90 Seward Romantic Cruise Reviews

Beautiful ship, well appointed. All bars had awesome staff, especially Magnums and O’Shanahons . Specialty restaurants that we picked had wonderful food. We didn’t buy and shore excursions, (too $$$$) but, did do the port shopping ... Read More
Beautiful ship, well appointed. All bars had awesome staff, especially Magnums and O’Shanahons . Specialty restaurants that we picked had wonderful food. We didn’t buy and shore excursions, (too $$$$) but, did do the port shopping experience. Disappointed in daytime entertainment options when we returned to ship. Appreciated the hand sanitizer stations throughout the ship. Best entertainment by far was Fire and Ice (Michael Jackson/ Tina Turner) done by Rosie. . The entire staff on the Jewel had the best attitudes, always with a smile and asking if we needed help. Dan the Man was fun and helpful with announcements. Loved the drink package and the Specialty Dining. We are already planning on returning soon. Maybe the 16 days thru the Panama Cancel, Florida to LA where we live. We took advantage of the CruiseNow package. I personally have cruised on Cardinal Cruise Line.......I will never go back. I’m in love with NCL! Thank you for a very enjoyable cruise Gail Ropp Traveling with Lance Lomax Read Less
Sail Date September 2019
The good: drinks, bar service, cabin service, food service (but not universally food quality) embarkation, disembarkation. Five for free. The mediocre: food everywhere except Cagney's and La Cucina (and the one lunch we had in the ... Read More
The good: drinks, bar service, cabin service, food service (but not universally food quality) embarkation, disembarkation. Five for free. The mediocre: food everywhere except Cagney's and La Cucina (and the one lunch we had in the main dining room). Especially the oily yellow lab that passes for low-rent velveeta, which is as close to cheese as you get in an omelette or on a burger. Also, the Irish bar has nachos comprised of stale yellow chips, smothered in oil cheese and bacon bits? Why don't you step that game up to potato skins or chips and some real cheese? Also, $35 a glass for Veuve Cliquot? Puh-leez. You can keep it at that price. Balcony cabin seemed a little small, but that's because it's almost 1/2 bed. They could stand to widen them by about 2 feet for ease of passage. The bad: excursion markup is pretty extreme. The ship seemed even more maze-like than my previous cruises, with 6th and 7th deck dead ends at the main dining rooms. Read Less
Sail Date September 2019
We chose this cruise because it fit our time line. We were going from Alaska to Oregon. We spent 10 days exploring Alaska before we boarded the ship in Seward. We are in our 70s and felt like we were on a seven day date. We loved the ... Read More
We chose this cruise because it fit our time line. We were going from Alaska to Oregon. We spent 10 days exploring Alaska before we boarded the ship in Seward. We are in our 70s and felt like we were on a seven day date. We loved the shows and music. We danced every night. The ports and excursions were amazing. We wish everyone we met on the cruise had spent more time in Seward, the Alaska Sealife Center shouldn't be missed. Our cabin was beautiful and spotless. Everything from arrival to departure went smoothly. We were especially impressed with how smoothly getting on and off the ship in ports went. The ship had something for everyone. We did not participate in any of the daytime activities on the ship. We just explored and watched the beautiful scenery when we were at sea. We just ignored the sales pitches..art, jewelry, etc. We hope to do this again and highly recommend it to anyone. Read Less
Sail Date September 2019
A group of 18 friends gathered for an Alaska interior trip followed by the 7 day southbound cruise. The interior part of the trip was an incredible opportunity to see animals up close in a carefully managed national park. As this is a ... Read More
A group of 18 friends gathered for an Alaska interior trip followed by the 7 day southbound cruise. The interior part of the trip was an incredible opportunity to see animals up close in a carefully managed national park. As this is a cruise review, i will focus on the ship portion but highly recommend the pre-cruise adventure. Room: We were in veranda room 908, adjoining with 906. The room was incredible - appointed with luxury linens, toiletries, decor etc. as you might expect The size of the room was great considering 3 ladies were sharing the room. The bedding was firm (i prefer plush) and slightly more narrow than a normal twin. The sofa turned into a twin bed and was made each night by the butler. The walk in closet provided plenty of room for our overpacking and offered 6 drawers and a safe. The long counter in the living area had 3 more drawers so everyone had a place to store things, along with a nightstand with drawer and cubby. The bathroom featured a handheld shower as well as rainfall showerhead. We always had hot water and water pressure. The marble bathroom also included a full sized tub, which we did not use. There were shelves in the bathroom above and below the sink. Our butler kept our Bulgari products well supplied. As shower gel was provided, they also had the "scrubby puffs" for best lather. We were able to put 2 large pieces of luggage under each "twin bed" although luggage racks were also kept under the beds. Our room was quiet and we got our exercise since the activities were usually on the opposite end of the ship. When docking, we did feel and hear the engines but it was not something that bothered us. The butler kept us stocked with champagne and kept the refrigerator full. He kept us supplied with water and even distilled water. The clock in the room was marked as having wireless charging but i did not find that to work with the iphone. I brought a small extension cord with multiple outlets for charging our appliances, apple watches, etc. and would recommend the same if you like to charge everything at once Dining: While we did have grilled lobster and caviar, 3 times, in Atlantide, we really did not enjoy the food nor its timing. Dinner hours began at 7 pm. Breakfast was unavailable after 10 am and Lunch stopped at 2 pm or sooner. Since i have cruised major lines over the years, i noted the missing "all day buffet" from other ships. We had to plan around the hours that the food would be available. This was not a deal breaker but is worth noting if you are not a planner. Food taste was nothing noteworthy as i would have expected but i am a foodie. We enjoyed La Terrazza twice for dinner (and many times for buffet breakfast and buffet lunch which was great) , Indochine was one interesting but not to the taste of our large group. Our waiter suggested serving multiple items family style (and we ordered extra short ribs which were incredible) and this was a great way to try the unusual menu. the Arts Cafe served great capuccino and lattes with little snacks all day. Spanicapolo (sp) had delicious pizza