9 Silversea Silver Spirit Cruise Reviews for Luxury Cruises to Mediterranean

We chose this cruise because is was rated so well and was a smaller cruise ship. With that we expected more individualized service. We did not find the service or the food to be remarkable in any way. The better meals were at the ... Read More
We chose this cruise because is was rated so well and was a smaller cruise ship. With that we expected more individualized service. We did not find the service or the food to be remarkable in any way. The better meals were at the restaurants that you had to pay extra to dine at. I am a vegetarian and basically survived on French Fries, Salad, and pizza for two weeks. They were not able to meet my vegetarian requirements. For dinner I was actually offered an omelet on several occasions. They didn't even have an omelet station for breakfast in the morning so I ended up with scrambled eggs (they were doused in butter). Nothing was made to order. I could do better in a diner or a fast food restaurant. It was so upsetting. The staff would apologize and vow to make changes but every meal was so stressful and no matter what I ordered they seemed unable or unwilling to prepare it. One night I asked for eggplant parmigiana without the cheese and they would not accommodate me saying it was already prepared. The vegetarian soups were often made with beef or chicken stock so I was not able to eat the soup. Every meal was an ordeal and it was so stressful. We would eat as many meals as we could off ship where we could easily find vegetarian options. We discussed the problem several times with the managers and they would apologize profusely but the same problem would exist at the next meal to the point that I was having anxiety attacks at the thought of going to a meal on the ship. I have been on Disney, Royal Caribbean, Norwegian, and Carnival cruise and all of these cruise lines were able to accommodate me sufficiently. Why, with 5 star chefs, were they not able to come up with decent vegetarian options is beyond me. I will admit there were several decent meals but it was always stressful and nothing that ever rated 5 star in my mind. My husband who is not a vegetarian thought that the food was good but not outstanding. I was just surprised that they were so unable to meet my dietary restrictions. We did meet wonderful people on the cruise but I did hear other people make statements that the food was not as good as it should have been. We were also disappointment in the excursions. We went on one and then cancelled the others because we were so disappointed. Several of our fellow cruisers walks out of the excursion tour because the tour guide did not speak English well and did not seem to have any real knowledge of the sights he was showing us. Read Less
Sail Date October 2017
We went on a 7 day trip from Athens to Venice. This was a great itinerary with many wonderful stops. It was the main reason we selected this cruise. We thought the excursions were very good. We only booked the half day or shorter ... Read More
We went on a 7 day trip from Athens to Venice. This was a great itinerary with many wonderful stops. It was the main reason we selected this cruise. We thought the excursions were very good. We only booked the half day or shorter ones but we did do one everyday . We booked our own in Venice because Silversea wait listed us on the one we wanted. We thought that was unusual since we booked very soon after they became available. They told us it was available once we boarded but we already had paid for a different one online. The food was not amazing but fine.. We did not eat at any of the restaurants which required an extra fee. There is only one restaurant that does not require reservations out of all the dining options. The service was sporadic . At times it would be very good and at other times it seemed you were ignored. The entertainers gave it their all and we appreciated that. We had no problems with embarkation or debarkation. The biggest deal breaker for us was the cabin . The ship is said to be non-smoking . The hallway outside our cabin smelled of cigarette smoke the first day. By the third to fourth day , inside our cabin smelled like smoke, especially in the evening and through the night. We made several attempts to alert the staff. They sent personnel but they did nothing to change the situation. We found it unacceptable, especially being medical professionals ourselves, for a luxury cruise line to have cigarette smoke venting into a cabin and take no measures to rectify the problem. Overall,we will not choose Silversea again. Read Less
Sail Date September 2017
Silversea Cruise Critique: Athens to Venice September 21 to September 28, 2027 The Silversea doesn't compare in its service, in the quality of its staff nor in its overall attitude to the Seabourn. Here are a few examples: ... Read More
Silversea Cruise Critique: Athens to Venice September 21 to September 28, 2027 The Silversea doesn't compare in its service, in the quality of its staff nor in its overall attitude to the Seabourn. Here are a few examples: Food: The cuisine is too nouvelle: ‘too cutesy by half’. The portions are small; odd combinations that don't work together; poorly prepared, and frequently luke-warm. Dinner entrees with incredibly sized entree portions: One night my entree had only 3 scallops and another only 3 raviolis. There is no choice if you want to order wine by the glass. For example, if you want a glass of red wine, you get whatever they are offering that day; otherwise you must buy a bottle. The choice of 2 or 3 room service appetizers were limited and nontraditional. No shrimp cocktail; no antipasti (and this is an Italian ship); no pate or assortment of cheeses or nuts; and no free caviar. Staff: The personnel do not seem to have a service orientation. Most of the staff are genuinely disinterested and appear to be ‘working’ by rote. The maître d ’hotels appear annoyed if you don't like the location of the table they offer