3 Shanghai Fitness Cruise Reviews

I’ve been to many cruises and finally chose this cruise as it’s new and the itinerary attracts me. However, this cruise is really a huge mess! First the boarding at Shanghai, wow, i thought they had organised us in regions to wait to ... Read More
I’ve been to many cruises and finally chose this cruise as it’s new and the itinerary attracts me. However, this cruise is really a huge mess! First the boarding at Shanghai, wow, i thought they had organised us in regions to wait to board, However, when we were led by a staff to board the cruise first, there was suddenly a large crowd who were waiting at the gate before us, thus we are not first as sectioned out at the waiting area. Next entering the immigration clearance part, omg, it’s so messy, they didn’t tell us where foreigners should go to, after we all gathered, they decided to block foreigners till many Chinese nationals had cleared. Then on the cruise, one of our luggage went missing! Went to their lost and found which only opened after the cruise had moved and could not find it. Then our cabin attendant said she found it outside another cabin on the same level. But the issue was, all our luggage we had tagged them with the cabin strip with our cabin number provided by Royal carribean. Next, the cabin card, we tried to find our seating arrangement on the card for the main dining, however it wasn’t there. To our horror after checking out with the cabin attendant, we found out that in China for this cruise they don’t provide a fixed seatings for each cabin like the other cruises! We gave up on that so called fine dining for the entire trip as the queues outside the main dining rooms were like some refuge centre and the food menu is not fine dining at all as they provided Chinese food only and those usual items for fine dining like steak, etc were chargeable! Omg never seen a cruise like this! Then come the mandatory emergency drill, it was so disorganised and it was so different everyone was gathering in enclosed areas! We were told to gather at the 270 degree lounge, the woman who was holding the microphone was literally shouting in the microphone and commanding everyone of us there as if we were her staff or she’s the teacher or manager Or she’s the army officer in a fierce and authoritative manner. So rude! Never been on a cruise that would demand the customers to be silent in such a rude manner! Rubbish! Next, this cruise is really into hard selling their dining products, First two days, the restaurant staff everyone were holding a promotion plan to hard sell to everyone they saw! And the activities on board were mostly chargeable which included rock climbing which wasn’t on other cruises under RC! And next I wonder why a cruise can’t provide proper coffee (though I purchased the coffee card) this is quite applicable in many cruises that I’ve been on. The so called coffee including this one is just some black water! Please don’t treat us as some fools who just drink some black water and said that’s coffee. The alighting part on the last day of cruise was also another part which annoyed me. They purposely section on foreigners and made us wait for the Chinese nationals to clear first before we move on. They blocked us out in different parts before the immigration thus resulting us to have such Long waits (1.5h) before we cleared the immigration.Next, the gym and sauna, it seemed more like a place where their staff got to utilised more. The sauna was so small and seemed to be occupied by their staff as we can’t use it and the lockers we requested for keys and could tell us they did not have the keys???? All in all this cruise is really such a messy one. Very disorganised, no system, poor service attitude especially from the customer service counter. If you want to try out the horrible experience I had gone through, go ahead and book this cruise from China as they really treated their customers who paid money to be ordered by them. Read Less
Sail Date November 2019
The destinations were numerous and interesting and the 14 days to relax after a 9 day tour of China was very inticing. The price was exceptional. On board the cruise staff were warm and welcoming. They did everything possible to make ... Read More
The destinations were numerous and interesting and the 14 days to relax after a 9 day tour of China was very inticing. The price was exceptional. On board the cruise staff were warm and welcoming. They did everything possible to make sure we had a happy and interesting time. Nothing was too much trouble. The dining options were numerous and varied. The food was beautifully presented and of a very high standard. The service was excellent provided by dining staff who did all they could to ensure we had a great experience. Our inside stateroom was very comfortable. We had tea and coffee making facilities along with a fridge. Our room was serviced daily and kept clean, with fresh towels and linen provided. We loved hanging out in the Palm Court, relaxing and enjoying a drink and a chat with the staff and other travellers. There were many inside and outside areas to visit and enjoy. The pool area was beautiful. We had many enjoyable experiences with cruise staff. We went to as many of the shows as possible. They were of the highest standard with world class acts. We also enjoyed the many other musical and other activities available. We had a wonderful time and would thoroughly recommend Explorer Dream to our friends and family. Read Less
Sail Date October 2019
Embarkation : The worst check in experience so far . No queue control n poor signage leading to lot of confusion . No enough RCL in hand to direct queue . Food quality : MDR food was served cold n service so so Rides : most ride ... Read More
Embarkation : The worst check in experience so far . No queue control n poor signage leading to lot of confusion . No enough RCL in hand to direct queue . Food quality : MDR food was served cold n service so so Rides : most ride were chargeable n why should we pay so much n get charged for all these rides . Guest services : poor , advised that we don’t need arrival card upon arrival to shanghai ( she claimed she checked with immigration . Very crowded n rowdy especially eating area ,sailing in this region . Unhygienic practices by passenger . Spitting n hand handling of fruits RCL must have also cut budget on fruits selection . Apple and grapes were the lowest quality selected , resulting in lot of wastage . Only plus point of this ship : NEW I will still cruise but not in this region anymore . Guess is an eye opener for me Note : wonder why the gym was given such a mini area Read Less
Sail Date July 2019

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