1. Home
  2. Cruise Destinations
  3. Trans-Ocean Cruises
  4. Trans-Ocean Cruise Reviews

2 Shanghai to Trans-Ocean Cruise Reviews

After booking 6 months in advance and thinking we were booking a dream holiday we not prepared for this! It was supposed to be a wonderful trip from Shanghai to Sydney with wonderful excursions, fun and entertainment! Spent a great 3 days ... Read More
After booking 6 months in advance and thinking we were booking a dream holiday we not prepared for this! It was supposed to be a wonderful trip from Shanghai to Sydney with wonderful excursions, fun and entertainment! Spent a great 3 days in Shanghai before the cruise during the 70 year anniversary in China. 3 hours to board the ship, due to the Chinese authorities was bad enough but then to get to your room to find it in a filthy condition was just too much. Got it cleaned but had to call them back to clean again what they missed. The toilet area was unsanitary and the shower recess dirty. The reception desk is opposite an entertainment area known as the Piazza, so when music or entertainers are performing talking to staff whose first language is not English is extremely difficult and one had to feel sorry for the staff as conversations became heated. The sound system on the ship is not ideal, You can’t hear announcements in your cabin and in some areas the sound is so loud it is distorted. The ships staff struggled with understanding the needs and dietary habits of westerners. The ship caters for Asian tourists and will find it hard to satisfy the Australian market. The 3 main eating areas the Dream Dining (semi-formal), The Lido (Buffett) and the Pavillion (Chinese food) are reasonable and toward the end of the trip there were signs of improvement in the food being offered. The Pavillion is strictly Chinese food and is traditional Chinese. The other eating places on the ship are very nice but a little on the expensive side, especially when this 18% surcharge is applied. Yes even a $7 bottle of beer or wine attracts a 18% surcharge. Factor this into every thing you buy on board because it adds up. The entertainment is very very good, but does repeat, and in saying that is worth seeing several times. The only draw back was that after every entertainers comments in English we have to pause whilst it is relayed in Chinese. Understand them doing that but it ruined the moment, especially with the magic show. Service is both good and bad. You can get good service one day and the next is a lottery. There are few areas where you can sit down and relax as there are no deck chairs on the level 7 and if you go up to the pool or Palm court areas you get annoyed by staff wanting sell you drinks. Shore excursions are good but poorly organised and someone at the top of the management tree needs to step up and do something. Communication is lacking and when problems arise you can only find junior staff as all the managers disappear. If you get sick on the ship, as my wife did and spent 10 hours on a drip, the doctor and nurses on this ship are excellent and probably better than your local medical centre. All in all you make the most of your trip and we still had some good times but as to the value it leaves a lot to be desired. Read Less
Sail Date October 2019
Travelled to Asia to join Cruise and Shanghai embarkation was abysmal. After arriving at the allotted time we were shown to a holding lounge for a bus transfer. The bus arrived and all passengers were told to load their luggage into the ... Read More
Travelled to Asia to join Cruise and Shanghai embarkation was abysmal. After arriving at the allotted time we were shown to a holding lounge for a bus transfer. The bus arrived and all passengers were told to load their luggage into the bus as the driver would not open the doors under the bus- those of us who could load the bus did so and helped those who were unable to do so. The bus arrived at portside and the driver stopped, jumped off the bus and we reversed the process to unload all the luggage procedure. We entered the shed and for the next four hours we waited while a Princess person was wandering around but did not have the courtesy to advise us of what was going on. We were the lucky ones as some passengers waited outside in the sun for some 90 minutes with no water or wheelchairs to help the not so well passengers - absolutely disgraceful of Princess. Our luggage finally arrived ay our cabin at approximately 7-30 PM. The cabin was small but clean and our balcony could just hold the 2 chairs and small table but the staff were very helpful. The Dining experience ( L6 dining) was not good with long delays in receiving warm food and a fairly ordinary menu. The Maitre d" of Hotel was very aloof and had no interest in upholding the dress code as noted on the Princess Patter - may need retraining. We found very limited areas to walk for 3500 passengers and in the L16 pool area people would be knitting or sleeping and the problem was even worse on L17 and the pools on both levels were so small for this size ship. The entertainment was average to say the least and will need to improve. The staff on the boat were mostly very helpful but the Service desk needs some people who understand english and know the job they are supposed to do. Shore excursions were expensive and passenger who have travelled more than us said they would not go on this ship again and that also applies to our group. To sum up - will avoid this boat again and very disappointed with Princess and the way we were treated - Ship to big, more like a floating hotel rather than a cruise ship. Read Less
Sail Date August 2018

Find a Cruise

Easily compare prices from multiple sites with one click