regent, Crystal,Seabourne, oceania, Celebrity, even Royal Caribbean And MSC. Read Less
Sail Date January 2020
I have been on over 80 cruises.None of them on a luxury line. This was special for my 60th birthday.Also being single, had to find one that did not break the bank.I didnt want to regret never doing a high end cruise.So booked this one.Big ... Read More
I have been on over 80 cruises.None of them on a luxury line. This was special for my 60th birthday.Also being single, had to find one that did not break the bank.I didnt want to regret never doing a high end cruise.So booked this one.Big mistake.Definitely would have enjoyed 3 regular cruises so much more. It was a very small ship. There was so much rocking and swaying. I spent 1 day completely in bed. This was a first for me.There was mostly nothing to do all day. I was on a trivia team and met some nice people.I really have no need to be pampered or have things done for me. Most of the crowd was used to that. You could tell they were high brow and demanding. My butler was very good. He was also helpful.The ship is very outdated. I had a meal comped at La Dame. Glad didnt pay the extra 60.00. I am not a big drinker, so the ship made money off of me. Most of the others liked their liquor.The food was good, but nothing memorable. Read Less
Sail Date January 2020
First time I took this ship was last year and was so impressed with the service decided to book again! Called in to my contact at Silver Seas Ray Sobel and he helped me find this. Raise and he is outstanding and provides excellent service ... Read More
First time I took this ship was last year and was so impressed with the service decided to book again! Called in to my contact at Silver Seas Ray Sobel and he helped me find this. Raise and he is outstanding and provides excellent service a big plus for me wanting to ask about ships etc! First they have two ambassadors /translators who take photos and greet people always there to assist..if lucky you will have Sophia on your cruise..you walk on and if like me you go to lunch if you don’t like their lunches then you don’t like good food..the staff knows you day two! La Dame..don’t know of a place as good..has the caviar they place on top of the lobster medallion salad..then had for the main course chilean sea bass with more caviar on top! The lobster bisque people had to cut the lobster! Service was incredible and the food matched it. Each room comes with a butler in mine was outstanding. He came in as I was hanging up my clothes noticed one of my jackets had wrinkles took it and asked me if I would like to wear it for dinner three hours later. I said yes and within an hour it was back in my room.he truly wanted the experience to be outstanding and Jerry delivered. The cruise Director was Colin and he was just excellent..large groups came to play trivia and he stayed to interact with us..and he too is an excellent classical pianist. The entertainment On hr ship was fun. As a low carb eater only the Italian dining venue at night I stayed away from as the others were just right up my alley..loved cooking a steak under the stars on the pool deck on hot lava stones drinking some fine wine! One I was with geared up with me as we went into the last night as we said goodby to the crew even the Boutique people were special. Felt sad that I would not see them again so in the process to soon take another to be with them..that’s how good they were and it starts with the Captain..he was visible and friendly. Read Less
Sail Date January 2020
Overrated., oversold..dated ship.. staff unprofessional... unorganized.. not a luxury ship at all. From the moment we boarded the ship( had to carry our carryon ourselves) we sensed something was not right. Although the weather ... Read More
Overrated., oversold..dated ship.. staff unprofessional... unorganized.. not a luxury ship at all. From the moment we boarded the ship( had to carry our carryon ourselves) we sensed something was not right. Although the weather stopped us from going to most of our ports, the crew certainly did not make up for what was lost. Finally got us to Dominican Republic( not planned) and they planned excursion only for 40 people ( ship held (295). So many of us wanted to finally get off the ship as we could not because if the weather. We asked the director to help us find another excursion and they simply would not help us. We had to find our own and transportation too Excuse was they could not get connect with any hotels or taxi service. In a manner of minutes we set everything up! It was bizarre. They just did not care. It just lacked in luxury as was advertised and sold. Compared to other ship lines we have been on Silverseas is really not top notch at all. The food was average. Service in the restaurants was very poor and communication with the staff was difficult. We had one server out of all, Jerry who was a professional and we tried to find him throughout the ship when we dined.. A wine tasting was planned one day at 11:15am? Why? Makes no sense. We even paid extra for La Dame restaurant which is highly overrated. No future trips will be planned with Silverseas. Read Less
Sail Date January 2020
We cruised with Silversea twice previously and felt it somewhat comparable to Regent. However, those cruises were more than 5 years ago and having having been on a Regent cruise in December 2018, we can definitely say there is no ... Read More
