16 Silversea Silver Muse Senior Cruise Reviews

We were sadly disappointed from the start when the Muse "broke" and we we didn't depart until a day later than scheduled. We had already spent two days in Vancouver exploring the city, so the offer of a "free ... Read More
We were sadly disappointed from the start when the Muse "broke" and we we didn't depart until a day later than scheduled. We had already spent two days in Vancouver exploring the city, so the offer of a "free excursion" to see the city was of no interest. We had already seen everything offered! We're still waiting to hear the details of the "15% credit of our cruise cost for a future cruise." After three phone calls and two emails there has been no response. We then missed our Ketchikan stop, and spent almost 2 days at sea. Given this was the last Alaska cruise of the season it was apparent most of the staff was burned out and "just going through the motions" required of their jobs. Food was good, but not great, and for the cost of the cruise our expectations were much higher. Decor was benign and boring, and the "artwork" of stacked hairdryers painted gold in the grand stairway was just weird! Our butler was nice, but forgetful. The room steward was great. The restaurant reservation system was odd, as the restaurants that were "booked" were often only half (or less) than full at peak hours. Were they just saving on costs? Entertainment and food was repetitive, and got boring even though it was only a 7 day cruise. On a high note, the cabin (deluxe veranda) was nice, bed comfortable, and balcony clean, but the wifi was TERRIBLE! I need to work while on vacation, and the lack of connectivity made this close to impossible. This is only my third cruise, but the last with SilverSea. Oceania was MUCH nicer, food better, and cost less. True, the alcohol wasn't included, but I couldn't drink the price difference if I tried. Read Less
Sail Date September 2019
We were interested in visiting the ancient ruins in Athens, Petra, and Luxor. The Silversea pre and post cruise Hotels were were excellent. We enjoyed the Muse. There were things we really liked and a couple of things that need ... Read More
We were interested in visiting the ancient ruins in Athens, Petra, and Luxor. The Silversea pre and post cruise Hotels were were excellent. We enjoyed the Muse. There were things we really liked and a couple of things that need attention.We liked the room design. We did not like the black oily soot that came out of the smokestacks and covered the deck and furniture on the back outdoor seating. Soiled lots of cloths before we discovered it. I thought it strange that when my wife and I arrived to eat at the Indochine restaurant I was asked to go get a jacket before I could enter, I went back to room and returned to enter when I noticed eight men in the restaurant who hung their jackets on the chair and were wearing bluejeans and sneakers. Jason told me I only need the jacket to enter but then I could remove it. Quite a poor policy and not consistently applied. Read Less
Sail Date October 2018
Chose the cruise to go to an area of the world that both the wife and I had not visited. Normally we have always traveled on smaller Silver Sea Ships and decided to go on the. larger ship the Muse and try it out. Overall a very nice and ... Read More
Chose the cruise to go to an area of the world that both the wife and I had not visited. Normally we have always traveled on smaller Silver Sea Ships and decided to go on the. larger ship the Muse and try it out. Overall a very nice and modern ship. However, the overall service, mainly dining, did not meet the normal Silver Sea level of excellence we have always experienced on previous voyages. The crew was highly professional overall service was great. The problem we had was with the food/menu that was served. Bottomline, the menu hardly changed at the restaurants where as on the smaller ships we have an opportunity to sample the local cuisine in their Restaurant not so on the Muse and their Atlantide and others. The menu was almost the same every night. The other shortfall that was always available when we traveled on smaller ships was the "area expert" that provided area briefing on the various ports that we were to visit. We have another cruise coming up and we are already planning to go on a smaller ship to get back to the Silver Sea basics. . Read Less
Sail Date September 2018
We were on the Silver Muse last year, Monte Carlo to Lisbon & enjoyed the Cruise, so thought we’d book again and we liked the itinerary to the Greek Isles. We did visit interesting ports, we especially liked Spetses & Hydra, 2 of ... Read More