and the Grill served hot lava rocks for you to cook your own steak. We tried that one night in the rain and were surprised by how nice it was but the side items were lacking and got cold while you cooked your steak. Service: The ship has mastered service. The ratio of staff to guest was amazing. My wine glass was never empty, cocktails were always offered and service was prompt. We really enjoyed being taken care up so well. Everyone seems to enjoy the job. Spa: i had two services reserved before boarding and learned about a 3 service package on board. I added acupuncture to my massage and facial and got 3 services for $495. The individual facial and massage were $229 each and included the gratuity although i left extra. They tried to sell me something in every service but i was able to resist. This is my least favorite part of the spa experience. There are no showers that i saw but lockers are provided in a small changing room. We had amazing weather until Sitka and actually did not do our excursion and it was too late to cancel. Lots of end of summer bargains in the shops in ports, especially Ketchikan. The group really enjoyed the excursions with lots of adventures in helicopters, with dog mushers and glacier hikes. There was always plenty to do in port. Onboard, we enjoyed the last show - a Queen tribute and played (free) bingo and trivia in Dolce Vita every day at 4pm. We had great service while playing. Overall: this was my 1st luxury cruise of 15 cruises. I would probably not do it again but will look at upgrading to a suite on the major lines for a similar price. The ship was small and never seemed crowded despite the large group we had. I loved the size of this ship and it is one reason to return to Silversea. I was spoiled by the service but the food just did not wow me. I am happy to answer any questions. Read Less
Sail Date August 2019
My travel agent booked this cruise for myself and my husband. I did not read any reviews on about this cruise or ship until after we had already booked the tour. As we trust our agent very much. However, after reading the reviews, I was ... Read More
My travel agent booked this cruise for myself and my husband. I did not read any reviews on about this cruise or ship until after we had already booked the tour. As we trust our agent very much. However, after reading the reviews, I was quite upset and almost ready to cancel the getaway all together. I am very happy that we didn't cancel and went on this cruise. Although we read in many reviews that the food was mundane or just ok, we felt that it was great. We saw many people state how the ship was old, musty and rusted; however we did not see this. As to us it was very beautiful. We stayed in the Horizon Suites and couldn't have been more comfortable. The service on the ship was complete accommodating, organized and did everything they could for us to make sure we were happy. We were able to book all the excursions that we wanted with no issues, while some we were put on a waiting list, they still made sure we somehow were able to join the rest of the passengers in these adventures. Not everything was "perfect" as nothing always is. There were a few hiccups along the way but nothing to be upset about. Read Less
Sail Date August 2019
I heard very good things about biking and wanted a cruise ship that did not have children. Our cruise to Alaska surpassed anything that we envisioned. The staff was incredible, very attentive to needs. It was one of the best vacations we ... Read More
I heard very good things about biking and wanted a cruise ship that did not have children. Our cruise to Alaska surpassed anything that we envisioned. The staff was incredible, very attentive to needs. It was one of the best vacations we have ever been on. The food was amazing, everyone in the staff was fabulous, and if the staff had allowed us to win The bean bag toss, it would have been perfect.lol! We were celebrating our anniversary, and it was made it into a very special occasion. The entertainment had very talented people, However what I liked most was lectures that they provided. There was a resident astronomer and a resident historian ho gave lectures that were incredibly interesting. We even got to look at the stars and planets through the Telescope that was on board. The singers in the lounge were absolutely incredible. Excursions were handled very well , and they were all well-planned and well-executed. We are planning on many more Viking Cruises. The Viking Cruise Line is highly recommended. Read Less
Sail Date August 2019
This ship was just refinished and it appeared brand new with lovely decor and finishing. Our balcony room was just big enough and service there was terrific. Only complaint was a toilet seat that slammed. And we heard neighbors slam too. ... Read More
This ship was just refinished and it appeared brand new with lovely decor and finishing. Our balcony room was just big enough and service there was terrific. Only complaint was a toilet seat that slammed. And we heard neighbors slam too. Food on ship was somewhat disappointing as Celebrity reputation was much better. Specialty restaurants were excellent but main dining room and buffet were hit and miss. Some of the portions were tiny and food typically arrived like warm Drinks were good but inconsistent. Don’t order old fashioned as they couldn’t get it right. Bloody Mary was great Our stops were marred by poor weather with two most exciting spots the worst. Our helicopter ride to Glacier was cancelled and inside passage was foggy. We also did a pre cruise land cruise with celebrity to Denali to see wildlife. Strange as Celebrity doesn’t really run that part of tour. Information was lacking Read Less
Sail Date July 2019
Love Viking. Always wanted to go to Alaska. Room is a little small. A/C is so so. Love the drink package, speciality restaurants, shore excursions. Internet a little slow. Crew is very nice. Food is great. Boat is beautiful and so clean. ... Read More
Love Viking. Always wanted to go to Alaska. Room is a little small. A/C is so so. Love the drink package, speciality restaurants, shore excursions. Internet a little slow. Crew is very nice. Food is great. Boat is beautiful and so clean. Already booked another cruise. Can fit luggage under bed. Has more drawer space. Loved our balcony. Do the helicopter ride to Mendenhall Glacier and dog sledding. Loved the train ride and the excursion on the Deadliest sea boat. Manifred I had excellent steaks. Loved not always having announcements, no children, and older crowd. This was our 2nd cruise with Viking. The spa is wonderful. The pools excellent. Bar service is above all other. Entertainment could be a little better. Love having wine, beer, soft drinks included. And being able to stay pre or post at beginning and end ports. Airfare is great. Top of the line in cruises as far as I am concerned. Read Less
Sail Date July 2019
