10 Helpful Votes
Sail Date: April 2019
We just returned from a Silverseas sailing on Silver Spirit from Barcelona to Rome. It was our first time with Silversea. I would give this cruise a mixed review. Likes: I liked our specious suite and the service was quite ... Read More
We just returned from a Silverseas sailing on Silver Spirit from Barcelona to Rome. It was our first time with Silversea. I would give this cruise a mixed review. Likes: I liked our specious suite and the service was quite good.  Dislikes: The dining options are rather limited. I did not like the fact that dinner started late- 7pm at the earliest.  And, I also thought the dress code on non formal nights was too formal. There was also no casual dining options in the evening except for room service. The shows were also on late - at 10pm. I would prefer the option to eat at 6 and go to a show at 8 or even 9. Also, I got ill- food poisoning. I am pretty sure it was from an oyster in the lunch buffet. I was sick all night, and then quarentined all the next day. After I recovered I was fine the rest of the trip. While I enjoyed luxury crusing, I don't think I would do Silversea again as I would prefer earlier dining options/earlier shows/less formal dining options. Read Less
Sail Date: December 2018
We chose this cruise because of the itinerary and the cruise line. We had sailed with Silver Sea's on the Spirit two years ago. Some things have greatly improved from our initial sailing. 1. Level of service was excellent from ... Read More
We chose this cruise because of the itinerary and the cruise line. We had sailed with Silver Sea's on the Spirit two years ago. Some things have greatly improved from our initial sailing. 1. Level of service was excellent from the pool waiters to our butler and cabin steward. The crew was very engaged in making sure you had whatever you needed to make the trip enjoyable. If you made a request for something, that person made sure you had it. 2. Food, unfortunately both quality and variety really fall short. We were on a 14 day cruise and the menu's in Atlantide (main dining room) and La Terazza hardly changed. By day 14 I did not even open the menu. The staff says the menu changes after a week, but what changes is maybe one appetizer selection or soup. The majority of the menu stays the same. The other problem is the quality of the food is varies. One night the entree may be delicious and a few nights latter the same choice not very good. This is especially true with the veal. There are several restaurants , which helps, but Silver Sea's still need to address this problem, because it is a problem. 3. Ship expansion. This really helped the flow of the ship. Restaurants are no longer crowded. Also, created more room around pool area which is nice. 4. Beds, the new mattress are very hard. They will put a foam topper on bed, if requested. Does help. 5. Dining time - Service is very very slow. It was not unusual for dinner to take 2 hours to complete. Long time between courses. 6. Entertainment - Shows now start at 10 pm (maybe because of the above). So we did not get to see any shows. They use to start at 9:30. Bottom line, if food is not your priority or you are on a short itinerary, the Silver Spirit is a good choice. The friendly staff and beautiful ship certainly was enjoyable. We also found that the afternoon buffet had a very good carving station and lots of variety. So we ate more at lunch and less at dinner and came home weighing the same. But for what you pay for this cruise, you should not have to make compromises. 7. Excursions - Gibbs Bay (Grand Turk) - swim with stingrays. Wonderful- swim with stingray is optional, but the beach is beautiful. Sailing St. Bart a little on long side and they do not serve lunch only snacks. Be careful, if you swim, current is strong. 4X4 Bridgetown - ride rough (yes I know its a 4X4), but also because the seats face into jeep - so you are having to turn to side to see front or back. Most sights not very interesting, don't need to see McDonalds or schools. Some beach stops beautiful. Rum Factory & Beach Tour (St. Georges) bring bug spray - mosquitoes are terrible. 8. Spa services are great had massage and manicure. Be aware tip is added to your bill though NOT STATED on spa menu. Would I sail again on Silver Spirit?- maybe Read Less
8 Helpful Votes
Sail Date: October 2018
We just returned from a ten day trip on the Silver Spirit, Montreal to New York City. Out of 25+ cruises this was hands down the worst because of the weather. It was 29 degrees F in Montreal, we got stuck in Quebec City because of a ... Read More
We just returned from a ten day trip on the Silver Spirit, Montreal to New York City. Out of 25+ cruises this was hands down the worst because of the weather. It was 29 degrees F in Montreal, we got stuck in Quebec City because of a blizzard, Saguenay port was closed because of the weather, Baie-Comeau was closed because the dock was wrecked by the storm and it was rain, snow, sleet and fog in all but Newport RI. So I must give this trip two marks, overall trip a 2 while just the Silver Spirit a 8. I blame the weather 50%, myself 25% for booking a trip to Canada this late in the season and Silver Sea 25% for selling a trip this late. The attitude aboard the ship from Captain on down was it was too late in the season. The Ship: The Spirit looks like a new ship and just like the Muse in many places. She was very clean and organized with no problems that I encounter. The crew was great, service top notch. The unlimited internet and the interactive TV worked great. We were in cabin 1117, a new Silver Suite added when she was stretched. Great cabin in a great location. Very quite and right by the elevator and midships enough motion wasn’t a issue. Food: The Spirit now has the same restaurant arraignment as the Muse and the same room service. I really do not like the fact that the menus do not change at all in the evening in any restaurant, it gets very boring. Some will say they do change however after 23 days on both ships I have never seen a change, I also find the room service menu boring, almost like a Diner. I tried to get a lobster dinner, which is a special order, and just got the run around. I am really not impressed by the food. I never got a bad meal however there is no wow factor in any of it. I can not recommend SS to a foodie. Accitivies: For a ship with a very small stage their group did a great job. There were six singers who put on various shows, all very good. There was a three piece band which was OK along with a male and female singer who worked the lounge, also OK. I was surprised they didn’t bring in any guest acts. There was a lecturer onboard also. Overall I like SS but after trying them twice I just can’t get excited about their restaurant concept. I would sail them again however at their price point there are better options I believe. Read Less
1 Helpful Vote
Sail Date: October 2018
We chose this trip with 3 other couples for a luxury ship fall foliage tour; weather was mostly bad, but that is just bad luck. Excursions handled by the ship were poor to average and the entire experience was not quite what we had ... Read More
We chose this trip with 3 other couples for a luxury ship fall foliage tour; weather was mostly bad, but that is just bad luck. Excursions handled by the ship were poor to average and the entire experience was not quite what we had expected or paid for. The cabin was excellent and the food was very good as well. Service was a little spotty as the ship was completely full, but I still expected more attentive service; the best service was from the butler & room staff. The fitness center was very small & very disappointing; several people that were in there while I was working out made the same comment. We had a problem with the flight set up by the cruise line, and the issue was handled very, very poorly which put a bad taste in our mouths even before we finally arrived at the ship later in the trip. Overall the experience was not a 5 or 6 star one and was less than we had expected. Read Less