We were on the Silver Muse last year, Monte Carlo to Lisbon & enjoyed the Cruise, so thought we’d book again and we liked the itinerary to the Greek Isles. We did visit interesting ports, we especially liked Spetses & Hydra, 2 of the smaller ports. A lot of the larger ports were very crowded, as there were other Cruise ships docked. Santorini was extremely crowded & it was pretty inefficient getting down in the cable car to the the Fira port where the tenders left from. We waited in line over an hour. Ephesus was remarkable & one of the highlights. My BIGGEST beef w Silver Sea on this Cruise was that less than 48 hours before we were to fly to Venice, our travel agent was notified that we had been moved from the Grande Bretagne which we had booked & paid for months in advance, a five star hotel to the St. George Lycabettus which I would rate as a three star hotel after staying there. It’s really beat up & needs a lot of work. We had to go to her office on Saturday before we left on Sunday to pick up a new Cruise ticket. Even she didn’t know why they did this, but in my opinion we should get a refund for the difference in the 2 Hotels. And we realized we were the only people from the Cruise this happened to, although the Silver Sea rep told our travel agent differently. Silver Sea should have guaranteed our reservation, & I hold them responsible. And it’s why I wouldn’t trust them in the future. It’s too bad as it was a good Cruise & all the staff were courteous & very accommodating & the ship itself is lovely. On the whole the food was quite good, although I wish they’d change the eve menus more frequently, & I think the wine selections that you are offered could be improved. I was disappointed to learn that Silver Sea has been sold to Royal Caribbean. I think it will loose some of its charm. Read Less
Sail Date June 2018
We are long time Silversea Cruisers. First time on Silver Muse. It clearly represents a new direction for Silversea. we are not sure who the cruise line is marketing too. Let me explain. Gone is the elegant dinning room, and in its ... Read More
We are long time Silversea Cruisers. First time on Silver Muse. It clearly represents a new direction for Silversea. we are not sure who the cruise line is marketing too. Let me explain. Gone is the elegant dinning room, and in its place is a collection of dining options. While they represent a more modern approach to the dining experience, the new venues lack any sense of the wow factor. Comfortable, yes. Elegance, no. In fact, the entire ship denotes a sense of soft colors, fabrics, and light paneling exuding blandness. There was a lot of use of artificial material for surfaces. Now, don't get me wrong. This all tied together in a decorators well thought out scheme. Unfortunately it turned out very uninspiring. I have loved cruising-partly for the grandeur which this ship lacks. I am talking today grandeur, hip grandeur, modern grandeur, all missing. The staff were as fantastic as ever. Best in industry in my opinion. The food was OK. Meat products we fine. The fish was consistently over cooked and dry. I think fish products were not left to get to room temperature before cooking thus drying out. in the cooking process. Fish was not taken off the grill and left to finish on the plate. We were surprised at this problem since on virtually all of our past Silversea cruises, fish was fantastic. And yes, we did frequently and politely share our concern with ship staff. Now, Silversea is planning two more sister ships to Muse. I hope there is still time to add elegance back in the mix. By the way, did I mention the seven day menu has to go. Silversea has lost its way with this ship and marketing staff better make sure that young hip as well as seasoned cruisers feel they are getting ship value for their money. Will we sail with Silversea again? You bet. There still no better cruise line out there. These comments hopefully will be helpful to the cruise line. Read Less
Sail Date May 2018
We have been on many Silversea cruises as well as cruises on most major cruise lines including Seaborn, Sea Dreams Yacht Club, Celebrity, NCL, and most other major cruise lines. About 40 cruises in all. We chose the Silver Muse for this ... Read More
We have been on many Silversea cruises as well as cruises on most major cruise lines including Seaborn, Sea Dreams Yacht Club, Celebrity, NCL, and most other major cruise lines. About 40 cruises in all. We chose the Silver Muse for this cruise because it is a new ship and have enjoyed the Silversea cruise experience in the past. First the good news. The Silver Muse is a beautiful ship. It is the "Goldilocks" size of under 600 passengers. Not too big, not too small. There are many dining options and several bars and clubs to enjoy. The Silver Note supper club is great for dinner and live music. It is a great intimate jazz club with no extra charge. Reservations are a must. Kaiseki is a Japanese restaurant (ala Benihana) where you can sit around a table while the chef slices, dices, and chops your dinner. The cover charge here is $60.00 per person and there is basically only one dinner (you can choose between meat, fish, or vegetarian but everything else is fixed). It's nice but not worth the fee. The other extra cost restaurant is La Dame which is a french inspired Relais & Chateau venue. The cover charge here is also $60.00 per person. Food is only so-so and again, not worth the price. There is no "main" dining room on this ship and there are two open seating