The SilverSea experience was poor, very poor.
Starting with the booking experience. The “consultant” provided no guidance, information or value. Matter of fact, I would have been better off if there was an online booking option.
As an example, we ended up booking a $500 transfer from Anchorage to Seward because we weren’t told about no cost SilverSea transport options.
Then the ...
We chose this cruise because our travel agent talked up the service. What a disappointment! First our return business class air is a disaster. We will have over 12 hours in Vancouver with a red eye to Newark then a five hour layover to get to Philadelphia. We could drive to Philly from Newark faster. For the price of the cruise we shouldn’t have to pay an up charge to get these crappy flights ...
We wanted to see Alaska and it’s Glaciers and had understood that Silversea was an all inclusive luxury line
Certainly the suite was well appointed but the public areas and restaurants were quite tired
The food was not comparable to that on the Oceania and hardly ever featured local cuisine….For example Alaskan crab. The buffet breakfast never varied and
Many of the included excursions ...
We recently booked a last-minute trip on the Silver Muse from Seward to Vancouver. For context, we've sailed Seabourn 5 times, most recently last month on the Venture, as well as trips on Celebrity and once on Disney. We REALLY wanted to like Silversea to have a good alternative to Seabourn, but this was not a good experience.
Embarkation
- Process was a breeze, and we were actually the ...
I have cruised Regent almost exclusively for several years. Their level of service, their food quality, and excursions have all declined in quality. I am not sure if this is due to the economy, the fact that Norwegian Cruise Lines is losing money, shortages of staff, or cost-cutting measures.
We sailed the subject itinerary. At first, we were given economy air that arrived in Anchorage at ...
This was our re-entry to cruising post-Covid, and we wanted to trying something easy and low risk, i.e. only seven nights. We have been to Alaska before, we have sailed Regent before, and we have sailed on Explorer before. We had hoped it would be as good as before, but I was disappointed by the experience.
We don't know if this current experience fell short of expectations because Regent has ...
This cruise ship was not worth the money. They also could care less about cancelled flights and transportation which is included in your package. Horrible customer service. Food was average. Boat was small. Butler tired. Excursions ok at best. Only excursion I enjoyed was the one i booked myself. They sale you with all these add one but don’t deliver. Cruise was actually boring. Minimal activity. ...
This was my third Silversea cruise and my first ever time to Alaska. I chose to do the Denali extension ahead of the 7 night cruise, then two nights in Vancouver on my own, making this a 2 week trip in total.
First, the Denali extension. In my opinion this is completely skippable, and I was not impressed with much about the 4 night trip. The Captain Cook hotel is charming from a decor/history ...
Cruise PRO's:
Silver Suite was wonderfully spacious and well equipped; you get what you pay for.
Butler was excellent, and anticipated every need; you get what you pay for.
Laundry service (complimentary with Silver Suite) was excellent; you get what you pay for.
Mini-Bar was well stocked and replenished daily by excellent butler; you get what you pay for
Unlimited Wifi ...
We have been cruising with Regent Seven Seas for years but wanted to try Silver Sea for this trip. The ship did not disappoint. While there are fewer suite options and the Muse is a very small ship, the number and variety of restaurants and service staff really made this a near equal with the super luxurious Regent ships. We were in Suite, which was a great location. Our butler and house ...