3 Silversea Silver Muse Asia Cruise Reviews

This was our third trip on Silversea in an Owner's Suite. We did Alaska--Anchorage to Vancouver on this cruise. Silver Muse was only about a year old. We found the decor to be comparable to Silversea standards, but modernized. We ... Read More
This was our third trip on Silversea in an Owner's Suite. We did Alaska--Anchorage to Vancouver on this cruise. Silver Muse was only about a year old. We found the decor to be comparable to Silversea standards, but modernized. We prefer the older, warmer decor, but recognize that Silversea must keep up with the times. Compare my pictures of Silver Muse with my pictures of Silver Shadow (we were on the final voyage of Silver Shadow before its makeover). As you probably know, Royal Caribbean bought Silversea a year ago. It may be starting to show. 1. There have always been binoculars in Owner's Suites in the past. Now eliminated. 2. Service in the restaurants on Silver Muse has deteriorated compared to our prior experience. There were inordinately long waits between courses. And it wasn't just us. We had recommended Silversea to an informal group of 15, and everybody had similar experiences. Our next to last night took the cake. We were in one of their specialty restaurants (Silver Note). Our reservation was for 8:00, and we arrived at that time. At 9:50, we had only been served an appetizer. We had waited an hour following our appetizer, and still had not been served our main course. That is when we walked out. Perhaps, they have reduced the wait staff to the point that service does not meet their prior standards. Or, perhaps, because of the expansion of the fleet, they have been forced to promote staff before they were ready. 3. They have installed Royal Caribbean's Cellular at Sea system on the Silversea cruise ships (I don’t recall that on my prior Silversea cruises). Having spent my career in the wireless industry, let me assure you that there is no bigger rip-off than Cellular at Sea. You can easily spend far more on Cellular at Sea, than the cost of your cruise. We worried that despite blocking our phones from connecting to Cellular at Sea, that we would unintentionally unblock it, and incur thousands of dollars in charges (thousands of dollars is not hyperbolic). 4. Restaurant reservations have been impossibly frustrating for me on Silversea. At the beginning of this cruise it occurred to me that I should probably make reservations for our next cruise, even though it was still 50 days away. Here is what I got: 11 not available, and 14 waitlisted. I was unable to make a single reservation--not one. I advised my cruise consultant that for future bookings he must set his alarm clock for midnight on the day reservations open and call me so that I don't miss the window of opportunity. (In fairness, our butler was able to make reservation for all the restaurants during our next cruise.) 5. Silversea is remodeling their owner's suites and eliminating the convenient U-shaped bars. They are putting in little cabinets that simply are not as nice or convenient for me. While there were some disappointments with restaurant service, I trust that management will focus on correcting those deficits. Read Less
Sail Date September 2019
We arrived at the Singapore transfers from the hotel to the ship a bit chaotic but eventually got on board,we stayed in a silver suite which is lovely and the ship is also tastefuly decorated. The food is poor the speciality restaurants ... Read More
We arrived at the Singapore transfers from the hotel to the ship a bit chaotic but eventually got on board,we stayed in a silver suite which is lovely and the ship is also tastefuly decorated. The food is poor the speciality restaurants I wouldn’t bother with , in room dining is also shocking ,hot rocks and the pizza bar are very good.we found that the food was always Luke warm at best ,indochine is neither Thai or Indian it’s a bit of a poor attempt at both . The staff in general are what you would expect but the reception staff are rude ,don’t book a message during a show as you won’t enjoy the experience far too much second hand noise fighting with the zen music. We spent 3 days in port in Yangon surrounded by lorries and containers with a large cargo ship just off the aft spewing out black smoke the excursions were a nightmare due to travelling distances really couldn’t recommend this itinerary . Overall not worth the money loads of room for improvement. Read Less
Sail Date December 2018
Pros: 1. Butler that looks after your needs 2. They clean the cabins twice a day so you always feel your room is fresh 3. You can get room service anytime if you are hungry 4. Cabins are good size Cons: 1. There is ... Read More
Pros: 1. Butler that looks after your needs 2. They clean the cabins twice a day so you always feel your room is fresh 3. You can get room service anytime if you are hungry 4. Cabins are good size Cons: 1. There is limited choices of deserts/ candy 2. Not much entertainment offered to guests. We tried to play bingo and it took only 15 min from the start to finish. 3. The gym is very small. 10 people make it really crowded 4. Our booking agent never told us that we have free shore excursions with silver sea that come with our package. We discovered it accidently 2 days before the end of the cruise. 5. I had a problem to log in to the internet. I went to the reception desk and asked for help. The girl at the reception took my phone and erased the full history and website data from my phone! The internet connection has nothing to do with website data so i really dont know why did she do such a horrible thing. I was devastated as i kept very important information there that i was collecting for over 1year and its all gone now. Read Less
Sail Date November 2018
Silver Muse Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.5 3.6
Entertainment 4.0 3.4
Public Rooms 4.5 4.3
Fitness Recreation 4.0 3.7
Family 3.5 3.7
Shore Excursion 3.5 3.5
Enrichment 4.0 3.4
Service 5.0 4.3
Value For Money 5.0 3.5

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