We cruised with Silversea twice previously and felt it somewhat comparable to Regent. However, those cruises were more than 5 years ago and having having been on a Regent cruise in December 2018, we can definitely say there is no comparison. The Silver Wind is long, long overdue for an overhaul. We paid for the Owner’s Suite and it was worn and sadly out of date. Not the “luxury” one would expect for the hefty price tag. Also, the Owner’s Suite is on deck seven, directly below active part of the pool deck. There is constant scraping of chairs during the day and into evening hours. Don’t expect a quick nap. And the workers start moving chairs at around 5:30 to 6:00 am. Customer service claimed that no one had complained before and some people have greater sensitivity. Really? It was annoying at best and believe me it was loud. We were accommodated with a lower level room as a “day suite” which helped if one really wanted to take a nap, but when you pay for an Owner’s Suite you would like to reside in it. We tried repeatedly to stay a full night in our suite after constantly alerting management to the problem and being assured that the workers were told not to move chairs in the early hours. Inevitably we put on our robes and headed to the “day suite” at 6 am. The quality of the food and dining venues were adequate, but nothing outstanding. Though the waiters and staff in the restaurants and bars were marvelous. In fact the staff as a whole was excellent. The cruise director, Colin, went above and beyond expectations. We also thought that the entertainment was quite good. Now the warning to disabled cruisers My husband uses a wheelchair, though on a cruise we rent a scooter. Our travel agent made inquiries with SilverSea to ensure that the suite could accommodate a scooter (door width, space in the room, angle of the door to the hallway, etc.). We also fully anticipated ports with tenders in which my husband would stay aboard. What we did not expect and did not receive any alerts from SilverSea in spite of their full knowledge of my husband’s disability was the embarkation and disembarkation process. Access on and off the ship was only by a steep stairway with approximately 50 steps. In order to get aboard, my husband was carried in a chair by four men. Not only was this dangerous in my opinion, but my husband was extremely embarrassed by the process. An additional note for disabled passengers: the ramp at the door way to the pool deck is not particularly wide and there is no elevator to the spa level. In spite of the staff, which was the only thing that saved this cruise, we will not be sailing with SilverSea again. Read Less
Sail Date March 2019
A friend told us of a "bargain" cruise on the Silver Wind sailing from San Juan. Therefore, we signed up for the cruise. The Silver Wind is an older ship which apparently is due for a makeover in 2020. Also, it is supposed to ... Read More
A friend told us of a "bargain" cruise on the Silver Wind sailing from San Juan. Therefore, we signed up for the cruise. The Silver Wind is an older ship which apparently is due for a makeover in 2020. Also, it is supposed to outfitted to sail to Norway and even the Arctic. In any event, I had read reviews online about how it is an older ship. Indeed it is. There are a number of pluses about the Silver Wind. It is a small ship with not too many decks. Thus, it is easy to get around without thousands of people being on board. The ship still has a nice design, and we were always able to find seating in the theater, unlike some larger ships on which we have traveled. There are basically 3 restaurants: the main restaurant, with open, anytime seating; La Dame, in which it is hard to get a reservation, and The Grill/Hot Rocks on deck 8 by the pool bar. For the most part, the food was good. The dinner at La Dame was excellent, as was the service. Dinner at Hot Rocks was also good; I like to choose the meat and cook it on the hot stone. Of course, others chose to have the chef cook their entrees. Lunch at The Grill, however, was hit or miss. My wife ordered a reuben. Anybody who knows what a real reuben sandwich is would be appalled. The sandwich had a few very thin slices of some processed meat, nothing like what a reuben is supposed to be. Even though my wife complained, the chef either didn't care or couldn't change it since the same lame sandwich was offered the whole cruise. Service in the dining rooms was usually quite good. The sommeliers are excellent, and the ship has a decent wine list, although some of the wines are a little overpriced. The serving staff was quite friendly as well. Generally, the bar drinks were good, though some were a little off. The pool had a number of lounges. Usually some were available, at least in the morning, since the cruise had no sea days. The pool was closed once for "sanitation". It is a small pool not conducive to swimming. The cruise director Colin is engaging and an extremely talented pianist. The singers were quite good; 2 of them had operatic voices. The shows were entertaining. The lecturer was John Pennycate, who gave several interesting historical lectures, although he was not allowed to talk about the controversial subject of the use of nuclear bombs during World War II. Our butler Ranni was hit or miss. For example, once we asked Ranni for a bottle of white wine, 2 diet Cokes and extra glasses. He didn't bring any of them. Other times, he brought ice as needed for me to ice my knee post surgery. Our room steward Karin was good, although she forgot to leave us wash clothes once. The ports of call were often lesser known Caribbean islands. The most well known was St. Barths. The only ship shore excursion we took was to Belle Mont Farms for lunch and an island tour of St. Kitts. The lunch was good with many ingredients grown on the site, and there was more than enough to eat. The tour was all right, but not outstanding. Also, the tour seemed a little pricey for what we got. On Antigua we had booked a tour through Costco which was much cheaper, although the lunch there could not hold a candle to the one on St. Kitts. For the most part the excursions were for snorkeling, sailing, etc. The one to the Baths apparently was somewhat risky since some people slipped going down around or through the rocks. The Silver Wind is not designed for children travelers, but several families brought children. There are not child activities on board. That having been said, this was our last Silversea cruise. The people on our deck were notified that the hot water would be turned off from 2:30 PM to approximately 3:30 PM for maintenance. Nothing else was said, and no warnings were given. When my wife took a shower later that afternoon, she noticed that her white wash cloth turned rust colored. When she dried off, rust-colored spots dotted her bath towel. Obviously, there was a lot of rust in the line, but the ship's personnel did not warn anyone of that possibility. My wife called the butler, who said that he was sorry. Then he ran the cold water. After he left, I turned the temperature to all hot water and let it run a long time. The bathtub floor was filled with dirt, sand, rocks and rust. I went to the reception desk