Silversea Silver Spirit Cruise Reviews for Senior to Europe

The door to door service and cruise itself was fine. The chosen ports were nice destinations. Also, the staff onboard is friendly and engaging. The food in the restaurants is ok, drinks at the bar are good, wine selection OK. entertainment is also fine. We didn’t see our butler very often. Last minute changes on excursions was not very well organised and deviating information was given to ...

This was our 3rd Silversea cruise but our first post Covid. Things have changed and our great expectations based on previous voyages were sorely dashed by Silversea. Their delivery of customer service and quality, the main things that used to attract one to their cruise brand, has deteriorated massively since out last cruise with them pre Covid. Organizational capability and on board managerial ...

This cruise was a big "miss". The food was poor quality and no variation from day to day and from restaurant to restaurant. For instance, we did not find the buffet in La Terrazza very interesting for lunch so instead we went to the Atlantide only to realize that the menu was the exact same as the buffet. We commented on this to the waiter, but it was never addressed by the head waiter. We saw ...

This review of how bad Silversea and Silver Spirit are could go on for 100’s of pages, so here are bullet points as to why you should avoid this Royal Caribbean in disguise cruise line and like me mourn the days of great food, service, and a feeling of being wanted, valued and safe. 1. Boarding was a nightmare; they lost my booking and it turned out the had cancelled it as the ‘FCC’ dept had ...

We wish we could share positive feedback. As we have been on other cruise lines over the years, our general comparative experience with Silversea was not the best. Additionally, we had other issues that made our cabin experience uncomfortable. The first few days, a foul smell (sewage) came from the bathroom that they had difficulty containing. When potent cleaning agents were used, it ...

We have sailed twice before with SS and enjoyed it. This was prior to its buy out. Joining the ship at Lisbon after queuing for 3 hours in passport control , we eventually found a SS rep who put us on a coach to travel to the port. Stood for a long time in the sun in a queue that was not moving. No communication by staff there. Once we started to move (1 hour later) the check in and ...

Have traveled with Silversea on over 20 cruises now, on most of the ships. The last time we traveled this ship was Christmas 2018. Only 4 stops, so most were sea days, however lack of any 'activites' most days and only 1 day where we were provided with an 'extra' food offering on pool meant our group were rather bored. La Terezza has stopped providing a 'restaurant' drink to start the meal and ...

The disembakring experience in NYC ruined the cruise. There was no representative from Silversea to assist passnegers attempting to find the bus to LaGuardia airport. No one on the ground knew which bus was destined to this airport. We literally wandered around trying the street to find our bus - again NO ONE from Silversea was there to assist this operation. Bus driver admitted he was not ...

We chose Silver Sea based on previous excellent experiences. Cabin was not acceptable, see below. The Manager of Guest Relations, Ms Ana Pedroso De Lima, could not see us for the first two (2) days of the cruise because she was "busy". The food was generally tasteless. The presentation was often pretty good, but the food just didn't taste good. A big disappointment from our previous ...

Meeting with Hotel Director later this am. Very sad. Our friends who are with us usually go on Regent. 1st time on SS and because of this experience will not go back on SS. Women`s restrooms on 4th Fl (outside of restaurants) and 7th Fl repeatedly disgusting, out of towels, etc. Female Japanese guest observed to be trying to clean restroom 4th Fl (outside of restaurants) herself! Last ...