restaurtants, Atlantide, and Indochine which take the place of one. You don't make reservations at these as it is open seating at both so you come in a dine whenever you want. Other restaurants include La Terrazza (buffet for breakfast and lunch, italian for dinner. Reservation for dinner is a must), the Grill (outdoor dining on deck for dinner, sandwiches for lunch by the pool), and Spaccanapoli (pizza). Also, the Cruise Director Vicki is terrific! She is talented, funny, and extremely hard working! Now, the not-so-good. Some of the restaurant managers have an attitude-especially the one who manages Atlantide. Not very friendly. The entertainment is average. The Silver Sea singers (performing in the main theater) are very good, but other than that, a piano player in the lounge at times before dinner, and a trio that plays in another lounge at times. Overall, the food quality is about a 6 out of 10. We were disappointed at the quality of food, especially for a Silversea ship. On every other cruise we have been on (about 40) there is always an "always available" menu of some basic dishes like broiled chicken, a simple grilled steak, or fish. If there is such a menu at any of the restaurants on board, they must keep it a secret because it was never shown. Some of the dishes in restaurants are too spicy and/or rich and one might like a simple dinner at times. Service is also spotty. Our suite butler and maid were excellent, but some of the waiters in were less so. We went for breakfast in Atlantide one morning and walked out after about 10 minutes because we were never even seen by a waiter or offered coffee in that time. When we asked someone passing by for coffee, they said they would find someone, but then left and didn't bother to get us coffee. We left. Read Less
Sail Date March 2018
I have sailed Silver Seas more than 600 days and got to know and befriend the crew on other ships. Knowing that SS chose the cream of the crew for Muse I wished to join them. The crew exceeded my expectations. As the ship is new there were ... Read More
I have sailed Silver Seas more than 600 days and got to know and befriend the crew on other ships. Knowing that SS chose the cream of the crew for Muse I wished to join them. The crew exceeded my expectations. As the ship is new there were very few visual or maintenance problems. The inexpensive art works were not great. My major problem was the dining experience. Firstly, and mainly, the in cabin dining has really been downgraded. Up until Muse, and now I gather in the stretched Spirit, in-cabin dining only offers the room service menu. Previously I could order from MDR dinner menu. Food was tasty, a little salty, and the menus went unchanged for a week at a time. CD Vicki, as always, was bubbly, entertaining and efficient. I would have liked to experience "Ship Happens" again. David Bilsand was excellent.Ship did not run out of Billi Billi! Read Less
Sail Date February 2018
Wanted to see Rio and the Christ the Redeemer statue. Also, having cruised the western end (Peru) of the Amazon, we were interested in seeing the eastern end. From a nature and wildlife perspective, the Peruvian Amazon was much better and ... Read More
Wanted to see Rio and the Christ the Redeemer statue. Also, having cruised the western end (Peru) of the Amazon, we were interested in seeing the eastern end. From a nature and wildlife perspective, the Peruvian Amazon was much better and far less commercial. The small cruise ship there, however, only held about a dozen passengers and was nowhere nearly as luxurious as the Muse. Regarding the ports visited, there were a few that were of little interest, specifically Salvador de Bahia, Fortaleza, and Alter do Chao. Rio de Janeiro was disappointing because of all the warnings given about the security and crime in the region. Aboard the Muse, we had an outstanding buttler named Oscar Ferrer. He was quick to make sure that we were always comfortable and content. He was personable, polite, reliable, and good company. Another person that was a pleasure to work with was Daniel Arribas, our Silversea cruise consultant. He made everything so much easier in planning our trip. You don’t want to lose him, so give him a raise. Read Less
Sail Date February 2018
Very relaxing cruise on this gorgeous new (2017) ship. Just the right size with about 600 passengers. Enjoyed choosing from a variety of different restaurants for our meals. Food was the best we have ever had on Silversea. Sometimes ... Read More
Very relaxing cruise on this gorgeous new (2017) ship. Just the right size with about 600 passengers. Enjoyed choosing from a variety of different restaurants for our meals. Food was the best we have ever had on Silversea. Sometimes there seemed to be a need for more wait staff as service could be quite slow. It seems unnecessary to charge guests $60 each for choosing to dine in 2 of the restaurants given that the fares for such a luxury cruise includes almost everything else. Stayed on the ship most of the time as we had visited several of the ports previously. Veranda Suites are very large for cruise cabins. Two large, inside the wall, TVs. Plenty of movies from which to choose. The Spa staff are superb so we enjoyed various services. Staff do try hard to sell you spa products after the services. Looking forward to our next cruise on the Muse. Read Less
