52 Seward Holland America Noordam Cruise Reviews

We did this cruise a part of a Land and sea journey. While there were some bumps on the land part (if I see never see a bus again I will be thrilled), the cruise was wonderful. Embarkation was the absolute easiest one we have ever had. No ... Read More
We did this cruise a part of a Land and sea journey. While there were some bumps on the land part (if I see never see a bus again I will be thrilled), the cruise was wonderful. Embarkation was the absolute easiest one we have ever had. No lines at all and we walked directly onto the ship into our cabin. It was our second Alaska cruise and it didn't disappoint. The food was great, service fantastic and we had a great time in the piano bar nightly. You really need a balcony for Alaska - the views are just incredible and the show never stops. We lost count of how many whales, orcas, sea otters, mountain goats, etc. we spotted while cruising. We never turned the tv on once the entire cruise. We typically pass on ship excursions but did enjoy the Kenai Fjords boat trip prior to embarkation and the Glacier Point Wilderness Safari - highly recommend both. We had the unlimited beverage package as part of our booking and while it was nice to have the fancy coffee drinks included (which other lines do not), we found the wine selections by the glass to be lacking. The theater shows were average however the piano bar was a lot of fun. Even better the casino was nonsmoking so we actually went in! Usually we avoid it due to the smoke. Room service breakfast was wonderful (and at no charge unlike some other lines) and a real treat - especially on disembarkation morning. We look forward to another trip with HAL! Read Less
Sail Date May 2016
We did not pick this ship, we were with a group of 12. This was our fourth cruise with four different cruise lines. I have to say it was the worst. Getting on was a breeze as was disembarking. We had three pieces of luggage and only ... Read More
We did not pick this ship, we were with a group of 12. This was our fourth cruise with four different cruise lines. I have to say it was the worst. Getting on was a breeze as was disembarking. We had three pieces of luggage and only two made it to our room The other one we found standing in a hall near a maintenance door, nowhere near our room. Went for a drink at the Pinnacle Lounge and the bartender snapped at my husband for mispronouncing his name. The Vista Restaurant was no better. Servers took forever to take and bring our drink orders, food was cold and steaks not done to taste, or not done at all. I asked for well done and it was only seared on both sides, could not eat. Food was not hot nor tasty. The buffet was no better, not a good selection and cold. We ate at the Pinnacle Restaurant and no better, service was better, but crab legs were cold and watery. No one on this ship seemed to have it together. So disappointed after cruising before, I expected this to be better. Our cabin steward and the bartender at the Ocean Bar were the only bright spots. Would go to Alaska again, but not anywhere with Holland America. Read Less
Sail Date May 2016
Noordam Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 4.0 4.0
Entertainment 4.0 3.5
Public Rooms 4.0 4.4
Fitness Recreation 3.0 3.8
Family 2.0 3.8
Shore Excursion 3.0 3.6
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 3.0 3.9
Rates 4.0 4.3

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