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5 Shanghai to Trans-Ocean Cruise Reviews

We arrived in Shanghai for 3 nights before the cruise,we were aware that the biggest percentage of guests would be Chinese,what we didn’t expect from royal Caribbean was the food /entertainment and everything else were definitely aimed ... Read More
We arrived in Shanghai for 3 nights before the cruise,we were aware that the biggest percentage of guests would be Chinese,what we didn’t expect from royal Caribbean was the food /entertainment and everything else were definitely aimed for the Chinese market only,the food was by far the worst food We have ever had on any cruise ship we have been on,the entertainment was an absolute joke,they had a magician on one night and he was that good nearly the whole audience disappeared in the first 2 minutes and never returned,Chinese karaoke was the final straw for evening entertainment,the customer services desk was also by far the worst we have ever experienced mostly Chinese and couldn’t understand a word of English and no help at all,the bar staff were the same they have not a clue how to make drinks cocktails we had to tell them,Hadi in the solarium was excellent really nice guy very pleasant and helpful nothing was to much trouble,we mostly ate in the coastal kitchen ,the waiter Jonnie was also very good,the embarkation and disembarkation was a disgrace they have not got a clue,it took 3 hrs queuing to get on to the ship,they are going to be putting the new spectrum of the seas over there what a waste of a ship,again we don’t think this cruise should be sold to any one outside of China.we spoke with a lot of people on the ship from Australia and the United States and uk ,every one was of the same mindset and most said they would not sail royal Caribbean again. Read Less
Sail Date September 2018
Other reviewers have referred to the debacle that was our boarding in Shanghai. A two to four-hour wait in the Asian heat was just the beginning of our worst cruise of more than twenty so far. This ship is shockingly, badly designed. ... Read More
Other reviewers have referred to the debacle that was our boarding in Shanghai. A two to four-hour wait in the Asian heat was just the beginning of our worst cruise of more than twenty so far. This ship is shockingly, badly designed. On board there is no sensation of being at sea, due to the enclosed nature of all of the public areas. There are not enough lounge seats for more than 3500 passengers and none with a sea view. Those on board were aged and infirm. They were also cranky and demanding of the very friendly crew. Many times we saw people with walking sticks and even electric carts just fold up and walk as well as the rest of us. This is not the fault of the ship. But - our usual Crooners Bar was horrible. On past Princess cruises we've danced till dawn with fantastic performers but this ship has an overly-lit room divided in half by a wall and one half has no connection with the performer. It was previously a 'high-rollers' gaming space and has kept the stench of cigarettes. We missed having sail-aways from a bar with a view. The busy, windy and noisy Wake View Bar is completely inadequate for pre-dinner drinks. The only food we enjoyed was in two specialty restaurants - Crown Grill and Harmony, though if you don't have six for the cellar room in Crown you'll sit with blinds down because the lifeboats are outside the windows. Whoever designed this awful ship? The closest we got to the ocean, other than from our own deck 12 balcony, was from a small window in Vines bar and you might be in any dark bar anywhere in the world - and it was 11am! La Mer French restaurant should be avoided and was empty for most of the cruise. It sits above the only dance floor and loud band on the ship with nothing to separate it from passing foot traffic. We booked online ahead of the cruise for a celebration dinner but when we saw the location we asked several days ahead for a table as far away from the noise as possible. We were told it was 'first come, first served' starting at 6pm although we had been given only one booking time, 7.30pm. We made the mistake of dining there and the noise was deafening. Food otherwise was ordinary and frequently cold. Breakfast once took more than an hour to be served in the dining room. The wine list reduced every day. We had excellent waiters in Allegra for traditional late dining and the efforts of the crew to keep us going were obvious everywhere. Shops were boring and either ridiculously expensive or bargain-priced T-shirts, with nothing in between. We did not take any ship's excursions, since they were too expensive and we'd previously visited every port. Disembarkation in Sydney was the best yet and well-organised with helpful porters. Read Less
Sail Date August 2018
I will start with the positives - disembarkation at Sydney was fast and efficient. That's the positives taken care of! So now the ship and the cruise! The ships main problem is too many passengers and not enough public areas - so ... Read More
I will start with the positives - disembarkation at Sydney was fast and efficient. That's the positives taken care of! So now the ship and the cruise! The ships main problem is too many passengers and not enough public areas - so it is ALWAYS busy and finding a seat is not easy. Embarkation took over 3 hours for most people thanks to total disorganization at the port. At meal times with any time dining we were given a buzzer and told to come back when it buzzed - 40 minutes later it buzzed, so any time dining doesnt mean any time you want to dine, it means any time they want to seat you. The dining room was not full, they kept a lot of tables empty! Entertainment. What entertainment? In over 3 weeks there were just THREE stage shows with the singers and dancers and the rest of time they had VERY mediocre performers - for example an Asian Harmonica player had the first nights show in the theater and you have to ask yourself how entertaining could half an hour of a Harmonica player be? I will give you a hint, people were walking out after one tune and by the 4th more had left than remained! He also performed in other areas across the ship for the next week or so and the other artists that featured from then on were about as 'good'! The on board singing group were totally lacking in enthusiasm and ability. There is NO promenade deck! NEVER been on a ship without a deck to sit on and walk around the entire length of the ship - but Majestic doesn't have one. WHO on earth approved THAT design error? The coach supplied for