Alaska has been on our bucket list for years, and when Viking announced they would be sailing to Alaska we jumped at the opportunity, having experienced a Viking River Cruise in 2014, the Romantic Danube. The Viking Orion had not yet been ... Read More
Alaska has been on our bucket list for years, and when Viking announced they would be sailing to Alaska we jumped at the opportunity, having experienced a Viking River Cruise in 2014, the Romantic Danube. The Viking Orion had not yet been completed when we made our reservations, so watching her development was exciting. Viking truly has transported the finest of their river cruise ships into their ocean cruise ships, and it felt like coming home when we boarded at Seward. One aspect of the cruise that was attractive to us was the specific itinerary that included more of Alaska than just the fabled Inside Passage. We did the pre-cruise extension in Anchorage, where Viking picked us up at the Anchorage airport and transported us to the Anchorage Hilton for 2 nights, then onward from Anchorage to Seward to join the ship. The weather was not always cooperative and in Seward it was raining and chilly outside, but warm and welcoming onboard. Embarkation was smooth and fast, and the primary downside was the distance we had to walk from the point where we cleared security to the ship itself mostly in the rain. From then on the weather was either cloudy and cool or clouds and sun. Valdez was beautiful, sunny and clear; overcast at Hubbard Glacier and Icy Strait Point and Skagway, sunny and warm at Juneau, mostly sunny at Sitka, cloudy at Ketchikan, and gloriously sunny on arrival at Vancouver. Of the many attributes offered by Viking, having all outside cabins with balconies was a definite plus, the small size was wonderful with just 930 passengers, and perhaps the one consistent comment we heard was how thankful our shipmates were that there were no children (us included). Folks, this is not a party ship, yet it packs in more entertainment options than are possible to sample in the 11 days we had available. We would definitely cruise again with Viking Ocean and River Cruises. Read Less
Sail Date July 2019
We are not travelers. This trip was perfection. The ship, its design and appointments, crew...all perfection. Every detail, every comfort. I think I could be talked into living aboard! The hotel in Vancouver for extended stay was ... Read More
We are not travelers. This trip was perfection. The ship, its design and appointments, crew...all perfection. Every detail, every comfort. I think I could be talked into living aboard! The hotel in Vancouver for extended stay was lovely, with a spectacular view. The brunch one of the best ever. On the cruise, the food and service were superb. I had the pool to myself most mornings. The lectures and TED talks were highlights, as was the planetarium 3D film on the Sami reindeer culture. Icy Straight Point and the town of were highlights. Sitka was a disappointment. We visited museums and galleries wherever we went, and they were a joy. I do wish there was still a formal or dressy night option. The musicians throughout the ship were fabulous. Would have enjoyed a tour of the mechanical levels of the ship. The concierge services were repeatedly helpful and informative. The daily newsletter, and the onscreen itinerary maps onscreen in the rooms were much appreciated. Best cruise ever! Read Less
Sail Date July 2019
This trip... our second to Alaska, we decided to expand our horizons & visit Denali National Park! All I can say is the entire experience was amazing... we learned more than we expected & Alex, the tour guide was awesome! The ... Read More
This trip... our second to Alaska, we decided to expand our horizons & visit Denali National Park! All I can say is the entire experience was amazing... we learned more than we expected & Alex, the tour guide was awesome! The train was comfy ... the bus was great & each and every step along the way - we were given expectations - what the rooms would be like (some had no ac), when to have luggage ready, where to be when & every little detail! The entire land portion was fun, exciting, a learning experience, fun and extremely well organized! We opted for the Denali portion first so we could unpack & stay put once we got on the Jewel --- worked perfectly! Now the Jewel ... the renovations are beautiful & very stately ... all of the somewhat gaudy decor has been replace and the entire ship is BEAUTIFUL! We love the new look and NCL has lots to be proud of... that for sure! We always book a suite & love the extra attention to our needs and this was no difference ... our concierge, Butler & steward were amazing ... we loved them all! They took care of our every single need ... even a blanket for sitting out on the deck when the glacier viewing was chilly! Weather was warm for many of the days and I'm delighted we had been watching the weather... who would think we would go to Alaska & get tan sitting on our forward deck? Amazing! Read Less
Sail Date July 2019
The best thing about this ship are the four extra elevators they added either as an afterthought or in retrofit — Two on each side of the ship in the middle give us a total of seven elevators at entry point. These glass elevators on the ... Read More
The best thing about this ship are the four extra elevators they added either as an afterthought or in retrofit — Two on each side of the ship in the middle give us a total of seven elevators at entry point. These glass elevators on the side of the ship are much faster than the normal elevators and so wait time was actually quite minimal. A cruise ship leads a hard life, the cabins are constantly occupied 12 months a year the elevators are constantly moving so things do you wear out quick... noordam isn’t bad at all But too many elevator button lights are burned out, Drain on bathtub broken,the toilet stopped working for a while, There is some wear on the furniture in the cabins. The TV reception and remote isn’t very good. I certainly can’t mark it down because it caters to an older crowd, 80 percent 50 plus, but be aware of that when you are looking at cruise lines. The entertainment budget goes for a string Quartet that does Bach, not trapeze artists. Relatively limited dining options. Food is just OK. Wine is prohibitively overpriced even for a cruise line. Read Less
Sail Date June 2019
I have been sailing for over 25 years and regularly with Celebrity. We went to Alaska with Celebrity as I always had a good time and excellent value. This time, there were a few differences related to some 'changes'. There are ... Read More
