2 Silversea Silver Explorer Trans-Ocean Cruise Reviews

We were also on the Nome to Nome cruise and thoroughly enjoyed the experience. it was an expedition that could not do what it planned for a number of good reasons, the main one being a totally unpredicted and unusual amount of sea ice off ... Read More
We were also on the Nome to Nome cruise and thoroughly enjoyed the experience. it was an expedition that could not do what it planned for a number of good reasons, the main one being a totally unpredicted and unusual amount of sea ice off the north east Siberian coast due to Siberian forest fires. This meant we were unable to land on Wrangel island, nor reach the planned refuelling port of Plevek which was closed due to sea ice. But we went on this cruise to see whales, birds, polar bears and walrus and had wonderful sightings of grey whales, humpbacks, walrus both on ice and in a massive haul out and some amazing bird cliffs. The closure of Plevek meant a diversion to Anadyr where we had the fantastic bonus of the ship being surrounded by beluga whales while in port. The only disappointment was that we did not have better or closer sightings of polar bears but, with the amount of sea ice around allowing them to disperse, that was unlikely anyway. We have now done seven cruises on Silver Explorer and continue to love the ship and the expedition experience. There were a few people aboard whose unreasonable displeasure was a poison and helped to create a sense of dissatisfaction in a number of other passengers. But a generous credit has been given by Silversea to all the passengers and we look forward to travelling with them again So if that was the worst experience of I know who's life, all I can say is they've had a magically charmed existence. This was our first cruise since the refurbishment and the cabins are now much lighter and a very pleasant environment. The bar has been improved by the removal of the high long table and the boutique is now large with excellent stock And as a bonus, the chef gave us the best food we have had on any cruise. He was the first I've known to be unafraid of spicing things up to give them a solid flavour. Not everybody's taste, but for one I relish the abandonment of bland. Read Less
Sail Date July 2018
I wanted to land on Wrangell Island, see polar bears, and be in the ice. All of which SS promised would occur. Starting in Anchorage, SS couldn't get its act together and the rest of the cruise went downhill from there. Silversea knew ... Read More
I wanted to land on Wrangell Island, see polar bears, and be in the ice. All of which SS promised would occur. Starting in Anchorage, SS couldn't get its act together and the rest of the cruise went downhill from there. Silversea knew that the ice conditions were never going to allow us to land on Wrangell, yet declined to inform us, the passengers who had invested considerable sums of money in good faith to do precisely that. The crew on board, directed by the Corporate heads, continued to paint a rosey picture of our chances to get to Wrangell, as the Ice Pilot was telling us no one would get into Wrangell until the end of August. And to top everything off, Management decided it could just shrug and say it had tried and that would be the end of the passenger complaints. Several of us asked for a full refund, operating under the illusion that Silversea is a reputable, first class expedition cruise line. FALSE. Silversea's reply was essentially tough! Take the 40% discount which I refused to do. I have written the CEO of Royal Caribbean, no reply, chairman of Silversea, no reply, CEO of Silversea and had the VP of Guest relations replying that it would be unfair to the rest of the passengers to give me a full refund - once again demonstrating the absolute disdain which SS has for its passengers and a complete unwillingness to accept any responsibility for what happened on that miserable cruise. And the final insult for me was that I got covered in bug bites on the ship - bed bugs???? A truly terrible cruise. I could never recommend anyone subject themselves to such a horror. Read Less
Sail Date July 2018
Silver Explorer Ratings
Category Editor Member
Cabins 5.0 4.1
Dining 5.0 4.2
Entertainment 3.0 3.2
Public Rooms 5.0 4.0
Fitness Recreation 4.0 3.3
Family 2.0 3.3
Shore Excursion 5.0 4.2
Enrichment 5.0 4.2
Service 5.0 4.8
Value For Money 4.0 3.7
Rates 5.0 3.9

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