and complained that they could have waited until the ship docked at the end of the cruise to do the work. The receptionist claimed that it was an "emergency". If it was an emergency, the work should have been done immediately, not hours later. I told the receptionist that at least the ship should have warned passengers about the possibility of dirt, rust, etc coming out of the shower and faucet and told them to run the hot water for a long time. The receptionist claimed that rust and dirt had never come out of any faucets or showers before. I told her that was extremely difficult to believe given how old the ship was, the maintenance problems and the likely result. After all, a hot water line broke earlier in the cruise, requiring the ship to move the occupants of two suites to other accommodations. Furthermore, outside of a perfunctory "I'm sorry" initially from the reception, there was never any apology from the hotel manager or anyone from the cruise line. Apparently, they felt that it was not a problem. We have sailed many cruises. While maintenance issues can pop up from time to time, we have never experienced anything close to what occurred on this cruise. The water coming out of the tub faucet at times looked like sewer water, and it left enough residue for us to start our own dirt lot. To cover my wife in rusty, dirty water was truly appalling. Not to apologize formally for such a horrible incident, however, is inexcusable for any cruise line, much less a so-called luxury cruise line. So I hope that Silversea enjoyed our dollars. They won't be getting any more from us ever again. Read Less
Sail Date March 2019
I have been cruising with Silversea since 2002, when it was one of the top luxury lines in the world. Since RCL bought Silversea last year, things have certainly declined (if my recent cruise on the Silver Wind is any indication). ... Read More
I have been cruising with Silversea since 2002, when it was one of the top luxury lines in the world. Since RCL bought Silversea last year, things have certainly declined (if my recent cruise on the Silver Wind is any indication). Cruising from San Juan to Barbados (3/3-3/10/2019), I was dismayed at the difference in quality. Staff caught in blatant lies regarding poor tender schedule, with no apology; inadequate staffing poolside; failure to inform me of a day pass I could have purchased at the end of the cruise at a local hotel to pass the day until my Silversea-arranged flights home; water bottles in our room filled with tap water and reused by the butler every day, instead of fresh bottled water; lack of on-board activities; very late- opening casino with only one black jack table and no players (due to the late hour); room service and concierge desk staff not fluent in English; I could go on. The main dining room had a decent menu, but the portions were miniscule. Terrazza food was good, but the Grill was not. The cabin bathroom was only big enough for one person to use at a time. There was no fan to vent odors. Shower was inside tub with very high side, making it inaccessible to those with disabilities. A fellow cruiser said Regent cruise lines has enormous bathrooms with separate stall shower and tub; perhaps when the Silver Wind is refitted AGAIN (2020) this will be done. Best part of the cruise: Our wonderful butler, Raj, and our very hard-working and always smiling cabin attendant, Neal (?). Although tips were included in the fare, I tipped both of them extra for extra-ordinary service. Sad to say, with 6 Silversea cruises under my belt, there will not be a 7th. I will be switching to Ponant and SeaDream. Read Less
Sail Date March 2019
Silversea was a new cruise line for us and reading some of the reports on here you would think it was a cross between old Fred Olsen and new Costa ships! Nonsense - it was quite simply one of the best cruise ship experiences we have ... Read More
Silversea was a new cruise line for us and reading some of the reports on here you would think it was a cross between old Fred Olsen and new Costa ships! Nonsense - it was quite simply one of the best cruise ship experiences we have ever had. Seven days of small islands in the Caribbean - 300 guests, super service and some of the best food and wine we have ever had on a cruise, and that was without sampling the delights of La Dame which was an $50 per head. Excellent entertainment, smaller scale and more personal excursions - what is there not to like? We got a great deal and interestingly 70% of our fellow cruise passengers were also new to the company. Would we sail with Silversea again? Like a shot, particularly if we got the price and on board credit that our travel agent negotiated. Read Less
Sail Date March 2019
I'll begin with what I liked about Silversea. 1) Very Nice room and pool deck area 2) Room service was very quick and food was hot I've sailed Seabourn and Celebrity previously and I'd rate the Silversea much ... Read More
I'll begin with what I liked about Silversea. 1) Very Nice room and pool deck area 2) Room service was very quick and food was hot I've sailed Seabourn and Celebrity previously and I'd rate the Silversea much closer to Celebrity regarding food, & service and wine below celebrity. The food/wine: fine - nothing to write home about nor was is bad except maybe for breakfast. The bacon was so salty it was basically inedible and the sausage was like nothing I've ever had before - I'm not sure what it was but very tough and dry. They couldn't poach an egg medium without me sending it back multiple times and feeling like a jerk. I asked for cream or half and half for my coffee in the mdr and it would take 10-15 every time to get it (3 different times eating there). The buffet breakfast was easier as long as you took the food off the buffet (no omelets or eggs Benedict) - waffles were like rocks and always forgot to serve syrup. If you want to eat at a specialty restaurant - good luck getting a reservation if you didn't book it weeks/months prior to the cruise. We sailed Oceania recently and they gave each passenger a set number of times they were able to eat at a specialty restaurant which guaranteed passengers a minimum opportunity to get into their specialty restaurants that were actually very good food. The wine - THE WORST RED SELECTION EVER! I don't have an expensive