14 Helpful Votes
Sail Date: September 2018
As newly retired folks we were able to jump on the Norwegian Jewel at the last minute for a cruise from Seward, Alaska to Vancouver, BC. Alaska was a "bucket list" destination for us and did not disappoint. We have previously ... Read More
As newly retired folks we were able to jump on the Norwegian Jewel at the last minute for a cruise from Seward, Alaska to Vancouver, BC. Alaska was a "bucket list" destination for us and did not disappoint. We have previously cruised with Royal Caribbean and had concluded that we were just not cruise people due to the constant pounding music, intrusive sales tactics, and crowds. Our NCL cruise to Alaska totally changed our minds. The ship never felt crowded. The dress code was quite casual due to the destination, think puffy coats and warm hats. We started the cruise with a quick view of the Northern Lights in Anchorage on our way to the train station at 4:30am (yes, take the train instead of the bus, well worth it!). You are given assigned times for boarding and the process went smoothly. We only had carry on luggage so were able to check in, unpack, and start enjoying the cruise immediately. And what does that mean? Food of course. We ate exclusively in the complimentary dining rooms and didn't feel like we lacked anything. The main buffet, the Garden Cafe, has something for everybody. There were options for fresh cooked turkey and veggie burgers or fresh fish daily. One of the hot lines was primarily vegetarian and included an array of different Indian cuisine which we tended to eat most of the time since it was so good. Fear not though, also plenty of fried chicken, prime rib, and the usual buffet food. Overall the food was fresh, constantly replenished, and delicious. As a lifetime Weight Watchers member I was able to make healthy choices without feeling denied and did not gain the 7 pounds that our cruise director said is the average. The food choices in all of the dining venues were adequate and the servers were happy to make substitutions (more veggies please). The ship includes a library with a no talking sign, nice for quiet time looking out the window from a comfy chair. Also a card room, spa, duty free shop, photo studio, casino, and gym. Onboard activities includes bingo, trivia, cooking demonstrations, "about the ship" talks with the crew, dancing, music, etc. The nightly entertainment included musical productions, comedy, and a magic show. All were well attended and fun so get there early. Did I mention we had perfect weather? No rain at all so we were able to get really close to the glaciers. Spectacular. We planned no shore excursions since we were uncertain about the weather but ended up following a similar plan in every port:find the local brewery or at least a good local beer, talk to the natives and find out what they think is special, and go do it. We started at Seward Brewery with lunch and a pint, and a lovely waterfront walk of about 1.5 miles on the Iditarod Trail back to the ship. Our first stop was Icy Strait Point in Hoonah. This stop was low on my list pre-cruise but turned out to be a high point. The destination is Alaska native owned and includes beautiful nature trails, a museum in an old cannery, a bit of shopping, restaurants, zip lining, wildlife and bear searching. It was stunningly beautiful, the people were friendly, and the food was good. We hiked, found good beer (Skagway brewing Spruce Tip Ale) and enjoyed a smoked salmon pizza at the Duck Point Smokehouse. When we go back we will plan ahead and rent kayaks for a paddle around the inlet, weather permitting. We had a short stop in Juneau so took a bus tour, saw Mendenhall Glacier, found the local brewery (Devil's Club Brewery). Next time: more time at the Glacier visitors center. Next top was Skagway. We headed to the National Park Service center and took a guided tour of Skagway with Kellie. Very interesting and informative talk about the women of Skagway during the Gold Rush. Did you know that women hiked to the Klondike with 35 pounds of wet clothes on their bodies including hats, gloves, full corsetry, and ridulous shoes? We walked to the Klondike cemetary north of town and then hiked up to Reid Falls. Great day, beautiful place and of course more Spruce Tip Ale and the brewery. Last stop was Ketchikan. Meh. A working town, a bit touristy. The walk along Cross Creek to the fish hatchery is pleasant though. Overall a great trip. We couldn't have asked for better weather or a better shipboard experience. It gave us a taste of Alaska and some ideas about where we will return to. Read Less
4 Helpful Votes
Sail Date: September 2018
I loved the Alaskan Inside Passage cruise south. there was so many things to see on sea days and also in each port. The excursions seemingly were more expensive than I would have thought but I am a first time cruiser. The rooms were ... Read More
I loved the Alaskan Inside Passage cruise south. there was so many things to see on sea days and also in each port. The excursions seemingly were more expensive than I would have thought but I am a first time cruiser. The rooms were older but the staff was very kind. We had an inside cabin for 3 but it seemed like enough space for us but we live in travel trailers during the summer. I really liked the open meal times and the freedom to pick from different restaurants each day. It was nice not having to dress up each night for dinner especially because some of our return to ship times were late. Our room unfortunately had the smell of cigarette smoke each night around the same time and by the time the staff came to check in the room there was a sweet perfumey smell, no one in our room brought perfume on the trip. Read Less