4 Helpful Votes
Sail Date: August 2018
Several friends had taken this Baltic cruise and raves about it. Chose Silver Spirit because it could dock in downtown St Petersburg (instead of naval marine terminal out of town). Embarking in Stockholm was a breeze, but luggage ... Read More
Several friends had taken this Baltic cruise and raves about it. Chose Silver Spirit because it could dock in downtown St Petersburg (instead of naval marine terminal out of town). Embarking in Stockholm was a breeze, but luggage delivery was strange. Two bags quickly came to cabin, but a hour later two were still missing. Went looking and found both in the hall - one near our cabin, the other several cabins away. No crew doing anything with them. Dining was generally very good. However, almost every time we asked for red wine, we were handed the wine list instead of being offer complimentary house offerings. We did buy premium wines, but left with feeling wait staff was trained to push paid wine over included wines (which were often very good). A cheap touch that mared otherwise fine dining. Aside from the wine thing, the wait staff was terrific. Cabin was excellent, well-appointed, and very comfortable. Butler and cabin attendant were superb. Shore excursions were OK. I think they failed to meet extraordinarily high expectations set by things our friends had said about their trips. Glad to have seen the Hermitage, but found being in there with mobs of people too much. Literally found some rooms so packed it was hard to breathe. I guess that’s they way that place is, but it was a miserable experience. Shore excursion staff not much help - lacked options - to help us change during the cruise. Their knowledge of the excursions seemed to be limited to what was printed in the books we were given. Expected greater knowledge. If we were do this again, might be inclined to arrange shore tours on my own via A&K or some similar outside group. That said - Nadia and Daria in St. Petersburg and Andrei in Tallinn were excellent guides. Disembarking went very smoothly. I realize flipping the ship in a few hours for new passengers is an all-hands-on-deck job, I might suggest allocating a few staff to offer coffee or drinks to passengers sitting in lounges for a couple of hours between the time we had to be out of our cabins and leaving the ship. Would I go again? Not likely to repeat any cruise I’ve taken. Read Less
5 Helpful Votes
Sail Date: July 2018
This was my third and unfortunately last time on the Spirit , Muse or any Silversea ship , that does no longer have a regular restaurant, with nightly changing menus. The stretch and “musification“ of the ship did not please me in ... Read More
This was my third and unfortunately last time on the Spirit , Muse or any Silversea ship , that does no longer have a regular restaurant, with nightly changing menus. The stretch and “musification“ of the ship did not please me in quite a few aspects, mainly concerning the restaurant situation on board. I ran out of dining options on day 3 of the cruise. The ship itself is beautiful on the inside. The facelift of cabins and public spaces pleases the eye and looks elegant. The cabin feels much roomier now, however unfortunately, the ship‘s and especially the cabins aircondition was obviously harmed during the stretch. Not once in 10 days was I able to adjust the temperature. It was either warm and stuffy , or cold like a fridge. Uncomfortably cold ! the control did nothing, most days. I reported it numerous times , it wasn’t fixed. Later learned, I was not the only one. Since the cut and stretch of the ship, aircon was affected and did not work correctly in some or all of the cabins and other parts of the ship. Reason I will not return to the Spirit or any of the new ships is the restaurant situation, or I should precise it, their food offerings. It was downright mediocre, sometimes bad and tasteless, sometimes weird. Not enough choices. Never once really tasty, never once refined and delicious. First night I went to Seishin. It was empty, thus service was attentive and personal. The food was mediocre, the surf and turf ( signature dish ) gross! The rest of the menu was OK, nothing was however worth paying a 40$ cover charge. Second night Indochine. What a surprise. They call it Asian Fusion food. Oh boy. After hearing the explanation, I instantly knew that this is never a good sign and basically translates into „ we do not really know what we were doing - it is not authentic food , we just tried something but you won’t notice it anyway , but it does sound super cool“. It was horrible. During the cruise I tried 4 of the 8 main dishes, only one was OK, not good, nowhere near good authentic and tasty Asian food. The 3 appetizer were equally bad, and the same goes for 1 of the two soups. Yes, you counted right. 3 appetizer, 2 soups ( in large bowls for some strange reasons ) , and about 8 main courses. That was it. And 4 equally uninspired desserts. The menu never changed! So you go once, find out how bad the food is, and you are left with exactly one other choice for a main restaurant, leaving la terrazza, which was never Silversea‘ strong suit , and the hot rock‘ s aside. La Terrazza another let down again by the way, but that was expected, and I did not try Silver Note, so cannot comment. So that left me with Atlantide. Basically the same idea and concept as Indochine. This time it wasn’t pseudo Asian food, instead “Fish or Beef“. Reminds you on airplanes with their beef or chicken question? It wasn’t any better! The menu consisted of 4 fish options and a few meat options, 3 steak and one lamb. This never changed!!! You could pick either meat or fish, add one of their boring and also never changing sauces ( coming straight from the package ) , and you have your main course. Tara ! Fabulous. Well done Silversea. Easy on the logistics , not too difficult for the galley to execute and definitely lower in costs. You threw in a few appetizer, which indeed partly changed once during the cruise, again not enough to choose from and ever so boring on day 6 of your cruise. How could you Silversea ? The former restaurant was a pleasure to dine in, the changing menus wonderful, refined and one could always find something. On this cruise, dining unfortunately was the low light of the day and brought me to Spaccanapoli for dinner. Another lowlight of the ship‘s cuisine, you guessed it dear reader. Service in general was just OK, with some staff being as personal and attentive as I remembered, but many just did their job. Regardless what restaurant or time of the day. This was not how it used to be. Oh and one more word about Spaccanapoli. Two types pizza on the menu. Napoli style and regular style. No appetizer, no dessert for dinner. Two types pizza and staff had no idea, what the difference was. Go figure! So with food being the biggest letdown of the cruise, the routing however was fabulous and the reason to book the cruise in the first place, because we finally went to some ports ,remote and usually not visited by other cruise lines, the weather great, fellow passengers diverse and mostly friendly. Moss as cruise director as good as it gets. Entertainment I cannot comment because I knew from the previous cruises it wasn’t to my liking. So a good book it was instead and that was what I was looking for anyway despite the ports and countries visited. Overall angriest cruise, despite the food and the lackluster service sometimes. Read Less
2 Helpful Votes
Sail Date: July 2018
We are many time Silversea cruisers. This is the largest ship we have sailed with. It is not as intimate as the smaller vessels in the fleet. The staff was very nice, but on the smaller ships, they know your name and you cannot get out of ... Read More