Sail Date December 2017
We wanted to learn more about South America. Specific highlights that attracted us were zip lining in Costa Rica, Panama canal transit, a visit to Machu Picchu and a visit to the Falkland Islands. Our trip started in Fort Lauderdale and ... Read More
We wanted to learn more about South America. Specific highlights that attracted us were zip lining in Costa Rica, Panama canal transit, a visit to Machu Picchu and a visit to the Falkland Islands. Our trip started in Fort Lauderdale and ended in Buenos Aires Argentina. We had sailed with SilverSea on one other voyage to Alaska. I was quite pleasantly surprised by the experience since I do not like group travel in general and cruise ships in particular. So we thought we'd try it again with them. However, this was going to be a much longer cruise (35 days) and on a larger ship (590 passengers). So the old skepticism crept in again. My overall impression was expressed in superlatives. This is an exceeding well run company. I run a small manufacturing company and I know how difficult it is to acquire, retain and manage good staff. But, without exception, I was pleased and impressed. we were both pleased with the genuine friendliness of the staff. Many new us by name and our preferences in a relatively short time. We were also impressed with the quality of training and professionalism of the staff in general. This was especially true in all of the eating venues. I have been very few restaurants in the world that exhibit this level of attentiveness, quality of preparation, presentation, without being pretentious. The occasional formal evenings were also much enjoyed as a welcome change from our increasing informal world. Even the background entertainment was a pleasure. Most evenings would find us listening to Ekaterina on the piano and Tim on the guitar. We also spent many evenings in the intimate Silver Note listening to Ester and Chantal playing our favorite jazz requests. This review is getting too long but suffice to say the selection of local shore excursions were conducted by highly interesting and knowledgeable local people. Read Less
Sail Date October 2017
We loved the ship and it’s elegant and subdued decor.The palette in naturals is beautiful.our suite was incredible 943.The space inside very practical and spacious.The veranda is beautiful and the furniture is very nice.I like the plant ... Read More
We loved the ship and it’s elegant and subdued decor.The palette in naturals is beautiful.our suite was incredible 943.The space inside very practical and spacious.The veranda is beautiful and the furniture is very nice.I like the plant inside it makes it very cozy.The bathroom was gorgeous. The service is great,our Butler Anu catered to every detail and always with a smile on his face.Also our room attendant Solti. The food is superb at noon with chef Ann Marie.It is also invitingly presented.The service at La Terraza didn’t start too well but we let the hotel manager know and the problem was fixed.We liked the restaurant options and the freedom of dressing accordingly to each one. We also enjoyed making the reservations and even choosing your own table.Some people complained about this but we like it. The bar was very nice.I only wish the chairs would turn at the bar.Alex is a great bartender.guitarist Tim and pianist Ekaterina were adecúate for the moment. The trio was excellent always and also do Aurel. The shows are poor in their repertories. We love the Muse. Read Less
Sail Date September 2017
This was our 26th Silversea Cruise, over 300 days, first time on the Muse. Since it was the Muse's maiden crossing, we considered it part of the "shakedown" process. Spent two nights in Southampton before sailing. ... Read More
This was our 26th Silversea Cruise, over 300 days, first time on the Muse. Since it was the Muse's maiden crossing, we considered it part of the "shakedown" process. Spent two nights in Southampton before sailing. Chilly, windy, rainy. Found a good pub/restaurant, the Duke of Wellington, best fishn'n'chips I've had. Visited Stonehenge, but it was very crowded, windy and rainy, so elected to go to the ubiquitous gift shop. Plus, admission is up there in price. Boarding was easy on sailing day. Since suites were not available until 2pm, we were able to have lunch in Atlantide or Terrazza. There were a couple of friends on board whom we had met on an earlier cruise, so that helped pass the time. Found our Silver suite easily, two of 3 suitcases arrived quickly, and we had a sense of how to unpack, i.e. whose stuff went where, etc. It seemed that there were fewer drawers in the closet area. more shelves. The entire suite was larger than on the Spirit, but seemed to have less drawer space. It will be interesting figuring out where a third person's stuff is going to go, since we will be on the Muse again in December, with one of our sons accompanying...he gets the couch. Suite bathroom was adequate. Loved the large shower. "Rainfall" shower head was stationary, i.e. we couldn't position it to direct the water flow. First two nights was difficult getting hot water, took a long time to get it even warm, if at all. After that there was plenty of hot. The shower leaked water under the shower door frame if the movement of the ship made the water in the pan flow away from the drain. That got fixed quickly, the gaps beneath the shower door frame were sealed. I had an iPod with me, so playing our own music on the Bose player in the suite was easy. The rest was as expected; we would have liked to use the verandah more, but the weather was not conducive, except for a day or two in Canadian/St. Pierre waters. The ship color scheme is lighter than on the Spirit, including the carpeting. The carpeting could be problematic in that it will show stains more easily. Plus, it was starting to "pill" in our suite, and it looked like a couple of seams were about to give way. The lighter colors give more of a sense of spaciousness. We felt there was an overabundance of plastic, not a lot of wood trim. Dining: food was overall excellent, service inconsistent at times (almost seemed like we were forgotten, depending on the restaurant). Bar service was the usual. We were victims of the restaurant-dictated dress code (which I understand is reverting back to a ship-wide dress code: much better!). Atlantide was formal, as was La Dame. The rest of the restaurants' attire were informal or casual. Quite a mix of attire in the evenings. We did see some shorts in the evening as well. Not many tuxes in Atlantide that we could see, although I had my own, La Dame seemed more formal than Atlantide, as did the service. Spaccanapoli (pizza restaurant) had very good pizza. You could get a "custom-made" one, there were lots of ingredients. The pool grille at lunch was overall so-so. The Reuben sandwich on the menu was undercooked and not all that tasty OR attractive: the cheese wasn't even melted, even after I sent mine back. Hot Rocks, which we usually visited on embarkation night, was good, more menu selections. But cold and rainy, and no infrared heaters (luckily they provided blankets, but still....). We went to Silver Note once. The menu was confusing, service spotty. Entertainment so-so. One night we had a "campfire" dinner with our friends in our suite. Dinner order was confined to the room service menu, which was adequate, but not what any of us expected. On other ships, dinner is available in your suite course by course via the main restaurant menu, but not so on Muse, since there was no main restaurant. The forward observation lounge on Deck 11 was underused most of the time. No coffee in the morning, had to go to the Arts Cafe on deck 8 for coffee and snacks. Woefully inadequate seating for as popular a place as it was, but what to expect when the Arts Cafe was the only place to get a coffee before 9 am, when the pool bar opened (but just the bar, no food)? Speaking of the bar, the main "bar" is the Dolce Vita, very spacious, large enough for a lot of passengers. Bar service at times seemed non-existent. If you weren't in the bar-staff's line of sight, you got passed over. We did not attend any of the musical shows (usually were too late from dinner). The magician was good, and we got a lot out of the enrichment lectures about ocean liners, the development of the cruise industry, and cruising now and in the future. Didn't attend any of the port talks, but they were available on TV. Seating in the the show lounge was not comfortable. The couches were fine; you had to share the drink table with the people in the single chairs in front of you, IF they were willing to share. The single chairs were narrow and hard. Ports: First one out of Southampton was Falmouth. We did a shore excursion, "Coastal Trek and Pub Lunch". It was about a 4-mile walk on a mostly narrow up-and-down trail, somewhat treacherous from the rain. Even in dry weather it would be treacherous. A lot was along a cliff: if you fell over the side, onto the ricks and into the water you'd go. Far longer and more strenuous than the description led us to believe. The pub was the Witch Ball. We had a separate eating area, seemed jammed in like sardines. Not enough "loo" space. Women were using the gents'. If you were a fitbit user, this trek (and it truly was a trek) gave you plenty of steps. Overall pricey. We didn't go ashore at the Ireland ports. At St.John's, Newfoundland, we went on our own, walked to the Castle Hill area. At St. Pierre we were tied up at the pier...EZ off and on. Caught the shuttle bus from the ship to the "downtown". Colorful buildings, vibrant streets (from kids and traffic). We did plenty of walking around town, two of us walked back to the ship. Very picturesque. We did another shore excursion at Sydney, Nova Scotia: Cape Breton fiddle concert. Was really fun. We even square danced. Then went to a little place for lunch "in town". My wife had poutine, just for