This cruise ship was not worth the money. They also could care less about cancelled flights and transportation which is included in your package. Horrible customer service. Food was average. Boat was small. Butler tired. Excursions ok at best. Only excursion I enjoyed was the one i booked myself. They sale you with all these add one but don’t deliver. Cruise was actually boring. Minimal activity. ...
This is a run down ship with tired and overworked employees. There’s no variety and limited spa and excursions. There’s little activity and the same experience everyday. We are a group of 5 and cannot wait to get off. Many others on the cruise feel the exact same way. We missed Icy Bay point/ Strait because we had a medical evacuation. We waited for over 2 hours for a boat and then another hour ...
Writing this now because I can not believe that SilverSea has been named best luxury cruise line.
As far as we are concerned never again.
To start with the positives- our butler and steward were both absolutely fantastic. So were the staff in the medical centre which I visited each day to have a dressing changed .
However the praise stops there. Food, decor and entertainment all very ...
We chose this cruise as a 1 country short break to mitigate travel risks associated with Covid
Boarding was chaotic in Reykjavik as taxi drop off was at a crew reception area in a portacabin with no Rest rooms or refreshments
At 2pm a Silversea representative arrived with a nurse - documents were hurriedly collected including the required PCR results and the nurse checked for pyrexia. There ...
Chose this cruise because it circumnavigated Iceland and wanted a high-end cruise line. What I got was mediocre at best. Before boarding, the airport transfer brought us to the wrong place. Then we were brought to the correct location to have our temperatures checked, except after standing for 45 minutes in a room crowded with 100 people, no bathrooms, and no seating, we found out that the ...
We chose it because we were celebrating our 50 wedding anniversary
They paid no attention to this fact
Our pre cruise hotel package was horrible, and we had no support from silverseas.
The wine is free, but if you ask for any wine not on “their list”. Costs more.
The ports were only fair, and we had to tender 3 out of 5
The entertainment was only fair. And the casino is the ...
We usually travel on Crystal Cruise Lines our friend told us that Silverseas was as good or better boy was she wrong. Lets start with the positives. The rooms were very spacious, the beds were comfortable, the closets very big and the bathroom was oversized but it stops there. The staff were mostly rude! I can not count how many times they told us to go to our room and order room service. ...
Save your money & do not book a Silversea Whisper cruise! My family and I just disembarked from a 9 day Greek Islands cruise (Athens to Venice) and it had to be the worst luxury cruise we have ever taken (previously on Crystal & Oceania). To summarize:
1. Food - Not at luxury quality not service. Silverseas must be saving it’s $$$ portion sizes were tiny and we were often hungry after a meal. ...
We had a Silver Suite - spacious, clean and reasonably comfortable. Our butler (Ronaldo) was superb. And the Voices of Silversea (singers) were exceptional.
BUT this is not 6* luxury cruising, and they have clearly taken a corporate decision to cut costs wherever they can. For example:
(i) the house champagne was Ok (Heidseck Monopole Blue top) but the house wines were cheap and ...
I was on the booze cruise that seem to be some elses’s party. I have had in the past wonderful relaxing trips on Silverseas. After a couple of tough years I was looking forward returning to Silverseas and a relaxing seven days and being spoilt.
As soon as I boarded Whisper I went as usual for a relaxing drink by the pool to get over my journey and while waiting for my luggage to arrive in my ...