We are many time Silversea cruisers. This is the largest ship we have sailed with. It is not as intimate as the smaller vessels in the fleet. The staff was very nice, but on the smaller ships, they know your name and you cannot get out of a buffet without someone offering to carry your plate to the table. It is hard I expect to keep up with 600 passengers vs. 350. Food for the most part was excellent and our cabin butler and maid were excellent. The downside of this cruise was primarily new, small city ports for the liner and they had not much to offer. Because they are not regular cruise stops, they don't have professional guides. We had 2 nice excursions and one amateurish one. Don't want to pay $129 per person to be bored. My siblings had even worse experiences than we did with several bad excusions. SS needs to send an advance team to new locations to really vet the places. Very good sushi for lunch in the Japanese restaurant. We ate at both paid evening venues, La Dame and Senshi (sp?), and would skip those in the future. La Terraza and the Alantide are fine. Indochine I liked but my wife was not impressed. The Grill is very good. One nice thing about the larger ship... you barely feel the waves. Very smooth. The one thing that was missing was a self serve coffee / cappuccino bar for early risers. They had that on the small ships observation deck. Not on this one. Either get room service or wait till 6.30 to get coffee in the Arts Café. Entertainment: the glee club members have excellent voices, but the shows are way over produced. Too much glitz and dance and very non-stop busy. We preferred the trios and the guitar / piano duos. Read Less
1 Helpful Vote
Sail Date: July 2018
The cruise should have been fabulous: 10 days to areas of Denmark, Sweden, and Finland rarely visited by cruise ships, with expected weather a relief from the heat of a New Jersey summer. Instead, the cruise started off badly, with ... Read More
The cruise should have been fabulous: 10 days to areas of Denmark, Sweden, and Finland rarely visited by cruise ships, with expected weather a relief from the heat of a New Jersey summer. Instead, the cruise started off badly, with problems regarding food service and an excursion, and never quite recovered. Stateroom Let's start with the best part of the cruise: our room and its attendants. Our superior veranda suite was nearly indistinguishable from the suites were used to on our usual cruise line, Regent. Our butler, Rahul, and our cabin attendant Jobie kept the room in tip top shape. Rahul attended to our every need, including our unusual requests for pomegranate juice and other beverages, and even provided me with a tie, since I had forgotten to pack one. Now for the worst: our first excursion, and several bad food experiences in the first two days. These things created a bad impression that was never overcome, even though the cruise improved as we went along. Excursions The highlight of our tour in our first port, Ronne, Bornholm, was supposed to be a ruined castle, and Silversea sent at least 5 buses there. Unfortunately, there was no coordination between the ship and tour provider on one hand, and the Danish parks department on the other hand. As a result, we arrived at the castle at 8:50 am, only to find that the visitors' center (with toilets, gift shop, panoramic view, and an explanation of the site) wouldn't open until 10. The guide pointed to the castle, and we were on our own. No explanation, no place for my wife (for whom the trail was too steep to walk in 85 degree heat) to wait, no bathrooms. At other stops, the guide also failed to guide, and didn't tell us about an interesting museum. Our complaints about the tour to the Silversea excursion desk fell on deaf ears. After Bornholm, the excursions improved, but they were pricey. The best was the second day, to Kalmar, Sweden from Borgholm, Sweden. Good guide, good tour. In Lulea, Sweden, the trip to a UNESCO heritage site, Gammelstad, was nice; but we could have gone there on a bus for $3.50 instead of $89. The Arctic Arts and Culture tour was pricey (nearly $250 per person), long, but interesting. We could have done without time spent making key chains in 2 different places, and lunch at one of th3e museums was meh. In the one place where we took a free shuttle, Sundstrand, the shuttles were overcrowded, and they made some people wait in the heat for the next bus 30 minutes later. Couldn't they get more shuttles when the need became obvious? Overall rating of tours other than the F in Bornholm: B minus for content, C for value. Food Our first dinner on the ship, at The Grill, was pretty bad. It was too hot for us to cook the food ourselves, and the food was over cooked by the kitchen. I'd give the meal a D plus. On our first day, after we returned from Bornholm and had lunch, there were more food goofs. We got hungry in mid-afternoon . The ship has no afternoon tea, which is a big minus for us; so we went to the pizzeria, Spaccanapoli. We said we were hungry, and asked how long the food would take. "10 minutes", we were told. After 25 minutes, we asked what was happening, and were told that a group of 11 people had ordered before us. Why didn't they tell us that when we were told the wait would be 10 minutes, and why didn't they say that the restaurant had ice cream. (We found out about that on the next to last day of the cruise.) We had ordered a pizza margarita and a mushroom pizza. The margarita was awful-bad crust, no flavor. Instead of a mushroom pizza, they brought one covered with ham, which we don't eat. Just awful! Other food disasters included an order that was lost in the kitchen of Indochine, so that our main course arrived 50 minutes after our appetizers. By then, we were too tired to eat it. We had food allergy problems at Silver Note. I'm allergic to chocolate, my wife to strawberries. As listed, the desserts had either chocolate or strawberries. However, the non-chocolate dessert included a beautiful chocolate tower, which they removed for me (creating a very blah dessert). After tasting strawberries in her chocolate (but no strawberries) dessert, my wife inquired about dessert ingredients. She was told "no strawberries", but decided to be cautious. That was a goof thing: 5 minutes later, the waiter rushed to the table to apologize for the fact that the dessert did, indeed, have strawberries. That could have cause a major medical problem. We tried on at least 4 days to speak to the food manager about our food problems. We never connected with him. That's very bad management on the part of Silversea. We shared a private tour with people who were vegans. They will never sail Silversea again, since the ship apparently didn't even know what a vegan was. Inexcusable. Ratings of individual restaurants: Silver note - small portions of slightly odd food, dessert disaster, opening time (8 pm) too late for us. D Spaccanapoli - as noted above, F The Grill at supper - C minus Indochine - We ate there twice. The first time, as noted, an F. The second time, with some friends, a B. The menu is still too limited, with only raw foods or soups too spicy for my wife as appetizer choices. Atlantide - Nice menu, but still limited choices and the menu never changes. Excellent service. A minus. La Terrazza lunch - Standard luxury ship buffet; but it's odd that there's only one choice of pasta on an Italian ship. Very friendly and courteous staff. B La Terrazza dinner - Excellent food, lots of choices. A. La Dame - Small number of choices, but excellent food in a nice atmosphere. Rating is an A; but it's annoying to be charged $60 per person for a meal on a luxury liner, and then to have to sign a bill. More food issues - Dress code - I don't like having to put on a jacket (sometimes with a tie) for dinner; but it's part of the Silversea culture. New Silversea cruisers need to be aware of the code. Hors d'oeuvres - Uniformly the worst I've ever encountered. Tiny and a bit odd, especially in the Arts Cafe. (One shrimp with gloppy sauce in a mason jar? Weird!) Certainly not enough to hold one until the late Silversea dinner hour, which is a big problem for us. The biggie: late meal times, no afternoon tea, impossibly late show times. We normally eat at or before 6 pm, so even the 6:30 dinner time on Regent is a problem for us. The problem is solved by having some fruit, tea, and sweets at afternoon