wine pallet however the red wine was yellowtail grade at best that I actually used $100 in credit to buy a bottle - I've never needed to buy a bottle of wine when I have a drink package or all inclusive - but they were serving Wente as a white wine option. I actually took a picture of the "rueben" sandwich they served, it was amusing - 1 slice of corned beef - there was more sauerkraut then meat. Portions were small but we like it that way as we hate waste - but I actally orded a 2nd lunch on day as the portion was so small - but again that is better than the reverse but I'm a small eater. Service - so different from Seabourn - I was actually embarrassed by the friends we convinced to join us. 1) this was mainly an asian population and though polite - they don't smile, ask how everything is and are robotic in fixing anything not right. The number of times I went to the pool bar and there was no one in sight that I had to go looking for someone. Our butler was good - he had appetizers in our room each day around 4 and even polished my shoes without me asking - though I just had them done and they didn't need it - it was very nice of him. However we had to ask 2 separate times for additional shampoo and body wash -no biggie however they pro-port to be luxury. Always Sir or Madam - Seabourn knew our names by the end of the first day - always a smile like they really wanted you there and were happy to assist you - unlike silversea where you felt like you were imposing. Excursions - so bad I don't have enough time to review them all except 2 cases. They cancelled one excursion I really wanted to do and I was told for safety reasons, another passenger was told because the company cancelled the excursion that week - we were in port with the sister ship who went on the excursion and supposed from a 3rd passenger the company was looking for us that morning. 2nd Case - a 7 hour excursion that the manager of the excursion department went on with us and took copious notes - and later sent a letter of apology for the excursion (after wasting our day and no refund). Of the 7 hours we were on a bus for 4 hours of it (this was not a tour excursion - I don't do those) and 1 hour at lunch. We did have 1 excellent excursion because of the people running it - beyond welcoming - We each gave them a $100 tip. The number of other passengers that we befriended that then asked, " so what do you think of this cruise?" - and then went on to say they weren't impressed was interesting - at least three that approach my friends an I - so you know it is much more since I was not vocal in the least - though finally spoke to the hotel director. Other notable points: my friend is a gambler - though not important to me, he was very frustrated by the lack of staff in the casino (2 people at max - a person had to come off a table to act as cashier. Again - this is NOT a luxury experience - food, Alcohol and entertainment are better on Celebrity - if you want luxury and a small ship go on Seabourn. Read Less
Sail Date March 2019
We like the cruise it was small ship i was shock about the jogging track it didn't look like the picture . Emergency drill was get but when the crew did there they barge in room 422 that where they keep the crew life jacket . . They ... Read More
We like the cruise it was small ship i was shock about the jogging track it didn't look like the picture . Emergency drill was get but when the crew did there they barge in room 422 that where they keep the crew life jacket . . They block with rope between 429-431 & 433-435 other than that it was fine so you step over to get to the main dinner restaurant and elevator . For people confusion there was no 430 or 434 . The newspaper was a day behind unfortunately the sad part it was on the tv & in your itinerary . Free movie, free tv show episode , menu , live tv with 20 channel. The fitness centre was great so there were 2 separate and new machine call scale runner for kid to understand it like the the dog walker treadmill in Jetson . There no elevator to deck 9 . You can tour other sliver sea ship and eat for a day but be back on your original boat by 6pm. Not lot of kids around 6 with 2 babies what hear about the sliver spirt there was about 6-8 on that boat. Show room and card room was master so was the library and panorama lounge. Read Less
Sail Date March 2019
Very nice cruise-line and lovely ship. Food, very good, and many options, coffee, delicious, wines complimentary and good. However many people were complaining that 7 PM was late for the earliest dining. I realize that in Europe, ... Read More
Very nice cruise-line and lovely ship. Food, very good, and many options, coffee, delicious, wines complimentary and good. However many people were complaining that 7 PM was late for the earliest dining. I realize that in Europe, particularly the South, people eat late, but these days, many Americans prefer to not eat after 8 PM, and many older folks like eating early, as it’s hard to sleep on a full stomach, and too, many want to go to bed early, to be up early for excursions. Everything is included except excursions and Spa services, which is a big relief - not being charged every time you turn around. The cabins are lovely, the beds super comfortable, with one’s choice of types of pillows, very nice if one hates foam, (which I do). The bathrooms are lovely, marble, and superbly appointed. People seemed to enjoy the various excursions, and the entertainment. Embarkation was perfect, and disembarkation as well, with the bus to the airport, fast and pleasant. The staff are ultra attentive and kind. I only had one complaint - the swimming pool water was mostly too cold to swim. Everyone was complaining, but when I asked if they’d informed staff, they said no. I complained, as staff can’t possibly know if there’s a problem, if no one says anything. It took rather a long time, but eventually, this was rectified. Personally, along with elongating the deck mid ship, I would have put in a new, bigger swimming pool. Maybe they’ll do this eventually. And they close the pool quite early- just past 6:30 I believe. this was very dissappointing as I love night swimming - quiet and serene, under the stars- after a long day- nothing beats this! Also, the shower in the Spa Thermal Suite, the water was just barely warm, and could never get hot. Also, they have VERY bright lights all over the deck at night- I asked why, and was told it was for safety. But most ships have footlights everywhere, so people can see stairs and where they’re walking, but the atmosphere is generally romantic and low lit, so one can enjoy the moon and stars and the evening skies. I wish they would maintain soft lighting at night. One other thing- I wish all the doors opened automatically, so we don’t have to touch door handles, as everyone on a cruise is so conscious of germs. And, I wish they’d get “BritBox”, so that guests could watch British comedies, mysteries, dramas and movies. There are a lot of Brits on board, and also, they make the best entertainment in the world. I really missed these. The company offers a Solo get together, for Solo travelers, and they meet at 7 PM in the lounge, but they need to let people know WHERE in the lounge, as it’s big and crowded. This was very nice, and I noticed a lot of these folks made friends during the voyage. And they’re offering vastly diminished single supplements on some cruises, which is a great relief to Solo travelers, and very smart of them, as this is a huge market. One thing- there was a girl at the reception desk, who many felt was a bit rude and standoffish , maybe she was new and nervous, but when I first told her the pool was cold, she replied:” It’s because it’s cold outside.” (Fort Lauderdale was 71F), and pool thermostats are supposed to adjust, maintaining the same temperature despite weather changes, and 71, is hardly cold. Also, this same girl, told me that customs in San Juan, had Global Entry - they don’t- I wasted time getting out of line to rush over to someone to ask where it was, only to be told they didn’t have it. If she didn’t know- just say so. Misinformation is a pain in the behind. Oh, also, our last night was ruined due to ONE man, smoking a cigar, on the 9th floor deck outside the lounge. We were all waiting to leave the port, watch the sunset, have one last glass of Champagne, and this ONE guy, made the entire area a no breathe zone. And it went on forEVER. I think it’s great that some people love cigars, (even if they’re REALLY bad for you), but PLEASE, not in common areas. I don’t understand why some people feel their personal bad habits should be suffered by perfect strangers. But everything else was really nice. I don’t want to give the wrong impression, with my suggestions. A very nice line, and I really missed my comfy cabin and all the nice people, after I left. Read Less
Sail Date January 2019
The ship is not handicap friendly!!!!!!!!!!!!! NO walk in showers --have to CLIMB in a VERY TALL TUB.Ramps that are very difficult to move on a walker without - assistance. Service in the dining rooms were VERY SLOW most usaually the food ... Read More
The ship is not handicap friendly!!!!!!!!!!!!! NO walk in showers --have to CLIMB in a VERY TALL TUB.Ramps that are very difficult to move on a walker without - assistance. Service in the dining rooms were VERY SLOW most usaually the food was warm at best when served . When you want something HOT to eat you needed to go to the HOT ROCKS at night or during the day the buffet on deck 7 or snack area on 8. ROOM service always came with great food and served (here you could get hot tea-coffee ) all the time. Takes 2 1/2 to 3 hrs to eat evening meal -very poor service .Food not avaiable at all time like on lots of ships only during certain windows of time evening meals start at 7:00 PM make for very late night -SHOWS not worth seeing at 10PM Suites were great walk-in closet lots of storage great butler and maid--BATH leaves a lot to be desired. VERY expensive --have been on many other cruises far better for LOTs less. The experience of getting on and off were the best of the cruise very fast- Read Less
Sail Date January 2019
Originally chosen because of small size and all inclusive. SHIP - DEFINITELY NOT HANDICAPPED FRIENDLY. In almost all cases use of a rolling staircase of 20+ steps was needed for getting on/off ship. On board only 296 passengers was a ... Read More
Originally chosen because of small size and all inclusive. SHIP - DEFINITELY NOT HANDICAPPED FRIENDLY. In almost all cases use of a rolling staircase of 20+ steps was needed for getting on/off ship. On board only 296 passengers was a definite plus - no lines or waiting. Smaller ship did not appear to handle rough weather as well as its larger brethren. There were 5-6 foot waves rolling end to end in the swimming pool one afternoon.... Casino has 1 Blackjack table. CABIN - Suite - disappointing - small (I do not believe the sq ft figures advertised). We were cramped with 2, would be impossible with 3. Also poor for the mobility challenged as the tub/shower requires getting over a 2 foot step in barrier (tub 2 feet deep). DINING - real mixed bag here ranging from fair at best for dinner in Restaurant (poor selection, very small portions, false advertising - prime rib was at most 1/4 inch thick and weighed about 3 ounces. Saving grace here is to ask for all day dining menu as well and get better choices (steak, fish. even pasta etc.) On the other end of the scale the dinner we had in La Dame ($60 pp extra) was the best meal we have ever had on a cruise! Buffet for lunch was the best alternative with quality and variety. The Grill was good for 1 dinner, Italian dinner got 1 like and 1 didn't like from us. CREW - the friendliest and most accommodating of any cruise line we have been on. SHORE EXCURSIONS - only took 1 (Grand Turk) as most were too long (3-4) hours. It was only fair - uncomfortable "bus" and ran over scheduled time. Majority of excursions were activity/water oriented. Read Less
Sail Date January 2019
Do not choose cabin 422. This backs onto where the crew work very noisy night and day, at night you get woken at 3am and it continues all day and night. This was our third Silversea's cruise and we enjoy their interesting ... Read More