I have been sailing for over 25 years and regularly with Celebrity. We went to Alaska with Celebrity as I always had a good time and excellent value. This time, there were a few differences related to some 'changes'. There are now some exclusive areas on the ship. For example, unless you have a suite, you cannot access the front of the sun deck (the reintroduction of classes on a ship was quite a shocker). In addition, the refit has ruined the back of the sun deck with a giant screen playing cartoons all day and a steel structure blocking the view to the sea. The cabins were very nicely redone and room service was impeccable. The main dining room refit is quite 'different' but we got rapidly used to it. Service was outstanding in the main dining room, and the food went from outstanding to very average and it seemed a challenge to cook anything but shoe lather. The portions went from fine to microscopic. Tuscan grill was quite a disappointment, and I cannot understand why this is replacing Ocean Liner. The shows were very nice, and guest service was as good as it gets. Despite a few items over which we were disappointed, we still had a good time. Read Less
Sail Date June 2019
This was our 3rd Viking Cruise, but our first Ocean Cruise. We wanted to experience Alaska, but in "Viking style", without gambling, large crowds, and with a focus on history and culture, gourmet dining, excellent wine, and ... Read More
This was our 3rd Viking Cruise, but our first Ocean Cruise. We wanted to experience Alaska, but in "Viking style", without gambling, large crowds, and with a focus on history and culture, gourmet dining, excellent wine, and without children aboard. Viking once again exceeded our expectations, from the moment we stepped aboard, through departure. The staff was very proactive, accommodating, and attentive. The excursions were well planned and interesting, and the food and wine were outstanding at all of the restaurants aboard. Toward the end of our cruise, we decided to attempt to upgrade our overnight cross country flight home to First Class, due to the length of the flight and the time difference, and the concierge service took care of our request within a day (obviously, with the additional expense as expected). There were lectures and discussions offered prior to each excursion, and even a Planetarium, with 3 separate shows (you need to make a reservation for these, as seating is limited, but we didn't have any problem doing so.) There is a health club and spa aboard, a small pool, and many places to sit and relax while you watch the scenery go by. We would highly recommend Viking for any adult(s) who are interested in experiencing Alaska in a relaxed setting while providing luxurious accommodations and excellent dining. The highlight of the trip for us was observing the Hubbard Glacier. The weather was ideal, and to see the massive wall of ice, and hear it as it moved, and to see pieces of it occasionally fall into the sea was very memorable. I also very much enjoyed the zip line excursion. Read Less
Sail Date June 2019
I had visited 49 states and was trying to figure a great way to visit my 50th, Alaska. After much research, taking a Viking Cruise seemed to fit the bill. We were pleasantly surprised at the excellent service, gourmet food, and ... Read More
I had visited 49 states and was trying to figure a great way to visit my 50th, Alaska. After much research, taking a Viking Cruise seemed to fit the bill. We were pleasantly surprised at the excellent service, gourmet food, and wonderful excursions. We enjoyed the pools, movies, lectures, outdoor activities, etc. The crew went out of their way to learn our names and to provide anything that would help us to enjoy our cruise even more. We were so impressed with the service and the ship, we scheduled another cruise for next year. The cabin had everything you needed for a week at sea. The bed was luxurious and the balcony provided for a personal view of the Alaskan landscape. We thought the excursions were well planned and educational. I especially enjoyed the planetarium and shows on board the ship in the evening. There is no doubt that Viking provided the best experience possible for one's first cruise. Read Less
Sail Date June 2019
My husband picked this trip for our 25th Wedding Anniversary, so this was suppose to be a trip of a lifetime. Before I tell the negative let me give you the positive. This was a two week trip the first week on land was done thru NCL with ... Read More
My husband picked this trip for our 25th Wedding Anniversary, so this was suppose to be a trip of a lifetime. Before I tell the negative let me give you the positive. This was a two week trip the first week on land was done thru NCL with premiere travel we had a awesome guide and wonderful motor coach driver. The cruise on the other hand was still good but a let down after the first week. The Norwegian Jewel Staff was very rude but what do you expect when you pay your tips up front. The food was the same thing everyday and very bland. It was like eating in a hospital. I talked to several people that ate at the specialty restaurants and said it was horrible so we never wasted our money. Day 4 they started running out of beer. The ship was just okay nothing spectacular very hard to find things on board. the cabins where very worn. The activities on board for the most part where good. The comedian was awesome. Getting on and off the ship was very easy, but again the employees very rude. We chose a wifi package... don't because you'll never be able to get on, unless you would like to up grade for more money. Read Less
Sail Date June 2019
We chose this cruise as part of a Land/Sea cruise for our 25th Annivrsary. The ship is in great shape, the staff is always friendly and the services can't be beat. We started in Seattle for the beginning of our R6L. We flew to Alaska ... Read More
We chose this cruise as part of a Land/Sea cruise for our 25th Annivrsary. The ship is in great shape, the staff is always friendly and the services can't be beat. We started in Seattle for the beginning of our R6L. We flew to Alaska on Alaska Airlines, SEATAC is a bit chaotic.. We wandered around Anchorage, went to the Huli knife shop, began souvenoir hubting and a headed back to get something to eat at a Brewery across the street from the Westmark Anchorage, a a good hotel to get some sleep. We picked up a snack for our breakfast the next morning, choosing to eat on the train. The next morning we were bused to the train station, got on our assigned train car and settled in. Once the train was moving we ate breakfast (1/2 the hotel pric) which was excellent!. Back in the train car we enjoyed our train attendan and his knowledge of Alaska while having a couple cocktails. We had an afternoon snack and arrived in Denali 9 hrs later. Debarking the train we were bused to out lodge, we were in the new lodge, Ridge View. These are very nice! Our luggage was waiting for us in the room, we changed and went for a stroll and enjoyed a dinner at Kartstens, good food. After a good night's sleep we had an early start to the day, meeting the Denali Tundra Wilderness Tour at 0530! It was worth it though, seeing allot of animals and great views of Denali. The next day we took a bus from Denali to Seward, another 9hrs! We stopped half way for a very nice make your ouwn sandwich at the Settles Bay Lodge. T he boarding was quick, and we were on the Westerdam. Cruising Glacier bay was beautiful, They expect the glaciers to be completely receeded in 5 years! Haines is a nice small town, Alaska Rod's is a great souvenoir shop, most items are hand made by Rod himself or elsewhere in Alaska. Junea is anothe great port, be sure to see the Medenhall Glacier, it is also quickly receeding! Ketchikan is a busy place, uualy 5 ships in at a time. The Lumberjack show is very entertaining! If you want real canned Salmon, go to Salmon Etc. It is privately owned and operated. Another day of relaxing and then disembarking in Vancouver, we were qulified for direct to ship. You meet in the mainstage area and then are quided to your coach on a seperate brow from everyone else. Yur luggage is already in the bus. After a stop at the borde and passing US customs it's off to SEATAC. Read Less
