Photo Credit: windsor08
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1-10 of 12 Alaska Silver Shadow Alaska Cruise Reviews
Review for a Alaska Cruise on Silver Shadow
sukiepine
6-10 Cruises • Age 60s
This cruise was to be a celebration of my husband's retirement and our 36th wedding anniversary. It was a constant worry from the beginning. The SS Covid requirement of a negative test before boarding led us on a scramble around Anchorage the morning of boarding to find a test without the support of the cruise line staff. We knew the requirement but not how difficult and expensive it would be to ...
Read MoreSail Date: June 2022
Review for a Alaska Cruise on Silver Shadow
TarnishedSilver
2-5 Cruises • Age 70s
While the front-facing staff on Silversea are uniformly friendly, it was evident from the start that things were out of sync. the life boat drill that left us sitting for close to an hour because it was started with boarding incomplete. A guide to take us to our life boat station that failed to do so. Menus that were missing pages or for the wrong service. Orders that were unfulfilled or ...
Read MoreSail Date: June 2022
Review for a Alaska Cruise on Silver Shadow
AnnieFaddle
2-5 Cruises • Age 70s
Our cruise started with the check in for the private train from Anchorage to Seward. The train departs from the rail station adjacent to the airport and our bags were quickly taken but then we were left to find our own coffee etc. in the airport until it was time to board the train. The waiting area for Silversea passengers was way too small, nowhere near enough seats for all the cruise passengers ...
Read MoreSail Date: August 2018
Cabin Type: Veranda Suite
Review for a Alaska Cruise on Silver Shadow
Whalestail
First Time Cruiser • Age 70s
There were several factors leading to our disappointment.
First, the ship is showing its age. It is clean but is definitely not what one would expect from a luxury cruise. The style was dated and the appointments, chairs sofas and flooring were well worn.
Second, the front desk customer service was very disappointing. We requested a room upgrade at check in and we were willing to pay ...
Read MoreSail Date: August 2018
Cabin Type: Vista Suite
Review for a Alaska Cruise on Silver Shadow
Cruiser18934
10+ Cruises • Age 50s
This was our second trip to Alaska. Our first was with 3 children on a Celebrity Ship 10 years ago. We thought it would be fun to try a much smaller and luxurious ship with friends. The cost was significantly higher but we thought it would be worth it for the world class service and food and of course the ship itself. We were very very disappointed and I will research a lot more before we go ...
Read MoreSail Date: July 2018
Cabin Type: Veranda Suite
Review for a Transpacific Cruise on Silver Shadow
joy_cruise
10+ Cruises • Age 70s
On our first Silver Sea cruise aboard Silver Shadow on September 7, 2017 (Anchorage to Tokyo), we encountered a plethora of stupid mistakes and errors, starting with the initial booking with the Fort Lauderdale office. Not only did we receive a confirmation booking in someone else’s name which was followed by the sales rep requiring us to produce a doctor’s letter (Fit to Travel) from husband’s ...
Read MoreSail Date: September 2017
Cabin Type: Veranda Suite
Review for a Transatlantic Cruise on Silver Shadow
FengShui@Sea
10+ Cruises • Age 70s
Where to begin??
I chose Silversea because I had always wanted to sail on a smaller ship, and this 17 year old ship only holds 382 passengers. The itinerary was a 14 night sailing from Seward, Alaska to Tokyo, Japan.
Silversea's marketing materials boasts luxurious accommodations, free beverages, and a butler with every suite (all cabins are considered suites). So far so good.... but, in ...
Read MoreSail Date: September 2017
Cabin Type: Veranda Suite
Review for a Alaska Cruise on Silver Shadow
MBSmith
10+ Cruises • Age 50s
We have been on 15 several cruises throughout the years. For what we paid, we thought the cabins, food and service would be over the top! Not even close, it could have been just a typical large ship cruise liner where you pay a third of the price.
When you complain to a manager, they listen to you politely, make excuses and then do nothing.
Internet was terrible. Upgrade the equipment. ...
Read MoreSail Date: June 2017
Cabin Type: Veranda Suite
Review for a Alaska Cruise on Silver Shadow
Moi1
6-10 Cruises • Age 70s
We have been on several cruises with Silversea and it is obvious that the company is moving downmarket. It is not anymore in the same category that Seabourn or other luxury cruises, more like massmarket cruises like P&O or carnival cruise.
At embarkation you are now treated like cattle having to queue several times for a long time (45 minutes) to register and take the most important information ...
Read MoreSail Date: May 2017
Cabin Type: Veranda Suite
Review for a Alaska Cruise on Silver Shadow
sunshineday1234
2-5 Cruises • Age 60s
Starting with the positive: All the people who work on the ship are hardworking and helpful, they really aim to please. The ship itself is fine - middle of the road in terms of new/old. Things are in basically good shape. The excursions in Alaska ranged from the terrific to the mediocre, and the ship's activity desk (staffed by an overwhelmed ONE person) was not much help at all. So, it is up to ...
Read MoreSail Date: July 2013
Cabin Type: Medallion Suite
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