our one Princess shore tour was old and smelled of petrol. We had trouble hearing the guide over the noise of the engine when it idled and the trip ended in a smelly awful market having driven past the beautiful shops of Orchard Road in Singapore. When our Mini suite balcony door was open, there was a hideous howling sound which made it impossible to leave it open at night. The noise was pointed out to the cabin steward on the first morning and yet was not fixed till the 18th day!! Our cabin was rarely cleaned before lunch and our friends cabin had a continuous smell of stale urine from day 1. This on a relatively NEW ship! Wines ran out long before the cruise ended and the one remaining red wine by the glass, a nasty, inferior and over priced drop was desperately offered from that point on. The wines werent even restocked when we made landfall. So many people tried to use the laundry to get tokens for the machines, but more often than not it charged their cruise card and didnt deliver tokens. I waited 40 minutes in the laundry for someone who I was told 4 times was on their way to arrive before giving up! An Elite member, who have their washing done for them as part of their loyalty program, was using the laundry on one occasion when I was there because she said it had taken FIVE days for her wash to come back when they sent it for the service wash - so much for loyalty. Having previously cruised with Princess we looked forward to the usual facilities and service and found neither up to their usual standard. The balcony on Majestics Mini Suite is substantially smaller than their other ships and despite the ship being less than two years old it felt shabby. When advised of the problems we had experienced, Princess offered us a pathetic $250 each towards a future cruise in compensation, which we turned down as it is clear Princess has lowered its standards across the board and none of their ships will be as they once were. So in closing, avoid Majestic Princess at all costs. AVOID Princess or severely lower your expectations because they are heading down the same road as their partner P & O. Read Less
Sail Date August 2018
Spent 22 days on the Majestic and wish we had not spent a single night on board. The boarding was hell, the food wasnt very good and the any time dining simply didnt work out. Unless we ate at 5.45 we would have to wait ages for a ... Read More
Spent 22 days on the Majestic and wish we had not spent a single night on board. The boarding was hell, the food wasnt very good and the any time dining simply didnt work out. Unless we ate at 5.45 we would have to wait ages for a table even though they werent all full. The entertainment was so bad we only went to 5 shows over the entire three weeks and the Princess cruise dancers and singers only performed 3 times over the entire period. What a joke on a cruise ship. So many things didnt work as they should it is hard to remember them all. Several types of wine ran out and werent replaced even when we docked. The laundry token machines were always empty but still charged our cabin for the tokens we didnt get. Our room was only clean on the surface and was never tidied till lunch time each day - obviously the cabin steward had too many cabins to look after - probably due to a shortage of staff. The balcony door impersonated moaning minnie or a howling Banshee when it was open forcing us to keep it closed and make the extra payment for a balcony over an ocean view a total waste. Despite all that, Princess thought the problems we had had were worth $250 in future cruise deposits for each of us but if we wanted to accept their offer, we would have had to write back to them 16 days before they sent us the offer. I am one preferred customer (platinum) who will NEVER be traveling with Princess again. Now where is that phone number for Celebrity? Read Less
Sail Date August 2018
From embarcation in Shanghai, where no one from princess could be found. You had to shove and push your way for over 500 metres inside terminal. People in wheelchairs pushing there luggage through the terminal with not even 1 staff member ... Read More
From embarcation in Shanghai, where no one from princess could be found. You had to shove and push your way for over 500 metres inside terminal. People in wheelchairs pushing there luggage through the terminal with not even 1 staff member from princess to even tell you you where in the right terminal! No queues, just passengers pushing and shoving. The captain blamed the late arrival of the ship. The real reason, princess crew to lazy to help, and couldn’t be bothered to send anybody to take luggage on outside of terminal , staff to help people to properly que up, or just to direct people to right terminal! Most passengers only found the right terminal because they went to terminal 1 where another ship was embracing passengers. I have to tell you that the 3 terminals are probably 1 kilometre apart!. We took 3 1/2 hours to board, others took up to 5 hours to board. This ship was a nightmare. Don’t be fooled. This ship has no public space to the amount of people she carries. Everywhere you go there are no seats to sit. On sea days you que for everything, from a cup of coffee, which takes more than 1/2 an hour, then you can’t find a seat to sit down..The grand class ship has double the public space than this ship. The food suffers the same problem, they can’t handle cooking for over 5000 thousand every meal. The food in the main dinning rooms and the buffet is very poor quality. Ships have gotten bigger, prices have come down, something has to give? If you cruised 15 years ago, and compare with what you get now. It’s like night to day! The service is exactly the same. How do they find staff for all these ships there building each year. Most of the staff don’t speak English which is a bit of a problem when most of your customers only speak English. The ques at the customers service desk for the first 5 days had to be seen to be believed. They weren’t there to say how good a job they were doing! My balcony door was broken and couldn’t get it to open. It took 3days and several phone calls to staff who barely spoke English, for them to come to fix the door. After reading the reviews on cruise critic about this ship, princess should be ashamed to have this ship in there fleet. To anyone who think this was a good ship,you need to wake up, don’t listen to there crap about how good they are, which they drum into you from the moment you walk on. This cruise is a nightmare! Read Less
Sail Date May 2018

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