Sail Date June 2019
My husband, my sister, her husband and I were on Norwegian Alaska Land/Sea Tour. We had an awesome time. Norwegian did a great job with the itinerary. The tour guide was very nice and knowledgeable. The Norwegian Jewel was a great ship. We ... Read More
My husband, my sister, her husband and I were on Norwegian Alaska Land/Sea Tour. We had an awesome time. Norwegian did a great job with the itinerary. The tour guide was very nice and knowledgeable. The Norwegian Jewel was a great ship. We had an inside cabin 9569 and it was perfect for us since there is 21 hours of daylight in June. There was plenty of room for the two of us to get around the side of the bed and to use the desk at the bottom of the bed. There is plenty of storage for luggage once we unpacked. The lighting was easy to find and the temperature in the room worked great. The bathroom shower was a nice size. But the way the toilet is placed it is hard to have enough leg room if you are very tall. Our room steward was very friendly and kept the room cleaned. We received towel animals each night which was a nice gesture. We saw the comedian twice on the cruise. He was better the first time. The second time he did an adult version which wasn't as good as his family show. We also saw the show where they sang 70-80 songs. That was a little corny and the singers were not that good. We didn't get to any of the other shows. The food in the buffet was always good and plenty to choose from. We did eat often at O'Sheeans and always enjoyed what we got. The service was always fast and friendly. The only specialty restaurant we ate at was Moderno. The service there was very good and the food was very good. I tried their specialty drink and did not like that at all. We had the land portion of our trip first then got the ship in Seward and finished in Vancouver. Embankment and Disembarkation went very smoothly with no issues. We loved everything about this cruise. We did a Whale Watching and Mendenhall Glacier tour in Juneau. We did see some whales, seals and Eagles. In Seward we did the Ghosts & Good Time Girls Walking Tour and it was very informative and lots of fun. In Ketchican we did the All you can eat Crab Feast and Lumberjack show. This was a great meal and the Lumberjack show was very entertaining. We would definitely cruise with Norwegian again. Since this was our second time on the Jewel we would probably pick another ship next time. Read Less
Sail Date June 2019
Alaska was on our "bucket list" so we started out with a 6 day NCL Land Tour from Fairbanks, ending in Seward. That trip alone was well worth it...but on to the cruise! Embarkation from Seward was a piece of cake. The first ... Read More
Alaska was on our "bucket list" so we started out with a 6 day NCL Land Tour from Fairbanks, ending in Seward. That trip alone was well worth it...but on to the cruise! Embarkation from Seward was a piece of cake. The first meal in Azura was bit slow and clunky but the food was good and we weren't in any big hurry! Overall the meals were fine, particularly the specialty restaurants. The food in the main dining rooms was "good", and the service was more than adequate. Specialty restaurants were SUPERB, especially Le Bistro and La Cucina! Our mini-suite was perfect and our Room Steward, Rolando did an excellent job keeping it clean and tending to any of our requests...kudos to Rolando! The extra USB ports were a nice add. Overall the refurbished ship was clean and redecorated nicely. I was a bit disappointed that the seats in the Stardust Theater were not replaced during the refurb. They were low and uncomfortable two years ago and they are the same now. We were so busy, we managed only one show..."Rock You Tonight". It was GREAT...wonderful singers, dancers and band. An awesome production! I do like the smaller ships like the Jewel where you do not need to make reservations to get into every event. The ship entertainment was good...some very talented folks. Lots of pop music & jazz. I do wish there was some "Classical" music on board, maybe in the main lobby. It might give the ship kind of a "high class" feel. (There is a grand piano there which I have never seen used.) The gym was clean and all the machines seem to be working. The bar service was spot on. I will say the wine in the wine tasting event was a step lower that those I've been to in the past...and believe me I am not a wine snob. But I did pay extra for some GREAT wine in the specialty restaurants. Of course you go to Alaska for the spectacular views and scenery. The glacier viewing was excellent. I did spot humpbacks on three occasions from our balcony. Lots of good "Kodak Moments". Just staring out the balcony at the snow capped peaks was awe inspiring (especially for a couple from "flat" Florida!) The best part of the cruise were the ports and excursions. We did the Zip Rider/Wale watching tour...WOO HOO, what an adrenaline rush! We did the Helicopter Ride to the Glacier and Dog Sled Mushing, which was probably the best shore excursion we've ever been on! We also did the Wilderness Glacier trip where we canoed up to a glacier...also an outstanding trip! Between my camera and my Go-Pro I took over 2100 pics...many great memories. Overall the ship, crew and cruise met all of our expectations. Kudos to General Manager Steve for running a tight ship. Kudos to Jenny, Group services Coordinator for coordinating the Meet & Mingle and kudos to Dilip our Concierge who was always ready to assist us! Now that Alaska is crossed off the bucket list, it's time for French Polynesia/Hawaii in 2020. THANKS NCL! Read Less
Sail Date May 2019
Loved the Westerdam. Great cabin 10018 with excellent location. Good viewing when on a southbound cruise. Entertainment great and went late into the night. BB Kings good. The 2 piano players in the Billboard Bar were also great. ... Read More