you at meals and are disgruntled if you ask them to find a different one. Disagreeable and borderline surly restaurant managers spend more time talking to each other than helping guests. Waiter staffs who only want to do the expedient thing: dish the food at you and move on so they can wrap up their meal service chores. Their touted 'butler' service is over rated. When ours wasn’t busy looking for a tip, he caught a cold which my wife then caught. Shore Excursions: The arrangements of the timing of the ship getting into each port and the shore excursions are poorly planned. Instead of arriving at 8 am and starting a shore excursion at 8:15 am, if the ship were to arrive a little later, and depart a little later, the shore excursion could occur later. This is particularly important for excursions that involve swimming when that activity should occur in a hotter part of the day. Many of the shore excursions/ports of call were not well thought out and in at least one case, passengers complained and a partial refund was obtained from the shore operator. Their brochure offered a transfer excursion in Venice on disembarkation day as part of the transfer to the hotel. The offer was perfectly clear and in plain English. But in a bait and switch move, they reneged on that option. Miscellaneous: Wi-Fi was way over priced and then worked only sporadically and inconsistently. A polite inquiry was summarily dismissed and not treated with any effort to understand or investigate. Generally the atmosphere on this cruise was one of being 'nickeled and dimed': an extra charge for everything. Bottom Line: They are chintzy while trying to appear ritzy. The Silversea cruise line is not worth the price and certainly doesn't compare to the Seabourn. Read Less
Sail Date September 2017
I'm afraid that Silversea has gone downhill since last I sailed with them on the Silver Spirit. There's a sense that someone somewhere high up has enforced cost cutting and that there's a malaise affecting some, many even, ... Read More
I'm afraid that Silversea has gone downhill since last I sailed with them on the Silver Spirit. There's a sense that someone somewhere high up has enforced cost cutting and that there's a malaise affecting some, many even, of the staff. The food has nose dived into novelty crockery as a substitute for really good cooking and consequently majors on elaborate concept and presentation at the expense of quality. We ate at all of the on-baord restaurants and sadly, though Seishin was great and Champagne pretty good (apart from the appallingly slow service) things went downhill from there. The Restaurant was reasonable, the Grill depressing and La Terraza too variable (fair lunches, poor dinner). Worst was Stars which, one night was fair and another was - well, there's no polite way of saying it. Overall they need to go back to basics on food: its ambition should be to taste delicious and if it can then tick the boxes contemporary fancy presentation and theme, that's fine. But at the moment the cart is in front of the horse. It was a relief to eat on shore from time to time - and not at fancy places either. Service was often chaotic and sometimes just bad tempered, though many members of staff were excellent. Don't try getting a coffee at breakfast at La Terraza unless you order it quite a while before you go to get your food. Cabins: really nice, spacious, comfortable, great linens and pillows and beds and toiletries, lovely butler. Overall, the luxury is mostly in the 'lifestyle' marketing. The reality is a bit depressing and literally everyone in our large group agreed with this. It isn't the value it used to be and it needs to drop the gimmicks and focus on getting the key things - service and quality of cuisine - right. Read Less
Sail Date August 2017
Every couple of years, a group of us (on average 15-20) will take a luxury cruise. It is an opportunity to treat ourselves and to see parts of the world we've never seen. Unfortunately, this year was the year of disappoint for our ... Read More
Every couple of years, a group of us (on average 15-20) will take a luxury cruise. It is an opportunity to treat ourselves and to see parts of the world we've never seen. Unfortunately, this year was the year of disappoint for our cruising experience. Everything was difficult -- booking a tour, trying to get help, trying to make reservations at restaurants. Any time we asked for help, the first response was "That's not possible", instead of "I will look into that and try to help you." We even jokingly started calling certain service personnel "Dr. No" because they kept saying "No" to everything. Separately from the service, with very few exceptions the food was mediocre at best, and generally poor most nights in main dining hall. Unfortunately, all of the smaller restaurants were booked or didn't have the capacity to absorb more than a few dozen people (if that). So, we were not able to make alternate arrangements. I would not recommend this cruise or Silversea to anyone unless they change their attitude, the quality of service, the quality of food and update the ship. Read Less
Sail Date August 2017
Our review may seem harsh, however, we are rating our experience on the Silver Spirit to numerous Seabourn cruises over the last seven years. There is no comparison. We were in the owners suite (No. 802) on this trip and have booked the ... Read More
