Kudos to Kenneth Whetstone of Silversea - my second fantastic cruise through his efforts! Following is a “trip report” that I sent him. Having seen some “iffy” reviews on Cruise Critic about Silversea before I wanted to give credit where credit was due!
……Of all the people I met on my cruise, I seemed to have the “best of the best” in both hotel and suite service! Of course, I beamed from ear ...
Yikes, Silver Seas is a massive disappointment. I have sailed with Crystal, Oceania, Regent, and Seabourn and I was looking forward to Silver Seas but it was a big let down. There is nothing redeeming about the ship and I would strongly recommend any other line.
Three Big Issues:
1) World Cup- it was sold as a World Cup cruise. A few weeks before the cruise they send a notice to say Qatar ...
Firstly the ship was only two thirds full and we were on board for 28 days. If you paid half of what they asked it would be still expensive and not value.
The Seishin restaurant is supposed to be Japanese themed with a surcharge of US$40 per head. The Wagyu beef which is supposed to be marbled was not and the Miso soup was like beef broth. Any resemblance to Japanese was coincidental.
The ...
Silversea is promoted as – and to some degree is – a luxury cruise line with medium sized vessels (which translates to fewer passengers), attractive destinations for the more mature and experienced traveler, and inclusive options including shore excursions, wine and spirits, and gratuities. Just the cruise I was looking for after experiencing several crowded, cities on the seas with buffet dining ...
Silversea has been blindly focused on cutting costs and this has severely impacted the quality of its offerings. This cost cutting has shown up it two areas. The first is the ship was grossly understaffed and the staff that were there were undertrained, inexperienced, and often not qualified for the positions they held. The wait staff, who were there, to the most part, did an outstanding job. ...
Love cruising and our normal cruise line have gradually been reducing their service and treatment of guests…. We decided to see if paying a premium would be worth it.
Wow….from the moment we boarded Silver Spirit we felt wonderful….as the ship is fully inclusive we thought it might be awkward to ask for refills of champagne, cocktails wine etc..the complete opposite happened as soon as our ...
We chose this cruise purely for the itinerary and the dates. Seabourn was not available for what we needed.
At first we thought we were impressed with the food, but the longer we travelled, we discovered that the menus in the speciality restaurants were disappointing. The Japanese and French themed one (the latter costing $120 per couple extra) were neither Japanese nor French in culture, nor ...
This was our 3rd Silversea cruise but our first post Covid. Things have changed and our great expectations based on previous voyages were sorely dashed by Silversea. Their delivery of customer service and quality, the main things that used to attract one to their cruise brand, has deteriorated massively since out last cruise with them pre Covid. Organizational capability and on board managerial ...
This cruise was a big "miss". The food was poor quality and no variation from day to day and from restaurant to restaurant. For instance, we did not find the buffet in La Terrazza very interesting for lunch so instead we went to the Atlantide only to realize that the menu was the exact same as the buffet. We commented on this to the waiter, but it was never addressed by the head waiter. We saw ...
This was our first cruise with Silversea but eleventh cruise on our 7th different cruise line. Silversea is marketed as luxury 6 Star cruising and this was our first "luxury Cruse." First impressions excellent we did door to door was collected from home, transfer to airport, transfer from airport to hotel and transfer from hotel to cruise port and check in all went seamlessly. The Silver Sprit is ...