Loved the Westerdam. Great cabin 10018 with excellent location. Good viewing when on a southbound cruise. Entertainment great and went late into the night. BB Kings good. The 2 piano players in the Billboard Bar were also great. Food good. Only disappointment was lunch in the Pinnacle Restaurant. Not worth the extra $. Not sure why a Coconut Trifle would gave 2 layers of rich chocolate that overpowered the taste of anything else...inedible. Strawberry pavlova...better pavlova in the Lido. Crab cakes for appetizer were excellent. Entrees (mains) pretty ordinary. Dinner may have been better. Santos and Otto did a great job in looking after us in our stateroom on Deck 10. Recommend this Stateroom, in particular location. Great service with a smile everywhere. Plenty of updates from the Captain. Smooth sailing. Embarkation was easy and we were able to board earlier than designated. Disembarkation needed more signs for lines of group colours. Easy to look up everything on TV in cabin, e.g. account and dining menus for the day. Good movies too. Read Less
Sail Date May 2019
We chose this cruise a we wanted to go back to Alaska and wanted to go on the Azamara Quest for the second time. It didn't disappoint. The food was excellent and the itinerary was good although we missed Victoria because on high wind. ... Read More
We chose this cruise a we wanted to go back to Alaska and wanted to go on the Azamara Quest for the second time. It didn't disappoint. The food was excellent and the itinerary was good although we missed Victoria because on high wind. We were able to get closer than the larger ships and only had to tender one time. The smaller lounges on board were very nice to meet and converse with other cruisers. The elimination of the Casino was disheartning, however probably saved me some money. The Captain was one of the most outstanding officers I have seen on a cruise ship, very personable and visible to keep us informed on every phase of the cruise. Hope I get another chance to go on the Quest and cruise with him. Embarkation was the quickest and easiest I had ever been through in nearly 20 cruises. Disembarkation was also easy with our luggage removed from the ship the night before and were close to our transportation. Canada and US Customs were very professional and smooth. Read Less
Sail Date May 2019
We did a fifteen day land and sea journey that started in Fairbanks and loved every minute of it. The Westmark hotel in Fairbanks was terrific, we stayed in South Tower, how anyone could complain about these rooms is beyond me. We went ... Read More
We did a fifteen day land and sea journey that started in Fairbanks and loved every minute of it. The Westmark hotel in Fairbanks was terrific, we stayed in South Tower, how anyone could complain about these rooms is beyond me. We went on the River boat cruise and did the Gold Dredge eight which was a lot of fun, a great way to get started. Denali was awesome, we spent two days there before moving on. Rode ATV and did the Denali Tundra wilderness tour, which was eight hours but had the most amazing sights and we saw a decent amount of wildlife along the way. The weather was perfect for most of trip, rained first day and last day, other than that we had tons of sunshine and warm temperatures. The two lodges were very nice with a rustic feel, we really enjoyed them. Then we took the train to Talkeetna and the train was fun with great views, and good hosts pointing out highlights as we passed them. Saw two moose along the way as well. Bartender on board to make sure everyone had a good time, we certainly did. After spending the afternoon in Talkeetna a great little quaint town with fun people, from there we went to Mt. Mckinley Princess Wilderness lodge which gave us some amazing views of Denali as well. Off to Anchorage on a tour bus to the Westmark Anchorage, an older hotel but kept up nicely. Spent the evening, morning exploring Anchorage which is a very nice city on the inlet. In the afternoon we went to the wildlife preserve where we say many of the native animals up close. Then we went to Mt. Aleyska Resort to spend the evening in the town of Girdwood. The resort was fantastic, very beautiful, high end with endless scenery. Many chose to go into town, we to the tram to the top of mountain and spent the evening eating dinner up there and enjoying the view. Then we went down and spent time exploring the hotel and it's many bars. After an enjoyable evening at Mt. Aleyska we boarded a bus for ride to Seward to board the ship. We got to explore Seward for a few hours before we boarded the ship which was easy and painless. We had a Verandah room with balcony on port side. Nice room, loved view from balcony, had lots of storage for luggage and clothes. Suitcases fit under bed and closets held a lot of cloths. Our room stewards Anom and Novi met us upon arrival and were great guys who did and outstanding job. Wonderful guy and people. The entire staff on the ship were top notch not a complaint on anyone, polite, friendly, helpful and boy do they keep this ship clean. We had great weather and smooth seas as we left port heading for a day at sea before Glacier bay. Glacier bay was phenominal being on port side we saw everything, Captain did a full two rotations at Margie glacier so everyone could see the glacier, I know we saw some calving it think everyone did, what a great day. Most of the cruise we had breakfast in suite with room service, it was hot an delivered on time. We enjoyed sitting on balcony having breakfast while we docked or pulled into port. Our first port of call was Haines, we had an exscursion planned, Portage glacier so we only had a few hours to tour area around ship. The excusion had a wonderful boat ride to the area of the glacier a bus ride to a camp where we suited up with life vests, boots and an oar (boy was my wife suprised) and hiked a half mile to ten man canoes. We only had to paddle about fifty yards before they could use trolling motor on back of boat. then we went ashore about a hundreds yards from portage glacier for pictures etc. Decent tour not sure wife would do it again, it was rustic, the outhouses were terrible. Juneau was our next port we had time to explore before and after our Whale watching excursion, with Mendehal glacier tour. I wish we had more than an hour at the glacier, theres a water fall Nugget falls thats walkable but its a two mile walk, I got pictures but I would've like a closer view. We saw five whales on our cruise to Orca Lodge for a great lunch and shopping (yes more shopping & the only place they don't have gift stores is the bathrooms in Alaska). It was a nice excusion, very well executed and narrated. We went to red dog saloon, I had five Duck fart shots which were very good, wife didn't care for them. Walked around Juneau for the rest of the day before heading back to the ship for dinner. We only ate in the main dining room once and it was very nice and good. Most of the time we were busy and just hit the Lido buffet which had similar items as main dining room, but finding a seat was a chore sometimes. Food was getting cold by the time we sat down. From Juneau we headed to Ketchickan where we saw first day of rain in some time. We had two hours to look around before we went to Neets bay for bear watching via floatplane. I was worried they may cancel flight but it went off without a hitch. The plane ride was great on the way to Neets bay. At neets bay we saw three bear up close and personal at the hatchery, evidently we were at the end of one salmon run and very beginning of another. The bears were within 20 yards but we were on observation deck. On the flight back to Ketchikan our pilot took us over some of the Misty Fjords and then thru some spectacular scenery, saw seals on rock, Dall sheep on hillside it was a wonderful flight back. Once back on ship we watched two adult eagles with a juvenile down on the shore line. Upon leaving Ketchikan we headed towards the inside passage in the rain and some rough seas. Once we got to the inside passage the seas smoothed out. Woke up saturday morning watched us pull into Vancouver which is a beautiful city for disembarkment. We had breakfast in room as we waited for our group to be called, we had a 9-9:30 time and we were at the airport by 10:15ish very easy. Overall it was a marvelous trip, I'd do it again in a minute. Holland America was very organized and terrific. The Noordam was well maintained, clean and the right size. Read Less