Our review may seem harsh, however, we are rating our experience on the Silver Spirit to numerous Seabourn cruises over the last seven years. There is no comparison. We were in the owners suite (No. 802) on this trip and have booked the same level suite on Seabourn so we feel our comments are fair and balanced. 1)The ship seemed tired and in need of an update; the public areas and the bars did not have any energy and our entire experience was boring. . 2)Our cabin also needed an update (i.e. furniture, carpet, etc.). The air conditioning was sadly lacking and even after multiple visits from engineering the room never really cooled off. The curtains had to be drawn all day, every date to abate the heat, thus we never had an opportunity to enjoy exterior views. 3)Dining was our biggest disappointment. Menu choices were limited and varied little from day to day. The room service menu was very limited and the food was tasteless.The only exceptional meal we had was in the French Restaurant (which had the same menu every night of our cruise). No comparison to what we have experienced on multiple Seaborn ships. 4)Service: Although the "language of the ship" was English, staff and crew generally spoke languages other than English when talking to each other. No one, other than our butler, ever learned our names and never used our names without first determining our suite number. Even though we were in a premium suite we never met any of the senior crew members or officers. Ports and shore excursions were great, but they were not the ship's program. They were arranged by David Morris and/or our Dallas travel agent. We will not be sailing again on a Silver Seas ship. Read Less
Sail Date July 2017
My last cruise was over 10+ years ago on a mega ship with 4500 guests so this cruise must be on a different level. Sorry to say but the mega ship is on a much higher level. All of the restaurants service were agonizingly slow. Each ... Read More
My last cruise was over 10+ years ago on a mega ship with 4500 guests so this cruise must be on a different level. Sorry to say but the mega ship is on a much higher level. All of the restaurants service were agonizingly slow. Each meal would take 3-4 hours to finish. The wait staff didn't bother to remember our names even though they had ipads with our names and pictures while taking our orders every time. We gave up on eating at the restaurant, was just tired of having to wait so long for bad food and service. We end up just ordering burger and fires from room service on most nights. Over all the staff were nice and friendly but that is expected in any service industry. I can't comment about the shows because they were usually almost over when dinner was done. Luckily, we only booked 2 excursions through SilverSea. It was nothing special, big bus, time limits and local guides. We found that booking a local privet car and guide at the port was the way to go. We got to see and go to places where the big buses can't go. So why did I book with Silversea? It was on the recommendations of friends who averages 100+ sailing days per year with Silversea. Long story short, they and many other guests were booking their next trip on other cruise lines while we still had 8 days left on this cruise. I personally will not be booking with Silversea again. I'm looking to book on a new cruise line by a major luxury hotel brand. Read Less
Sail Date June 2017
We were given the incorrect embarkation dock. I had to call my American Express agent in Canada (from Lisbon) for her to call the company in Fort Lauderdale to find out where the driver should take us. Our cabin stunk of cigarette ... Read More
We were given the incorrect embarkation dock. I had to call my American Express agent in Canada (from Lisbon) for her to call the company in Fort Lauderdale to find out where the driver should take us. Our cabin stunk of cigarette smoke. We asked to be moved. They could not accommodate us. On the day of disembarkation we were put on a 5:30am transfer to CDG. Our flights were 1:15pm and 8:10pm respectively. We asked to be put on a later transfer. Reception said that the 8:30am bus was full and that they could not accommodate us. We asked if they could arrange a taxi. Reception said that they could not. We left the ship at 8:00am with the hope of getting a taxi. Seeing that the 8:30am bus was still there I asked ground crew if there was space. There was and we took the bus to CDG. I noted that there were 16-empty seats. I wish to add that I have more than 300-days with Silversea, I have sailed with Seabourn, Regent, and Crystal. Read Less
Sail Date June 2017
We chose this cruise upon the advice of friends who were also going with us..total of 8 adults. Checking in was fine, but once on the ship, disappointed in the presentation of the staff. The ship was old and worn, the staff did not seem ... Read More
We chose this cruise upon the advice of friends who were also going with us..total of 8 adults. Checking in was fine, but once on the ship, disappointed in the presentation of the staff. The ship was old and worn, the staff did not seem happy to be there. As walking around the ship, we found that every aspect of it was dated. Our suite was spacious, but found they did not "clean" it daily. There was a ring on the table on the deck and it was there the entire trip. The butler was a nice touch, but in all honesty, didn't do anything really special. Dining....well, it was not the best. Waiters could care less, for a small ship, they should have known everything about us. When we sat on the aft deck and asked for a snack, they brought us potato chips!!! The food was sub-par the entire cruise. Breakfast was pathetic and left a lot to be desired. Entertainment....again...for an "upscale" ship, terrible. Service, it must have been a first cruise, especially for the bartenders....no one ever smiled, nor did they know how to make simple mixed drinks. Excursions, they were included in the price, so no great shakes there. And even the paid ones were just "ok" We have sailed on many different cruise ships, including Crystal, (the best) and must say, this was the most disappointing ever. We wrote to Silverseas and never got any response...and will honestly, never cruise with them again. Read Less
Sail Date September 2016
Silver Spirit Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 5.0 3.9
Entertainment 4.0 3.5
Public Rooms 5.0 4.3
Fitness Recreation 4.0 3.5
Family 2.0 3.5
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 5.0 4.3
Value For Money 5.0 3.7
Rates N/A 4.0

Find a Silver Spirit Cruise

Easily compare prices from multiple sites with one click