4 Helpful Votes
Sail Date: December 2018
I picked this cruise line as I was travelling alone and wanted to be pampered and safe. The single supplement was a reasonable 25%. The itinerary was exciting and I enjoyed every port of call. The excursions were great with very ... Read More
I picked this cruise line as I was travelling alone and wanted to be pampered and safe. The single supplement was a reasonable 25%. The itinerary was exciting and I enjoyed every port of call. The excursions were great with very comfortable coaches and knowledgeable guides. There were a great variety of different options, with the majority included in the cost of the cruise. I also had a day before the cruise in an amazing 5*hotel. Had a little time to explore before embarking and a couple of days in Singapore after the cruise as I had a late night flight home. Embarkation was smooth as I needed wheelchair assistance as I can’t stand for long periods of time. I’ve had to select ‘Yes’ for travelling with children as this system would not accept the ‘NO’ option????? I did not have children with me. The ship and crew were even more magnificent than I had thought. I do have one major complaint (see lower down - nothing to do with onboard staff) The food was incredible and the wines and cocktails perfect. There were lots of different options for eating and lots of choice on each menu so all tastes were catered for. If anyone had specific dietary requirements then nothing was too much trouble. Nowhere was crowded so I always felt that I had space to myself if I wanted it. However- there were always opportun ities to mix with other guests. Everyone you met on corridors, lifts, poolside and lounges said hello and chatted about the wonderful time they were having. I met many lovely fellow passengers and will stay in touch and we hope to be able to visit each other. After a couple days the staff on board knew your name and they were always smiling and so helpful. The ‘Voices of the Muse’ were very, very talented as were the other entertainers. No matter what type of music you liked you could enjoy it somewhere on board. The pool is excellent and also very pretty. In fact all of the ship is even better than photos show. I had such a great time that I wanted to stay on for the next leg of the cruise- ending in Bali. This is where my only area of complaint comes in. Even though the ship was just a little over half full SilverSea initially would not offer any discount at all! The onboard Cruise Director made several more phone calls but the most that SilverSea would do was to take a measly £200 off the cost of the cruise AND I would have to arrange my own flights home on top! I felt that was a very mean offer and said no. I don’t understand why they could not offer a reasonable deal when there was soooo much suite availability. I wasn’t asking for a free cruise- I was prepared to pay a reasonable amount but there was just no flexibility at all. So - overall - the cruise was simply amazing, over and above anything you could imagine and the crew from Captain down to every other person on board were outstanding but staff at head office very unhelpful when I asked to stay on. Read Less
2 Helpful Votes
Sail Date: September 2017
This was our 26th Silversea Cruise, over 300 days, first time on the Muse. Since it was the Muse's maiden crossing, we considered it part of the "shakedown" process. Spent two nights in Southampton before sailing. ... Read More
This was our 26th Silversea Cruise, over 300 days, first time on the Muse. Since it was the Muse's maiden crossing, we considered it part of the "shakedown" process. Spent two nights in Southampton before sailing. Chilly, windy, rainy. Found a good pub/restaurant, the Duke of Wellington, best fishn'n'chips I've had. Visited Stonehenge, but it was very crowded, windy and rainy, so elected to go to the ubiquitous gift shop. Plus, admission is up there in price. Boarding was easy on sailing day. Since suites were not available until 2pm, we were able to have lunch in Atlantide or Terrazza. There were a couple of friends on board whom we had met on an earlier cruise, so that helped pass the time. Found our Silver suite easily, two of 3 suitcases arrived quickly, and we had a sense of how to unpack, i.e. whose stuff went where, etc. It seemed that there were fewer drawers in the closet area. more shelves. The entire suite was larger than on the Spirit, but seemed to have less drawer space. It will be interesting figuring out where a third person's stuff is going to go, since we will be on the Muse again in December, with one of our sons accompanying...he gets the couch. Suite bathroom was adequate. Loved the large shower. "Rainfall" shower head was stationary, i.e. we couldn't position it to direct the water flow. First two nights was difficult getting hot water, took a long time to get it even warm, if at all. After that there was plenty of hot. The shower leaked water under the shower door frame if the movement of the ship made the water in the pan flow away from the drain. That got fixed quickly, the gaps beneath the shower door frame were sealed. I had an iPod with me, so playing our own music on the Bose player in the suite was easy. The rest was as expected; we would have liked to use the verandah more, but the weather was not conducive, except for a day or two in Canadian/St. Pierre waters. The ship color scheme is lighter than on the Spirit, including the carpeting. The carpeting could be problematic in that it will show stains more easily. Plus, it was starting to "pill" in our suite, and it looked like a couple of seams were about to give way. The lighter colors give more of a sense of spaciousness. We felt there was an overabundance of plastic, not a lot of wood trim. Dining: food was