once, and I had pizza...which was much better than the poutine. Charlottetown, PEI was the best as far as we were concerned. Weather was gorgeous, there was a farmers' market in town, there were plenty of shops to visit and restaurants serving mussels and other seafood. And good beer. Great walk. We had to skip Gaspe because of speed restrictions on ships due to right whale migration. We didn't see any right whales, probably not being in the right place at the right time. We were also canceled out of a Gaspe shore excursion, a walk through a forest. After our Falmouth experience, we weren't too disappointed. So we spent an extra day "at sea" on the way to Saguenay, PQ. Sailed into the St. Lawrence and up the Saguenay River. Very scenic. Big problem, however, was that the river guide's narration was only able to be heard in the hallways and some of the public rooms and on the decks. Not on the verandahs, as advertised. So we really didn't get much more out of it than seeing the land go by. Luckily the weather was good enough that we could venture out onto the (quiet) verandah from time to time. Saguenay had the best pierside tourist greeting service we have ever seen. Most everyone was bilingual and we were indeed warmly greeted as we got off the ship. We did a little "hike" of our own on some of the city streets. Since the tide was out, we were able to get down to the beach by the pier easily. The pedestrian area on both sides of the pier was more like an esplanade. At Quebec City, we had a private tour that was pre-arranged. Learned a lot, saw a lot. Would recommend. Read Less
Sail Date September 2017
We recently sailed on Silver Muse from Rome to Venice, for 12 nights. This was our first “real” Silversea cruise (we had previously been on an expedition cruise with them to the Galapagos and loved it). Overall, we enjoyed our ... Read More
We recently sailed on Silver Muse from Rome to Venice, for 12 nights. This was our first “real” Silversea cruise (we had previously been on an expedition cruise with them to the Galapagos and loved it). Overall, we enjoyed our experience but there were high points and low points. Let me start with the high points. The ship itself is beautiful. We had a Superior Verandah Suite on the ninth deck, and found it to be extremely spacious and well appointed. Our butler, Anand, and our Suite Attendant, Juvei, both went above and beyond to make our journey an extremely pleasant one! They anticipated our needs before we did, and quickly got used to our preferences in terms of how to make the bed, etc. The only issue with our room was that the walls seemed to be paper-thin. We could hear our neighbors’ conversations as if they were sitting right beside us. We could also hear their TV, as if we were watching it. I’ve been on other, older ships (e.g. Wind Star) where the rooms were perfectly silent. I guess this must an engineering flaw. Likewise, the public areas of the ship were beautifully decorated and exceeded our expectations. We enjoyed the Panorama Lounge as well as Dolce Vita the most. We enjoyed our dinners as well and dined at all restaurants. I was clever enough to have made reservations only many months in advance, as many of the smaller restaurants were booked weeks before our departure. Many people were not very pleased with this dining arrangement, but it suited us just fine. Our favorites included Kaiseki, Atlantide, Silver Note, The Grill and Indochine. We also enjoyed pizza at Spaccanapoli, even as a late afternoon snack. Our least favorite was La Terrazza; while the food was delicious (particularly at dinner), the service fell short. Our water was seldom refilled and we had to ask for more water nearly every time we dined there (breakfast, lunch and dinner). In addition, while the pasta served during dinner was superb, I received cold and overcooked pasta during the lunch buffet (from a hot cooking station). For an Italian cruise line, this should be embarrassing. Likewise, La Dame felt short of our expectations. Again, the food was delicious, but in regards to service, it was excellent at first, but when the restaurant grew crowded, we felt ignored. Our wine was not refilled and we had to ask for more. This is not something I would expect from a Relais & Châteaux restaurant, especially one that requires a supplementary surcharge. Giulia, our server at La Dame, however, was a gem; she was excellent and we cannot praise her enough! As for other meals, our first few days we ate breakfast at La Terrazza, which was disappointing in terms of service (as I mentioned above). The food was adequate. We also enjoyed breakfast on our verandah, always delivered exactly on time (as we requested) by our amazing butler. Where we were most disappointed (common to both La Terrazza and in-suite dining) was cooking of eggs. We like soft-boiled eggs, and each and every time we ordered them, they were either overcooked or undercooked. By the standards of Silversea, this small but important detail was very disappointing. Cooking an egg isn’t rocket science! We later discovered breakfast at Atlantide, and I