Free Price Drop Alerts
Get Norwegian Jewel price drops
250,000+ people have entered their email
3 Helpful Votes
Sail Date: September 2018
Picked this cruise for the itinerary but regretted it quickly. The food was terrible, even at the specialty restaurants we paid extra for. Service at several of the restaurants was bad with servers rolling their eyes on several occasions ... Read More
Picked this cruise for the itinerary but regretted it quickly. The food was terrible, even at the specialty restaurants we paid extra for. Service at several of the restaurants was bad with servers rolling their eyes on several occasions and ignoring us for significant amounts of time. Beds were rock hard and super uncomfortable. Room attendants were great, though and knew us by name. Music in atrium and bars was WAY too loud and couldn't even have a conversation in them. Lay out of the ship was confusing with some areas being extremely difficult to get to because you would have to go to a different floor and get immediate above or below that area to get to it because hallways near it did not go through to that venue. Picked this for the itinerary/ports and those were great, as expected but skip this ship if there are other options! Read Less
3 Helpful Votes
Sail Date: September 2018
Our travel agent selected Norwegian for our cruise in Alaska. Seward AK to Vancouver, BC. Our first time on Norwegian and was very pleased to find the ship very clean and well maintained with an outstanding staff. My wife and I have ... Read More
Our travel agent selected Norwegian for our cruise in Alaska. Seward AK to Vancouver, BC. Our first time on Norwegian and was very pleased to find the ship very clean and well maintained with an outstanding staff. My wife and I have cruised with Carnival three time and Princess once. Our last two Carnival cruises were really bad. Dirty ships, poor staffing and very poor maintenance. We just loved the Norwegian Jewell. Very easy to embark and disembark, very clean rooms with a wonderful room steward. Our waiter Gede was the best, very professional with a great sense of humor. He would have our drinks ready as soon as we sat down and knew that I was Gluten sensitive All by memory. The entertainment on board was very good with plenty of things to do on board. The shore excursions were outstanding giving us a real true Alaskan experience. .The staff were all very well dressed with clean uniforms and the cruise line provided hand wash all over the ship and at the entrance to the dinning rooms. A young lady at the door "Washy washy" If you asked me would we go again.....yes in a heart beat and plan to do so in a year or so. Big difference between Carnival and Norwegian. Last item. A bar Tender at the Whiskey Bar was outstanding and funny. A real entainer. In general all the Bar Tenders were great. Read Less
Sail Date: September 2018
To see the glaciers and Alaska it was more than I expected The shows were all great except the magician was so bad he should be doing children's birthdays no cruise shows The cabin had no room to move around and was really ... Read More
To see the glaciers and Alaska it was more than I expected The shows were all great except the magician was so bad he should be doing children's birthdays no cruise shows The cabin had no room to move around and was really dusty The menu in sit down dining could improve to increase choices and variety The hotel in Anchorage was a bad experience my room was not available and they booked us in a hotel next to the airport. It was so dirty.carpet teared tile cracked, mold in Bathroom, it was a half star dump not the 4 star hotel I booked.to be downtown not by the airport The second day they called and informed me that my room was ready and we had to wait one hour for the van to pick us up. The crew on board was ferry friendly and helpful with there information, including all it was a great cruise Read Less
4 Helpful Votes
Sail Date: September 2018
The Jewel is an older NCL ship and was a little worn but mostly looked great. I'm told she's due for a dry dock soon by the crew. The beds were comfortable and the cabin always clean. Typical shows, I liked the comedian and ... Read More
The Jewel is an older NCL ship and was a little worn but mostly looked great. I'm told she's due for a dry dock soon by the crew. The beds were comfortable and the cabin always clean. Typical shows, I liked the comedian and the Cirque show. The food was typical, the Buffet was fine, had an omelette station for breakfast and pasta station for Dinner. Food was good in the MDR. Did the Brazilian steak house for one Dinner it was good but not great so not sure if I can say it was worth the up charge. One place we did like was O'Sheehan's, a complimentary bar/ pub with table service. We were off the ship several days in a row and it was a good place to get quick food if we didn't feel like the Buffet, typically not crowded. The menu is limited though. They offer breakfast until 11:00 ! so a nice brunch before getting off the ship. The ports were great, the shop docked right in town so easy walk / shuttle available. Glacier views were awesome. Most of the time we could see land of some kind on the inside passage route. Favorite excursion was the wildlife encounter in Hoonah. Read Less
2 Helpful Votes
Sail Date: September 2018
Choose this cruise for the date!! Very nice. Room very nice with more drawer/closet etc. storage than we could use.Shows were great---drinks good-- all food good with the exceptional of one of the Specialty dining. BAD experience, but ... Read More