overall excellent, service inconsistent at times (almost seemed like we were forgotten, depending on the restaurant). Bar service was the usual. We were victims of the restaurant-dictated dress code (which I understand is reverting back to a ship-wide dress code: much better!). Atlantide was formal, as was La Dame. The rest of the restaurants' attire were informal or casual. Quite a mix of attire in the evenings. We did see some shorts in the evening as well. Not many tuxes in Atlantide that we could see, although I had my own, La Dame seemed more formal than Atlantide, as did the service. Spaccanapoli (pizza restaurant) had very good pizza. You could get a "custom-made" one, there were lots of ingredients. The pool grille at lunch was overall so-so. The Reuben sandwich on the menu was undercooked and not all that tasty OR attractive: the cheese wasn't even melted, even after I sent mine back. Hot Rocks, which we usually visited on embarkation night, was good, more menu selections. But cold and rainy, and no infrared heaters (luckily they provided blankets, but still....). We went to Silver Note once. The menu was confusing, service spotty. Entertainment so-so. One night we had a "campfire" dinner with our friends in our suite. Dinner order was confined to the room service menu, which was adequate, but not what any of us expected. On other ships, dinner is available in your suite course by course via the main restaurant menu, but not so on Muse, since there was no main restaurant. The forward observation lounge on Deck 11 was underused most of the time. No coffee in the morning, had to go to the Arts Cafe on deck 8 for coffee and snacks. Woefully inadequate seating for as popular a place as it was, but what to expect when the Arts Cafe was the only place to get a coffee before 9 am, when the pool bar opened (but just the bar, no food)? Speaking of the bar, the main "bar" is the Dolce Vita, very spacious, large enough for a lot of passengers. Bar service at times seemed non-existent. If you weren't in the bar-staff's line of sight, you got passed over. We did not attend any of the musical shows (usually were too late from dinner). The magician was good, and we got a lot out of the enrichment lectures about ocean liners, the development of the cruise industry, and cruising now and in the future. Didn't attend any of the port talks, but they were available on TV. Seating in the the show lounge was not comfortable. The couches were fine; you had to share the drink table with the people in the single chairs in front of you, IF they were willing to share. The single chairs were narrow and hard. Ports: First one out of Southampton was Falmouth. We did a shore excursion, "Coastal Trek and Pub Lunch". It was about a 4-mile walk on a mostly narrow up-and-down trail, somewhat treacherous from the rain. Even in dry weather it would be treacherous. A lot was along a cliff: if you fell over the side, onto the ricks and into the water you'd go. Far longer and more strenuous than the description led us to believe. The pub was the Witch Ball. We had a separate eating area, seemed jammed in like sardines. Not enough "loo" space. Women were using the gents'. If you were a fitbit user, this trek (and it truly was a trek) gave you plenty of steps. Overall pricey. We didn't go ashore at the Ireland ports. At St.John's, Newfoundland, we went on our own, walked to the Castle Hill area. At St. Pierre we were tied up at the pier...EZ off and on. Caught the shuttle bus from the ship to the "downtown". Colorful buildings, vibrant streets (from kids and traffic). We did plenty of walking around town, two of us walked back to the ship. Very picturesque. We did another shore excursion at Sydney, Nova Scotia: Cape Breton fiddle concert. Was really fun. We even square danced. Then went to a little place for lunch "in town". My wife had poutine, just for once, and I had pizza...which was much better than the poutine. Charlottetown, PEI was the best as far as we were concerned. Weather was gorgeous, there was a farmers' market in town, there were plenty of shops to visit and restaurants serving mussels and other seafood. And good beer. Great walk. We had to skip Gaspe because of speed restrictions on ships due to right whale migration. We didn't see any right whales, probably not being in the right place at the right time. We were also canceled out of a Gaspe shore excursion, a walk through a forest. After our Falmouth experience, we weren't too disappointed. So we spent an extra day "at sea" on the way to Saguenay, PQ. Sailed into the St. Lawrence and up the Saguenay River. Very scenic. Big problem, however, was that the river guide's narration was only able to be heard in the hallways and some of the public rooms and on the decks. Not on the verandahs, as advertised. So we really didn't get much more out of it than seeing the land go by. Luckily the weather was good enough that we could venture out onto the (quiet) verandah from time to time. Saguenay had the best pierside tourist greeting service we have ever seen. Most everyone was bilingual and we were indeed warmly greeted as we got off the ship. We did a little "hike" of our own on some of the city streets. Since the tide was out, we were able to get down to the beach by the pier easily. The pedestrian area on both sides of the pier was more like an esplanade. At Quebec City, we had a private tour that was pre-arranged. Learned a lot, saw a lot. Would recommend. Read Less
Silver Muse Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.5 3.6
Entertainment 4.0 3.4
Public Rooms 4.5 4.3
Fitness Recreation 4.0 3.7
Family 3.5 3.7
Shore Excursion 3.5 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.5

Find a Silver Muse Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise