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4 Viking River Shanghai Cruise Reviews

This is the worst of Viking experience I can imagine, since we sailed with Viking Ocean before and think that their China Yangtze River cruise should also honor that tradition. On the contrary, this is the worst cruise/tour we have had in ... Read More
This is the worst of Viking experience I can imagine, since we sailed with Viking Ocean before and think that their China Yangtze River cruise should also honor that tradition. On the contrary, this is the worst cruise/tour we have had in the past 25 years. 1. Viking had chartered a low-graded local Chinese river cruise ship (called Century Emerald) and only hang up Viking signage during the journey. It is NOT a Viking ship at all. 2. The ship is old, ill-equipped and lack of proper maintenance. The state room is very small with 6 inches-depth closet space and old and smelly bathroom. Most of the common area has been occupied by vendors for souvenirs...etc. , similar to any popular attractions in China. 3. Food quality on shore is way way below standard, similar to low-fared Chinese local tour group or even worse. We know what good Chinese food is like, and what Viking has contracted is cheap local Chinese restaurants with questionable sanitary standards, as many ended up with upset stomachs, vomiting and diarrhea. 4. Land tour excursions are too limited. For example, there are many attractions in Xi'an and yet Viking only had the group visiting Terra Cotta Warriors, plus an optional dancing performance. That is all for a 2-night stay in Xi'an. The group did not even have a chance to visit the ancient city of Xi'an and its well-known historical attractions near-by. Same situation in Shanghai and Beijing. 5. The pricing is very unjust for people who booked early, since Viking has put the tour on sale 2-3 months before the sailing date. There is no price guarantee, so, it ended up with people who might pay more than double the price of the others in the same group. 6. Local tour escorts need more professional training Read Less
Sail Date April 2018
Very disappointed in the Century (Viking) Emerald. The ship is leased from a Chinese firm, but there are six Viking employees onboard. The welcome aboard and first day were good, but things quickly turned sour. During the dinner the ... Read More
Very disappointed in the Century (Viking) Emerald. The ship is leased from a Chinese firm, but there are six Viking employees onboard. The welcome aboard and first day were good, but things quickly turned sour. During the dinner the second night, it seemed like the wait staff went on strike. An hour after being served the first course, we watched the wait staff clear some tables around us. At that point we left. The next morning we heard from many others of problems with service. Housekeeping was likewise unimpressive, e.g., had to ask three times for a dehumidifier that we had to empty about every eight hours, call the front desk for additional soap, etc. About the only thing the housekeeping staff did was to replace towels and pull up the duvet. Generally a lackadaisical crew who were polite but not very motivated. (Perhaps it was because the season was coming to a close.) The ship itself was also unimpressive - decks uneven, air conditioning kept the room cool, but not dry, bedskirt was stained and dirty, bathroom not particularly clean, etc. On the positive side, the many vendors onboard (tea sales, souvenirs, jewelry, tailor, etc.) were professional, helpful and enthusiastic - but they were selling product. As suggested by previous travelers, request a dehumidifier for the room as soon as you board. We had to empty it about every eight hours. The air conditioning only keeps the temperature cool, but does not remove any moisture from the air. The land portion of the trip was excellent if you don’t mind being one of 33 passengers being herded by an outstanding guide. All flights operated on time and we were able to see all the sights listed in the Viking brochure. Most disappointing was the daily lunch in Shanghai and Beijing which were provided by a shop of some sort, jade, ceramics, silk, etc., in exchange for us being there for extended “touring” which is really expensive shopping. If we were to do this again, we would opt for a shore-based vendor such as China Odyssey with whom we had booked pre- and post-tours where we toured with a guide and driver. Avoid summer travel unless you like temps in the high 90’s and low 100’s with humidity in the 90’s. We were lucky to arrive on October 8, just after the October 1 – 7 holiday ended. (Seems like everyone in China who does not work in the hospitality field goes on vacation then.) After October 8 through very early November is a great window weather-wise. Read Less
Sail Date October 2015
After booking our trip to china with Viking, we were really looking forward to the 5 day trip down the Yangztee. We travelled during September and found the ship very damp, even down to our bedding. This was not helped by the air ... Read More
After booking our trip to china with Viking, we were really looking forward to the 5 day trip down the Yangztee. We travelled during September and found the ship very damp, even down to our bedding. This was not helped by the air conditioning being on with no option to change it to heat. The smell of sewerage in the cabin and round the ship, we found unbearable. Onboard, we could not fault the staff and there was a wide range of food although the food was never hot. Many of our group were ill after leaving the ship with flu type symptoms causing us to miss out on the best trips of the tour. The hotels that were selected for us to stay in during the land tours were exceptional but be aware that the first day you arrive your food is not included in the holiday and food is very expensive in the hotels (although this was the best food of the whole holiday). Meals included in our holiday were alway at different Chinese retaurants and alway served on a lazy Susan. These were very repetitive and were always the same dishes at every meal. Even though we love Chinese food, this is not Chinese food as we know it and it was the most disgusting food we had ever eaten. We felt that the trips were very rushed by trying to fit too many trips into the time allocated. Too much time is spent in the coach travelling, to many museums displaying the same items etc, etc. 1 instance was in leaving the Viking Emerald. We were taken to the zoo to see the pandas (amazing). On arrival, we were told we only had 1 hour at the zoo so got to see the pandas and nothing else. This is an amazing zoo with so much more to see. We were then took for lunch at 10.30 ( after we had already had breakfast on the ship), which no one wanted as we were being fed again on our flight to Xian 3 hours later. This extra time would have been much better used at the zoo. Days were very early starts, starting at 5am for breakfast to be on he coach for 6.30 in order to avoid crowds at the places we visited. On a good note, our guide Michael was the best. He is very knowledgable, funny, caring and is there constantly. Anyone who is disabled, please note that this trip is not for wheelchair friendly for most of the trips. Read Less
Sail Date September 2015
We have just returned from the Viking Emerald - China's Cultural Delights August 2013 First and foremost, think twice before traveling to China in August. The temperatures were near 100 with 100% humidity daily. The trip has a lot of ... Read More
We have just returned from the Viking Emerald - China's Cultural Delights August 2013 First and foremost, think twice before traveling to China in August. The temperatures were near 100 with 100% humidity daily. The trip has a lot of walking and stairs - the temperature makes the excursions more difficult to handle. Consider your level of fitness, if stairs leave you out of breath or walking more than 1 mile is not going to happen, consider a different trip. You will also encounter lots of pollution. The Viking staff goes out of their way to be helpful and does a good job of taking care of you during your stay, however the trip does leave a lot to be desired. If you are paying more than their  price deal you are paying too much. The ship is warm and damp - with temperatures regulated globally rather than per cabin. The dampness = a musty odor. Floors are uneven and the carpet needs to be re stretched. The cabins are a good size and comfortable. During your river cruise there is a daily excursion, but the majority of the day/night is spent cruising the river. You will have a 3-4 hr excursion which generally includes a 30 min to 1 hour bus ride to your destination. Viking takes you on an extreme number of shopping experiences - rugs, silk, porcelain, jade all served with a mediocre Chinese lunch. You will be taken through a factory and shown the process, with every tour ending in a shop where you can purchase something. If you are not a shopper, beware  of your excursions are shopping experiences. The on board food is plentiful - but quality and taste are not always great. The land portion of the trip is fast paced, the hotels nice, the food plentiful - but not gourmet. You will spend less than 24 hours in most locations and only see a quick highlight of the locations you are visiting. Meals are served on lazy Susan - drinks are usually a warm water, soda or beer - no wine is offered on land. You are encouraged to tip daily for guides and bus drivers- I would suggest you take $100 American Dollars for these tips. Additionally you can charge the on board tips, but if you want to ensure that the tips are going to those you truly appreciated, tip them directly. What you will see and experience is a wonderful culture with people who are genuinely happy and optimistic about their country and their opportunities for a better future. You will interact with local children and their grandparents who greet you at every port. You will see China's richest treasures in Shanghai, Beijing, Xi'an and at several stops along the Yangtze. You will sail through beautiful gorges and past mega industrial sites. You will leave with an overview and appreciation for China.   Read Less
Sail Date August 2013
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