Do not choose cabin 422. This backs onto where the crew work very noisy night and day, at night you get woken at 3am and it continues all day and night. This was our third Silversea's cruise and we enjoy their interesting itineraries, small ship size and all inclusive policy. They make it clear that even tipping is added to the cruise price so that you don't have to deal with that once on board. Almost all of the staff on board are very pleasant and well trained especially the service people to take care of the cabins. Also factored into the price was a ship board credit we received. We all know that these 'gifts' are not free and are instead factored into the price that we all pay, a way for the cruise line to support some of their on board amenities. Embarkation and disembarkation went smooth and easy. The included wines were good. The extra cost restaurant was excellent even though the menu did not vary, there were enough listings under the 6 courses that I ate 3 times and never exhausted the menu. Good ports of call Trip to Mustique could have done without the climb from the great Basil's bar to a small building where we were offered a make piece lunch and a drink, that most people declined, focusing on getting down again! Good food and drink Hot Rocks Le Dame La Terrazza Good entertainment The rest of the cruise was great, just that we were very tired. Read Less
Sail Date January 2019
Having watched the high end names keep raising prices at a clip I feel not sustainable wanted to look at another line..wanted a small ship where you could board by walking up and not have lines..greeted nicely and that attitude stayed the ... Read More
Having watched the high end names keep raising prices at a clip I feel not sustainable wanted to look at another line..wanted a small ship where you could board by walking up and not have lines..greeted nicely and that attitude stayed the whole time..tradition is lunch on deck and they came quickly to serve.. The ship rooms were recently upgraded and I liked not only that but the basic size of the room was excellent..all the service around the room was as expected. By the third day their team knew what I was eating..they were calling me by name..and their smiles the real deal..you felt like you were with people who truly wanted you to enjoy and they enjoyed working there. Lobster night not to be missed..not the skinny little tali’s but real good sized ones and after I had more than normal the chef came out to smile and wanted to see my size..they wanted to know where a 172 lb person could put them..told them that was Atkins.. Loved lunch..learned right away to look at it all before loading the plate..you walk in the buffet which is not a straight line it bends around the room..fresh salads to start..they you saw the selection of hot protein and veggies. As I had a nice plate the very last thing was a sushi sashimi station and my eyes lit up! The supervisor saw my expression came over took my plate to a table so I could assemble a small plate. Each day from then on I started there! In the middle of this room they had additional appetizers and then their desserts of the day including an ice cream station. Was glad to see each day. They had plenty of sugar free options. I enjoyed the Italian type feeling from the heritage and found Wine lunch to be more than solid. One of the best parts of the entire trip was my wife said she went in with low expectations and came away impressed! They have a small stage for entertainment so they don’t have their own band for evenings but the five singers and dancers were excellent. I guess one might say that I had such a good time I was sad to say goodbye to the crew and leave the ship.. So I decided to book at least two cruises this year the first two will be on the same ship with the hope that I see some of the same excellent people. Read Less
Sail Date January 2019
We chose Silversea due to their reputation for service and chose Silver Wind in particular due to its small size and itinerary. We had a wonderful time and overall were very pleased with our cruise. Embarkation was AMAZING. We showed ... Read More
We chose Silversea due to their reputation for service and chose Silver Wind in particular due to its small size and itinerary. We had a wonderful time and overall were very pleased with our cruise. Embarkation was AMAZING. We showed up 45 minutes prior to the published embarkation beginning time and within 25 minutes were in La Terazza eating lunch! We kept staring at each other wondering how that happened...but we were so very grateful it did! We were fortunate that two weeks prior the Wind had undergone renovations to their rooms, which we found to be wonderfully appointed. The bed was dreamy and our refrigerator never ran out of champagne...how could anything NOT be good? Onboard entertainment was spotty, but we didn't choose the Wind for that...if that's your thing, choose another ship! Our only disappointment was New Year's Eve; we expected an evening of dancing and instead had a DJ playing kiddie-bop music in the theater...it was a real letdown. Dining was good. Clearly, not great, but good. We ate at La Dame twice and it was...good. Hot Rocks/The Grill gets really old really fast, but the first time was interesting and the food was...good. La Terazza was...good. I was personally disappointed by two things that would have meant so much more if they were done right: 1) We never were contacted about our preferences for what would be in our minibar. My wife had specific interests in if they stocked things, but we never were contacted and instead had to learn about it on the ship. And the answer was no...they didn't stock what she hoped to have. 2) It was my wife's birthday during the cruise and I filled out the necessary form identifying such. Her birthday came and went without any acknowledgement. It certainly didn't ruin our cruise, but it was a disappointment. Excursions were...good. Not much creativity in what they were and only one was excellent (the hiking in Bequia...it was awesome!). We chalked it up to a learning experience and will be more discretionary and inquisitive on our next cruise with SS. Our butler was very good. Sometimes not available, but overall he was available and very good. When my wife and I filled out the on-board survey for Silversea, we summarized it by saying "the service is excellent and the product is slightly above average". One final note: A BIG Thank You to my cruise critic friends for educating me about what to wear on NYE...I clearly felt more comfortable in my tuxedo! Thank you, everyone! Read Less
Sail Date December 2018
We are retired and have only been on two cruises prior to this. A Norwegian (2 Star) from NYC to Bermuda and an Alaskian UnCruise, on the120 ft Safari Endeavour (10 Star), so we really wanted to experience a 10 star cruise on a larger ... Read More
We are retired and have only been on two cruises prior to this. A Norwegian (2 Star) from NYC to Bermuda and an Alaskian UnCruise, on the120 ft Safari Endeavour (10 Star), so we really wanted to experience a 10 star cruise on a larger ship and we certainly found it on the Silver Wind. WoW, I read a lot of reviews on a lot of different ships, before we selected the Silver Wind and after being on the ship, I honestly have to wonder if some of the negative reviews that I had read on this ship were by other cruise companies, (haha, funny but possible) So lets's establish that we are not cruise experts, but we do enjoy a lot of the finers points in life, including lodging, drink, travel, automobiles (I drive a Bentayga), etc. We enjoy life from a tux to a pair of cut offs and the finest white glove dining to a BBQ joint, so while we do not claim to be cruise experts, we have been down a few dirt roads and Inter-state highways. So here is our scoop on the Silver Wind. I get up at 5 AM and saw how the cleaning crew were working each morning and this is the cleanest ship that you will ever be on. While it was built in 1995, You cannot tell that it wasn't a couple of years old, based on it's public areas and rooms. The staff were outstanding, so professional, so helpful and so attentive. The food and drink were excellent and we can say nothing negative except it took a couple of days to get our suite door lock to work every time, but they really tried. I highly recommend the Silver Wind as a Top Of The Line Small Ship Luxury Cruise and when we take another cruise it will be with the Silver Seas Company. Read Less
Sail Date March 2018
This Silverseas cruise exceeded our expectations in everyway. The food was excellent, the Island stops were fantastic. The crew members were very, very happy, and friendly. Great Service in every area!!! Dinners were outstanding!!! I wish ... Read More
This Silverseas cruise exceeded our expectations in everyway. The food was excellent, the Island stops were fantastic. The crew members were very, very happy, and friendly. Great Service in every area!!! Dinners were outstanding!!! I wish they had lobster at the Grill, but no big deal! Colin the Ships Cruise Director was excellent & funny!!! The other passengers were all very friendly, and nice. Met some great people on board. Overall, a fantastic cruise, and I would go again in a heat beat. Sopia was excellent. Our butler, Mustofa did every thing perfectly, and he was always there to help us with dinner reservations, formal night, he constantly replaced our wines, and brought us several very nice, wines, and reds to enjoy. He should get a medal! La Terrazza was excellent for dinner, and so was The Restaurant, and The Grill. The pool was never too busy, and we always could get seats for two. The boat never felt crowded, and was very clean, spotless! Read Less
Sail Date March 2018
We chose this cruise because it was the only luxury line we hadn't sailed on after many Seabourn cruises, and had read about a major refurbishment. Wrong. The only refurbishment was some common area carpets and flooring. The cabins ... Read More
We chose this cruise because it was the only luxury line we hadn't sailed on after many Seabourn cruises, and had read about a major refurbishment. Wrong. The only refurbishment was some common area carpets and flooring. The cabins (veranda suite) are just decrepit...old, dirty carpets and upholstery.. and look like nothing's been done since its launch in 1995. Hallway carpets are stained, dining room is ancient, reception area and common areas are devoid of art and ornamentation. Miniscule gym with Venetian blinds that don't close. Food is barely mediocre... steaks were not chewable, fatty lamb chops, overcooked fish..even bread was awful. And what's an iced cappuccino? At dinner, pool grill provides diners with gimmicky hot lava stone to self-cook steaks or fish, which leaves guests covered with smoke and grease. No entertainment worthy of any note. Silversea should be ashamed of sailing this barge and marketing it as luxury. Ship should be scuttled. Read Less
Sail Date March 2018
This cruise line, as well as this ship and itinerary, were recommended by friends. It did not disappoint. The accommodations were excellent. The food was extraordinary and service was outstanding. The wait staff in the restaurants as ... Read More
This cruise line, as well as this ship and itinerary, were recommended by friends. It did not disappoint. The accommodations were excellent. The food was extraordinary and service was outstanding. The wait staff in the restaurants as well as bartenders were impressive in their knowledge of languages as well as their ability to remember not only our names but our favorite things to order. They truly appeared to be having fun while at work. Our favorite part, however, was the excursion options. They were exciting, professionally conducted, and kept us active the entire cruise (think snorkeling with power, driving ATV's along the beach, watching sea creatures from a submarine). However, if one were looking for a more subdued vacation, that was certainly available (lots of folks enjoying the sun and the pool). Overall, it was a great trip for seniors who are looking for small ship attentive service with as much or as little activity as you wish. This was our first cruise with SILVERSEA but it will not be our last. We're already looking into the Silver Galapagos! Read Less
Sail Date March 2018
This was our first cruise and first time on a SilverSeas Cruise Ship. We were pleased with the ship as we weren't interested in crowds, water slides or rock climbing walls. Everything went perfectly with the trip to San Juan and ... Read More