Sail Date September 2018
My wife and I began preparing for this cruise 5 years ago when we took our first Alaskan cruise for our 30th anniversary. We had so much fun, and it was so amazing, that we decided we'd do another for our 35th. And this time ... Read More
My wife and I began preparing for this cruise 5 years ago when we took our first Alaskan cruise for our 30th anniversary. We had so much fun, and it was so amazing, that we decided we'd do another for our 35th. And this time we'd do our own pre-cruise tour before sailing southbound. I would have preferred to sail earlier in the year this time, but as it turned out it was the same timeframe as the first one, which meant we were cruising over our anniversary again. So that was fine. We arrived in Anchorage on Sunday the 26th. Unfortunately, Delta had fun with our flights a few times and our original 12:30pm arrival ended up being 3pm. With a delay in landing and then waiting for the hotel shuttle, we didn't arrive to the Lakefront Anchorage until about 4pm. Only 15 hours after we had gotten up! Somehow we managed to stay awake until dinner time and we went for a short walk around the area and the lake with all its float planes. But that was the end of Sunday. On Monday we headed for Denali National Park. We made a few stops on the way for some supplies, and we also visited the Earthquake Park. It's always interesting to see something that I've read about in the History books. That Good Friday earthquake in 1964 was something else.. We spent 3 nights at Carlo Creek Lodges in one of their private cabins with a private bathroom. The cabin was cozy, and the bathroom even more so, but it was clean, comfortable and only $124/night. The location was very nice, about 15 minutes south of the park entrance. Fortunately, we had a chance to see Mt. Denalij on our drive up to the Park. Tuesday we took the hop-on/hop-off bus into Denali. The weather was not great, with scatterings of sun, rain, fog, low clouds, etc, so we didn't do any hopping off, hopping on. Wednesday was great weather when we went to the park again This time we started the morning off climbing Mt. Healy. And then it rained as we got within the last mile of the overlook, so we came back down. We went to the Dog Sled Camp later, when the sun was back out. Thursday we drove back to Anchorage. It was a rainy drive, but when we got to Anchorage the rain stopped and we got to explore more of Anchorage. We did some shopping for souvenirs. TIP- we found stuff up in Denali area just as cheap as in Anchorage, so you don't need to panic.. This time we stayed at the Clarion Suites as they had a shuttle to the train station. They take your name for it, but someone we were overbooked. Not sure how that happened, but we got everyone to the station on time. The train ride to Seward was so much fun, and the scenery was great. We paid for the upgraded Gold Star service. The breakfast was great and the dome car was so nice to really see things It helped me spot a family of 3 moose for all to see! We met some great people on the train. As it turned out, the couple seated behind us on the train, was our next door neighbor on the cruise. When we got to Seward, we stopped at Alaska Seafood Grill for some lunch. The chowder in a bread bowl is excellent! We had reservations with Body Abode for massages before the cruise. With arrival around 11, finding lunch, walking to our massages and all that, it was 2-2:30 when we arrived at embarkation. This was the first time that we were the ONLY people in line to check in. It was surreal and, as you might expect, really quick. Best boarding ever. The ship was clean and seemed well maintained. We enjoyed it alot. The Solarium is one of the best I've seen on RC and I've 9 of the ships so far. The Park Cafe was also nice, we ate their a couple of times. We split our time between the MDR and the Windjammer. The only bad time we had though was one of the last nights in the Main Dining room. Our service was just awful. It was the first time ever in the MDR that we had bad service over 10 cruises. It seemed like our waiter and asst waiter were too busy with one of the tables near us to even bother to make sure we had water. In fact, one of the couples at our table asked for water, and they got it. But the other 4 of us didn't, and my wife's glass was pretty much dry. We then had to ask the head waiter for water for the rest of us. (And I must say that the head waiter never actually introduced herself to us at all). They were slow on bringing us our food, especially our desserts. I've never complained before, but we did that night. One of the other couples actually told us that they pulled their pre paid tips from the wait staff. That might have been a little extreme but it was frustrating. The Hubbard Glacier is amazing. We got to within a half mile that day, and we able to see some nice calving. Then they came around with hot chocolate which we could add Baileys to, and that really hit the spot. Man, was it cold there! At Juneau, our only excursion was the twilight whale watch, so we explored Juneau on our own. We walked on the Seawalk to the new Whale fountain. We wanted to eat at Tracy's but the line was sooooo long. We went to Pier 49 and while the food was good, the wait was too long. Especially when people who ordered after us got served before us. Way before us. I would not recommend them. In Skagway we did the Bike ride down the mountain. We weren't able to book the one including the White Pass Railroad, but the ride was fun anyway. Plus we saved about $150. We also visited the local museum and we had lunch at Northern Lights pizza for burgers. Very good. And not an arm and a leg! The only about this soundbouth cruise is that all stops are one right after the other. That makes for some busy days. I would love a Sea Day in the middle to break it up, but that's probably not gonna happen. Icy straight Point is a Hoonah village and I've read where some people don't like it. I think it's great to see how the