tea. Still, 6:30 dinners mean 9:30 show times, which is late for us. We make it to the shows on Regent about half the time. On Silversea, early dinner is at 7, show time at 10, and there's no afternoon tea. We found ourselves trying to have an afternoon snack, so we wouldn't be overly hungry by 7 (or worse, by opening time of 8 pm for Silver Note). That was difficult, (especially since we didn't know Spaccanapoli had ice cream). Pizza at Spaccanapoli was a disaster, Room service took more than 30 minutes. The grill closed at 3:30, usually before we were hungry. (The one time we sneaked it at 3:25, the food was excellent). The only thing that worked for us was making cheese sandwiches from the breakfast buffet, then eating them when we got hungry at 4 or 5 pm. Not exactly a luxury experience! Entertainment We were only up late enough to try one 10 pm show. That was in the Panorama Lounge instead of the main showroom; and we couldn't get a seat in the room. Bad! There were three 6:30 shows, a time which pushed supper to later than the too-late-for us 7 pm dinner time.. The two opera singers were terrific, the individual singer so-so, and we had no interest in a blues and soul show. Just singers, late shows, no dancers or guest entertainers, no local entertainers even when we left ports at a late hour. Pretty lame. Grade: incomplete, since the 10 pm show time made us miss most shows. The ship The ship was shiny and new, as it should have been two months after the "big stretch." Public spaces were generally good, except for the overly small and unattractive show lounge. Our basic problems were with design, particularly with spaces too small for an increased number of passengers. The gym was small and cramped. Seishin (which we didn't try) and La Dame were too small. The laundry rooms had only one small washer and dryer each, and no place to sit down. Someone thought it was a good idea to have all public spaces in the aft part of the ship, which has pluses (no stateroom over most of the lounges) and minuses (vibration in each restaurant or lounge, no aft cabins.) The strangest thing is having the grill on the 9th deck and the buffet restaurant on the 7th. That means that one can't have a lunch partly from the grill, partly from the buffet, as we've often done on at least five different cruise lines. Strange! Overall grade for the ship: B. Itineraries We chose the ship because of the terrific itinerary, and the ship mostly delivered on the itinerary. If we come back to Silversea, it would be because the line has more interesting itineraries than other luxury lines. Conclusion Our whole experience on this cruise was less than the sum of its parts. Somehow we never adjusted to the meal hours, the late activities, the lack of a good (but light) afternoon snack, the failure of management to respond to our problems, and the early excursion times in most ports. Silversea is probably great for most people; but it was not a good fit for us. Read Less
4 Helpful Votes
Sail Date: July 2018
Prefer luxury cruises that are all inclusive.... but...this was a partial inclusive as shore excursions were not included and this ship and the service were not on par with our cruises on Regent Seven Seas. The embarkation started off ... Read More
Prefer luxury cruises that are all inclusive.... but...this was a partial inclusive as shore excursions were not included and this ship and the service were not on par with our cruises on Regent Seven Seas. The embarkation started off very well and the champagne greeting was lovely. Dinner however began the downhill slope. The maitre' d appeared annoyed. The wait staff were impatient and not particularly interested in being friendly or chatty with the guests. The food was fine but not spectacular. Complimentary wine was very nice. Our room, although on the lowest level, was very nice other than the worn out look of the hallway leading to our door. Otherwise no complaints on room. Shore excursions were pricey and no super informative...but, honestly not much to do in these small, cute, quaint Norwegian towns. Our first excursion was on the Rama Railway which began very poorly as our group did not seem to have seats on the train and ended up being shuffled around carriages by a surly train conductor. Communication was poor considering that we were not to stay on the train to the final stop but since our group ended up split apart on separate carriages it was amazing we didn't lose folk! The language barrier was an issue everywhere. The excursions, the wait staff, and the bar staff (who had no idea what a 'blended' margarita was or what 'extra olives' in a martini meant ). Conclusion... this will be our last Silversea cruise. Read Less
4 Helpful Votes
Sail Date: May 2018
After 3 consecutive cruises on Regent, I was recommended Silversea because it was good and very smoking friendly. It really is very smoking friendly. The booking was a breeze with Mr Andrew Ironstone making my life easy. Best ever. ... Read More
After 3 consecutive cruises on Regent, I was recommended Silversea because it was good and very smoking friendly. It really is very smoking friendly. The booking was a breeze with Mr Andrew Ironstone making my life easy. Best ever. The ship is OK, I especially like the architecture having all the cabins in the front and venues in the back of the ship. It is very smart and makes the cabins very quiet. It was the quietest cabin I ever had in a cruise. The cabin was OK with good size and a nice bathroom. Nothing special. The butler service was poor. The entertainment was very limited. The bar staff was great but you could not find the beverages you like in all bars. Some had a very limited selections. The thing I liked the most were the napkins. They come in a roll like toilet paper but the texture is like linen and they are indestructible, very impressing and nice. The food was disgusting, a great deception after cruising with Regent which has great food. We tried the two Asian restaurants and it was really disgusting. The main restaurant has the same menu every night and the food is average, no fixed menu on the left and new dishes on the right of the menu every night, always the same food. We talked to our new cruise friends who tried other options and they told us it was the same bad quality, not worth the effort or the money. Breakfast had a reasonable selection but the service was horrible. It was like watching the 3 stooges. Lots of waiters running in every direction but none stopping to ask me what I wanted to drink. There is an option called Arts Cafe but the ice machine was broken, or that is the excuse and to get a glass of water can take up to 15 minutes. The best thing on breakfast are hand washing machines which are really cool. Lunch is the worst ever. The restaurant closes at 13:30 and you are left with the pool bar which serves horrible food. The hot dog which I thought was a safe option, takes like 30 minutes and is terrible. You can always order pizza which is faster than the hot dog. Are we paying 2000 a night to eat junk food? The dress code is very strict. Some old people wanted to use the smoking they bought for their granddaughter wedding. They had 2 formal nights, 2 casual nights and the rest was informal which is formal without a tie. If you don't follow, "No food for you tonight". It was really disgusting seeing a handicapped man wearing a vest, being sent back to get a jacket in order to be fed. Most of the ports were excellent and we had lunch on shore which satisfied our needs and left us ready for a light fare for diner. Average great lunch on the ports of $150 / person. There were no sea days but some ports had all aboard at 11:30 am or 13:30 pm which left no time for lunch putting us to the punishment of having lunch on board. The best part about the food was that being so bad, we did not gain any weight at all. Final question: would I go back? I don't want to close the door and if they had a great itinerary like the one we cruised, maybe. Read Less
9 Helpful Votes
Sail Date: February 2018