This was our first cruise and first time on a SilverSeas Cruise Ship. We were pleased with the ship as we weren't interested in crowds, water slides or rock climbing walls. Everything went perfectly with the trip to San Juan and transfer to the ship! We were met with glasses of bubbly and cold clothes to freshen up! We went on to the lunch buffet and before long we were notify that our room was ready. So impressed with the service that SilverSeas staff provided. no matter where you were on the ship. We were in a Suite on deck 5 which was lovely and we spent hours on our veranda, absolutely thrilled. On the second day our neighbors from hell moved in next to us, they evidently had already been moved from somewhere else on the ship. They were loud, obnoxious, and rude whether they were inside their room or on their veranda. You could hear them coming down the hall and every word they yelled at each other no matter what time of the night it as. We eventually spoke to the ship and long story short, they offered us to be moved to the Medallion Suite on deck 7...as lovely as that was we didn't have a veranda, the thing we loved the most. We so appreciate the ship offering that as the situation was very frustrating to have such rude folks next door to us. Really put a damper on this part of our trip. We celebrated an anniversary and our butler helped us celebrate with balloons, roses, scented bath and candles and a wonderful cake. Thank you. Our butler was wonderful and it was arranged that he came with us to deck 7. Food and service was great. La Dame was good but did not warrant the $60 per person cover charge. Excursions were good, we should not have stopped at Tortola as it just was not ready for tourist, so we stayed on the ship. Over all experience was good tho I have nothing to compare it to. Read Less
Sail Date March 2018
We chosed this cruise because we got a very good offer from our travel agency in Copenhagen and the timing fitted into our plans. Also, it means that we could get away from the poor and cold weather in Denmark. It was our third cruise with ... Read More
We chosed this cruise because we got a very good offer from our travel agency in Copenhagen and the timing fitted into our plans. Also, it means that we could get away from the poor and cold weather in Denmark. It was our third cruise with Silversea. We have been on Silver Cloud and Silver Spirit. We liked the idea of getting on a small ship again and were definitely not disappointed with Silver Wind even though it is an order ship. The embarkation went smoothly and it was wonderful to get a table on the outside terrace and have lunch. Then you really get a feeling of relaxation. During the cruise we tried all restaurants and the food was delicious. The mail restaurant was in particular very good both with regard to service and food. La Dame was of course exceptional and we thoroughly enjoyed our evening there. We were on excursions almost every day. They were all very good and well arranged. Bathing and swimming with the stingrays at Grand Turk was a marvellous experience. Also, the entertainment on board exceeded our expectations and we found the young artists very skilled. It added to the succes that in some instances the Cruise Director himself played the piano. In order to summarise how very satisfied we were, we took advantage of the offer on board to book our next cruise in the Caribbean for beginning of 2019. We are already looking forward to it. We were in a Vista Suite which was fine, but we will prefer to have a balcony. Read Less
Sail Date March 2018
Why? Brand name. Convenient timing. Confidence in performance based on priorSilversea cruise. Itinerary. Travelled at our own expense from FL to San Juan for convenience. Silversea lived up to its reputation. The ship is lovely, ... Read More
Why? Brand name. Convenient timing. Confidence in performance based on priorSilversea cruise. Itinerary. Travelled at our own expense from FL to San Juan for convenience. Silversea lived up to its reputation. The ship is lovely, comfortable, and well maintained for an older ship. We had a wonderful time. The dining was excellent, providing many delicious options served efficiently and carefully by a very well trained, polite and pleasant staff in The Restaurant and Terrazza. We did feel occasionally rushed at Terrazza lunch when we had to eat close to closing time based on a late land excursion. Our experience at La Dame was disappointing. The service was fine, but our dinners were average. The land excursions were well done and managed. Some more interesting and fun of course. We knew about the hurricane damage, but were saddened to see the actual destruction of homes, buildings and landscape. However,we wanted too see the islands, especially having visited Tortola many times prior. Read Less
Sail Date March 2018
I chose the cruise because I wanted to try this cruise line I thought it wasn't a bad price espically since I travel solo my air was $199 I went to places I hadn't been I even booked a cruise for next year before I ... Read More
I chose the cruise because I wanted to try this cruise line I thought it wasn't a bad price espically since I travel solo my air was $199 I went to places I hadn't been I even booked a cruise for next year before I took this cruise & on the ship I booked the cruise before making my cruise from 7 days to 17 days. a week trip goes to fast the ship is small which I like I cruise a lot & I enjoy the small ship after being on large ships there were nicer customers on this ship crew like any ship most try to please there was some excellent food I chose the buffet for lunch & breakfast because you don't have to wait the waiters love to carry your food to your table dinner was in the main dining room & they had 10 or more entrees they had vegetarian, special hamburgers, fish, salad, pasta. risotto, general entrees 2 soups, 2 salads, 5 appitizers sugar & non sugar desserts, ice cream buffet had sugar free pastry & glutin free dessert all you want alcohol the room was a suite @ 260 ft the tv had news, movies, lectures you could go & get a dvd there was a nice little library and a lounge on top of another floor with more books great room menu for dining in your room large couch walk in closet your butler gives you a choice for soaps, etc they bring you newspaper entertainment was singers, musicians shops designers gym spa Read Less
Sail Date March 2018
Silver Wind Ratings
Category Editor Member
Cabins 5.0 3.8
Dining 5.0 4.0
Entertainment 3.0 3.4
Public Rooms 4.0 4.0
Fitness Recreation 3.0 3.5
Family 1.0 3.5
Shore Excursion 4.0 3.6
Enrichment 3.0 3.5
Service 5.0 4.4
Value For Money 4.0 3.6
Rates 5.0 4.0

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