This was one of my ‘bucket list’ trips. I am 75 yo, and really wanted to see the pyramids near Luxor and the UNESCO Petra Ruins. Alas, world politics interfered.
Arrived in Athens to Silvers assigned hotel. Perfectly adequate with a view of the Acropolis and the current Greek Legislature House.’
Had asked agent at Silver Sea multiple times for revamped itinerary. None was given. It had ...
Would not cruise with them again. Food mediocre especially buffet lunch and two of the restaurants charged $60 and another $40 per person in the evening. Champagne served was Axel Yaz !!
On the third day was informed they had run out of Axel Yaz and they were trying to push Prosecco. It was an expensive cruise but in our opinion not worth the money. The suites were okay but nothing special. ...
This is not our first time on Silversea. As a matter of fact we have over 100 days. My last 2 cruises I have seen a steady decline in EVERYTHING. I think the writing is on the wall with Silversea.
For starters the food.
They CLAIM they have fine ding, excellent food and offer a gastronomic experience. The gas part is the only true part of that statement. At times, the food is ...
Silversea has been blindly focused on cutting costs and this has severely impacted the quality of its offerings. This cost cutting has shown up it two areas. The first is the ship was grossly understaffed and the staff that were there were undertrained, inexperienced, and often not qualified for the positions they held. The wait staff, who were there, to the most part, did an outstanding job. ...
Chaos is the basic for this experience. Not only caused by the Covid restrictions but overall there’s a huge lack of quality in service, attitude and amenities.
Considering people are paying at least over $1200,= per night, you are expecting the absolute best. What is delivered is a Royal Caribbean cut money policy where not the quality but the quantity is boss. Expect poor, poor beds and ...
Expensive cruise (cost me 10k with flight) staff never bothered (only waiters giving out drinks all the time)
Partially disabled and ordered wheelchair to board the ship. When I arrived was told none available they had ran out but only a couple of yards to walk or wait 1/2 hour. I walked, Almost 100 yards. Struggled. Passengers asked if I needed help. Staff didn't bother.
Lots of restaurants ...
I have had communication with three different SilverSea travel advisors —all of whom promised to follow up and refund a portion of our costs to compensate for a terrible cruise experience. None of them did so I am taking this to the public forum in the hopes it dissuades others from booking on a cruise line that doesn’t give a fig about its clientele. This was our 2nd and last time on SilverSea. ...
We chose this cruise because it was my first holiday in 10 years and we didn’t want to take any chances so we went for the best.
The evening after I booked the trip (not yet paid in full) I did more research on the Spirit only to find that she was being cut in half and lengthened and that we were on the first cruise following the work. We called both our agent and Silversea the following ...
We have cruised to various locations, cruise lines but with a range of experiences. We chose Silversea for the smaller ships but luxurious suites & service offered. What a disappointment. We booked the best part of a year ago in a guaranteed V1 category. We received our tickets 10 days before sailing & were allocated a disabled suite. We complained to our tour operator immediately but were told ...
We chose this cruise because it had an excellent itinerary of small ports along the coasts of Portugal, Spain, and France. Most other cruise lines only make one or two stops along these coasts. Also we had had an excellent experience with Silversea in Alaska so we expected the same this time. Not so.
Our primary problem was being given an inexperienced butler which we didn't understand until ...