We've always thoroughly enjoyed our silversea cruises unfortunately not this time . From the moment we stepped onto the ship in Mahe the atmosphere felt different . Reception staff not friendly customer service sadly lacking ... Read More
We've always thoroughly enjoyed our silversea cruises unfortunately not this time . From the moment we stepped onto the ship in Mahe the atmosphere felt different . Reception staff not friendly customer service sadly lacking particularly from 2 people one male and one female who showed no interest at all in any query we made . In my mind first impressions are the most important and they certainly let the company down . Staff attitude in some areas was apathetic gave the impression they did not want to serve us , Service poor in lots of areas particularly Stars where after the food had been served the bar staff were nowhere to be seen . Face recognition sadly lacking this is something that Silverseas has excelled in there was a handful of staff that rembered us mainly because we'd sailed with them before . I have to say most of the staff were friendly and helpful unfortunately you need a few bad staff to lower the ships reputation . The food was very good with a nice choice on the menus . Very disappointing to have only one cooking demonstration . No tasting or drink offered . The Chef had nobody in attendance they all cleared off and he was left with difficulty using the cooker and no Salt and Pepper !!!! Most unimpressive . Entertainment was good We really enjoyed the singer in Stars Claudette had a good voice too . We were made aware countless times the ship was going into dry dock in March . That is no interest to us we spent a lot of money on this cruise and we expected full silversea service which was lacking in lots of ares . We had our photo taken at the Venetian society as we'd achieved 100 days which entitled us to free laundry !!! This photo was taken with the captain . We did not receive a copy of this photo until disembarkation day Adam sorted it out . Once again the reception were most unhelpful and the female hostess should have followed up who had their photo taken that night and dealt with it accordingly . I'm sorry to say that was the nature of most of the cruise . On the plus side we really enjoyed the Indian dancers and the Italian tenor not to mention Claudette and the singer in Stars .Suite was a bit tired mini bar well stocked . Free laundry was great . Butler and Room attendant helpful and pleasant . Pool area was very busy not enough sun beds put out and occupancy rules not adhered to . The Boutique was closed a lot of the time . Delightful girl working there . The merchandise needs addressing it's dowdy and old fashioned and more costume jewlellery should be available Read Less
4 Helpful Votes
Sail Date: January 2018
By comparison with 4.5 company such as Oceania and 4 star cruise company such as Princess or Holland, we do not consider silversea as a 5 Star cruising for the following reasons; - at least 50% of the staff are not easy to approach, ... Read More
By comparison with 4.5 company such as Oceania and 4 star cruise company such as Princess or Holland, we do not consider silversea as a 5 Star cruising for the following reasons; - at least 50% of the staff are not easy to approach, they are not smiling and it looks like we disturb them - the butler of our room was not proactive and the few request we made got poor reception - a lot of small details were not addressed properly: the public restrooms around the pool were dirty and hand soap as well as hand towels were missing, around 3 o’clock in the afternoon no towels were available around the pool, some of the cushion of chairs around nd the pool were dirty - the quality of food at the restaurant on deck4 was inconsistent at lunch as well as dinner time; it was very far from the quality of the meals served by Oceania and even by Princess - except for the speciality restaurant such as the Italian and the French relais&châteaux restaurant ( but we have to pay an additional 60$us for this one) where the meal were very tasty, the other restaurants meals suffer lack of nice presentation and or lack of flavors especially the fish and sea food plates that tasted barely nothing - unlike all other cruise lines that we experimented, there was no special of the day breakfast offered at breakfast time: the breakfast menu was always the same and was identical at the in room service Read Less
2 Helpful Votes
Sail Date: December 2017
It WAS going to Madagascar, but plague broke out there. They didn't compromise, we didnt for instance, call in at Zanzibar as last minute port space apparently unavailable. Just awful port of call at Mozambigue (an island, desperately ... Read More
It WAS going to Madagascar, but plague broke out there. They didn't compromise, we didnt for instance, call in at Zanzibar as last minute port space apparently unavailable. Just awful port of call at Mozambigue (an island, desperately poor) and 5 sea days, ugh!!! luckily calm seas... nothing to do all day. OK for those lounging x pool but hardly any activities and those there were, very uninteresting. One of the entertainers put on CRAFT, certainly the ship didn't bother unless he had. Days at sea extremely boring. A XMAS/New Year cruise. Hardly ANY decorations and the Xmas day fare was shocking, totally inappropriate. No turkey roast, no gravy, no Xmas pudding. A horrid, horrid menu. NYE not much better. There was a big gap between finishing dinner and when the festivities started around the pool, just sat and looked at each other. A dessert spread laid out, not really interesting. No flowers on tables in dining rooms (told, Xmas decorations took up all the room, WHAT decorations were those?!!) nor attempts to Christmasise the atmosphere, sad. Worst Season on a ship ever. Some years ago, SUN Princess whopped up its Xmas cruise, decs. at all cabin doors, everywhere else, dining tables, adorning steps down to foyer, wonderful NYE's celebrations with champers pyramid, carols, great Xmas music, etc. etc. Went to so much trouble. Hand hygiene NOT attended to, a few hand squirt machines at dining entries, but no attempt to ensure passengers used them. One lecturer who stuck to his boring subjects with heavy Germanic accent, hard to discern. Didn't attend any lectures in consequence... Horrid DARK chocolates in cabin at night. Naturally shore excursions pricey but overall quite good. My butler and cabin girl were good and got what I asked for without hesitation. Other passengers weren't so lucky, complaining bitterly about their cabin staff... LOVED 3 nights Seychelles prior embarkation, helped bond with other passengers and lovely location. Read Less
4 Helpful Votes
Sail Date: November 2017
My second cruise with silversea. I found the silver shadow far more engaging. My first day onboard was a put off in that I didn't find it either welcoming or friendly. As it's only a 4 day stint I have a gut feeling that many of ... Read More
My second cruise with silversea. I found the silver shadow far more engaging. My first day onboard was a put off in that I didn't find it either welcoming or friendly. As it's only a 4 day stint I have a gut feeling that many of the staff took the foot of the peddle. Other than the cabin staff and waiter in the section of The main restaurant I ate in every day the word that best describes most I encountered was disinterested. The experience on silver shadow prompted this short journey as it was absolutely fantastic. I had no hesitation booking 2 further cruises with them next year, however if not for the fact that I am committed to flights for both journeys I would think again. The inconsistency in service levels between both ships indicated that some of the service personnel on this vessel choose to take a little downtime. Cabin and food excellent, linens bathroom superb. Glad it is undergoing a makeover public areas are a bit tired Read Less
Sail Date: October 2017
My last voyage in Silver Winds was eccelent. But in this y had a desilution. Too much difference in all the services. Very good the cabin but a great difference in food specialist in the Terrace my favorite restaurant. A few change of ... Read More