think this turned out to be our favorite. For lunch, we enjoyed Kaiseki the most - the sushi and sashimi prepared by Chef Laurence rivaled that, which we once enjoyed in Japan! We had lunch one time at Atlantide and it was also delicious; we wish we had discovered it sooner. La Terrazza, again, was disappointing. The crew of Silver Muse was for the most part amazing! Almost all crew members were always enthusiastic and did their best to accommodate us. We have become close will many of them. We would especially like to mention Radek, Monica, Nicholas, Joyce, Faye, Fe, Sheiba, Moses, Stallon, Jameer, Giulia (who I already mentioned), San, Jinji, Putu (both of them), Ketut, Gaudi, Rakesh, Sybila, Diana and Mohamed. There are a couple more whose names we could not recall, but as a whole, we were very, very impressed by the crew! We thoroughly enjoyed all the performances by the six members of the Voices of Silversea. Each show was professionally prepared and appropriately timed. We could not be happier with the entertainment they provided. The same goes for DJ Bart, who provided great music during the day, afternoon and evening. Perhaps there was a tad too much Latin music, if I’m being really picky. As for areas of improvement: the pool deck was a nice place to relax after a tiring shore excursion (or after a day of sleeping in!). However, by the early afternoon there were not enough crew members and we had to walk over to the bar to order drinks. For us, this was not a huge inconvenience, but again, Silversea promises upmost luxury, and fell short in this regard. Also, there were no umbrellas on the deck (as on Wind Star) to provide shade, but I suspect this is due to some rule or regulations for a ship of this size. Our first cruise with Silversea was an expedition trip to the Galapagos. I have to say, we both preferred that style of cruising. While we like to dress up, I felt that having to wear a jacket almost every night for dinner to be excessive. When on vacation, I like to feel relaxed and not “stuffy.” I understand that this is a personal preference of ours, and in no way impacted our overall rating of this cruise. In fact, while onboard, we booked an expedition cruise on Silver Cloud to Antarctica! Finally, I would like to commend the captain, staff and crew for the occurrence during a strong storm. We were dining at Silver Note when we felt the ship tip too much. Apparently, the winds were extremely strong and were pushing the ship sideways. We remained calm but were slightly fearful. The captain handled the incident perfectly, quickly changing course into the wind. It’s such a shame that there was so much damage (broken wine bottles, glasses, even an entire wine fridge!), but at least everyone was safe. Additionally, we commend Radek for his calm handling of this scary situation! We’ve never experienced anything like it, and hope that we never do again! We were quite disappointed during disembarkation. While we waited to leave the ship, there was nothing available: no water, coffee, tea, anything. On our prior cruises (Silver Galapagos and Wind Star), there was always plenty of bottled water available and coffee and tea stations were set up for guests to help themselves. Aboard Silver Muse – nothing. One of the crew members who we befriended ran to her cabin to bring us two bottles of water! The disembarkation procedure could for sure be improved. Overall, we very much enjoyed this cruise, especially the ship itself and its crew. Sure, there are a few imperfections to work out, but we will definitely be sailing with Silversea again! We would for sure sail aboard Silver Muse, but have found expedition trips to best suit our interests. Read Less
Sail Date July 2017
Chose the trip as we had not visited some of the destinations and the new ship. The embarkation and disembarkation were as expected top class. For the first time on a silversea cruise never saw a senior officer. Apart from the ... Read More
Chose the trip as we had not visited some of the destinations and the new ship. The embarkation and disembarkation were as expected top class. For the first time on a silversea cruise never saw a senior officer. Apart from the ship director when i asked to see him.privately to make some constructive criticism.. Found the entertainment/cruise director notable by his absence during cocktail hour and if he did go into the panorama loung just ignored us but talked to perhaps two tables. Other senior officers were also notable by their absence. Unfortunately for the first time we foumd them arrogant. Dress code. The information given to us pre cruise was poor, and the new dining concept left alot to be desired both as to dress code and the ease of making reservations, or trying to change. Eat in your room because we cannot accoddodate you is not good enough even if one is on waiting list and eventually one does get a table. Food was however up to expectations in all areas. As usual there were some outstanding crew members expecialy gilbert and sebastian. The head in la terraza needs a lot of training as to how to deal with a customer. There was general discontent with other guests i came into contact during the trip re the dining concept. THE MAIN LOUNGE , ART LOUNGE AND THE BAR ON THE 11TH FLOOR DID NOT APPEAR TO BE WELL USED, AND DECK 5 LOUNGE was so lacking in atmosphere and far too large for a size of this ship. Service in cabin panorama lounge with pavan,and colleagues, and the grill on deck 10 was first class,, gaudi being excetpitional. Excursion offerings were not used as a late decision resulted in us making private arrangements in general. Ports of call were exactly as we expected and pleased that we were able to visit some new areas. Entertainment was acceptable. SLIGHTLY DISAPPOINTED, AND I DO NOT THINK I WOULD GO ON THE MUSE AGAIN, BUT GO BACK TO THE CLOUD AND THE SPIRIT OR TRY , FOR THE FIRST TIME AN ALTERNATIVE CRUISE LINE, This ship needs to be re evaluated by management, . Read Less
Sail Date June 2017
I selected this ship because it was new and this was the 5th cruise. It was a wonderful experience from the very beginning. Boarding was a pleasure, very organized, no long lines, pleasant. Greeted by a smiling crew offering you a glass ... Read More
I selected this ship because it was new and this was the 5th cruise. It was a wonderful experience from the very beginning. Boarding was a pleasure, very organized, no long lines, pleasant. Greeted by a smiling crew offering you a glass of champagne. The ship is new and clean and still smells new. The stateroom is huge. The bathroom is big with a tub and shower. There is a walk in closet that's big. The deck looks beautiful. There are 2 televisions built into the mirrors with plenty of channels and lots of movies in all languages. There are 8 restaurants. They make home made pasta, fresh bread, pastry and gelato, all delicious. There is prime beef, Maine lobster and fresh fish, something for everyone. There is a superb wine collection, reasonably priced. Entertainment is not big production, Broadway type. If you're looking for that, you will be disappointed. It's not on this ship. They do have talented performers that are entertaining in many different venues. There is generally an older crowd and I think it tends to end early around 11:00pm, no midnight snacks but there is 24 hour room service. Service is really excellent in every venue. Every room has a butler and ours was excellent! I have few minor complaints. The boutique had one Silversea logo golf shirt for men. They had other shirts from another company that were very expensive yachting shirts but who needs or wants them. They have 2 jewelry stores with very expensive items, nothing even mid range. We found the sales people unfriendly and border line obnoxious. We always buy items on cruises and bought nothing on this one because of supply and attitude. Some of the other 6 star ships offer free wifi and limited free excursions. Silversea charges for wifi and all excursions. This is a mistake on a 6 star ship. Despite the minor complaints, we loved the ship, service and food and are planning another Silversea cruise. Read Less
Sail Date May 2017
My wife and I were excited to try the newest ship in the fleet. Overall a very solid experience, however there are a few changes that are unwelcome. Pluses: Excellent internet speed. We purchased the full cruise high speed package, and ... Read More
My wife and I were excited to try the newest ship in the fleet. Overall a very solid experience, however there are a few changes that are unwelcome. Pluses: Excellent internet speed. We purchased the full cruise high speed package, and never had an issue with speed or connectivity. We used it for both work emails and daily posts to Facebook with pictures and commentary on our fantastic experiences. We truly enjoyed the shore excursions, more than we had on previous Silversea cruises (we have become "Silversea only" cruisers since 2004, and this was our fifth). While our meals in La Terrazza and La Dame were consistently excellent, we found Atlantide to be just "good". We miss the open seating policy of the Restaurant. Every night required reservations, however the maitre'd in both La Terraza and Atlantide were always able to get us in where we wanted. We would skip Seishin and Indochine next time, and focus only on La Terraza, Hot Rocks, Atlantide and La Dame. The spa was not fully ready for us, as the lockers lacked hangers so our clothes ended up piled on the bottom. A good massage though. While we prefer the other ships and their open seating in The Restaurant, the overall execution of the new ship is excellent. Shows were well done, and seating very comfortable. We enjoyed the art work as well. As a bonus, we met a lovely couple from Shropshire, England with whom we plan to travel again. Silversea passengers are wonderful overall. Read Less
Sail Date April 2017
Silver Muse Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.5 3.6
Entertainment 4.0 3.4
Public Rooms 4.5 4.3
Fitness Recreation 4.0 3.7
Family 3.5 3.7
Shore Excursion 3.5 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.5

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