3 Silversea Silver Shadow Gourmet Food Cruise Reviews

The shore excursions are a rip off, we did a fishing trip where we never had a chance to even touch a fishing pole. Because they put 6 of us on a tiny boat and pulled names who ever got to go first fished until they caught a salmon. ... Read More
The shore excursions are a rip off, we did a fishing trip where we never had a chance to even touch a fishing pole. Because they put 6 of us on a tiny boat and pulled names who ever got to go first fished until they caught a salmon. Problem was only two people got a chance to fish they caught a on of other fish just not salmon. So 4 of us never were able to fish. Which it cost $290 a person for this Salmon fishing excursion. It took 4 days on the cruise to get them to get back to us and they only refunded half of our money for two adults. It didn't end there I received the worst massage at their spa I had to tell the woman 7 times to please not use so much pressure, there was an obvious lack of training. Also if you do not make reservations in the restraunts prior to the trip you will not get into the during the trip you have to eat at their open seating restraunt, every night. All the pre requests were not met. Other than house keeping and butler staff the cruise was horrible. I would never recommend Silverseas. They try and sell you stuff non stop. We are used to luxury hotels and the conditions were far from it. The first four days the water in the shower and tub smelled like waste water, it was putrid. I filled the bath and the water was brown... Not work $9900 for two people. The food is pretty much the same in all the restraunt severe night just slight changes. The quality was very poor, the wait staff I will say is very good. Read Less
Sail Date August 2016
Just returned from a Silversea Shadow cruise from Seward to Vancouver. Silversea is a luxury cruise line and I was so impressed with all aspects of the cruise. I loved the size of the ship. This particular ship holds only 392 ... Read More
Just returned from a Silversea Shadow cruise from Seward to Vancouver. Silversea is a luxury cruise line and I was so impressed with all aspects of the cruise. I loved the size of the ship. This particular ship holds only 392 passengers, so we felt very special on the cruise. The people who work for Silversea obviously love their jobs, as they have worked for the cruise line for many years. We were treated royally by all members of the staff. We have a Veranda suite and it was lovely. The food was terrific and we enjoyed eating in all the restaurants throughout the week. Silversea is an all-inclusive cruise company and we paid one price for the cruise, port fees, all food, all alcoholic beverages, and all gratuities. There were no surprises at the end of our cruise. If you are looking for the perfect cruise to Alaska, look no further. Read Less
Sail Date June 2016
Itinerary and the reputation of SilverSea were our reasons for choosing this cruise. The itinerary was all we hoped for; the older ship and its management less so, based on flooded cabins. Embarkation in Hong Kong and debarkation in ... Read More
Itinerary and the reputation of SilverSea were our reasons for choosing this cruise. The itinerary was all we hoped for; the older ship and its management less so, based on flooded cabins. Embarkation in Hong Kong and debarkation in Tokyo were handled very well: easy, lots of direction and help, punctual. Our suite was sizable, with a walk-in closet that was very welcome. Staff service at all venues, and our butler, were outstanding. The food was good, though not as good as Oceania. Entertainment was good, but limited; the cruise director did double duty as a singer/comedian, and was actually not bad. One good lecturer, one mediocre. We noticed immediately, however, that the ship was in need of work: e.g., the deck railings were in serious need of varnish. Later we learned this ship is due to be "retired" next year, which may explain possible deferred maintenance. The problem arose on day 10 of the 16 day cruise, when we encountered high winds and heavy seas. That can happen. But this older ship was simply not "ship shape." Dozens of staterooms--our deck 5 starboard was the worst hit--were flooded by wind-swept rain and ocean spray that leaked through the veranda door seals, soaking the carpets (and some clothing and under-bed suitcases). That continued for at least 12 hours, with no solution offered to stop the leaks and no official communications from the captain. Inconceivably, very little, and nothing effective, was done over the remaining five days of the cruise as the soaked cabins became uninhabitable from the smell alone. We were offered downgraded accommodations (no balcony), but had to insist on getting some help moving. Even that cabin had a leaking window. No announcements by the captain, no meetings with ship officers, no remedial plans presented and no offers of help. Silversea, after several weeks, finally offered us (but apparently not others), a very modest and restricted credit toward a future cruise, hardly proportionate to the number of days we had no use of our suite. Amazing, and disappointing, for a high-end cruise line. My ratings below are for the first 10 days, before the ship and its crew were tested by stormy weather. For the last week of this cruise, most of these ratings would have been negative. I can only hope those sailing on the Silver Shadow this year enjoy good weather, and that at least the Deck 5 suites have been stripped and refurbished while in port. Read Less
Sail Date April 2016
Silver Shadow Ratings
Category Editor Member
Cabins 5.0 4.2
Dining 5.0 3.9
Entertainment 3.0 3.4
Public Rooms 4.0 4.1
Fitness Recreation 5.0 3.5
Family 2.0 3.5
Shore Excursion 5.0 3.9
Enrichment 4.0 3.7
Service 5.0 4.4
Value For Money 4.0 3.6
Rates 5.0 3.9

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