My last voyage in Silver Winds was eccelent. But in this y had a desilution. Too much difference in all the services. Very good the cabin but a great difference in food specialist in the Terrace my favorite restaurant. A few change of dishes always the same. In the grill is imposible take lunch. Horrible. The higienic paper very low quality. The bread low quality and humedity, so always y must required to be toast, the only way for eat it. Very good all the bars. Very good yours hostess. The thatre was a low perfomance. Always the same. Y hope found a better erxpereance in another trip.Sorry of my poor englesh. Y hope to do another voyage with your company perhaps in a small ship an reverse this no agradable experience. Very good atención of Roca tours an Mr. Decimo. My best regards for all of you. Raul Rosental Read Less
Sail Date: October 2017
We had a fabulous experience in virtually every way two years ago on the Silver Wind so we were really looking forward to another cruise with Silversea. We chose this trip because of it's itinerary, but little did we expect that the ... Read More
We had a fabulous experience in virtually every way two years ago on the Silver Wind so we were really looking forward to another cruise with Silversea. We chose this trip because of it's itinerary, but little did we expect that the excursions would be led by such poor guides and leaving us with a very unsatisfied feeling about the cost vs value received . Realistically, the rest of the cruise could have been perfect but with excursions being so poor and also VERY expensive, it is hard to come away with a good feeling about the TOTAL experience. In fairness: the food was excellent, the ship offered an outstanding sommelier program which was truly a highlight (and FREE), excellent guest speaker from Columbia University, our butlers were fantastic and totally on the ball, the wines served on the cruise were very interesting, often regional according to port and well thought out, dinner at La Dame was amazing and even for a non-sushi lover-the food at Senshei was excellent, entertainment was very good most nights but not as frequent as it could have been in my view, bar service and restaurant was top notch and very accomodating. One last item-the ship is very dated decor wise but we were told it is going to be retrofitted next year. Read Less
2 Helpful Votes
Sail Date: August 2017
Chose for the ports. There were no port lectures. No childrns activities Entertainment was poor especially the post show panorama lounge. Felt like the cruise line wanted us to go to bed, did private tours and no admissions were ... Read More
Chose for the ports. There were no port lectures. No childrns activities Entertainment was poor especially the post show panorama lounge. Felt like the cruise line wanted us to go to bed, did private tours and no admissions were included in the tour which I felt like being nickel and dime'd. La terrazza service lacking and tables dirty for breakfast. Always had to wait for outside table. Dining room was excellent. Need more simple grilled fish and Greek salad on a Greek cruise. All seafood had too many heavy sauces. The pouring wines were essentially undrinkable. Constantly having to ask for alternatives or order a bottle. Pool lunch menu and options were lacking and food service ends to early. Could not even get some ice cream on the pool deck in late afternoon Spa did not honor appointments that were confirmed on more than one occasion My cabin but,er was phenomenal and provided the best service on the ship Read Less
1 Helpful Vote
Sail Date: August 2017
This was our fifth cruise with Silversea. Ports were excellent and dates worked for us. Thought the food was average, dinner service was ok. Suite (848) was not good because of a constant vibration in the wall whenever the ship was ... Read More
This was our fifth cruise with Silversea. Ports were excellent and dates worked for us. Thought the food was average, dinner service was ok. Suite (848) was not good because of a constant vibration in the wall whenever the ship was underway. Something wrong when the wall is vibrating all the way up on the 8th deck. Makes you wonder about the engines/props. Could not read in bed because the headboard was vibrating so bad. Sleep was interrupted if the pillow moved next to the headboard. The ship (Silver Spirit) seemed different from other cruise ships we have been on. We would have a lot of questions before booking on the Spirit in the future. The excursions and (especially) the guides were very very good. The smaller ports appealed to us and we were very happy with the Virtuoso tour of Kotor. One of the best excursions we have had with Silversea. The outdoor grills were very good but the restaurant food was average. The buffet was good and the lunch service was quite good. Deck service was excellent. Room service was excellent and the housekeeping was excellent. The Silversea connection with the Bauer Palazzo in Venice (2 nights prior to embarkation) was outstanding. A terrific hotel experience. Read Less
2 Helpful Votes
Sail Date: August 2017
We cruised on Silversea's Spirit from Barcelona to Rome, August 8, 2017 for 9 days. We chose Silversea's because of their sterling reputation for service and they did not let us down, and I commend the Silverseas staff who ... Read More
We cruised on Silversea's Spirit from Barcelona to Rome, August 8, 2017 for 9 days. We chose Silversea's because of their sterling reputation for service and they did not let us down, and I commend the Silverseas staff who are professional, warm and engaging. They get to know their guest's quickly -however there were other areas that disappointed us greatly. The ship itself was in good to average shape but starting to show some wear and tear and in need of a re freshening. Our veranda cabin was a nice size and comfortable BUT the restroom had a horrible smell that pretty much ruined our cruise from day one. The staff (both housekeeping and engineering) worked diligently to try and find the cause and correct it, but unfortunately they were never able to. I immediately brought this odor issue to the attention of our butler, his supervisor, engineering, the head of housekeeping and guest relations. I honestly believe it was an embarrassment to them and it should be. We were never offered another cabin or any kind of compensation, which I thought was surprising and disappointing. The service at the dining venues was excellent, the food was good, but I felt like the hours of operation of the restaurants were too rigid. I was also disappointed that for the evening meal there was no type of buffet option like on Seabourn or Oceania. In all fairness they offer room service 24 hours, but that is not what I was looking for. I was not very impressed with the excursions. Most of them tended to be longer than necessary and not much in the way of enrichment. Of the 5 excursions we did, only 2 were truly enjoyable and fun. Next time I cruise it will probably be with Seabourn. Read Less
7 Helpful Votes
Sail Date: July 2017
Everything I read indicated this was the Best, for starters, the food was not as good as Carnival Cruise line, Expected much better quality for the cost of the Cruise. WIFI was free for only 1 hour total the entire cruise. Speciality ... Read More
Everything I read indicated this was the Best, for starters, the food was not as good as Carnival Cruise line, Expected much better quality for the cost of the Cruise. WIFI was free for only 1 hour total the entire cruise. Speciality Dinning was inpossible to get, even when the dinning rooms were half empty (we checked, looked in at all hours listed). Tried to book reservations on line months prior to cruise, was only able to get standby for Seishin restaurant, on nite we dined there the restaurant was not even half full, we stayed till 9:45 pm. Food was very good at the Seishin. La Terrazza restaurant was the best, again you need reservations, when denied, restaurant is not full, what's up with this? Length of time at the best ports was too short, if you take excursions, you miss the old town areas. Cabin was Great, always clean, wait staff the best, drinks were fast in comming and very good. Embarkation and disembarkation was smooth, water taxis in Venice, if scheduled on ship is twice as much as what is charge if you walk up to the Taxis stand. Enterainment was average, Ship was very clean and easy to get around, with only 500 guest it is very social. Not the bang for the Bucks I expected, so said many of the guest we met on the cruise. Read Less