locals live and to share that experience. Not everything can be packaged and sold to lazy consumers. We just did a hike with a local and it was great. We learned a lot. It 's a nice island. Maybe next time we'll do something else. And finally in Ketchikan, we didn't do any excursions. In the morning it was raining, go Figure, so we walked to Creek Street, went up Married Man's way and saw the Fish Ladder. We went by some shops and we even bought some smoked salmon to send home. Later on, the rain stopped and the sun came out, so we went back to the fish ladder, and explored the city more. We went by Creek street again. We had a late lunch at the Alaska Fish House. seating was limited so we shared a table with a couple who turned out to be the owners of the Crab Fisherman's Experience shore excursion. Yeah, we were eating at a place the locals eat at. My wife had the chowder and I had the halibut fish and chips. I don't even remember the last day at sea, but I think it involved sleeping, reading, hot tubs and eating. When we got to Vancouver, we spent the day there, as we had a train to Seattle at 4:45pm. We went to Stanley Park and visited the aquarium there as well as walking around the flower garden. We spent time along the harbor as well enjoying the float planes. In Seattle we stayed at the Belltown. It was a nice hotel and located near some nice dining. On Saturday, we explored a bit of Seattle. We checked out the sculpture park, and visited Pike's Market again. (We had visited Seattle 5 yrs ago so all the regular tourist spots were already visited). We did go on the Locks Cruise and saw the Sleepless in Seattle houseboat. Our flight home wasn't until 12:30am, but after a nice pizza dinner at Zeeks pizza. Read Less
Sail Date August 2018
This was it first cruise and is likely to be the last. We left 4 hours late and traveled the inner passage at night, couldn't see anything. The ship is fundamentally a shopping mall - hotel on floats with gambling room, and an ... Read More
This was it first cruise and is likely to be the last. We left 4 hours late and traveled the inner passage at night, couldn't see anything. The ship is fundamentally a shopping mall - hotel on floats with gambling room, and an incredible assortment of bars (who drinks $60/day of alcohol?) Aside from one glacier view nothing but far land on one side and empty ocean on the other. We were transported from one tourist trap to the next, with villages doubling or tripling population as the ship comes in. A hassle to get in and out with security and room card (I understand they don't want anyone left stranded, especially those who drink $60/d alcohol!!) The presentation on board were poorly presented with low quality visuals. One experience was enough. Not interested in social games, bingo, arcade game or whatever. Very few opportunity for photography. Incessant push to buy non sense watches and the likes. Too much smoking! The good thing about such an enormous ship is that it is very stable and food was good. Otherwise a miserable experience Read Less
Sail Date August 2018
I choose this cruise because it worked best for the time frame we had. I also selected it because I believe cruising in one direction in Alasaka is a better way to go. The Jewel is old and needs updates. The food is more than plentiful, ... Read More
I choose this cruise because it worked best for the time frame we had. I also selected it because I believe cruising in one direction in Alasaka is a better way to go. The Jewel is old and needs updates. The food is more than plentiful, but lacking in quality. I know many go to eat themselves silly, but even the dinning rooms with extra fees or paid meals were less than gourmet. Often the protein was fine but side dishes were awful. Multiple restaurants served side dishes in small aluminum pots that didn't hold heat and were just awful in appearance in addition to contents being terrible. At Moderna restaurant we were given a 9:30 seating which was fine with us but it was a Brazilian BBQ so as soon as we started they said it was last call for the foods being offered. Not the waiters fault, but frustrating. Another speciality dinner, we were seated then before we even got our drinks we ordered, four officers from on board came in, they ordered wine and their meals and had everything before we even got our drinks. Seeing as they downed two bottles of wine I hope they were not going back to work, but it was frustrating we couldn't even get our drinks in that time. The excursions were fine, but if you really want to see Alaska extend out before and do it properly. I suggest the guided Exit Glacier ice hike or climb out of Seward if you really want to be on a Glacier and see all of its terrain. What I did enjoy was the staff in the regular dinning rooms, housekeeping and those in the lesser positions. They were polite, friendly, helpful and happy. Ask them for recommendations on local establishments to eat, drink and shop. Or if you need anything above and beyond they were right there to help. The upper level staff at some the better restaurants and those at the various speciality locations were always slow, angry, annoyed and just plain rude. They seemed to be older and possibly burnt out? I don't know, but asking for lemon for my water almost put one waitress over the top. The exception was the guys at the Sushi bar, and the waiters at Moderno. They were fun, attentive, and professional. The pluses were getting a balcony room facing shore, we simply could sit out and watch the glaciers calving as we passed by. Though it rains a lot, on the southern end of the trip when it was warm and dry, we could sit out and enjoy the scenic views and simply relax. The gym staff was motivating and fun, I enjoyed the classes they offered very much, and tried many new formats. The art talks were interesting and informative though they did get a bit redundant at times. the auctions were a bit too long, and there was some behind the scenes maneuvering to try and get bidders to buy more. The shows and comedians were as expected, and there was certainly things going on to choose from. A naturalist speaking would have been a nice perk. Excursions were fun, but a bit too pricey for what they offered. We did helicopter to Glacier hike, dogsledding, ATVing, train ride, and were supposed to do zodiac boats but that got screwed up and ended up on boat ride to Fjords. We were disappointed the woman at the excursions desk was unfriendly and unhelpful. She tried to pacify us with a $50 credit towards the ride we ended up on, but made no effort to help us resolve the error in the first place. All in all, if you are looking for a bargain cruise this is fine, especially if you don't care about eating so much. Especially fresh fish and crab, not a lot of options for those which is disappointing considering the location you are in. If you truly want to experience Alaska I would say spend the money elsewhere, Read Less
Sail Date August 2018

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