Choose this cruise for the date!! Very nice. Room very nice with more drawer/closet etc. storage than we could use.Shows were great---drinks good-- all food good with the exceptional of one of the Specialty dining. BAD experience, but they credited us back. It was the Brazilian one. We were only served 3 things on a skewer. Auzura resturant was the BEST!! Also the Italian and French!! Service was wonderful. The off show excurtions were great!!! Would not do the same cruise again... but will do another one. We took the White Pass train in Skagway and it was excellent. The scenery is beautiful and the train was fun and informative. Ienjoyed the tram in Juneau where we hiked with just beautiful views. The weather we had for 4 days before in Ancorage was wonderful . Took the ACT bus from Anchorage to Seward and it is worth the money. The weather on the cruise was incredible -- bright and sunny EVERY DAY !!!l. I would definitely recommend this trip. Read Less
2 Helpful Votes
Sail Date: September 2018
Took the Jewel for a 7 day Alaskan cruise. The ship and cabin were very clean. There were multiple activities to partake in, but many did require additional money, such as bingo. The entertainment was good. The ariel artists of Duo Nika ... Read More
Took the Jewel for a 7 day Alaskan cruise. The ship and cabin were very clean. There were multiple activities to partake in, but many did require additional money, such as bingo. The entertainment was good. The ariel artists of Duo Nika were the best. My only complaint is that several areas of the ship smelled of cigarette smoke. The library, the gym and sometimes the stairwell by the elevators. I was told there is a smoking area above the gym and I assume that might have been the cause of the other affected areas. The service from all staff was excellent. Everyone was friendly and responsive. The dining was average. We opted for the specialty dining package. We were underwhelmed (bland) with all of the specialty restaurants except for the steak house. The filet and rack of lamb was delicious! We took the White Pass train in Skagway and it was excellent. I was not in favor of going because I felt like I didn't want to sit on a train after getting off a ship, but my husband wanted to go and I am so glad I conceded. The scenery is beautiful. The highlight of the trip was the excursion in Juneau where we took a helicopter to a glacier and got to hike and climb the glacier. I cannot even put into words the magnitude of that experience. It was almost surreal. I would definitely recommend this trip. Read Less
2 Helpful Votes
Sail Date: September 2018
I booked this cruise with land tour. Overall I was very pleased with the service. Flights to Alaska and back to New York: avoid United Airlines and Chicago airports at any cost!!! Better overpay the tickets, but do not subject ... Read More
I booked this cruise with land tour. Overall I was very pleased with the service. Flights to Alaska and back to New York: avoid United Airlines and Chicago airports at any cost!!! Better overpay the tickets, but do not subject yourself to the lowest service ever!!! Flying back on Canada Airway was spectacular. And They will check in your first bag for free:)) Land tour: it was worth the money! The guides are very knowledgeable, service is was very good. You will not be able to see all splendor of Alaska without land tour. Cruise on Norwegian Jewel: good service, overpriced excursions and below average food. If you have Indian chef and Indian restaurant manager do not expect any miracles!!! Vegetarians do not know how to make steak :((. The best part of it: I lost some weight on this cruise. I do not think they cook on the cruise at all.. maybe eggs??? but everything else came from factory kitchen and was just reheated on the ship. The quality of this food is going down on Norwegian cruise ships since I sailed with them for the first time in 2010. Shore Excursions: ridiculously overpriced. $600 for a helicopter ride over a glacier! In New York helicopter ride over the city is $350. Whale watching for $300??? No, thank you. the most interesting place was Skagway. There was even a Broadway show there! But the ship did not advertise it... In their terms people go on the cruises only to buy copies artwork and diamonds. Read Less
3 Helpful Votes
Sail Date: August 2018
The embarkation and disembarkation was great. Went smoothly. The Room Steward was fabulous. As for the rest of the cruise I would never do NCL again. The Dining was poor, food quality was not good, barely warm, the waiters had the ... Read More
The embarkation and disembarkation was great. Went smoothly. The Room Steward was fabulous. As for the rest of the cruise I would never do NCL again. The Dining was poor, food quality was not good, barely warm, the waiters had the don't care attitude in all restaurants. We did do the LeBistro and had a nice meal. I feel the ship makes the other dining sub par so you will go to the paid dining. Bar service was not the best, I went to a bar and the bartender was admiring three other women so asked me to go to another bar. Really???? Well I did and got my drink. None to happy. Entertainment was fair. The duo dance team was good. This was the first time I have ever had so much staff give me the feeling like they didn't care if I was there or not. NCL is not on my travel list again. Read Less
Norwegian Jewel Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 3.0 0.0
Value For Money 4.0 0.0
Rates 3.0 0.0

Find a Norwegian Jewel Cruise