7 Helpful Votes
Sail Date: July 2017
This was our third cruise in as many years on Silversea, and our first time on the Silver Spirit. Our two previous Silversea experiences were on smaller ships, where we were delighted by high level of service at every turn. On those two ... Read More
This was our third cruise in as many years on Silversea, and our first time on the Silver Spirit. Our two previous Silversea experiences were on smaller ships, where we were delighted by high level of service at every turn. On those two cruises, we felt like the staff read our minds, anticipating and meeting our needs before we asked. We couldn’t imagine a better experience on a cruise ship. With the exception of multiple service problems, our third cruise met our basic expectations. The Silver Spirit appeared to be in fine shape, well maintained, and clean. We were pleased with the selection and availability of food and beverages throughout the ship. We made restaurant reservations on line as soon as booking opened, and all were honored on board the ship. Our favorite restaurant for dinner was La Terrazza, where we always had very good food and service. The itinerary – Lisbon to Venice, with stops in Portimao, Cadiz, Malaga, Cartagena, Trapani, Malta, and Corfu -- was interesting, with plenty to do and see. The only suggestion we would make would be to extend the in-port times in Trapani and Malta, which were too short. We walked around most of the ports on our own, which was extremely easy to do, and hired a driver in Trapani because we needed help squeezing everything we wanted to see into the six hours we were docked. We did not take any Silversea tours. We were astonished by the weird service problems on board, some of which we are still laughing about (after all, it was vacation!), and some of which are inexcusable for a luxury experience. For example, on our two previous Silversea cruises, we were welcomed aboard by smiling staff members and waiters offering glasses of Prosecco. This time, not a single staff member smiled at us or welcomed us on board; we had to ask a glum waiter, standing in a corner near reception and holding a tray of glasses of sparkling wine, if we might have one. The waiter did not respond, so we took glasses to drink while waiting in line at the reception desk. No one came around to collect empty glasses. After we handed over our credit card and had our pictures taken by another glum uncommunicative staff member, we headed to the main dining room, weighed down by hand luggage, to have lunch while we waited for our rooms to be available. Upon arrival at the main dining room, the person at the podium, without smiling or greeting us, simply said, Wouldn’t you be happier at the buffet? We said no, we preferred to eat in the main dining room. The person reluctantly directed a waiter to seat us, but stopped the fourth person in our party, who was wearing a fedora, telling him hats were not allowed in the dining room. Our friend said he understood and he would remove his hat as soon as he put down his hand luggage. The person at the service station glared at him and told him to put his luggage down immediately and remove his hat if he wanted to eat. It was an extraordinary start to the cruise, leaving us to wonder if we were on the right ship or if something terrible happened before we boarded. Unfortunately, the indifferent dining room service continued throughout the cruise. Each time we entered the main dining room for breakfast or lunch, a person at the podium attempted to direct us to the buffet and seated us only after we insisted we wanted to eat in the dining room. We began to feel that eating breakfast and lunch in the dining room was a tremendous imposition on the staff. Service was painfully slow and uneven; sometimes we’d be offered breakfast pastries or bread, sometimes not. Sometimes butter, salt, and pepper would appear on the table; sometimes not. Perhaps this explains why there were so few passengers in the dining room at breakfast and lunch. On three occasions, we were served coffee in cups and water in glasses with obvious lipstick marks. The cups and glasses were replaced immediately when we pointed out the problem, but those cups and glasses should never have reached the table. (Lipstick marks seemed to be a problem for housekeeping, too. When our room was available, we noticed obvious lipstick marks on the pillowcases as soon as we entered and asked to have the linen changed.) Several waiters in the dining room had problems speaking and understanding English. Typically, we had to repeat our order two or three times while pointing to the item in the menu, before the waiters appeared to understand. Even then, we were served things we hadn’t ordered and not served things we had ordered. Waiters also argued with us. One morning, when we ordered a bagel with cream cheese at breakfast, which we had successfully ordered the previous morning, the waiter insisted a bagel with cream cheese had never been available on the ship and but that we could order a bagel with cream cheese and smoked salmon. One evening, when I told a waiter that there was no cheese in the Caesar salad I ordered, the waiter picked up my fork from my plate and dug through the salad insisting I must have overlooked cheese at the bottom of the salad. To Silversea's credit, after we reported the problems to management, we noticed improvement in the dining room service. While I hope our third Silversea experience was just a one-off thing, perhaps some combination of over-worked staff, poorly trained staff, customer-facing staff with poor English skills, and the phase of the moon, it’s often the little things that form long-lasting memories. If we take a fourth Silversea cruise, it will be on one of the smaller ships. Read Less
1 Helpful Vote
Sail Date: June 2017
Cruised on Spirit in 2013 and it was wonderful. What a shame it has sunk so low. Meals bland and cold: menus had little variety. The breakfast and lunch buffets were almost the same daily. The Italian restaurant had very little ... Read More
Cruised on Spirit in 2013 and it was wonderful. What a shame it has sunk so low. Meals bland and cold: menus had little variety. The breakfast and lunch buffets were almost the same daily. The Italian restaurant had very little changes to its menu. There were none of the special Italian desserts that we had loved so much previously. The main dining room dessert menu did not change during our cruise. The cabins are shabby and worn. Our bed had a deep depression per person. The TV reception and audio were pathetic. Staff were lovely and did their best. Dining area waiters were willing but seemed to lack coordination from management. Some at the reception desk had poor English skills. Half way through our cruise another hundred plus passengers joined the cruise. Obviously paying less than the full cruise, there were some very rude people among them. A highlight positively was the opera evenings with singers from LaScala Milan. Read Less
4 Helpful Votes
Sail Date: June 2017
We just returned from a 12 night cruise on the silver spirit.....we were so disappointed in the service we remembered from 3 years ago. We sitting down for breakfast we would request 2 orange juice, 2 waters and 2 black coffees.......in ... Read More
We just returned from a 12 night cruise on the silver spirit.....we were so disappointed in the service we remembered from 3 years ago. We sitting down for breakfast we would request 2 orange juice, 2 waters and 2 black coffees.......in all 11 days of eating breakfast we were never able to get all three without having to continually ask again and again, We mentioned this to the maitre d and he wrote it down in his little book.......the evening that put us over the edge was the next to the last night....we went to dinner at 8.....had wine and ordered off he regular menu.....when nothing arrived after one hour, I went to the maitre d and very quickly our appetizers arrived....cold....then the soup.....cold". At that point we had been sitting for nearly 90 minutes,....we did something we have NEVER done......we walked out and went to the hotel manager. He asked why we had never complained before and was flabbergasted and said we would hear from him (never did) and did offer us room service. That same afternoon we had gone to afternoon Tea..we were seated by the hostess, sat for 20 minutes, before WEnhadmto request a pot of tea.....none of this is acceptable at this level of cruising. Our last meal was fine,ordered coffee and desert.....desert was finished and we never received our coffee.....we walked out and the waiter came running after us telling us he would have it sent to the room!!!! We have been very fortunate and have traveled on every cruise line except Crystal,........this was, by far, the worst service we have ever experienced...I would tell anyone thinking of cruising with Silver Seas to rethink your decision! As additional note, embarkation should have warned us of things to come. At airport ,there was no porter to help us with our luggage till we got into terminal, at which time they said why didn't we let their guys do it, and we asked,what guys! On arrival at ship ,we had no help finding luggage off bus, then no one was there to assist us or even elderly cruisers up the gangplank,which went from dock to 5th deck..some people, like us, carried substantial hand luggage. Interestingly, they were there on debarking to help us down. Read Less
6 Helpful Votes
Sail Date: June 2017
Friends had traveled with Silversea and we knew of its good reputation. What attracted us, though, was a wonderful Lisbon-Rouen itinerary. We do not plan to return to Silversea due to spotty service. Examples: A change in Lisbon port was ... Read More
Friends had traveled with Silversea and we knew of its good reputation. What attracted us, though, was a wonderful Lisbon-Rouen itinerary. We do not plan to return to Silversea due to spotty service. Examples: A change in Lisbon port was not communicated to passengers, who had to "dash" by taxi from the north port to the south port, without a prompt written apology or the gesture of a shipboard credit. There were logistical snafus at other times, especially at disembarkation, and some of the tours were in larger groups than we typically experience on luxury lines. In the food realm, it could be good or poor. One evening at La Terrazza, our party of four was seated at 7:30 pm, received main courses after 9 pm, and our dessert order had not been taken at 10:30 pm. Another evening, I received the wrong entree. At a lunch, I got my salad but my husband did not get his. In our experience, the service does not compare to Regent, SeaDeam Yacht Club, Windstar, or Azamara. (Our butler and steward were, however, wonderful.) It wasn't all bad: We met some wonderful people and enjoyed the ports. But while the Italian line touts its “comfortable, warm and welcoming environment,” we think Silversea consistently delivered on just one out of three: The ship and cabin are well-appointed and comfortable. Beware: Silversea automatically includes an eleven-euro charge per person for the family charity, Maruzza. If you don’t notice or don’t take the time to complain on disembarkation day, you make an unauthorized “gift.” This is not the sign of a customer-centric line. Read Less
7 Helpful Votes
Sail Date: April 2017
Breakfast and lunch selections were no different than what's served on Royal Caribbean--which is one fifth of the price of a Silversea cruise: way too much quantity and not enough quality. Dinner is outstanding, but not in the same ... Read More
Breakfast and lunch selections were no different than what's served on Royal Caribbean--which is one fifth of the price of a Silversea cruise: way too much quantity and not enough quality. Dinner is outstanding, but not in the same league as the food served on Oceania, Seabourn and Regent. The first two cruise lines we have experienced personally; many Silversea passengers told us about the superior food onboard Regent. The Silversea chef has done outstanding work with an obviously limited budget. This should not be the case given the cost for this cruise. Tuna, lobster, giant prawns, steaks and lamb chops should be offered on a regular basis. It's painfully obvious that Silversea is trying to save money, and only serve these items on request, or in the specialty restaurants where the portions (except for the Grill) are embarrassingly small, or where they are part of an appetizer. More wines should be made available for each meal: not just one red and one white. Yes, others are available on request, but that shouldn't be required. They should be offered. I did enjoy tea time but it is nothing like Oceania's. They make 5-8 truly creative and delicious full size desserts every day n Oceania. Same for dinner: only two desserts are offered for dessert on Silversea: that's way too few. Bread is average, never served warm and the same in every dining venue. Instead of the fancy china and pompous service in the speciality restaurants, how about better food? It's insulting and you're not fooling anyone. Coffee could be better. You need to have filtered coffee available. Adding water to an expresso for an "Americano" tastes horrible. Also, The milk in the cappuccino was not frothed as it should have been. Sushi did not look appetizing. The water needs to be wiped away from the fish as it defrosts. The rolls in the sushi restaurant appear to be primarily rice--and that's what many diners told us: if sushi is too expensive, then don't offer it; but don't be cheap about it--not at the prices we pay for the cruise. The sushi on Oceania and Nobu on Crystal was far superior. Internet: in this day and age the internet speed offered--even the "high speed"--was not acceptable. The internet on Royal Caribbean is faster than at my home! Why not on a premier cruise line like Silversea? Service is outstanding and is superior to the competition. We aren't retired like most guests, but we do eat the finest food available in New York City on a regular basis and expected the same on Silversea. We were disappointed. We still had a great time. As I mentioned previously, all the staff are superb--and that counts for a great deal. We are not in any way angry or bitter; but we won't be taking another Silversea cruise in the future. Frankly, Oceania, Seabourn (and from what many passengers told us) Regent all have a better product. I realize most of the focus of my comments are on food. First off, it is a major part of cruising. Secondly, its tangible. Are you offering cheap pork chops, or expensive lamb chops; cheap Atlantic salmon or expensive Japanese tuna? As for other aspects of the cruise: expeditions, entertainment, room size and amenities, and so forth, we haven't found many differences among the top cruise lines. Better and more recent movies in room would have been nice in case there were rainy days etc. The indoor ping pong table was great. Same for complimentary laundry on each floor. Outstanding! The gym was similar to many other cruise lines. Casino staff were great. Trivia was also great. Didn't do much onboard shopping--can't comment. Excursions, tendering, on and off boarding: no complaints. Read Less
Silver Spirit Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 5.0 3.9
Entertainment 4.0 3.5
Public Rooms 5.0 4.3
Fitness Recreation 4.0 3.5
Family 2.0 3.5
Shore Excursion 4.0 3.7
Enrichment 4.0 3.5
Service 5.0 4.3
Value For Money 5.0 3.7
Rates N/A 4.0

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